Poor customer service from desk and telephone. Impossible to get a timely appointment. Plus I was…read morerepeatedly scheduled with a dentist who I specifically asked not to be scheduled with because he did the wrong thing to try to "fix" a tooth, plus he has horrible interpersonal skills which makes the situation worse. I wouldn't choose this place if you're looking for a new dental provider.

I had a cleaning and exam by Morgan and Dr. Orech on Wednesday of this week. Morgan did an…read moreexcellent job of cleaning and scraping away the plaque. My teeth felt and looked slippery clean. Dr. Orech checked my mouth for any other problems. Both were very professional and pleasant. I highly recommend them. Bob

SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Needed a tooth pulled and was in considerable pain. Called 6 places before this one and none of…read morethem would find room for me or said I had to be a current patient. Almond dental got me in right away the next morning. Fast and professional!

Office is open concept and they ask a lot of medical information in hear shot of others. The care…read morequality was lacking, I found they pushed a lot of additional products and refused simple cleanings if you disagree.

dr.ong and his staff are always so friendly and take such good care of my family. Every visit we…read moreare greeted with smiles and warm welcomes. I would recommend any one that asks to go see them. very family friendly and care about you and your dental needs!

Asked for Nesbit partial and kept getting told to get a acrylic flipper instead , said a Nesbit…read morewouldn't work for me , well I ended up ordering one online and it works perfect and I spent $500 dollars on it and I almost bought the acrylic for the same price which would've been more uncomfortable other then somewhat tolerable like the Nesbit , they had an attitude with me , which made me have an attitude back , all in all I just didn't have a good experience but maybe they are good for other things.

Well, I have to update my review because Dr. Cory is now my HERO after clearing his morning…read moreyesterday to give me an emergency root canal. I had never had one before, and had no idea what to expect. On top of that, I have some pretty intense dental phobia from bad past dental experiences, so I usually take Valium the night before and morning of dental procedures. But Dr. Cory managed to put me enough at ease to go ahead with the procedure *sans Valium* on the spur of the moment. NGL, it was not my favorite way to spend a morning, but he and his staff were so caring and patient, they made the experience easier than I ever would have imagined. So I am going to stick with this Dentist office, even though scheduling time for cleanings is nearly impossible if you miss an appointment. The ability to put me at ease during a procedure is a rare quality, and worth any inconveniences I might have going forward.

My phobia of seeing dentists was cured. Thank you for all the help over the years! Because of NJC I…read morekeep up with my teeth like I do with my oil changes.

It's everything I want in a dental practice: friendly, extremely competent, plenty of parking, and…read morein Nordeast! Dr. Cashman gets my vote for best dentist ever. She went above and beyond to help me out with what could have been a big dental bummer, but ended up being no big deal. I'm keeping NJC Dentistry on speed dial.

From the front dest to the back the best care ... Peter the…read morehygienist is beyond caring and kind. Dr Simn is very good. No un- necessary work ordered Love this place. Highly recommend.

This review is long, and strictly for their business practices and customer service, not their…read moredental work. The cleaning that I had done by Carrie was great. She's personable and has a soft touch with a scraper. It was my first time here. I checked in, and electronically signed some standard (or what I thought were standard) consent forms. The receptionist had the hard copies on the counter, briefly explained what each form was, and I signed an electronic pad. This is at the heart of my issue with this business. After I E-signed, she also gave me some additional hard copy forms to look over and sign. They were standard medical background forms. When I was done with my appointment, what I'm guessing was the billing dept told me that I owed $10. My insurance covers all costs incurred in annual exams, so this surprised me. I asked what the charge was for and she just said "PPE fees". I asked what those were, and she shortly replied, "For the Personal Protective Equipment... Did you sign the form? Yes, you did sign it." When she mentioned a form, I assumed I had missed something on the paperwork I had been given and just decided to pay it. I left, with $10 less in my pocket, a future appointment in June, and a request for an estimate for a night guard and a crown with my insurance company. When I got in my car, I realized that the "form" that I had signed about PPE fees was probably one of the forms I signed electronically. I'll admit, the receptionist mentioned my responsibility for charges not covered by insurance (which seems to be a pretty standard statement), but she never mentioned a PPE fee. Why wasn't I given hard copies of the forms that I had signed electronically? I'm guessing, because buried somewhere in those forms is the explanation of the PPE charges. Pretty deceptive if you ask me. I'm angry at myself for paying. When I walked out of the office, I had a few thousand dollars in future business lined up for Midwest Dental. They lost that business over a greedy $10 PPE fee. Talk about taking advantage during a pandemic. The $400 dollars that you got from my insurance company wasn't enough? When I called to cancel my insurance estimate and my future appointment, I was asked why. I told Megan--I believe it was Megan, that I didn't think a $10 fee was helpful in building a long term relationship. Instead of explaining why the fee was necessary, she just mentioned that other places were charging $20. She was short and unpleasant on the phone.

I've gone to Forbes Dental twice now as it is near to my employer. I like Dr. Forbes. He is gentle…read moreand thorough. He is also very nice. Dentistry is not my favorite thing to do as I get uptight. The only thing I don't like is that his office is not as relaxing as it could be. I like quiet offices with soft music. He has a very happy, peppy staff. There is an unbelievable amount of loud laughter coming from the front desk. I cannot imagine what they are finding so funny. It would just help to have a better sound system or insulation against noise. I'll probably give it another try. Nice office for people who maybe are not so nervous about going to the dentist.

I have been seeing doctor Forbes for over 10 years. I have never had a bad experience. Love Angela…read morefor cleaning, very gentle and thorough. I always love getting a reminder call from Carol!

You don't want to go here! Hygienist are nice and wonderful but one Dr in particular is creepy and…read moregoes through so many dental assistants. Contact me if you have any questions, I have nothing to hide.

Great place to take the kids, the hygienists are great with them. A friend had implants done here,…read moreand he recommended this office to me. I'm glad he let me know.

I was very scared of going to the dentist since I was a kid. However, when I decided to visit to…read moreDr. Ongaro's office, my previous fears immediately subsided . The atmosphere and staff were amazing and friendly throughout my entire visit. Dr. Ongaro managed to completely fix my tooth pain, all without me feeling any needle or discomfort! The staff there truly care about your well-being. The pricing, staff, and overall positive atmosphere will keep me coming back!

From the owner: Family General Dentistryread more

Every single person I talked to was great. Very professional, polite. All my questions were…read moreanswered.

If I can give a ZERO star, I give it a 0 out of 5 star! I have came in with my daughter in person…read moreto get an evaluation of her teeth condition from a referral. We met with the Dr. O and his team, discussed my daughter case, and they were clear that she does not need to come back into the office. The Dentist planned out how my daughter will be scheduled at the surgery center at Children's Hospital and his team will reach out to me to schedule a date and time. We met in February, I was told the only earliest and available appointment at the surgery center will be at the end of July 2025. I was okay with it, just wanted my daughter to get the proper treatment asap. In April of 2025, I received a phone call to confirm the appointment at the surgery center at Children's Hospital via patient portal and confirmation by phone with his staff. I received a scheduled document of what to expect and time surgery takes place, time I should bring her in prior the surgery time. We waited for this day, she missed out on her last day of school, I missed work, and the surgery center told us my daughter was not scheduled to complete any procedure. I showed them the scheduled letter I received from her dental office. They recommended me to call my pediatric dentist office. I called the dental office, asking them about our appointment at the surgery center. The receptionist, "Kenzie" told me the appointment was under "pending," because I never confirmed with them since I took my daughter in February. I specifically told them their staff called me to confirm the date and time after our face-to-face appointment in the spring. Kenzie looked back to the last communication they had with me, told me "Yes, looks like someone called you in April about the appointment." She then said she can look and see if their is any "emergency surgery" appointment available, then said, " Well, looks like there is nothing open." I requested for the dentist or owner to call me back as my time was wasted, my daughter's condition is worsening as days go by. VERY UNPROFESSIONAL dentist and facility!!!! DON'T RECOMMENDED to NO FAMILIES! They are rude, especially the dentist calling back to put the blame back at me, repeating " I have not communicated and confirmed!" Dr. "O," and his unprofessionalism, does not look into solving the problem as trying to reschedule another appointment or apologize to how long they made us waited, instead he only wants me to go through my call log to make sure they are the one who called me! Excused me! As a parent who waited for a year for this referral, 5 MONTHS for this appointment, this is the only clinic we have visited since February 2025 and planned out her appointment to happen this July. I am not here to pick fight with the unprofessional who thinks he has a case to fight; I too work in the health industry as well, who his advocating for my child's wellbeing and had trusted in your plan of care for my child. Dr. O, owner of your own business, if you are really here for your community and care for children's dental health as much as you addressed on your core values of your company, PERFORM! Your actions and professionalism are narcissistic; I do not recommend this dentistry to no community; this dentistry has NO RESPECT, NO PROFESSIONALISM, NO DIGNIFIED CARE & COMPASSION at their job and work! If you want your voice and concern as a parent to be heard, this is not the place to take your child, especially vulnerable children.