Brought in my Casio G-Shock watch a week ago for a capacitor/battery change. Then another week…read morelater they called me saying they couldn't do the job because the watch, "recharges itself." My watch is 8 years old and is way past rechargeable at this point. Although I did leave them credit authorization to do the work they gave me excuse after excuse why they couldn't do the work which was a fairly simple operation. Thought it was pretty suspicious as they acted funny dealing with me since I walked in their store even after I paid them for the service. Must be something else going on there as they profiled me ever since I walked in...

I have had a very positive experience with Eddy and his staff! Very professional. I have had a…read morecouple of repairs purchased a new setting for my diamond. Recently purchased a grandmothers ring. Absolutely love it!

The absolutely friendliest and kindest staff! Beautiful jewelery in our neighborhood on the green…read morein Guilford!

We took my daughter here to get her ears pierced for her 6th birthday, and Daniela was amazing! She…read moreknew EXACTLY how to make the experience fun and comforting for my child. She wasn't scared AT ALL (and got some great stickers out of it, too :) ). They only use the safest jewelry so that the chance of infection is very low. We were there almost 5 weeks ago, and my daughter's ears are healing wonderfully. I would definitely recommend!

I wanted a battery for my good watch, and they install it while you are there, and can see…read morethem..You do not have to drop it off, and come back..very pleasant staff..

A Lovely young woman to help with a watch band then battery!! I will be back for jewelry needs,…read moreand cleaning. :)

This Jewelry store not only has beautiful items but an owner who KNOWS jewelry and a man of his…read morecraft. He helped me with my wedding jewelry and I know I made the best choice for my day.

Like one of the other reviewers, we've dealt with DePaula Jewelers for years (when we're in the…read moreEssex area) and couldn't be more satisfied. I have a couple of favorite necklaces, including one designed and crafted by Phil, that I wear regularly and that get lots of compliments. We recently asked Phil to appraise some jewelry that had been in our family for years, and appreciated his informed assessment, astute comments, and detailed documentation. His shop has original pieces and some lovely estate jewelry ... well worth a stop when you're in Essex.

I hate leaving bad reviews, but this is necessary. Poor communication. Way overpriced- other…read morejewelers and experts have gone so far as to say I avoided a scam when I showed them what he wanted to sell me and told them the prices. Nolan didn't actually want to include any of my design ideas or requests and wasted my time. He really ruined my whole experience in creating a ring and blew the secret of my intention to propose by outright talking about the ring project when I brought my partner in to look at other jewelry for another occasion. It took a lot to recover the magic and excitement once I moved on to another jeweler. Nice enough guy, but I wouldn't go back.

I have been going to Deep River Jewelry Design for over 20 years. The new owners/operators (Nolan,…read moreGinger & Saph) are an absolute pleasure to work with. They made us a white gold sapphire & diamond ring with matching earrings. Their craftsmanship is only exceeded by the customer service.

We had such a wonderful experience at Water Street Jewelers! They pierced my daughter's ears and…read morewere absolutely wonderful with her from start to finish. They were so patient, kind, and reassuring, and they made sure she felt comfortable and excited throughout the process. She left feeling proud and happy!

Loving our visit to the Madison location! It is a comfortable, low pressure shop. Tasteful, lovely…read moreshop. The woman that helped us has beautiful taste! Just needed a simple everyday necklace - and our choice - white topaz with diamonds - tiny, but very pretty to wear everyday and have not taken it off since our purchase. A must stop for us when we are in CT! Next purchase, everyday earrings. Will not go anywhere else. Thank you so much for helping us!!!

I went to the beach down the street, walked on the boardwalk, then was headed to dinner across the…read morestreet when I decided to quickly stop here. Yelp has definitely made me more aware of my local businesses, so I wanted to stop in and see what this place was all about. I went in thinking I'd just window shop and laugh at how expensive everything was, but that wasn't the case at all! Yes, there was more expensive jewelry in some cases, some watches, but there was also plenty of affordable jewelry available as well. The store looked immaculate! It was bright, clean, nothing looked out of place and it even had that new store scent. I ended up buying a pair of silver earrings (for under $30) that were made by a local artist. Now I've shopped at these types of stores in the past (think Cape Cod, the Berkshires, North Hampton...) and this one definitely had the most reasonable prices. My mom actually picked up three bracelets in the Berkshires, and they had the same ones here for $12 less, each! She wasn't happy to feel she got ripped off on her last vacation up there. I was really just looking around and wasn't even going to ask for any prices in cases, because all the tags were flipped over so I figured things would be outrageous, but I'm very glad I asked for the price of the one pair of earrings I ended up buying. I've worn them several times and love them. I'll definitely drop in again when I'm in the area.

Keira has been amazing to work with buying my fiancées engagement ring. I went in with a picture…read morein my mind of a ring and with no exceptions, it's exactly what I wanted for my amazing bride. Keira brought in a selection of diamonds for me to choose from once we found the setting, not to mention she took the time to educate me on why and what to look for in a diamond. I ended up with value and quality and a ring that I can be very very proud to have given and from a local shop. Tip for the guys; don't go buy a mall ring, your girl will love knowing you cared more and went to a local shop, Keira will make sure you get the best you can.

Out and about looking for a jewelry repair in Hamden. I decided to stop into Ladonna Jewelry…read more(across from Hamden Fire house/ Eli's on Whitney Ave). Walked in an explained that I need some links taken out of this watch I got for Christmas. I suggested 2 links and that didn't work so I said ok 1 more link. Jeweler came back and said try it now. I was so excited it fit perfectly. Jewler said ...ahh I took out 4 links total and we both laughed . While I was waiting I chopped it up with his wife Mrs. Kathy and we had a decent conversation she was real cool. I couldn't be happier !!! Mr. John and Mrs. Kathy were so refreshingly nice to chat with this morning I will definitely recommend them for business. Friendly service, great selection, quick and through watch repair. If you need a jewler check out Ladonna Jeweler 2383 Whitney Avenue, Hamden, CT 203-287-9633

I had a great experience at Ladonna. They found me a great diamond for an engagement ring and put…read morein a simple setting for the proposal. After she said "yes" we found a terrific custom ring and wedding ban. Since the wedding, they helped me with two push gifts- diamond stud earrings and a tennis bracelet. I wouldn't go anywhere else.