The staff here epitomizes excellence in health care. I'm really glad that I found this place,…read morewhich my dermatologist recommended.

Best by far they are through and friendly My health over time got terrible and they were there…read moreevery step along the way O would highly recommend them Megan is the best and Dr. Light is my friend he makes everything seem to be okay in the worst of times Definitely check them out I've been treated like family By the way I'm 73 and still kicking

I was in Methodist North for total knee replacement for 5 days. From the moment I entered the door…read moreuntil I checked out, I was treated like a family member. I have never had such courteous responses to any request, large or small. Other than the pain, I looked forward to seeing each of them everyday. I have nothing but praise for all the staff. The floor I was on, was on it's way to being renovated. The other 4 floors had been completed, they must be marvelous because, even though mine was next, I was very impressed with the size of my private room. By the way, all rooms are private rooms. I was on the first floor, which is the joint care unit. The rooms are very spacious with a sofa that makes into a bed, recliner chair, utility closet where they store your meds in a wall safe, the bathroom has a full tub with a shower head, grab bars all around, storage are for closes and sink and counter in main bedroom area. Now to the food, the first 2 days I was ravenous, so I ate everything. The meds started wearing off and I can still say the food was good. The hospital is catered by Picadilly Cafateria, so you are getting cafeteria food which is still better than regular hospital food. Can you tell, I was very pleased and I give this hospital a 5 star and lots of praise. If you are thinking about this hospital, think no longer. It's great. They were rated as one of the best Regional Hospitals by US World News. That says it all!

Great customer and the staff is very professional. I like the personal care and welcoming…read moreatmosphere in the office. The doctor is amazing and has always been great at providing sufficient care for my family.

As a first-time mom, I was nervous about delivering at any hospital given the many horror stories…read moreI've heard about patient care. However, I decided I wanted to be surrounded by professionals with expertise in both baby and mom care, and I'm so glad I chose Baptist. Arrival & First Impressions: When I arrived, I wasn't sure if I was in active labor or not, but I quickly learned I was. After being checked, I was immediately moved into a labor and delivery room. My first nurse, Paige, was incredibly encouraging. She reassured me that I could deliver without an epidural, especially since I was already 5cm dilated and not in much pain. Nurse Transition: Paige let me know her shift was ending and introduced me to the nurses who would take over. By this point, I was 8cm dilated, and the new team--Lisa (Charge Nurse), Sierra (RN), Lindsey (Unit Manager), and Dr. Owens--made me feel confident and supported. I didn't experience pain until they had to break my water at 9cm. Delivery: Dr. Owens and her team delivered my baby. I labored for 6 hours, and after 3 pushes, my baby was born. They were very clear with instructions, guiding me through the process by counting and telling me when to push. My husband was able to cut the umbilical cord, and they immediately placed my baby on me for skin-to-skin. I was also able to opt out of having my baby bathed right away, which meant a lot to me. Post-Delivery Care: After birth, I was transferred to a new room and introduced to my new nurses and lactation specialist. Kacee, the lactation consultant, was fantastic in helping me get the baby to latch, and Amy, the nurse, assisted me when Kacee wasn't available. I also want to give a shoutout to the other nurses during shift changes--Dakeila, Lanitra (who provided amazing resources and support, especially after my baby had to go to the NICU), and Patient Care Assistants Denita and Hieu. NICU Care: My baby had some low oxygen levels after feeding, so the nurses transferred her to the NICU. Heidi, the nurse, was wonderful and made my husband and I feel at ease during a stressful time. Her empathy and positive energy helped us through a scary situation. Follow-up: We were discharged after three days, and the doctors called us after two days at home to check in and make sure we had everything we needed for our baby, while also ensuring I was recovering well. Overall, my experience at Baptist was incredibly positive. While I know every nurse and situation is different, each of the nurses I interacted with made me feel comfortable and never like a burden, even when I had many questions. I am truly grateful for the care we received, and I hope that all families receive the same level of care that I did. It took away all of my fears and anxieties about delivering in a hospital. Thank you, Baptist!

I had a family member who received treatment here awhile ago. She received the most excellent care…read morethat I've ever witnessed. I was quite impressed and would highly recommend this facility. (NOTE: This facility is listed twice in Yelp.)

I had the most disappointing and unsatisfactory experience at this location. I chose to self-pay…read moreand later discovered that my insurance was also being billed without my consent - effectively charging both me and my insurance which was confirmed by my insurance company. This is insurance fraud and l've reported this to the appropriate authorities. In addition, the care lacked clinical follow-through. There were no meaningful reassessments, and x-rays were only taken at the very beginning and end of care -- not during treatment - making it difficult to track progress or adjust the plan. The digital check-in form asked about progress each visit, but it clearly wasn't used to make any treatment adjustments. I was initially told that if I discontinued care, refunds wouldn't be provided for prepaid visits-only the option to "save unused visits for later". That discouraged me from stopping sooner, even when I wasn't seeing results. I eventually chose to discontinue treatment and requested a refund for my unused visits, reassessments, & the post treatment X-ray that I didn't receive, which I did receive after following up with corporate. I recommend that others proceed with caution: verify how billing is handled, make sure progress is being regularly assessed, & that the care plan is being adjusted accordingly and don't delay discontinuing care if your needs aren't being met. Additionally, the provider - Dr.Stormy Green, and a front desk associate often appeared irritated, when I asked billing & treatment questions or raised concerns. This created an uncomfortable environment at times, but I encourage others to ask questions anyways and advocate for themselves. I wouldn't recommend anyone patronize this provider / location considering this terrible experience.

Clean, inviting, aromatherapy, and great music! Hailey,…read moreTaylor, and Dr. Lynsey create a first class experience!! Love them!

In short, I do not recommend this medical office. No need to go through a similar experience to…read morewhat I had. Went in for an annual checkup and was charged for something completely different. I attempted to get it corrected as I thought it was obviously a mistake and was disappointed at every level dealing with the bureaucratic system they have in place. A total waste of time given the simplistic and correct solution. To provide detail, I had a yearly checkup and even had my bloodwork done previously to my visit so I could discuss with the doctor during my check up. During my visit I discussed my health in general, I also was able to ask questions about my bloodwork since I already had the results prior to the appointment. During the visit I discussed some allergies I've been having and was referred to allergist. There were no diagnoses, testing, prescriptions provided or follow up visits scheduled, only a recommendation that I should visit an allergist. After receiving my bill, it listed that I was seen as an outpatient and when calling the billing department I was advised this is one of the more expensive ways to be seen. I explained that I went in for an annual checkup and they agreed to send back to the office for recoding. After not hearing anything back for several weeks I reached out again requesting to speak with the practice manager to ensure this would be corrected. After speaking with the practice manager she explained that although it was coded incorrectly, that since I spoke about an allergy I will be charged for the annual check up and an allergy visit as well. She further explains the policy is posted in the room about how yearly checkups don't cover health issues you may have and made it sound like she's helping me out by just charging the additional allergy visit along with my checkup. She also said that I spent 50 minutes with the doctor, it was under 25 minutes. This is such a red flag in itself that the amount of time was extremely exaggerated in an attempt to make me feel I spent too much time with the doctor. I think I understand what's going on, it was not a typical 10 minute visit since I already had my bloodwork and was able to inquire about the results. Very deceptive and unfair not to advise a patient about this policy when the patient expects to speak about current health issues with the doctor during an annual checkup. At the very least, clinics should be required to be explain during checkin if you have an annual checkup that you're not allowed to discuss health related issues without incurring additional charges especially if there is not testing or additional appointments needed. At any rate, a company that charges services that are not transparent should not be trusted with your health. Even with the current state of our healthcare this is a surprise that any company would risk alienating their customers over what would appear to be a straightforward ethical practice. Additionally today I received a voice mail from the billing department that they are leaving the coding as it was originally charged as an outpatient?? $400+ dollars for an outpatient charge for what was an annual checkup. So unethical.

Dr. Robbins is THE best. I'm 32 and have been seeing her since I was 19. I trust her with…read moreabsolutely anything that relates to my health and I am so very thankful to have found her years ago!

Friendly and courteous staff. Lobby area is clean and good lighting. Not here as a patient here…read morewith someone else. This clinic provides services other than your standard check ups. This is nice to know.

Great place for Chiropractic care. Dr. Granger is fantastic. Great care and also good bedside…read moremanner. Was willing to explain and answer questions without making me feel as if I was a bother. Love that!

The Chiro place is pretty nice. The staff is very kind and attentive. I felt like they actually…read morecared about my recovery and weren't concerned on keeping me there for money. These are the reasons why I am giving it 2 stars. I went there for probably around 6 months and often I felt like it was a waste of time. I would go there with a lot of pent up tension resulting from a car crash that would be triggered from every day work and play. I would leave with that same tension. Most of the time I wasn't appropriately adjusted. My neck and back rarely "cracked". I would leave without a single bone "cracking" and go home and use a chair to do it myself. It's not the same effect and I didn't like paying for basically nothing. They have therapy options and because I also have arthritis in my lower back that was super helpful. The only doctor who managed to "crack my back" was Dr. Clint. He ended up working at the Bartlett location when it opened. I don't know if he is still there or not. I stopped going in because I wasn't receiving any benefits. I'm sure it can be said that not all adjustments will make the "cracking noise" and I am sure that is true. If I leave an adjustment feeling the same as when I came in and can go home and crack my own back then to me that means I'm wasting my money.