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    Northlake Urgent Care

    2.1 (9 reviews)
    Open 9:00 am - 7:00 pm
    Updated over 3 months ago

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    Atlanta Urgent Care At Druid Hills - Patient room

    Atlanta Urgent Care At Druid Hills

    3.8(90 reviews)
    3.4 mi

    I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

    My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.

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    Atlanta Urgent Care At Druid Hills - Dr. Christina Tran

    Dr. Christina Tran

    Atlanta Urgent Care At Druid Hills - Dr. Anthony Ferrara

    Dr. Anthony Ferrara

    Atlanta Urgent Care At Druid Hills - Dr. Monica Carter

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    Dr. Monica Carter

    Northlake Urgent Care - urgent_care - Updated September 2026

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