Great service! My…read moremom was prescribed a mammography and a regular yearly screening just to check everything is okay. I called Gwinnett Medical Center to schedule an appointment and this location was the closer to me. Once we arrived, a lady checked us in, but since I gave the ladies my mothers info on the phone, the check in was pretty quick. We took a seat, and waited for someone to call us. After about 15 minutes a lady called us, and we proceeded to the waiting room inside. There they have lockers where she could keep her clothes, and they provided front opening gowns to make it easier for the professionals. In the same waiting room they also have a mini refreshments, and snack bar. They had cookies, chips, sodas, water, and coffee. Very nice from them. My mom is a very nervous person, usually I'm always next to her holding her hand, but this time I couldn't. The lady said its not recommendable to be exposed at radiation at my age, so she'd prefer if I stayed outside. She was very nice, understandable, gentle and willing to deal with my mom which both of us appreciated a lot since I couldn't be there for her. Overall I recommend this place. My mom said she'll be back next year, and she's not even scared anymore. ESPAÑOL ¡Gran servicio! A mi madre le recetaron una mamografía y un examen anual regular solo para verificar que todo esté bien. Llamé al Gwinnett Medical Center para programar una cita y esta ubicación estaba más cerca de mí. Una vez que llegamos, una señora nos registró, pero como le di a las damas la información de mi madre por teléfono, el registro fue bastante rápido. Nos sentamos y esperamos a que alguien nos llamara. Después de unos 15 minutos, una señora nos llamó y nos dirigimos a la sala de espera. Allí tienen armarios donde ella puede guardar su ropa, y le proporcionaron batas de apertura frontal para que sea más fácil para los profesionales. En la misma sala de espera también tienen un mini refrigerio y un snack bar. Tenían galletas, papas fritas, refrescos, agua y café. Muy amable de su parte. Mi madre es una persona muy nerviosa, por lo general siempre estoy a su lado sosteniendo su mano, pero esta vez no pude. La señora dijo que no es recomendable estar expuesto a la radiación a mi edad, por lo que preferiría que me quedara afuera. Ella era muy amable, comprensible, amable y dispuesta a tratar con mi madre, lo que ambos apreciamos mucho ya que no podía estar allí para ella. En general, recomiendo este lugar. Mi madre dijo que volverá el año que viene y que ya ni siquiera tiene miedo.

I have been coming here yearly for my mammograms for a while. This year they were not nearly as…read moreorganized or kind as they usually are. Starting with the registration process and making an appointment. When I made my appointment I made sure that my provider sent my order. Being that I work in healthcare, I understand how the process works and therefore I was prepared to confirm my order had been received. I had to have my order faxed six times before they confirm that it was received. I called several times over the course of three weeks seeking fax confirmation only to be told, they did not have the order. That would lead me to again call my provider and have them refax the order. On my last call, the woman said she didn't understand the confusion because they received the order six times. Not sure where the miscommunication was, but I was not please with the time it took to get this completed. Then, on the day before my appointment I received a message stating that I needed to call them immediately and it was "imperative" they spoke to me before my appointment. Because I was at work I missed that call, but I did receive another call to confirm my appointment. When I received the message I immediately called back thinking something was wrong with the order, yet again. The woman I spoke with told me they only needed to confirm my email address, home address, and phone number. I'm not quite sure why they couldn't have done this when they call to confirm my appointment. On the day of my appointment I showed up 15 minutes early. There was a woman being checked in standing at the front desk. So I kept my distance to give her privacy. The receptionist said to me do you have an appointment. To which I answered yes I do. She then yelled to me from where I was standing what is your name, what is your birthday, etc. as I started walking closer to the desk. I was speaking low tone hoping she would understand that I wanted her to do the same. My hope was that she would mirror me, and start speaking in a lower tone as well instead of shouting my personal information into the waiting room for all other patients to hear. Once the check in process was completed and I was taken back for the screening, things which much smoother. The woman who did my mammogram was exceptional. I have never had a bad experience during the procedure at this location. However, the check in, appointment, confirmation process was a bit of a mess. I hope they do something to improve this.

I actually met Dr Lawrence when she was going to Life college for chiropractic and we worked…read moretogether. She would come to work and tell me about chiropractic so she could practice explaining the techniques to where patients would understand what she was talking about. I also volunteered while she was going to college to get her experience in before she graduated. I had never gone to a chiropractor before and I never felt threatened or scared because of the knowledge she expressed when we would be at work. This past February I had a horrible fall from about 8 ft off the ground and it messed up my hips real bad. I tried going to the chiropractors here where I live and one guy would do the same technique for everybody that he saw and the other chiropractor she was better but she was too little and too weak to get what I needed done, done! I reached out to Natalie because I knew that she would be able to get me back into a healthy state of physical being. Now it's May and I have been seeing her for a couple of months and she has gotten my hips to go back to the way they are supposed to be. She also has the ability to adjust arms and legs in which she got my right shoulder back in place as well as my right knee. Words cannot express the gratitude and appreciation of Dr Lawrence's abilities because of the knowledge that I know she went out of her way to get. Dr Lawrence is a step above your average chiropractor and I highly recommend if you have problems, go see her!

Dr. Lawrence is very passionate about her work and has helped many patients get amazing results!!…read moreShe makes it a point to speak with all of her patients when they are in the office no matter how busy she may be!! This to me makes her one of the most compassionate and caring doctors I have known!!!

Excellent first visit! Friendly receptionist and a doctor…read morewho explained everything clear. Very grateful for their care.

Everyone was nice and professional EXCEPT the PA. She was dismissive and arrogant…read more I went for treatment after spending 3 days in bed with a fever; chills; barely able to talk or swallow; practically had to crawl to the bathroom. The PA attempted to diagnose me with a "cold" Also reluctant to give me a work excuse. Had I been more aggressive, I prob would have gotten better treatment, but why does it have to be that way??

My wife is a frequent patient 3 yrs We went to the Braselton…read morelocation as the appointment system on line sent us there for a 2:30 appointment. It was almost 3:00 when they handed us an iPad to fill out. Screen after screen of info as if we were a new patient. My wife was there for blood pressure spiking so I took over the madness. By the time I filled it out I think my blood pressure was high.

My husband visited the Hamilton Mill location for a CT scan. He was charged $350 for a scan with…read morecontrast. We paid the bill. Later, our insurance covered this for just our $35 co-pay. His visit was in Oct. It's march and I still cannot get a refund of the $315 they owe us. I cannot get to a manager or anyone who is capable of resolving this issue. They agree they owe us the money. If you use this facility, please confirm the CPT codes they will bill and check with your carrier to avoid this type of issue.

The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

I have been taking my daughters to Dr. Kaur since they were newborns. They are now 6 and 2 years…read moreold, and I truly trust her judgment. She has always been spot-on with her diagnoses and treatments. Many times I've simply explained my child's symptoms, and she immediately knows what might be going on. After testing and evaluation, she has consistently been right. Dr. Kaur is very experienced, patient, and kind with my girls. She takes her time during consultations and always makes sure our concerns are addressed. I highly recommend her to any parent looking for a knowledgeable and caring pediatrician.

My children have been patients with Dr Kaur for many years. Dr Kaur was at another practice prior…read moreto opening her own practice, that was much closer to home. We immediately went with Dr Kaur to her new office. The staff is amazing, friendly, professional. Dr Kaur is an amazing pediatrician. She knows your children so well, as if they are her children. She genuinely cares about them, and takes her time during appointments. The medical field needs more Dr's like Dr Kaur she is simply the best hands down.

Bethlehem location: Dr Calvin Terrelonge…read more Physician himself was patient, listened well and had a good bedside manner. Practice office was clean and staff friendly and attentive. However, I was charged $300 for an office visit with no other services. I was given a rx for a chronic condition with only 1 refill. Who can afford to pay that much every other month, not me. Moving on, it's not worth it.

Waited 2 weeks for an appointment. I took off work and drove 40 mins today for my appointment only…read moreto find out they canceled my appointment without notifying me. They sent me an email confirming my appt and then cancelled it without a care at all for my time. Very disrespectful and unprofessional. Not even an apology when I arrived. The entire front office staff were sitting at the front desk either eating or knitting and taking.

Now that we have an Urgent Care Hospital right here between Flowery Branch and 211 on ( Friendship)…read morejust past Kroger- me and the kids are needing to see the ER. Bad for us, but good because they are 3 miles away from the house. I think you get better homeowners insurance if you ask! Great staff at both locations. I've been for several issues this past year and if it was too much for urgent care- they immediately get you over to the ER and send the paperwork with you. You have the normal forms but since I'm in the NG.NEG Hospital system, paperwork was quick. ER staff is kind, soft touch as are the doctors. Clean- since its all new, but all staff at both locations are caring, get you in and out, and don't look like they don't want to be there. The Doc I saw here today 1/26 was a specialist and got me in and out with the right diagnosis and on my way to pain free!! Glad to have one nearby.

It's really hard to find a Doctor you can trust and that treats you with respect. I started with…read moreDr. Ebner last year and I noticed she really cared. Between Dr. Ebner and my wife I have lost 55 lbs. She has always made time for me I work a hard schedule and she has always let me come in, never told I can't fit you in. She moved offices and it's a little further but worth the drive. Just this morning my GPS took me to the wrong office so I called and she said that's fine still come in which most would of said your going to be thirty minutes late we will have to reschedule Thank you so much Dr. Charlotte Ebner you are great!!!

I highly recommend this practice. The staff is friendly the NP's are highly knowledgeable. The…read moreDoctors are very professional and have the best bed side manner. And everyone in each dept. takes the time to listen and answer your questions and address your concerns. And makes you feel as comfortable as they can. You can tell they work well together and run this practice like a well oiled machine.

Ashley and Morgan are great! They are both great listeners and have really been so helpful in my…read morecare. Sophie the MA was great by following up with me. She was able to get me in as a walk-in. I did not have a long wait or any issues. Ashley was my provider for this visit. She went into detail and asked a lot of questions and it was a genuine conversation. Being able to be heard by a provider is so important to me. Everyone really shows they care at this office!

Fast forward 5 years to NEGMC Braselton and what a difference in the quality of care and attention…read moregiven here at the hospital. 5 yrs ago, this place was brand new and I was dealing with my mother who is ill and passed away in 2021 this place was not up and going yet and the experience in the ER was shockingly unacceptable. April 22, five years later, I live in Winder now and I had a heart attack and my son took me to Winder Hospital where they didn't have a heart surgeon available. I was rushed over here to Braselton to the ER for emergency surgery and then spent the last three days in ICU, recovering from an unexpected heart attack and experience. I never thought I would have to go through. The staff here has been phenomenal. From the surgery by Dr Patel to the nurses who care for me for three days I had unbelievable care, my day nurse Deborah was outstanding and having never spent time in intensive care. They made it as pleasant as could be. Having met my first major medical issue in years, I thought it necessary to give this hospital a a review from the patient's side, not from a caregiver side, which is a totally different perspective. From being loaded in the ambulance and Winder and Durban over here that only was the Winder staff on point and supportive, the ambulance, driver and support in the back was comforting, and kept me calm, to the welcoming at the ER and finding my way to awaiting surgeons standing in the hallway to perform emergency surgery, I remained comfortable, the staff, and I wish I could name them. All allowed me to get through this experience to a quick recovery that I cannot be more appreciative of. And although I haven't got the bill, which will probably put me back in the hospital. I was reminded each time they ripped hair for to put new sticky pads on that. This was a free wax job, if losing a few hairs was the worst part of the process. I think I can live with that. Thank you all for a fantastic job. Most appreciative and humbled.!!!

This E.R. has a rogue "nurse" (who evidently goes by the name of "DJ"). She identified herself as…read morea "nurse" (but I honestly don't know what her "title" really was). She kept coming into my room and severely criticizing the doctor who was in charge of me. She made all sorts of crazy claims about him, and she really wanted me to know how bad of a person AND a doctor that he was. I was shocked. I liked the doctor. He was very thorough, friendly, and professional. Yet all afternoon she would come in telling me that "he was ignoring (me)", that she "was left alone to care for me", (and much worse) etc. She also told me horrible things about the hospital, and their management. She repeated her "ranting visits" for hours. I felt like I was in that movie "Misery", stuck there...with this angry woman. Her bizarre behaviors and angry comments were very disturbing (needless to say). I was already in pain, and she added a lot of unnecessary stress and anxiety to my "visit". I have called the hospital several times over the past week about what happened, but they haven't returned ONE of my calls.