I came back several times during my trip. The options were amazing and I could have spent hours…read morejust looking at everything in the store. The staff were helpful and answered the questions I had. The prices were GREAT! I went back a couple of times for gifts.

It wasn't crowded when I went in there and I went like around 3 PM or so everyone was there for the…read moresame reason, looking at crystals and fairy things I went straight to the earrings because that's my jam! I was undecided on what to buy. It would've been cute if they gave me some sort of discount like buy one get 1/2 off but it is what it is. These are the earrings that I got. The prices seem to be like standard Mystic prices for things. These earrings cost me $55 with tax. The personnel there were very friendly and helpful. No one hovering over you as you're trying to make a decision so overall it was great. I'm happy with my purchase. Just wish I was able to get both of the earrings that I wanted. :(

The Silver Pappillon is primarily a jewelry store in downtown Mystic. I've always been drawn to it…read morebecause they have the cutest wine bottle holders, made of metal, that are typically displayed in front of the store. They come in a variety of characters, with so much fine detail. These are a true piece of art. The inside is filled with jewelry. The left side of the store has more finer pieces, while the right is more focused on fashion jewelry and statement pieces. They also have some beautiful handcrafted ornaments of sailboats. I have previously purchased one of these as a souvenir gift for a friend. While this store has many beautiful items, there is a good amount of items that are a bit outdated. My favorite are the unique wine holders and the sailboat ornaments.

I visited Silver Papillon a couple of days ago ,I was visiting from California,I bought two…read morebeautiful necklaces ,one with butterflies,that I just felt in love with ,the other was beautiful as well.I was wearing it today and I already got compliments.Thank you Diana for your hospitality,also the value was very reasonable .

Most unique rings. Had two for about 25 years plus years. Both eye catching and beautifully…read moremade. When I get back to visit I will surely buy another.

By far the best shop anywhere in the area for gold and silver jewelry - the gem selection is…read moreoutstanding and they have some amazing designs. Excellent customer service - fun and friendly staff over there.

I had been searching for a Georgian Giardinetti Ring for some time…read more After some strange goings on with Ebay uk, I decided to google Giardinetti Ring. A beautiful example came up on the Petra Star website. I called Dimitria and had a great conversation with her about the ring. She let me know if I wasn't happy, she would gladly accept a return. I agreed to buy the ring, and she let me know if she sent it by fedex, I wouldn't have to pay the sales tax. How great! I received the ring which is amazing and beautiful. I am a very happy customer. Dimitria made it so easy and pleasant.

Extremely professional. It's been such a please to have been working with Dimitria. I have…read moretrusted her with my estate pieces and with updating the designs. I look forward to continue working with her.

I've never seen my mom happier than when she was in this store. The employees were so kind and…read morehelpful, really taking the time to help her find exactly what she was looking for and thoughtfully showcasing different products. The whole space looked beautiful and smelled amazing, Such a lovely store and experience overall.

I love coming to the Becca Rose shop and getting the dragons blood soap! All of her soap smells so…read moregood. I can never decide on which one I want. You can find jewelry, books, tarot cards

I purchased an $85 charm bracelet from this store while visiting Mystic, Connecticut. The very…read morefirst time I wore it, the end ball came off, leaving me with a bracelet I could not use. Because I live several hours away, a friend who lives nearby offered to go to the store on my behalf. She made multiple attempts to speak with the owner and was told that the owner would need to approve a replacement. After several messages and attempts to resolve the issue, the owner ultimately communicated only through text. I was eventually told that the manufacturer does not sell the end ball separately and that I would need to purchase an entirely new bracelet for $49.95, even though I had already paid $85 for the original bracelet. I also asked for the manufacturer's name so I could contact them directly, but that information was not provided. The owner explained that the end ball is designed to be removable so customers can add and remove charms and that, if the ball is lost during assembly, the rest of the bracelet is useless. That is exactly the problem. The ball came off during the very first time I wore the bracelet. I was not asking for a new bracelet or a refund; I was asking for the small replacement part needed to make the bracelet I had just purchased usable. I understand that the store has a no-refund policy and offers exchanges or store credit. However, store credit is of no use to me when I live several hours away and, after this experience, have no desire to purchase another item from the store. I also do not believe I should have to purchase an entirely new bracelet to replace a small removable part that came off during the first use of an $85 product. The owner stated that the store backs its products for manufacturer defects but that this does not apply to "lost items." However, this was not a ball that I simply lost after normal use. It came off the very first time I wore the bracelet. There is a significant difference between intentionally removing a part to add charms and having that part come off during the first use. The product itself was disappointing, but the customer service and unwillingness to find a reasonable solution were even more disappointing. I was left with an $85 bracelet that I cannot use and was essentially told that my only option was to spend another $49.95 on a new bracelet. Very disappointing experience. I would not purchase from this store again!

This place is just OK. The store offers mostly jewelry: necklaces, earrings and bracelets sold…read moreindividually or in sets. There were a couple of drink pitchers for sale as well. I do own some Murano pieces however most of the jewelry here was not my style. The prices appeared to be good, but not having purchased Murano glassware state side I can't be the judge of that. During our visit there was some beautiful Italian Opera music playing in the background, which was very nice. Sadly, the one older female employee on duty was also playing VERY, and I do mean VERY, loud, sometimes inappropriate videos on her cell phone. She was glued to the screen just scrolling one after another with no break. An absolute parody! As we left, my shopping companion mentioned how anyone could have 'stole the place blind' and that employee would have never known! I'm sure they have camera's in there but my goodness. The loud video audio was very off-putting. If you are in the market for Murano jewelry, take a look. I hope you have a more competent employee on duty.

This place is great! Very helpful customer service, great prices, and a large variety of products.read more

Friendly place in a nice location near the harbor. Beautiful scenery. Had a watch battery replaced…read moreat a very reasonable price. I would clearly go there again.

Came in after helping clean out an aunts apartment to find out if she had any actual valuables…read more Carla was great at helping me go through an obscene amount of "costume" and finding the real pieces! She was incredibly efficient! Took about an hour and I had thought it would take all day! I really appreciate her help during this difficult time!

Was travelling through Mystic CT when my watch battery died. It is not a typical watch and I have…read morehad jewelry shops refuse to work on it. This place was wonderful. It gave them issues but they persevered and got me running again. They were some of the friendliest and most professional people I have ever met. And the repair charge was very reasonable. Wish they were near my home.

This store is like the heartbeat of New London! Not only do they have charming and unusual gifts…read morefrom around the world, you can fit any price point. I've bought gifts there for $5 and $100. It's my go to gift place! But maybe best of all is the owner Keisha Moon. She is such a joyful person and greets everyone like an old friend, and it has almost a general store vibe where everybody in New London stops by when they are downtown. For atmosphere, product quality, and a place to chat with locals and guests alike Flavours of Life is a necessary go to when you are in town.

Every time I visit New London, I find the time to shop here. Great variety of beautiful items from…read morearound the world. Wonderful owner, great prices.

I am so grateful that Middletown continues to have a beautiful jewelry store with excellent…read morecustomer service!!! Needed a few watch batteries changed . Took care of me right away , such a pleasant experience. Highly recommended!

Jimmy is the real deal. He's sincere, honest, funny, and fair. I used to have an "in" at a…read morejewelry store that closed years ago. Since it closed, I haven't purchased a nice piece....until my husband and I went to Mallove's (on Black Friday even!) a few years back. It was late in the day. I had a few previous settings from my wedding rings with me and yet another split shank. I was nervous going in because of the time, and because I had no idea what to expect them to say about my "junk". Well, Jim couldn't have been any nicer. He took ALL THE TIME with us, used stones from the other rings and made me the most beautiful wedding set. Have been back many times. For fine jewelry, Mallove's has our business forever! Thank you!