1. Northern Nevada Chiropractic

    1. Northern Nevada Chiropractic

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    Reno, NV

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    Northern Nevada Chiropractic

    4.8 (70 reviews)
    Open 8:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Northern Nevada Chiropractic

    Chiropractic bodywork

    Northern Nevada Chiropractic Photos

    Recommended Reviews - Northern Nevada Chiropractic

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    Reviews With Photos

    4/20 - the day my son was born
    Jessica R.

    It's taken me 4 months to decide to write this review. Let me preface this by saying that the care I received up until my last appointment was good, hence the 2 stars. I started getting adjusted when i was 28 weeks pregnant - I had horrible sciatic pain and i asked my OB if chiropractic care would be ok. She said yes so I scheduled an appt with Kimberly Nelson, who specializes in prenatal adjustment. I went to her office to be adjusted once a week. I was 38 weeks pregnant and went for my usual adjustment. I was laying face down on the table (something i had done many times before) and let her know that I was feeling dizzy and needed to sit up. I swung my legs to the side of the table to sit up and she continued the adjustment. 30 seconds later I lost consciousness and fell forward, landing face first on the floor. I immediately came to and sat up. I had no idea what had happened and I was initially embarrassed. I had hit my head pretty hard and had a massive rug burn on my forehead. Dr. Nelson asked me if I was ok and said she was gonna get me an apple and a bandaid. She asked if I had eaten and I said no but that I hadn't been hungry and was gonna eat when I got home. It was 9:30 am and I had not had a huge morning appetite. I had a few bites of the apple (still sitting on the floor) and she applied a bandaid to my forehead. I had not seen the damage to my face, I just knew it hurt. She then finished the adjustment on the floor, asked me if i was ok, told me she'd see me next week and exited the room - 10 minutes after I passed out. I was still sitting on the floor. I got up by myself, went to the front desk, paid and left the office. I think the receptionist asked me what happened and I told her I passed out and fell. I left the office, got in my car and started driving home. I immediately called my boyfriend and told him what happened and then called my OBs office. They told me to immediately go to L&D but that I should not drive myself. My boyfriend left work and took me to the hospital where I spent the next 5 hours as they made sure my baby and I were ok. They applied ice to my face and my leg. I had a huge bruise on my knee and I wasnt sure how I got it or what I had hit it on. I was discharged from L&D and told to go home and rest and to call if anything changed with my dizziness or if I wasnt feeling better. I went into labor and had to have a c-section 24 hours later. I am still in disbelief that, after losing consciousness in her office at 38 weeks pregnant, my chiropractor let me drive home, didn't call 911 and didnt call my emergency contact. She had no idea why I passed out, the extent of my injuries from falling or if I had hit my abdomen. My face had massive rug burn and my nose was swollen. I realize it was not her fault that I passed out but her response (or lack of response) to the situation was absurd. I am so lucky because this situation could have turned out so much worse. Thank God my baby boy was born perfectly healthy. This pic was taken on 4/20, injury happened on 4/18. **update to response** I don't feel like I had a negative experience - I HAD a negative experience. That's not a matter of opinion. Calling to see how I was the next day does not change the fact that I wasnt given proper care when the incident occurred. I had positive experiences from this place until this incident. Telling me you are sorry that I feel like I had a negative experience is not a true apology at all.

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    5 months ago

    I love this place. When I walked in I was using a cane. When I left I had no need for it. Thanks Caleb!

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    Sarah P.

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    2 years ago

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    Sarah P.

    Thank you, Kelly! We appreciate you being a patient!

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    4 years ago

    Dr. Riley is amazing! He helped me with some chronic issues and I've never felt better. I highly recommend him if you live in Reno!

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    Page 1 of 2

    Ask the Community - Northern Nevada Chiropractic

    Do you guys accept Aetna insurance?

    I've heard they accept a variety of insurances. I have Aetna and my plan allows for up to 20 chiropractic visits a year with a $50 copay each visit.

    Don’t See Your Question? Ask Away!

    Review Highlights - Northern Nevada Chiropractic

    Riley great quality patient care, staff is friendly and always helpful they'll get you seen quick.

    Mentioned in 18 reviews

    Read more highlights

    Reno Diagnostic Centers - Everything this company isn't

    Reno Diagnostic Centers

    3.0(107 reviews)
    1.7 mi

    My doctor sent two orders over for a DEXA scan and ultrasound. I called and scheduled the…read moreultrasound since it was a private pay procedure. However, they would not let me schedule the DEXA scan because it was under insurance. They would call me. Well, fast forward two-plus weeks and I finally called them. I spoke with scheduling (I believe it was a call center out of the US given the accent and demeanor) and was told that it had already been scheduled. I had to explain that the scheduled test was for the ultrasound and NOT the DEXA scan! She seemed a bit confused but then admitted that it had been overlooked and proceeded to schedule my appointment for five weeks out. So far, not so good. I hope my actual appointments are better. I wish these places would use local people for scheduling which would give it a personal feel rather than mechanical. I worked in a busy medical office for 30 years and retired six months ago. We never switched to an automated phone system and our patients were very appreciative.

    I have been a patient at Reno Diagnostic Centers for many years and previously received reliable…read morecare. While some staff members continue to provide excellent service, my recent experiences highlight several areas that need improvement. Scheduling and communication issues have become a significant problem. My doctor ordered both a diagnostic mammogram and ultrasound. During my initial attempt to book the appointments, the first representative was inflexible and insisted I use a different location instead of the Sierra Rose site I requested. On the day of my appointment, I waited more than 30+ minutes past my scheduled time only to learn that the appointment order had been changed without notice. The sonographer performed the ultrasound first, found everything clear and benign, and after review by the onsite doctor recommended canceling the mammogram. The sonographer was very professional and thorough; however, the issues were clearly outside of her control. This was a front office and scheduling problem. The overall coordination was poor and confusing. Compounding the frustration, I received a follow-up call the next day informing me that I still needed to schedule the mammogram. This was especially stressful and confusing, as it directly contradicted the previous day's assessment and my doctor's original orders. For the next couple of days, RDC continued calling me persistently about scheduling a follow-up mammogram. The representatives had difficulty communicating clearly, and the calls ended without resolution. I'm also unsure whether it is standard practice to override a doctor's order for a diagnostic mammogram when one was performed within the prior 30 days. Additionally, as a self-pay patient, I was charged a 3% interest fee on my credit card balance. This practice feels inconsistent with industry standards and adds unnecessary burden to patients. It appears the center has undergone an acquisition, and many team members seem to be in training. These changes appear to have impacted service consistency and communication quality. I requested to speak with a manager and sent a follow-up email, but I have not received any response. I hope management will address the scheduling processes, staff training, coordination with referring physicians, and billing policies so that Reno Diagnostic Centers can restore the high level of care it was once known for. This review is intended to help bring these issues to their attention.

    Photos
    Reno Diagnostic Centers - Don't look back! Or lower back

    Don't look back! Or lower back

    Reno Diagnostic Centers
    Reno Diagnostic Centers

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    Reno Diagnostic Centers - Waiting area decor

    Reno Diagnostic Centers

    3.6(130 reviews)
    4.6 mi

    Clean, professional medical center in Reno servicing imaging medical services. Friendly staff…read more Process quickly.

    I have been a patient at Reno Diagnostic Centers for many years and previously received reliable…read morecare. While some staff members continue to provide excellent service, my recent experiences highlight several areas that need improvement. Scheduling and communication issues have become a significant problem. My doctor ordered both a diagnostic mammogram and ultrasound. During my initial attempt to book the appointments, the first representative was inflexible and insisted I use a different location instead of the Sierra Rose site I requested. On the day of my appointment, I waited more than 30+ minutes past my scheduled time only to learn that the appointment order had been changed without notice. The sonographer performed the ultrasound first, found everything clear and benign, and, after review by the onsite doctor, recommended canceling the mammogram. The sonographer was very professional and thorough; however, the issues were clearly outside of her control. This was a front office and scheduling problem. The overall coordination was poor and confusing. Compounding the frustration, I received a follow-up call the next day informing me that I still needed to schedule the mammogram. This was especially stressful and confusing, as it directly contradicted the previous day's assessment and my doctor's original orders. For the next couple of days, RDC continued calling me persistently about scheduling a follow-up mammogram. The representatives had difficulty communicating clearly, and the calls ended without resolution. I'm also unsure whether it is standard practice to override a doctor's order for a diagnostic mammogram when one was performed within the prior 30 days. Additionally, as a self-pay patient, I was charged a 3% interest fee on my credit card balance. This practice feels inconsistent with industry standards and adds unnecessary burden to patients. It appears the center has undergone an acquisition, and many team members seem to be in training. These changes appear to have impacted service consistency and communication quality. I requested to speak with a manager and sent a follow-up email, but I have not received any response. I hope management will address the scheduling processes, staff training, coordination with referring physicians, and billing policies so that Reno Diagnostic Center can restore the high level of care it was once known for. This review is intended to help bring these issues to their attention.

    Photos
    Reno Diagnostic Centers - Women-only waiting room

    Women-only waiting room

    Reno Diagnostic Centers - Waiting area decor

    Waiting area decor

    Reno Diagnostic Centers - Signage inside

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    Signage inside

    ARC Workplace Services

    ARC Workplace Services

    2.8(5 reviews)
    3.7 mi

    The establishment looked clean that was my first observation. The lobby was full of patients. I…read morewalked in and the receptionist was professional. The receptionists looked a little uptight not sure if they are supposed to appear that way. The receptionist area didn't have the friendliest atmosphere. The background music was pure country, so I didn't get a chance to relax to a rhythm that I enjoy. The clinic staff was cool. I got stuck in a room for over 30 minutes waiting for the Doctor. The Doctor was a nice gentleman. I arrived around 12:18p.m left the office at 2:25p.m.

    I came in on a Tuesday at 12:20pm for a urine drug screen for pre-employment. I did not see any…read moreoption to make appointments on their website so I did a walk-in. The building was not difficult to find because right when I turned into the center, it is the corner building with a large sign. When walking inside, it appears clean with a front desk. I had to sign in and was given paperwork to complete. The check in process was very simple and quick. The waiting area was nice with a lot of seating and a TV. I was called in to the back at 12:50pm. At the back I was asked to put my bag and coat on a hanger and had to verify my information. Then I was given a cup and directed to the bathroom for the sample. Without flushing, I brought out the sample, then had to date and initial it, sign and I was done. The whole process took no more than 8 minutes. Overall, the wait was a little longer than expected considering there was only one other customer in front of me. Staff were very efficient and nice though.

    Photos
    ARC Workplace Services
    ARC Workplace Services - Waiting area

    Waiting area

    ARC Workplace Services - Outside

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    Outside

    Quest Diagnostics - Inside the waiting area

    Quest Diagnostics

    2.8(55 reviews)
    1.8 mi

    Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

    Quality/Quantity - My annual physical blood work. New health benefits, new providers…read more Easy online appointments. Self service kiosk check in. Decent size lobby. In and out in 2 minutes! Time to reward myself, going to Wheatberry Baking Company; see other reviews. Atmosphere - Small location. Plenty of parking. Open 5 days a week, Mondays to Fridays from 6:30am to 3pm. Again, I think I was the first customer at 9am?!?! Service - Mostly self service. Again, online appointment, self service kiosk. Online results. Slight issue with the kiosk for me and the lady behind me. Nothing a restart could not solve. On time appointment. I was the first customer I guess. :) Daisy was very professional and knowledgeable. She even shared, due to their increase in business, they will probably get a second self service kiosk. Again, I was out of there in approximately 2 minutes. Walk-ins are welcomed, but I highly recommend making appointments. They had 10 appointments from 9am to 10am. If you do walk in , I suggest coming in the afternoon as it is a lesser demand due to fasting. Price - Insurance, will see if I get a bill in the mail, lol. Owner Comment - Congrats on all your success since 1967 and your international presence. Great culture with your 5 C's - Customer First, Care, Collaboration, Continuous Improvement, and Curiosity,

    Photos
    Quest Diagnostics - 5/29/25 FYI. Interior. Lobby.

    5/29/25 FYI. Interior. Lobby.

    Quest Diagnostics - Waiting room - glad I did it around this time.

    Waiting room - glad I did it around this time.

    Quest Diagnostics - 3/21/25 FYI. Lobby

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    3/21/25 FYI. Lobby

    Northern Nevada Chiropractic - chiropractors - Updated July 2026

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