Despite atrocious billing issues, the facility itself is great. My wife went for a same day…read moresurgery. Each and every staff member that we encountered was polite and kind, very professional and friendly. The staff were personable and helped to ease concerns or worry. From start to finish we we greeted, spoken to with respect and decency and values as a patient. Great job, Garnet!

My wife gave birth here and it went amazing. The nurse was soooooo good with her. Helped her so…read moremuch.

Dr's. all first class ! Especially of note are Dr's. Croen ( Gastroentronomy) and Kondagunta…read more(Hematology). The facilities have long hours yo accommodate working people The only downside is the phone system that is very hard to get through at times. For a regional medical facility I would strongly recommend. CW

Dr. Karpoff is a terrible provider. He has poor bed side manner and is snide. Dr. Karpoff is very…read morematter of fact and cannot be wrong, incorrect or make mistakes. He also documents that things happen in visits that do not. He is an ethics violation waiting to happen. Speaking of, the nurse and Scott both left the scheduling system open with patient information and the ability to click on patients for more detailed charts.

Had a very satisfactory experience at Garnet Health Urgent Care this evening…read more I had an expected wait in their attractive waiting area and was promptly seen by a physicians assistant and nurse for an abcess in my groin area which was quickly handled by the physician on duty. I was sent there by Crystal Run because the needed medical care could be addressed by Garnet Health's staff today. This is the 2nd time I have used this service and been pleased with the results both times. Sometimes other Urgent Care do not have the capability to completely handle your situatio.

Don't Come here, wait times are so extreme that people bleeding and hurt end up leaving this…read moredilapidated death hole. Please if you care about yourself or your loved ones avoid this death trap at all costs!!!! A ZERO star rating.

They are not very efficient. They are ALWAYS an hour to an hour and a half behind on the…read moreappointments., especially the morning staff on Mondays. If there was another wound Care place I would go there but this is my only choice. There us a young nurse that is nice but very, very slow and switches medical gloves at least 10 to 14 times while getting and entering info on the computer.

this review is aside from the waiting room because they have no control over how many people fill…read morethe room at a given time but once my daughter was called back she was treated EXCELLENT with loving kindness in a very calm kid friendly manner. She was tested for what we suspected she may have had plus more that the PA suggested. The MA that roomed us and got her vitals was so incredibly sweet to my daughter. We got our test results texted to us very quickly and this was all on a Sunday!I feel very fortunate to have Middletown Medical Urgent Care here close to home.

The worst billing office in the world. They NEVER get back to you. This is shameful !! They keep…read moresending me messages that I owe money, but won't tell me what it's for. I've called at least 3 times and left messages. And this isn't the first time this has happened. I hate this practice, but I live in a medical desert and I really don't have a lot of choice.

In order for this business to improve they need to treat their drs better. I've been a patient of…read morecrystal run for 25 years, unfortunately all of my drs have left. Why are Drs in internal medicine, dermatology and gastroenterology leaving? It's impossible to get prescriptions, but their bills come like clockwork

I booked my child's annual well visit a month out to make sure I was able to get an appointment. I…read moredrove an hour to get to the office because Garnet Health care is a thug medical company that enjoys threatening to take health care away from rural residents. After waiting 25 minutes in the saddest dingiest pediatric waiting room I have ever seen, we were informed that because my child's birthday was in four days, they would be unable to complete the visit. Not once in the previous month did they bother to communicate that to me. They did call me 30 minutes before his appointment and not bother to leave a message because apparently when your entire job is communication, a phone message is just too hard. I wasted 2.5 hours, pulled my child out of school for the day, and canceled meetings with my work because this office doesn't know how to handle basic scheduling or communication.

I have been sick for the past few days so of course I came to my favorite urgent care. Once again a…read moreshort wait, friendly staff and I saw an amazing, caring, very thorough Dr. Corinaldi. She explained my ear infection so thoroughly and even showed me pictures on the screen of where my infection was exactly and how my sinuses are impacted. I would highly recommend her if you are sick or are a complicated case like myself with a long medical history!

Called this business at 6:58pm and asked about insurance coverage. This urgent care is advertised…read moreto close at 8 EVERYWHERE. Today they closed at 7 but instead of telling me that when I called at 6:58 they conveniently left that out leaving me to drive out of my way while I'm sick mind you for absolutely no reason. This is absolutely beyond.