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    Reagan Medical Center

    2.4 (50 reviews)
    Closed 10:00 am - 5:30 pm

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    My mother days before dying at Gwinnett Medical Center

    We had a very bad experience with Dr. Ebner when she worked there. We quit her and started to see Dr. Poddar there. My mom was placed on hospice through this practice while Dr. Poddar was vacationing in India. I left 5-7 messages to speak to her since her NP actually placed my mom in hospice at my request. This was a big deal to me. Even the fact that I was another physician didn't matter to her. Finally, about a month later, I got a call from Dr. Poddar out of the blue and I told her my mom was placed on hospice and why. She was unconcerned. She never again checked in us to see how mom was doing (had been a patient for several years). My mom died 5 months after being placed on hospice. MD disinterested. OK medical care, but would expect a bit more investment in patients that are not URGENT CARE. This is really an URGENT CARE center.

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    North Atlanta Primary Care- Sugar Hill - Hannah Grachek, PA-C

    North Atlanta Primary Care- Sugar Hill

    2.5(23 reviews)
    7.3 mi

    I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

    I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

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    North Atlanta Primary Care- Sugar Hill
    North Atlanta Primary Care- Sugar Hill
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    North Atlanta Primary Care Braselton

    North Atlanta Primary Care Braselton

    3.0(9 reviews)
    5.4 mi

    The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

    Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

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    North Atlanta Primary Care Braselton
    North Atlanta Primary Care Braselton
    North Atlanta Primary Care Braselton - NAPC Braselton

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    NAPC Braselton

    Reagan Medical Center - familydr - Updated July 2026

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