I have been taking my son here for almost 8 months now. I love the services here: wonderful nurses,…read morethe front desk is always nice and helpful, not to mention they always try to make things in a timely manner. I always get Reminder calls and they are always on Top of scheduling. They are always on time if not early. Plus, we are always in and out of there. The nurses that have done my sons shots are very quick and get it over with. I also love the Doc. It's the same doc I saw as a child. I don't understand why this place is getting low ratings because I have had nothing but wonderful Experiences and would totally recommend them to anyone.

I have no trust in this facilities pediatric department. I came with to my step daughters doctor…read moreappointment. The nurse? was wearing street clothes so I hope she was the nurse/MA. She never introduced herself or did any AIDET. (Acknowledge, Introduce, duration, explanation, thank you) Dr. Natalie Jones asked her to do orthostatic vitals. I am a nurse and so I know that orthostatic vitals are vitals done lying, sitting and then standing 5 minutes apart. The nurse? did them less than 1 minute apart. The doctor came back in, in less than 5 minutes and said her orthostatic vitals were negative. Really? Are you sure about that? How can you be sure since they were done incorrectly? And made a diagnosis based on an exam that was performed wrong and didn't even catch the fact that it should have been at least 15 minutes to do that test. Highly disappointed.

Good doctors, but they don't allow you to make an appointment for a sick visit! You have to call…read moresame day. Have you ever heard of a doctor's office that doesn't allow you to make an appointment to be seen. My child has an on going cough, it's not an emergency, but I would like her to be seen and be able to plan it with her school schedule, if possible. I'm stunned they don't allow this. That's a first.

I see terrible reviews from 2-3 years ago but i've always had a great experience with the front…read moredesk staff dealing with my son. we've been here since he was born almost 1 year ago. Amy Montes is our pediatrician and i trust her fully. if you want a holistic-minded doctor who is also not afraid to prescribe when necessary, this is who you want. this is not a pushy or judgemental office but they will give you all the information you need to make decisions. when my son was sick we also saw another ped who was also great, unfortunately i can't remember her name.

I love the staff here. They do a great job. Actually listen…read moreand go above and beyond. I appreciate the quality care I received here.

I've had mixed experiences here. I prefer to get my blood…read moredrawn elsewhere. Dr Prather is nice, but her staff is extremely rude. The receptionist just glares you. You will be expected to wait to check in with her. No acknowledgment, just unprofessional and unhelpful rudeness. Basic kindness would be appreciated.

This review is for Dr. Craig Jackson, although , I have to say my husband and I REALLY are…read moreimpressed by the professionalism demonstrated at Bay Clinic. My husband was fortunate to be able to start with Dr. Jackson about 5-6 months ago. Our introductory appointment was very impressive. My husband has very serious medical concerns and we felt great when we left the clinic. Dr. Jackson was very thorough and used great eye contact, including with myself the entire appointment. He listened to all our concerns and areas where we felt close monitoring was important. He made a point of asking us our opinion in different areas. He included us in the plan of care for my husband and emphasized that we are important in all part of his care and any treatment is decided by us and what we feel we need is important to him as a provider . Dry sense of humor, which we share with him and made us feel at ease. Thank you Dr. Jackson and Bay Clinic for providing us with professional and excellent care. Paul & Nancy Smith

This place does not care about you they are just out for money. They do not care. I now understand…read morewhy almost everyone i know hates this place. The clinic manager talks over you and doesn't listen. She is power hungry as well. She needs a lot of training. But then again that goes for the rest of the clinic. They give shoddy service at best. If you care about your health or your child's health, go to another clinic. I would give this a 0 but I have to do at least one star.

Where does one begin... Completely unprofessional ( was…read moreaccused of messing with the television in his office when his nurse turned it on for my girls) Was accused of being a bad mother and recommended parenting classes ( already took them) Not to mention the completely INAPPROPRIATE SA exam on my daughters telling me that it was routine. They were 6 and 2 mind you and then when i told the nurse ( who happened to have a daughter the same age as mine) that we were no longer going to come here, she had her daughter uninvite mine to the birthday party. Although it was years ago, this still sits freshly in my mind. And yes, I reported him to the medical board. Dear Parents, SA checks on children with zero history of SA do NOT need an exam. Stay AWAY from this doctor at all costs.

From the owner: I am excited to tell you that I had the opportunity to open up my own practice called Dr. Mike and…read moreFriends Pediatrics. I am extremely committed to all of my patients, just as you have been to me. With opening my own practice I will have the ability to offer extended services, including extended hours and emergency care. I will have 20% more office hours available for patients. There will also be more availability for any serious problems or emergencies. The new practice will be located across the street from Bay Clinic at 1925 Thompson Rd. My new phone number is 541-267-2020. Our office hours for routine appointments are M-F 8-5:30. For urgent problems, I will be available most nights until 7:30 pm, and most weekends 8-10 AM. Emergencies can be handled through the Emergency Room at Bay Area Hospital. Thank you for reviewing our information. Dr Mike Lanza, MD

I've gone here since my son was in infant, and they have been nothing short of awesome! Always…read moresuper kind non-judgmental, helpful, compassionate providers.

Absolutely love this doctor. She is the best. The staff here is always friendly and they…read moreremembered my name and my 4 kiddos names.

Had to take hubby to the ER on a Saturday afternoon for severe prostate problems…read more Wait time: 10 minutes. Nurses and Doctors were super helpful and friendly. Hubby went home with a catheter until he sees a urologist. Fun times ahead.

The MAs in the Orthopedic dept are the worst ever. They cannot perform the appropriate…read morereferral/functions and just laugh when you explain what they need to do. Literally I have requested them to follow through on ordering dx more than 6 times. They make the providers look bad. I referred several neighbors there only to get the feedback that they had to initiate all there own follow-up appts because the assistants did not do so. When the patient has to direct their own follow-up care it makes them lose confidence in the quality and safety of the facility. Their appears to be great disdain for the elderly patients who are their primary patients. Since they absorbed the patients from Coquille Orthopedics' closing it seems like they don't want us in their hospital.

The clinic itself, staff are very friendly. However, Dr. Gramzow, don't tell your patients you're…read moretoo busy to address their concerns. My husband went to see about his hip, back, and his food allergy and he literally told him he can only address one thing because he's too busy! Like what?!! Not good.

What a turn around! I have been seeing Trudy Noon for my malady and she is awesome! She has gone…read moreway beyond what any physician has ever done for me. She worked tirelessly with my insurance company to get me the prescription I needed. Three prior Dr.s had prescribed the same drug in a 5 month period but it was turned down every time by my insurance company(expensive drug). Trudy stuck with it where all others dropped the ball. It looks like after 5 months of not being able to work, I will get to return. Thanks Trudy!

Victoria ~CRNA/pain specialists is absolutely amazing, she takes her time to to actually listen to…read morethe patients symptoms and figure out why they're happening so it can be resolved. I have never had a pain specialist that cares so much we as a community are so blessed to have her thank you, Victoria and Marissa I wouldn't be able to work and have a good quality of life without you both .‍

When a tiny hospital cannot figure out when or if its lab is open, it makes you wonder what kind of…read moremedical care you'd receive there! I called the LAB on Wednesday before Thanksgiving, and the man in that Dept. said the LAB would be open for blood tests on Friday after T-Giving from 7-noon. I showed up in freezing temperatures, only to be told that the LAB WAS CLOSED on Friday, but would be open 7-noon on Saturday. I called on Saturday before going there, and was told NO, the LAB was closed on Saturday to all outpatients. Since my blood tests require fasting, I went ahead and made breakfast. Later, I got a call from Tina, the person I had spoken with earlier, who told me she found out the LAB was indeed open to outpatients until noon! But that news came too late for me, since I had already eaten. FOR GOD'S SAKE! THIS HOSPITAL IS TOO SMALL TO HAVE SUCH HORRIBLE MISCOMMUNICATION PROBLEMS! I'm just one person, but 3 miscommunications over 3 consecutive business days = COMPLETE CLOWN SHOW!!! This problem needs to get fixed and stat! Thanks for ruining my travel plans for the long weekend!