Outstanding Dealership & Service Experience…read more I had an exceptional experience at this dealership from the moment I walked in. The team was friendly, patient, and genuinely focused on helping me find the right car--not just pushing a sale. They listened to what I needed, answered every question clearly, and made the entire process smooth and stress‑free. The service department deserves just as much praise. They were professional, efficient, and incredibly attentive. Everything was explained upfront, the work was done quickly, and they treated my car with real care. It's rare to find a place where both sales and service operate at such a high level. Between the honest communication, fair pricing, and top‑tier customer service, this dealership truly stands out. I couldn't be happier with my experience and highly recommend them.

On returning from an overseas vacation, I found my Accord Sport flashing multiple scary messages…read moreand failing to respond to pressure on the accelerator. I went straight to the service department and received some of the best service I've ever had anywhere. Service Advisor Adam Parker was polite, attentive, and efficient at getting the diagnostic process started. Within an hour or so, mechanic Aidan Hogan made the diagnosis and sent us an informative video showing us exactly what the problem was. I told Adam about an important doctor's appointment I had coming up in Boston, and he moved things along, returning my vehicle within 24 hours. I couldn't be more impressed with the service I received.

I can only speak to the parts department as I have not purchased a vehicle or serviced a vehicle…read morehere. I did, however, have a great experience with Lindsey in parts. Friendly, easy going and knew exactly how to get what I needed. Maybe it's just me, but I usually have weird or confusing experiences when buying parts and it was nice to have a normal experience for once.

Worst experience ever…read more I purchased a acura RDX on Wednesday 12.10. On Thursday 12.11. I realized this car was not for me. Yes I should have done more research before signing. More so I should have looked at their other reviews and reports against them with the better business bureau. I thought being one day after purchasing I would be able to return the car. They offer a 5-day satisfaction guarantee on their websites. After being unable to reach my salesperson and finding out he was out of office. I tried to reach a manager. No luck. The next day my sales person reached out. He said he wished he could help but the car was already registered. I took this as understandable until I reached out to the RI DMV and confirmed it was not registered. Finally after calling them out on this. I was offered a swap for a lower model car. Still basically at the same payments. I finally was able to reach a manager. I explained the whole situation. He went down on the price of the lower model car by not nearly enough. I explained at this point I just want to return the car and unwind the deal. He told me that was too bad and I was contracted in. I am a local guy who has been with Honda/Acura for over a decade. This is beyond disappointing.

Margie and Dave are amazing. They are so personable but most importantly they are efficient and…read morewill give your car back to you better than new. I highly recommend them! 10/10 service. I couldn't rave about them more.

If you need to have your car repaired, this is where to go. David and Margie take care of…read moreeverything. My car looks brand new. Inside and out. So happy! Wish I had another 3 years on the lease.

Norman was a lifesaver in a pinch. Literal knight in shining armor. Only thing I can say is…read more"totally satisfied"!! Only wish I could always break down in his jurisdiction; it would make every time much more bearable. Can only hope my next tow is as enjoyable. Thanks again!!

My youngest kid ran over a nail and I needed to get my tire plugged. I dropped by first thing in…read morethe morning and left the tire to be repaired. I got a call about an hour later and came to pick it up. What's review worthy is that when I came to pick up the tire, they took off the spare, put the original tire on, filled up all the tires. Most impressively, they put the spare tire back under the car! If you own a Honda Pilot you know what a pain to do this! A++

It's been two months since I wrote the update. After spending $2500 on a transmission, I am now…read morespending $1000 for two new ball bearings and suspension work. Please read the BBB reviews on this place before you do business with John. I read only the reviews on his website which are clearly handpicked. This 2010 Subaru with 120k miles for $9000 has now cost me an additional $5000 in one year. I have all the receipts. I was sold a lemon--please don't make the mistake I did.

Total scam of a place sold us a car and then refused to take it back when we noticed issues with it…read moredidn't register it or get the sticker within the 7days of a window for mass I highly suggest going to another place I am a disabled veteran on limited income so went here hoping that we could get something decent instead we got taken advantage of John is nice while you are in the buying process but once that is done he is a total jerk he doesn't stand by anything he says or promises he sells junk boxes and doesn't disclose the issues with them so your responsible for them after total scam of a place go somewhere else to save ya self the trouble

This business has absolutely stellar people working there. From sales to service, they are…read moreexcellent. We had to have our used Honda fixed. Kelvin was intelligent, knowledgeable, professional, and most importantly, kind to us. The service department does excellent work, and provides you with a status report that I could understand, and I'm a gramma with no mechanical skill or understanding. Reception desk is professional, friendly, and on top of things. I would reccommend this place to people I love. Thank you very much, Herb Chambers, Seekonk! God's blessings on all of you.

don't bring your vehicle here for repairs. they do not guarantee their work. my daughter brought…read moreher car in for a $2500 oil change fluid water pump, etc..they destroyed her motor. back and forth with the service department. they blamed it on her. she brought it to another mechanic. herb chambers mechanic put in the wrong motor oil and not enough of it. she had a 2016 honda pilot with 120,000 miles on it. low mileage. trying to get out of their damn mistake. not owning up to their negligence. she had brought her car there many times. now a new motor.

Went in to get my MAFS replaced after a bad experience at a different shop and was blown away by…read morethe efficiency and professionalism here. Great shop! Reliable mechanics. Reasonably priced.

They are very professional and honest in when I tell you a price that's that price is.read more

Effortless!!! The guys there took my request and got me exactly what I was looking for with one of…read moretheir trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again

Sold me a 2019 Jeep Compass with an active check engine light…read more I'll start with the obvious- there was a fog light out which they "fixed" (it's still out). Also, the check engine light would come on and off starting just two days after purchasing the car. Along with the light came the loss of controls to the HVAC systems as well as the radio- so if you were cold and in the mood to turn up in your vehicle in the AM, you better have that same energy when you're driving home from work or it is going to be a MISERABLE ride. So I brought it to the dealership's attention right away being mindful of lemon law restrictions in regards to how long (60 days in my case) you are covered. Now's a good time to mention that Dennis commented at one point that the lemon law would only cover safety related issues. Well now I've got no turn signals and no control of my heat as we head into a New England winter- sounds safe. As luck would have it (for Ted's), the light wasn't actively on the morning I brought it in to get checked so I was essentially turned away and told to come back (25 min. drive) the next time it came on. The next time it came on and I was available to bring the car in I did so. Now pay attention. Dennis says he'll have to have his "Jeep guy" look at it whenever he's available stating there's a chance that won't be until 5PM. He knew damn well it was going to be at 5PM because that's what ended up "happening" after my car sat in their lot all day (Dennis admitted he ended up not coming until he got out of his actual job around the corner at 5). I then receive a call at 5:45 with GREAT NEWS- the Jeep guy came, did a "software update", and the problems solved! The problem is not solved. Nothing was fixed. No f**** were given. Bottom line- I believe they were fully aware of the car's issue when I bought it and hoped the light would stay off for just a couple months (try two days). I haven't reached out again for their help just because I don't trust a thing they say or do. If you're asking me, go somewhere else! Never again.