We used Critter Control of Greater Boston (CCGB) twice when we had issues with raccoons entering…read moreour home through the cat flap. From Christine in the office to Matt coming to set and check traps, everyone was extremely pleasant and very communicative. We received daily updates and were told of next steps in the process. Billing and payment were quick, efficient and easy. I highly recommend CCGB if you have trouble with curious raccoons.

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

I called , they have someone that answers calls, Bonnie , Andrew called right back , I'm so happy ,…read morewe figured out it was flying squirrels .. he is knowledgeable , he gives a year gaurenteer !!! Can't wait to get rid of ( these party animals) !!

From the owner: Send unwanted guests scampering from your home or business with help from our pest control…read moretechnicians in Amesbury, Massachusetts. AllPest provides pest control services for residential and commercial clients. Whether you have roaches or rodents, we perform custom services to take care of the problem. We practice Integrated Pest Management (IPM) techniques to achieve optimal pest control with minimal use of pesticides. Also available are live trapping, complete animal control services, and a myriad of eco-friendly and effective humane nuisance wildlife solutions. AllPest has the knowledge, equipment, and expertise to rid you of pests the first time.

According to the map (and description of services), I'm smack in the middle of their service area…read more Sent and e-mail, followed up with a phone call a week later, never heard anything back. Meanwhile, I still have a family of skunks living under my back porch and my house smells like a dispensary. Everything about the description of the service checked a box (humane removal), and the reviews were glowing. My experience matches NONE of the reviews. If I'm not on the service area, a) correct the map, and b) show me the courtesy of a phone call. Not impressed.

Thank you to PJ and your team for your professionalism, expertise and compassion for wildlife. PJ…read moreresponded quickly to an after hours call on a Friday evening to help coordinate the rescue of three orphaned raccoon kits from a hollow cavity in an old chestnut tree the following morning. The kits are now safe and in good condition with a wildlife rehabber thanks to him. I highly recommend Bump In The Night Wildlife for their humane wildlife solutions and they will always be our first call for wildlife assistance. Thank you!

One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

Very thorough and knowledgeable the tech Scott came out. He educated us while identifying areas of…read moreconcern. The price was very reasonable as well.

1 Star - Unreliable Service When It Matters Most…read more I had a very disappointing experience with Freedome Pest Control. At the beginning, everything seemed fine. They treated my property and, while there were no issues, they had no problem charging me every month. Unfortunately, when I actually needed their help again, the service completely fell apart. We started having mice again in a home with a six-month-old baby, so this was not something we could ignore or delay. I scheduled an appointment and waited a full week. On the day of the appointment, no one showed up and no one called. I only received a call an hour and a half after the appointment window, explaining that the technician had an emergency. Emergencies are understandable -- the lack of communication is not. What made this worse was that they then tried to reschedule the visit another 10 days later, despite the active pest issue and the presence of an infant in the home. When I expressed my concern and asked to cancel my membership, I was told a manager would call me. No one did. I called again the next day to cancel and was told the same thing -- that a manager would call me. Again, no call. Instead, I was told I am locked into a one-year contract. A contract for what? Paying monthly, missed appointments, no follow-up, and no accountability? This experience has been extremely frustrating and stressful, especially with a young baby at home. The company seems happy to take your money when everything is quiet, but disappears when there is a real problem that needs urgent attention. I would not recommend Freedome Pest Control to anyone, particularly families with small children who need reliable and responsive service.

We had ants taking over our kitchen this spring. Henry came out and did a thorough inspection of…read morethe house, found where they were coming in and treated the whole perimeter plus the interior. He was really good about explaining what products he was using and that they were safe around our dog. The ants were gone within a couple days. Henry also gave us some tips on keeping them from coming back. My only note is the initial phone call to book was a little rushed, the person on the phone seemed real busy. But Henry himself was fantastic.

From the owner: Established in 2010, Fenway Pest Control has emerged as Boston's trusted residential and commercial…read morepest management specialist. Founded with a commitment to protecting Massachusetts homes and businesses, this locally-owned operation has built an exceptional reputation through meticulous attention to detail and comprehensive integrated pest management solutions. Their strategic location enables rapid response throughout Greater Boston, serving diverse properties from historic brownstones to modern commercial facilities. The company's core competencies encompass complete pest elimination services, including rodent control, insect management, and preventative treatments tailored to New England's unique seasonal challenges. Fenway Pest Control distinguishes itself through eco-conscious methodologies, advanced inspection techniques, and customized treatment protocols that address root causes rather than symptoms. Manager Henry Russell emphasizes their philosophy: "We believe effective pest control requires understanding each property's specific vulnerabilities and implementing targeted solutions that protect both people and environment." Looking ahead, Fenway Pest Control envisions expanding their service territory while maintaining their hallmark personalized approach. Their growth strategy focuses on developing innovative treatment technologies, enhancing customer education programs, and strengthening partnerships within Boston's business community.

Safer Nature was hired to perform a bat exclusion at my home in early 2023. Throughout the process,…read morewe continued to hear bats in our attic. There has continued to be bat droppings found as well. The exclusion was "completed" (note: it wasn't) in the Fall of 2023, but we continued to hear noises in the attic. Safer Nature continued to say there is no evidence of bats, which is false. We can hear them moving, chirping, and are still finding bat droppings. The job was never actually completed and Safer Nature says our 1-year warranty is up. How can the warranty period be over if the bats were never actually excluded from our home - not to mention that they didn't "finish" the exclusion until the Fall? How can a warranty period start before work is complete? I do not like to post negatively about local businesses, but bat exclusion is very expensive - Safer Nature never finished the job and refuses to back up their work. I now have to find someone else to do the job correctly, which will cost another significant amount of money Cannot recommend working with this business.

Please do yourself a favor and avoid this company at all costs. You will be left with the same…read moreproblems you started with and far less money! Owner Ryan Potts is only after one thing - your money. After a year of battling bats and 19 visits from this company (yes, 19) we are right where we started with bats in our attic. After contacting the owner yet again about our continued bat problems, the owner told me our 1 year warranty was up. The bats were never eliminated from our attic in the entire 1 year period. He refused to offer any refund or further assistance. Also, I don't know what he deems safer about his approach with wild animal removal. He put out traps of poison for mice and lied about sticky traps for bats.

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.