I went to the hospital on Wednesday morning for a total shoulder replacement. Everything about the…read morehospital was wonderful. Every member of the staff that I came in contact with was kind, attentive, and caring. My room was very nice. It was quiet and comfortable and allowed me to get a good rest for the first night after surgery. The food service was very good. I can't think of one negative thing to say about this hospital. I am surprised by some of the comments I have read. I noticed that some of the staff were wearing T-shirts that indicated that it was voted the number one hospital in San Antonio. I can certainly understand why!

I was in San Antonio visiting this hospital because I had a nephew that was having major surgery…read more My experience was a good one from the beginning to the end. We were greeted by Jacob with a big smile and a very friendly hello! He was very customer focused, very kind and answered all of our questions. Thanks for an awesome Jacob! I would definitely visit this hospital again and definitely refer family and friends

I went in thinking I had bad allergies I couldn't breathe, after all the test were done, I had…read moredoubled pneumonia. I was there a week. The staff and the service was awesome.

Horrible experience, went in for bleeding in my mouth, they offered a solution by dipping gauze in…read moreliquid and having me clench, we did that for about 20-30 minutes, then rather than confirm my clot sealed and monitor my bleeding they gave me another gauze and said I could go home, once I arrived home and waited and took out the gauze the bleeding came back rapidly and I called back asking for help and they told me to do the same thing, after I called back AGAIN, they told me they couldn't help me and to go to another hospital, not only did I not receive treatment I was robbed of $80 dollars and told to go somewhere across town while the city was flooding, worst experience I've ever had with a healthcare facility and recommend anyone not to trust them. At least if you couldn't provide treatment don't rob me of my money.

I went to the hospital they charged me $500 copay which it shows on the card as a copay ($300)…read more They r taking there sweet time giving my money Back. Please don't go to this hospital. U wait all day to see a doctor to give me the wrong diagnosis and they r a ripoff

Everyone we encountered was friendly. The nurses and staff were kind. Only complaint was the wait…read moretime.

Beware People!!!! these people here will release you when your still ill. My mom was admitted and…read morewas there for 2.5 weeks. She went in with Pain on her shoulder after having chemo, they kept saying it was the chemo its the chemo...blah blah blah. Well after being there a week they finally ok'd her to get the port removed. Well to our surprise there was infection there. No wonder she was in pain. She also had a very bad cough. Again...its the Chemo Chemo Chemo!! Well after they FINALLY took a chest x-ray they found Pneumonia!! They said it was only on one of her lungs. They gave her treatment for her lungs but it wasn't working. She was still coughing very short of breath. My mom would wake up in a panic because she couldn't breath, well they ended up giving her xanax to calm her down while she is knocked out because of the drug fluids were building up in her lungs Well finally after almost 3 weeks they said that they were going to release her. My mom said that she didn't feel well enough to go home. The doctor asked her...Do you plan on staying here forever?? (jerk) Well then my parents got their things and went home. My mom couldn't breath the whole night. We ended up taking her to ANOTHER hospital and she was diagnosed with Pneumonia!! this x-ray said it was on BOTH lungs. Lungs were filled with water. BEWARE...THIS PLACE IS A ZOO!!!!!! STAY AWAY

I had a heart attack without warning. I was admitted to the hospital, received heart cath and 2…read morestents put in my heart. I was put in telemetry 2nd floor. The team that took care of me were genuine and compassionate. I would especially like to give kudos to some of the special people. Liz, Veronica, Karen, Susan-miss you- ,Jose, Jesus, Aliana-can't wait to see prom pics and Maribel from housekeeping God bless all of you. Thank you

This is by far the worst hospital in San Antonio. They do not care and they make u feel it too! The…read morecafeteria staff was just awful and had the worst attitude. The doctors don't care and GASLIGHT YOU ITS ALL A GAME HERE. They want you sick. They don't want to heal

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

I brought my mother in, she was septic. The doctors and nurses were very attentive and considerate…read more They acted quickly and very well may have saved my mother's life.

My mother had a great staff nurses, Christina , Melissa ,Becky and their CNA's Makayla and melissa…read more All were very informative and caring of my mother after her surgery and overnight stay. Thank you Northeast Baptist hospital jointclub staff.

To the Incredible Hospital Staff of Northeast Baptist Hospital,…read moreAs I reflect on my hospital stay from May 6 through May 19, I am filled with immense gratitude for the extraordinary care I received during one of the most challenging times of my life. Being admitted with severe anemia was frightening and overwhelming. Yet from the moment I arrived, every member of your team treated me not only as a patient, but as a person. Your kindness, compassion, patience, professionalism, and genuine concern made all the difference in my recovery. There are simply not enough words to express how thankful I am for the care you provided. Each day, I was met with friendly smiles, encouraging words, and unwavering support. Whether administering treatments, drawing blood or taking vital signs, answering questions, providing comfort, delivering meals, cleaning my room, or simply checking in to see how I was doing, every act of kindness mattered. What could have been a long and difficult hospital stay became an experience filled with warmth, dignity, and hope. There were many moments when it felt less like I was staying in a hospital and more like I was being cared for by family. That feeling is something I will never forget. I would like to personally recognize the remarkable individuals who made such a difference during my stay: Emergency Department Staff/Hospitalist/Specialist: * Genevieve - ER Nurse * Dr. Feng - Hospitalist * Dr. Alluri - Hemotologist Charge Nurses/Nursing Staff: * Liezl [Neurosciences] * Paula [Neurosciences] * Deanna [Neuroscience] * Courtney [Neuroscience] * Vivian [Oncology] * Shanee [Oncology] * Liz [Oncology] * Joey [Oncology] * Brenda [Oncology] * Selina [Oncology] * Rebecca [Oncology] * Ruben [Oncology] * Buddy [Oncology] * Liza [Oncology] Nursing Assistants / Patient Care Technicians: * Natalie [Neuroscience] * Tera [Neuroscience] * Ubaldo [Oncology] * Amy [Oncology] * Terry [Oncology] * Becky [Oncology] * Grace [Oncology] Culinary / Dietary Department: * Chris * Norma Housekeeping Department: * Linda [Oncology] Phlebotomists: * Cam [Neuroscience] * Brisa [Oncology] To every doctor, nurse, nursing assistant, charge nurse, technician, therapist, housekeeper, dietary team member, volunteer, and support staff member who crossed my path during those two weeks, thank you. You are true lifesavers. Your dedication, compassion, and commitment to caring for others are nothing short of remarkable. Because of your efforts, I felt safe, supported, respected, and cared for every single day. Please know that your hard work does not go unnoticed. The impact you have on patients and their families extends far beyond hospital walls, and I will carry my appreciation for each of you for the rest of my life. Thank you for helping me heal, for lifting my spirits, and for reminding me of the incredible difference that caring people can make. With deepest gratitude and appreciation, Robert Montgomery

Kim the receptionist is extremely RUDE, every time I come for the same thing I'm charged a…read moredifferent price and I owe a bill from years back. This time last week I was called and given an apology about miscommunication about my overdue balance and I was good to go for my up coming appointment which is today 12/31/21. I'm here and again with the over due bill now it's from 2018 not to mention that I've been here 2019-2020 and was never told about this so called bill so I start asking questions as I should and Kim brings her rude self up to the window and says she doesn't like my attitude while slamming her fist into her hand, then tells me "I ain't tryna take your money you should be glad some patients pay more" then she says either pay the money or find another doctor. While storming off to another room still talking crap. Needless to say if I didn't need my refills I would of went else where but I for sure will not be returning.

I wish I could give this office a lower rating. My wife and I visited here to establish care with a…read morePCP and Dr. Naik was incredibly rude from the moment she walked in. Not only did Dr. Naik blatantly disregard everything my wife said from the moment she started taking a health history, she was outrightly disrespectful and not understanding of same-sex marriages. At one point she said that just because we were married didn't mean that we should stop testing for STIs because those happen in same sex relationships as well-- totally insinuating that we were promiscuous or otherwise unfaithful. Incredibly disrespectful, did not listen to her patients, spent next to no time in the exam room, and IS NOT LGBT+ friendly.