I have been going there since they first opened. I was always impressed with the level of care and…read moreprofessionalism. No longer! I have become horrified about specimens sent to the wrong lab and the resulting astronomical bill sent to me by that lab. I was recently refused any assistance and hung up on by a nurse. This after praising all of my doctors and nurses over the years. If your staff can't handle me, they can't handle anyone! I am too scared to ever call you or enter your facility ever again! ​

Billing issue,I thought was solved,47 30.was pd,and Opum keep refilling me ,even though I gave…read morecheck # and bank confirmation # that 0ptum received payment inaug 11 2025. $123.00 for Dr Cronins office i saw a NP my computer pay 25$.they have to wait for payment otherwise there getting paid too much What the hell is going on here? Last week there billing department said 47.30 was found in the old system,and they would credit to my account. DID NOT HAPPEN. 516 6507485

Despite atrocious billing issues, the facility itself is great. My wife went for a same day…read moresurgery. Each and every staff member that we encountered was polite and kind, very professional and friendly. The staff were personable and helped to ease concerns or worry. From start to finish we we greeted, spoken to with respect and decency and values as a patient. Great job, Garnet!

This is the worst hospital ER I have ever encountered in my entire life. The "nurses" that check…read moreyou in are among the rudest, nastiest, most uncaring people I have ever seen in my life. Wait times over 6 hours and these people get mad because we, the sick people are upset, tired, and angry. Seriously how dare they?

Sadly these doctors nowadays do not care about their patients. It's all about money. They walk in…read morethe room with their laptops rushing and reading up on your symptoms just like you did on the Internet before you got there. Then they have the nerve to get upset and tell you don't believe everything on the Internet. Meanwhile, they saying the very same thing the Internet just said. Only difference is the Internet ain't give a huge bill just for information. I'm not even sure if there are any good doctors here but with my experience they look overwhelmed with patients which doesn't allow them to properly care for each patients. My son was sick and the doctor sent him home twice. When we came back a third time she didn't even know who we were meanwhile we just seen her 3 times in one week. Now what does that tell you? We are just a number, a Bill and she is not taking the time to get to know her patients. She had to be asked to do test which came back positive for pneumonia. Meanwhile, she didn't even call us with the results. We had to call the doctor on call. How could she call us when she don't even remember who we were? It's sad because most of the doctors today are not doctors because they love helping people, they are doctors because they think that's where you can make the most money, and because their parents probably told them that's what they need to be to be successful in life. Their work is not coming from the heart so they do nothing from the heart that's why their behavior and actions reflects that. What is also alarming is that there are so many Crystal run healthcare buildings popping up everywhere. It's like they are playing Monopoly buying up the whole board. Anybody that knows about business knows they have to do their due diligence first, they have to check their demographics, and do their research before they open a business to make sure it will be profitable. The numbers must show that the business is in a good location and will be profitable. So Why so many Crystal Run buildings? They know we are heading into a future of a lot of sick people. From the GMO cancerous food, The polluted water to even the polluted air we breathe. What do they know that we don't know? Anyway the main point here is this is becoming more about business and money and less and less about patient's health. Finding a doctor who truly care in today's time is hard to fine. Doesn't mean they're not out there but I don't think that they are at Crystal run healthcare. Their model seems to be let me hurry up look on my laptop at your symptoms write you a prescription hurry up and get you out of here so I can move onto the next patient, bill you and forget you ever existed. And by the way make sure your credit card is on file or else we won't even see you. Sorry those are the new policies. They want access to your money immediately. Money first your health last.

Dr. Jacobowitz's demeanor is very comforting and patient. His competence is shown by the fact that…read morehis treatment has been truly life-changing (positively) for me. I highly recommend Dr. Jacobowitz for sleep-related issues.

I travel more than an hour to see Dr. J. You cannot find a better or more competent and caring ENT…read moredoctor. I've seen many, but none compare. He took his time to fully evaluate my problems and was patient in trying several methods to analyze what worked best for me. I did have surgery with him and, again, he and his staff are the best of the best. Highly recommend him!

Dr's. all first class ! Especially of note are Dr's. Croen ( Gastroentronomy) and Kondagunta…read more(Hematology). The facilities have long hours yo accommodate working people The only downside is the phone system that is very hard to get through at times. For a regional medical facility I would strongly recommend. CW

Dr. Karpoff is a terrible provider. He has poor bed side manner and is snide. Dr. Karpoff is very…read morematter of fact and cannot be wrong, incorrect or make mistakes. He also documents that things happen in visits that do not. He is an ethics violation waiting to happen. Speaking of, the nurse and Scott both left the scheduling system open with patient information and the ability to click on patients for more detailed charts.

Ample parking and a nice size, clean waiting area with a TV. There are plenty of books and…read moremagazines to read while you wait. Mobile phone signals seem to be weak in this area. Dr. Steward and his staff are kind, professional and meticulous. The wait can be a little long sometimes due to how busy the office gets.

Dr Park is a fantastic doctor. He did not insist on unnecessary tests, listened carefully, and did…read morenot rush through my appointment. When I had difficulty filling a prescription at the pharmacy he personally called the pharmacy and me. I'm so glad that I found him.

Love ent & allergy associates. I usually go to the Yorktown heights office but since the doctor I…read morewas seeing there had left I switched to the Middletown office which is about 10 minutes from my house. They told me to get there 15 minutes prior to my appointment because there was paperwork I'd have to fill out which I did arrive early and there was nothing for me to fill out. The receptionist didn't give good directions on where the waiting room was for my doctor so I ended up having to ask 2 additional people before being in the correct waiting room. Not sure why they have so many waiting rooms but they really should have signs up or something for each doctors waiting area to make it easier. The doctor I saw was super nice!! He spent a good 40 minutes with me going over my medical history and everything going on. I will definitely be going back when I need to see an allergist!