We were traveling through Alaska on vacation and my wife's hearing aid had a problem…read more They worked us in and Cindy Weber worked to address the problem. She contacted the manufacturer who were trying to close for the 4th of July week end. They eventually hung up on her. We were hot charged for Cindy's efforts to repair her hearing aid. I recommend these folks to anyone.

From the owner: Audiologist Cindy Weber is a licensed audiologist who has been providing exceptional hearing…read moreservices in Alaska for the past 17 years. Alutiiq Hearing Services proudly offers a full range of diagnostic and preventative hearing healthcare professional services, including hearing aid screening, hearing tests, hearing aid sales, tinnitus treatment, and hearing system cleaning and servicing. We are dedicated to keeping up-to-date with the latest technological advancements in the hearing care industry and are committed to offering the most current options to our patients.

GOLDIE HALL is amazing. So kind and caring. She is Very…read moreprofessional and knowledgeable. It was a very pleasant visit and I am very satisfied with the service, from making the appointment to leaving the office, Gold Stars They really are a wonderful place to address your hearing concerns.

My son has bilateral cochlear implants and we have been seeing Dr. Jessica Voight since he was 2…read moreyears old. My son is now 11 and we traveled all the way back from up state Michigan to see her because his device is not working properly. Needless to say, she is the best audiologist from here to the east coast! We love you doctor Jess Please never retire!

I do believe that Tom is very good at what he does. And that he can make a difference in your…read morehearing needs. I see some changes have been made with office staff, that is where I had my biggest conflict. I have spoken with Dr Mcarthy and hope that we can continue to have a good relationship.

I didn't like the hearing aid i bot but they said i could upgrade any time. Thank you, AA.read more

I will be the first to admit, I am NOT the greatest patient…read more I've never had good experiences with audiologist and I had absolutely NO idea about my hearing loss, and what I could hear and what I was missing. I've been in hearing aids since I was 2 years old. No audiologist had ever taken the time to get to know me, understand me, or explain to me about my hearing loss. I just knew it was bad. I walked into this clinic apprehensive, and was immediately welcomed by all the staff including Bentley, the office pup. Dr Emily took the time to explain everything under the sun about hearing loss and I learned so much in just my initial visit. Right away I was on the path to my new aids. Mind you, I wore analog aids for the first 31 years of my life. This was a switch to digital and boy was it a love/hate relationship for a brief minute. I love them now and it only took 2-3 months to really get used to them. Again it was the patience and time that Dr Emily put into my case that helped me get past the cruddy beginnings. Definitely a 5 star clinic!!!

horrible experience! stay away! i was sold a lenire therapy unit for tinnitus that is defective…read moreand has permanently damaged my hearing. this clinic cannot handle severe or complexed cases. they are overpriced and unprofessional. i paid 4700 for the lenire unit which includes brief monthly telehealth visits . i would also get unidentified random text messages from the office. initially none of my phone messages were returned and that was my warning to stay away!

Tim was very patient, knowledgeable and extremely kind. I thoroughly enjoyed each visit that we…read morehad with him. The wait time at his office has been 5 mins or less. He makes good use of his and our time which I greatly appreciate. We don't feel rushed or pressured in any way. He takes his time and explains everything we need to know and invites any questions. Even though we live in the Valley, I would not hesitate to make the trip into Anchorage to see him. I've referred him to my Valley friends and will continue to do so! He is a strong asset to Miracle Ear - thank you so much Tim!

Very impressed with the service. I know of customers with hearing aids 25 years old and they are…read morestill being serviced.

I was referred to this practice by my oral surgeon in Anchorage, AK. Nice staff at ACENT. I had a…read morenice consultation with Dr Schaffer and he answered all my questions and dealt with my concerns. We discussed a near future outpatient surgery. I enjoyed meeting Dr Schaffer. Lisa Palermo did an excellent job working within my travel schedule to book my surgery and post-op visits.

I made an appointment with an audiologist for a hearing test, as I am in my 60's and my wife said I…read moreneeded it. It took me several weeks to get the appointment. The audiologist was friendly and appeared competent. I had no issues with my tests or the hearing aids I bought. After they had my money, however, it has become impossible to get any follow up care or service. After a time, the battery on one of the hearing aids failed. I called for an appointment. They told me they were too busy to see me and to just drop off the hearing aid for her to look at. The hearing aids were still under warranty. I dropped off the hearing aid and they went silent. After a month, I called back, and they sounded like they never heard of me. After a considerable wait, they reluctantly admitted they had my aid ready. I tried to set an appointment to pick it up and make sure it was OK, but they told me it would be 4 months or longer to get an appointment. They said to just drop in and pick it up. I dropped in and picked the aid up. When I got it home, I found they had given me a replacement aid. The aid would not pair with my other one and would not connect to my phone app (a feature that was instrumental in my selection of that model aid). I called them back and told them about the problem. They told me to drop off the aid again. I refused and said I wanted to verify the aid worked correctly when they were done with it. They gave me an appointment 4 months in the future. I was not pleased. Nonetheless, I showed up for the appointment. They spent 90 minutes trying to pair the aid with my app and finally succeeded. By this time I was late for another appointment and didn't have time to get the aid calibrated. I limped along with the unbalanced aids for a few months until I could no longer stand it. I called them again and asked for an appointment to fix the sound of the right hearing aid. I was told to drop them off. I refused and said I must be present to verify that they had indeed calibrated them to match. They told me they had no appointments available for 4+ months. That's when I decided to file a complaint with the Better Business Bureau, the Alaska state medical board, and Yelp.

I have had a number of audiologists in Alaska. First in Fairbanks and now in Anchorage. The staff…read moreat the Sound Choice (and Northern Hearing) are the best. I have a somewhat complicated situation with hearing loss that began when I was in my 20s. Jessica Voight of Sound Choice was the first audiologist I encountered that was not simply trying to sell me "devices." She helped me understand what my situation was and where it will eventually lead. I could go on, but my only advice is don't settle for less, and do get tested (at Sound Choice) if you or your loved ones have noticed you missing a few words here and there. Or leaning in to conversations. Or not being able to hear the discussion across the table.

Sound Choice is the best!! I have used them for a couple years but was really impressed on a…read morerecent visit. My hearing aids were not pairing correctly with my iPhone after I purchased a new phone. This compatibility issue had perplexed many users and a message board thought the problem was not solveable. However, Dr. Jessica Voigt connected directly with a Resound technician, patiently spent time going through diagnostics, and was able to solve the unsolvable problem. I didn't have to buy new hearing aids to go with my new phone. Thanks Sound Choice!!

Donna Demarco and her mom took very good care of me. The hearing test is very comprehensive and…read moremost thorough and it turns out I do need hearing aids. The hearing aids will blend in with my hair, thank God. Folks don't put it off any longer. This is the place you should go!

Just terrible in every way. From customer service to billing to products. Threatened to send me to…read morecollections because they couldn't handle working with insurance (as they originally said they would). The whole experience was a nightmare and myself or my family will never go there again.