I have been taking my son here for almost 8 months now. I love the services here: wonderful nurses,…read morethe front desk is always nice and helpful, not to mention they always try to make things in a timely manner. I always get Reminder calls and they are always on Top of scheduling. They are always on time if not early. Plus, we are always in and out of there. The nurses that have done my sons shots are very quick and get it over with. I also love the Doc. It's the same doc I saw as a child. I don't understand why this place is getting low ratings because I have had nothing but wonderful Experiences and would totally recommend them to anyone.

I have no trust in this facilities pediatric department. I came with to my step daughters doctor…read moreappointment. The nurse? was wearing street clothes so I hope she was the nurse/MA. She never introduced herself or did any AIDET. (Acknowledge, Introduce, duration, explanation, thank you) Dr. Natalie Jones asked her to do orthostatic vitals. I am a nurse and so I know that orthostatic vitals are vitals done lying, sitting and then standing 5 minutes apart. The nurse? did them less than 1 minute apart. The doctor came back in, in less than 5 minutes and said her orthostatic vitals were negative. Really? Are you sure about that? How can you be sure since they were done incorrectly? And made a diagnosis based on an exam that was performed wrong and didn't even catch the fact that it should have been at least 15 minutes to do that test. Highly disappointed.

Good doctors, but they don't allow you to make an appointment for a sick visit! You have to call…read moresame day. Have you ever heard of a doctor's office that doesn't allow you to make an appointment to be seen. My child has an on going cough, it's not an emergency, but I would like her to be seen and be able to plan it with her school schedule, if possible. I'm stunned they don't allow this. That's a first.

I see terrible reviews from 2-3 years ago but i've always had a great experience with the front…read moredesk staff dealing with my son. we've been here since he was born almost 1 year ago. Amy Montes is our pediatrician and i trust her fully. if you want a holistic-minded doctor who is also not afraid to prescribe when necessary, this is who you want. this is not a pushy or judgemental office but they will give you all the information you need to make decisions. when my son was sick we also saw another ped who was also great, unfortunately i can't remember her name.

He told me he would keep up on my prescriptions when we moved to Albany Oregon in may, until I…read morefound a doctor in Albany. He gave me his word. When it was time to refill them..he changed his mind..and cancel my refills! I was without my medications for 3 1/2 months...which was not fun!! I couldn't get into see a new doctor until September 15. Everything is fine now...But he broke his word!

This review is for the blood lab specifically. I thought people were embellishing when they spoke…read moreabout how rude the receptionist is at the lab window. They couldn't find a more miserable person to deal with the patients

This place does not care about you they are just out for money. They do not care. I now understand…read morewhy almost everyone i know hates this place. The clinic manager talks over you and doesn't listen. She is power hungry as well. She needs a lot of training. But then again that goes for the rest of the clinic. They give shoddy service at best. If you care about your health or your child's health, go to another clinic. I would give this a 0 but I have to do at least one star.

I don't leave reviews often but I just have to say that Alyssa Dr Bankuru's MA and Dr Bankuru…read morehimself have been a total lifesaver for my dad and I. I am going through a horrible process of getting my dad proper care in a Memory care facility and the staff at the care facility said most doctors take weeks to respond to requests and Alyssa is always prompt and has literally been the only easy part of this processs. Thank you!

Where does one begin... Completely unprofessional ( was…read moreaccused of messing with the television in his office when his nurse turned it on for my girls) Was accused of being a bad mother and recommended parenting classes ( already took them) Not to mention the completely INAPPROPRIATE SA exam on my daughters telling me that it was routine. They were 6 and 2 mind you and then when i told the nurse ( who happened to have a daughter the same age as mine) that we were no longer going to come here, she had her daughter uninvite mine to the birthday party. Although it was years ago, this still sits freshly in my mind. And yes, I reported him to the medical board. Dear Parents, SA checks on children with zero history of SA do NOT need an exam. Stay AWAY from this doctor at all costs.

From the owner: I am excited to tell you that I had the opportunity to open up my own practice called Dr. Mike and…read moreFriends Pediatrics. I am extremely committed to all of my patients, just as you have been to me. With opening my own practice I will have the ability to offer extended services, including extended hours and emergency care. I will have 20% more office hours available for patients. There will also be more availability for any serious problems or emergencies. The new practice will be located across the street from Bay Clinic at 1925 Thompson Rd. My new phone number is 541-267-2020. Our office hours for routine appointments are M-F 8-5:30. For urgent problems, I will be available most nights until 7:30 pm, and most weekends 8-10 AM. Emergencies can be handled through the Emergency Room at Bay Area Hospital. Thank you for reviewing our information. Dr Mike Lanza, MD

I've gone here since my son was in infant, and they have been nothing short of awesome! Always…read moresuper kind non-judgmental, helpful, compassionate providers.

Absolutely love this doctor. She is the best. The staff here is always friendly and they…read moreremembered my name and my 4 kiddos names.

I had to go to the ER at BAH this morning because I was having bad throat pain and trouble…read moredrinking/eating. From the guy who helped us at the front desk to both nurses, the medical student trainee and the Doctor himself were all absolutely lovely! I was taken back to a room before the guy at the front desk, named Mike I believe, absolute legend btw, was even done getting all my info. Strep Throat was the diagnosis, had me out of there in about 30 mins . Thank you to everyone there .

Need a class action law suit. My loved one went in in such bad shape, Congestive heart failure and…read morecopd badly infected feet amoung other things. They pumped him full of meds just to push him out the door which attacked his kidneys. No home care, no skilled nursing care offered. He died two months later. Discharged him to the very home in which he left in such bad shape. I saw this hospital in action when my sister just 2 months later ended up there. It's push meds do the test until you can copy and paste the numbers needed to push them out the door.

The clinic itself, staff are very friendly. However, Dr. Gramzow, don't tell your patients you're…read moretoo busy to address their concerns. My husband went to see about his hip, back, and his food allergy and he literally told him he can only address one thing because he's too busy! Like what?!! Not good.

What a turn around! I have been seeing Trudy Noon for my malady and she is awesome! She has gone…read moreway beyond what any physician has ever done for me. She worked tirelessly with my insurance company to get me the prescription I needed. Three prior Dr.s had prescribed the same drug in a 5 month period but it was turned down every time by my insurance company(expensive drug). Trudy stuck with it where all others dropped the ball. It looks like after 5 months of not being able to work, I will get to return. Thanks Trudy!

Victoria ~CRNA/pain specialists is absolutely amazing, she takes her time to to actually listen to…read morethe patients symptoms and figure out why they're happening so it can be resolved. I have never had a pain specialist that cares so much we as a community are so blessed to have her thank you, Victoria and Marissa I wouldn't be able to work and have a good quality of life without you both .‍

When a tiny hospital cannot figure out when or if its lab is open, it makes you wonder what kind of…read moremedical care you'd receive there! I called the LAB on Wednesday before Thanksgiving, and the man in that Dept. said the LAB would be open for blood tests on Friday after T-Giving from 7-noon. I showed up in freezing temperatures, only to be told that the LAB WAS CLOSED on Friday, but would be open 7-noon on Saturday. I called on Saturday before going there, and was told NO, the LAB was closed on Saturday to all outpatients. Since my blood tests require fasting, I went ahead and made breakfast. Later, I got a call from Tina, the person I had spoken with earlier, who told me she found out the LAB was indeed open to outpatients until noon! But that news came too late for me, since I had already eaten. FOR GOD'S SAKE! THIS HOSPITAL IS TOO SMALL TO HAVE SUCH HORRIBLE MISCOMMUNICATION PROBLEMS! I'm just one person, but 3 miscommunications over 3 consecutive business days = COMPLETE CLOWN SHOW!!! This problem needs to get fixed and stat! Thanks for ruining my travel plans for the long weekend!