Superb service making certain that everything worked properly. This is a wonderful store. I…read morewill become a regular.

Absolutely the best customer service! When I was in there shopping they took time with us and were…read morebut pushy at all. Great selection of jewelry. Customer service even after I left was superb. I will be going back when I'm back in Mystic.

I am so grateful that Middletown continues to have a beautiful jewelry store with excellent…read morecustomer service!!! Needed a few watch batteries changed . Took care of me right away , such a pleasant experience. Highly recommended!

Jimmy is the real deal. He's sincere, honest, funny, and fair. I used to have an "in" at a…read morejewelry store that closed years ago. Since it closed, I haven't purchased a nice piece....until my husband and I went to Mallove's (on Black Friday even!) a few years back. It was late in the day. I had a few previous settings from my wedding rings with me and yet another split shank. I was nervous going in because of the time, and because I had no idea what to expect them to say about my "junk". Well, Jim couldn't have been any nicer. He took ALL THE TIME with us, used stones from the other rings and made me the most beautiful wedding set. Have been back many times. For fine jewelry, Mallove's has our business forever! Thank you!

I went to the beach down the street, walked on the boardwalk, then was headed to dinner across the…read morestreet when I decided to quickly stop here. Yelp has definitely made me more aware of my local businesses, so I wanted to stop in and see what this place was all about. I went in thinking I'd just window shop and laugh at how expensive everything was, but that wasn't the case at all! Yes, there was more expensive jewelry in some cases, some watches, but there was also plenty of affordable jewelry available as well. The store looked immaculate! It was bright, clean, nothing looked out of place and it even had that new store scent. I ended up buying a pair of silver earrings (for under $30) that were made by a local artist. Now I've shopped at these types of stores in the past (think Cape Cod, the Berkshires, North Hampton...) and this one definitely had the most reasonable prices. My mom actually picked up three bracelets in the Berkshires, and they had the same ones here for $12 less, each! She wasn't happy to feel she got ripped off on her last vacation up there. I was really just looking around and wasn't even going to ask for any prices in cases, because all the tags were flipped over so I figured things would be outrageous, but I'm very glad I asked for the price of the one pair of earrings I ended up buying. I've worn them several times and love them. I'll definitely drop in again when I'm in the area.

Keira has been amazing to work with buying my fiancées engagement ring. I went in with a picture…read morein my mind of a ring and with no exceptions, it's exactly what I wanted for my amazing bride. Keira brought in a selection of diamonds for me to choose from once we found the setting, not to mention she took the time to educate me on why and what to look for in a diamond. I ended up with value and quality and a ring that I can be very very proud to have given and from a local shop. Tip for the guys; don't go buy a mall ring, your girl will love knowing you cared more and went to a local shop, Keira will make sure you get the best you can.

Always helpful and friendly service. I go there to get my watch batteries replaced. They have a…read morenice selection of jewelry. My wife has purchased some pieces there. I had my wedding band repaired there. They did a great job.

Excellent service and knowledge of their investory! Baught and estate ring and I'm thrilled with…read morethe shopping experience from start to finish! I highly recommend!!

Most unique rings. Had two for about 25 years plus years. Both eye catching and beautifully…read moremade. When I get back to visit I will surely buy another.

By far the best shop anywhere in the area for gold and silver jewelry - the gem selection is…read moreoutstanding and they have some amazing designs. Excellent customer service - fun and friendly staff over there.

Service was fabulous and very helpful and knowledgeable. Have gone there many times for…read moreadjustments, batteries, and other things like the beautiful jewelry they have.

Family owned for many years. Trustworthy and friendly. I will only buy my better pieces from them.read more

Tom is great - especially for any type of watch repair. Quick and efficient.read more

I was looking for a place to have the battery in my wristwatch replaced. NL Shaw around the corner…read morerecommended Dexter & Co. Decter & Co were able to replace the battery in the watch while I waited and quite expertly. I couldn't be more pleased to have the watch working again. Highly recommended. I will be returning for sure.

BEWARE!!!!! this is a shady business who con their customers!!! based on my experience i will never…read moretrust the owners Patricia W, her husband Joseph W. 2 and son Joseph W. 3, I believe they are liars and thieves who stole my high quality diamonds and replaced them with lower quality ones, thinking I wouldn't notice.

First off I called them and spoke to the owners and they were very helpful and inviting. The prices…read moreI was quoted by 3 other major jewelery companys was out ragious. The other companies wanted to completely redo my ring which was given to me by my parents for my new engagement. So this ring has a lot of sentimental value to it. I was quoted 750 from the first jeweler to have the whole band replaced with new prongs which I was told was mandatory or I wld loss my diamond. I then went to two other jewelers which said the same and quoted me 450 then the last quoted me 350. Me notknowing anything almost went with the 350. Well not needing to rush I waited and looked for a mom and pop jeweler. I then find J and J jewlers and had my very comforting conversation. I go in and spoke to the owners which were a married couple and thier son who was the jeweler about what needed to be done with my ring without changing it too much but keeping my diamond safe. They all look at and said the band was in good condition and all of my prongs were good except ine that was bent. I also needed it sized. They quoted me $40 to have mt ring done. Safe diamond and repaired not redone. They were extremely thorough and friendly. I assumed I would need to leave my rinf for a week or two. The jeweler which was the son said it would be done in 45 min. My jaw dropped in shock. Me being newly engaged I was so excited to have my ring back the very same day. I also had seen a negative review about them switching diamonds out and something about a watch repair. I showed my concern and the son made me feel very safe with them having ny ring. He mapped out my diamond so I wld know it was mine and was not switched. So that review was not helpful in any way and in my eyes seemed very inaccurate and distasteful. He actually apoplized for my concern. My experience was amazing the best by far. I will he back to buy my wrap for my ring and all my sizing and repairs will be done there. To top it off I wasnt sure if I wld make it back in time to get my ring before 6 when they close. The son told me he wld wait for me to get it because I get out at 6 and may be a few minutes later then 6. That was great customer service. And in the end they inly charged me 25 for the sizing because they only had to twist a prong in place. I will be sending people there for repairs and they now have me a loyal customer for such great work. I am a very happy soon to be bride with a safe diamond ring sized just right.