I am a regular, weekly customer and have been for over 5 years. For dress shirts, their service is…read moresatisfactory and a decent value. Recently, I had two pairs of suit slacks that needed repair. The first pair I brought in was a blown seat seam, and the repair was done well and at a reasonable cost. The second pair had issues at the thigh; the fabric was showing wear, and I was concerned the pants might rip or tear. I was looking for a solution aside from replacing the pants. Their "seamstress" recommended a patch. I was aware that the issue was caused by moisture and that a lining would help to keep the pants from further damage. The recommendation of a patch seemed reasonable, and I allowed them to do the work for me. Unfortunately, the patch was unsatisfactory. The "seamstress" stitched in a patch that restricted the movement of the area and did more harm to the item than good. When I brought this to the attention of the owner, she blamed me for bringing the pants to them. She said I was told that there was a risk. This, however, was not the case. After a brief discussion, she told me that I should take my business elsewhere. Not alterations, not cleaning, but my business should go somewhere else. I spend, on average, $80 a month on laundry. Almost $1,000 a year. All I wanted was an apology and for the owner to take accountability for the poor quality of work that she allowed to leave her shop. She said she would refund me for the patch, but at the time of writing this I have not received a chargeback.

Took a jacket there to be clean. Received it back with several black spots on the back of the…read morejacket. When I voice my concerns I was told the cleaners not responsible. The owner stated she personally saw the stains prior to cleaning. Nope , there were no black stains on the jacket when I brought to cleaners. Looking at other reviews...that is the store M.O. I will NEVER take anything to.this cleaners again. The 1 star rating is too high for the poor customer service.

Kind and inviting staff, a space for kids to play with toys and read books and a lounge for the…read moreadults to sit and converse in with a tv to boot! It's a luxurious spot to do laundry and has beautiful art and decor. The people at the front counter are incredibly helpful too and the workers always keep the place tidy.

Love the wash-and-fold services here. It's $1 a pound, the place is always clean and my laundry is…read moresofter and cleaner than when I do it myself. The folks who work there are friendly and my clothes have always been ready on time. I've been bringing my clothes here probably since July and it's always been a good experience. I've only used the washers and dryers myself once (an emergency involving a broken pipe and a bunch of wet towels) but the card system and the machines are easy to use, quick, and efficient.

I've never had to use a washateria and I'll be 30 this year. Our dryer broke and while I'm in the…read moreprocess of trying to fix it I came here to dry my clothes. I noticed they didn't have a way to pay for the dryer so I asked and the lady told me it's because you wash there and dry for free. It was $3 for me to dry which I didn't think was bad. I've had to come here three weekends in a row and the employees are very nice. I wasn't expecting it to be spotless since it's a washateria but i get what I need done and go home.

Love the idea of free dry with wash. The environment was clean and I was able to go in and out…read morequickly.

Do not recommend because of these 2 situations with alterations:…read more 1. Took my boyfriends work clothes, went the day they said it was going to be ready and they said it wasn't ready. I had to tell them all over again what I needed done. I went up there 3 days in a row with the clothes not ready. It seems if you tell tell the boss you won't do business anymore then that's the only way he'll fix it by the next day. 2. My leggings needed a few inches cut off the bottom. Dropped it off a Friday, they said it'll be ready on Monday. I pull up on a Tuesday and they can't find the leggings. They call the owner and he says he couldn't fix it because the leggings are a special type of material? Like bro no it isn't , you don't have to do nothing fancy. All I asked to do was take 3 inches off. Then I'm like alright bet give me the leggings then. They say it's not there. It's at the owners house where they do the alterations. Like Omg so if he said he couldn't fix the leggings, why the hell are they still in his house? Why didn't he bring them back to the cleaners? Why did I have to drive up there and drive back the next day because they aren't there? Sorry for the rant but yeah I do not recommend. The employees are great doe

Clothes have lots of wrinkles in certain areas after being serviced. They did manage to finish same…read moreday even 20 minutes before said time. Will not be going back.

This employee on March 23, 2024 lied to me cussed me out and over charged me let me explain. I…read morehave been taking my clothes to get cleaned there for a whole. Same amount of pants and same amount of shirts. On this day "she" decided to over charge me not explain to me why the almost $8 increase. I asked to speak to the manager she said they will be here tomorrow. We'll tomorrow came and I showed up asking g for the manager same ladies said no she will be here tomorrow. Cussed me out because I wanted to speak to her to get an explanation of the new charge dance she did not know. DO not get me wrong I know prices are increasing but not that bad or fast. When I started recording her she started smiling trying to be nice. Still no manager who I will keep trying to speak to because if service like that is happening to others do not think business will be there long. I can not give less than a star but I wish I could.

Came to drop of 10 minutes before closing and the girl working on 01/23/21 was sitting outside in a…read morered truck and ran inside to turn off all the lights and lock the door when she seen me pull up as to say it was closed . It's a shame because I've never had an issue with this place until seeing this today.

Damaged an expensive shirt, made 3 holes in it. When I went back they denied it. They took the…read moreshirt back to "see what they could do". When I picked it up again & was explaining to the lady at the counter that they made a hole in it, she cut me off & almost yelled at me saying "WE DIDN'T MAKE A HOLE IT WAS LIKE THAT ALREADY". Anywhere else would provide a better service, unless you want your clothing ruined, don't come here.

Terrible cleaners! I left a letterman jacket here and they returned to me ruined. The white…read moresections on the patches are now pink. I sent it back and they said they could fix it. Now, it's pinker! I could not get a hold of owners.