They are gas motorcycles going up the street almost everyday and most nights. Their are elderly…read moremen and women walking around and this could cause a serious problem.

I am one of the original owners and my opinion of Terra Bella has fluctuated over the years,…read moredepending on how crazy the crazy lady behaves (we have a few), how extreme the Board rules on issues (and I too was on the Board), how rude some people are, or how little space there is because people are hoarding unnecessary junk in their garages. But the bottom line is that as of my writing this review, all things are great in Terra Bella. We have an excellent Board of volunteers who are dedicated to keeping our association dues minimized and there has not been a massive increase since one of the more radical members left the Board, while maintaining the properties in the best shape possible. We have the most mature landscaping and our own pool within the master association of Northpark, which means that we have full access to all of Northpark amenities and our own if we want to stay close to the house. We have our own access to a locked bike path and secured mailboxes. Though more and more owners are renting out their spaces, there's a good mix of renters (and some great people too) and owners. Just one word of advice to our owners planning on renting out their units -- tell renters where the sprinkler shut off valve is at to save your property and the fines you will be assessed for damages (it's at the corner where tandem and double garages meet...under the red bell).

Our troubling experience can be summed up by the HOA's own written admission: punitive actions are…read moredriven by complaints--regardless of their accuracy--rather than by objective, measurable violations. This system rewards loud, unfounded accusations over truth and fairness. For context, my family and I are the kind of neighbors who give freely of our time--helping others move, giving rides, and responding in emergencies. We strive to be respectful, friendly, and conscientious in every interaction. We love this community--well, we used to. Recently, the HOA has treated us not as valued members of the community, but as offenders. Costly, punitive action was taken against us based on an embellished complaint, and our attempts to share our side have been dismissed. The "neighbors" behind the complaint never reached out to address the adults in our home, but they did harass my teenage daughter. And, rather than facilitating a collaborative solution, the HOA has targeted us and stonewalled our effort to communicate. Homeowners pay dues expecting consistency, respect, and excellent service. Instead, we have experienced the opposite: a community where members are valued inconsistently and fairness is optional.

The Woodbridge Village Association (WVA) is a private homeowners association and master-planned…read morecommunity located in the City of Irvine, California. There are over 9,600 homes within Woodbridge, for an overall population of approximately 30,000 residents. The Association has been in existence since 1976 as a mutual benefit, non-profit corporation. The community was developed by the Irvine Company but is a separate entity and is not controlled by the developer.

I can't say enough great things about Jake Joe and his team at Echo Homes. From start to finish,…read morethe entire experience exceeded my expectations. Our project included a full transformation of our backyard, courtyard, and side yard, and the results are absolutely stunning. Jake installed two custom fire pits, beautifully laid porcelain tile, and a customized louvered patio cover. He also helped with the placement of patio pots and selecting plant material, carefully considering sunlight, plant hardiness, and overall aesthetics. Everything feels perfectly balanced and thoughtfully designed. Even though I had a professional landscape design to start with, Jake suggested several updates that elevated the entire space, giving it a more modern and upscale look. He truly has an exceptional eye for detail and is resourceful at troubleshooting. His crew, Moi and Paco, were equally impressive. They were onsite every day from 7am to sunset, Monday through Saturday, and their work ethic was unmatched. Moi, in particular, stood out. He is incredibly diligent, knowledgeable, and professional. It was clear that they approached every step with care, always "measuring twice and cutting once." They took the time to think through details and identify potential issues before making any cuts, which gave me a lot of confidence in their craftsmanship. Jake's commitment to quality really sets him apart. If something wasn't perfect in his eyes, he had his team redo it even if it was solely for aesthetics like the placement of a pot. His adjustments and recommendations made the final result even better. This wasn't only about getting the job done quickly, it was definitely about getting it done right. The end result is top-notch, and I couldn't be happier. Highly recommend Jake Joe and Echo Homes to anyone looking for high-quality, thoughtful, and beautifully executed landscaping work. (I wish I could've said this about my house remodeling contractors - no comment!)

I recently worked with Jake Jo and the team at Echo Family Landscaping for a major backyard…read morerenovation, and I couldn't be more satisfied with the results. They handled our entire project from start to finish, which included installing new pavers, turf, and an irrigation system. The quality of their work is fantastic, and the finished yard looks absolutely beautiful--exactly like the design photos we had hoped for. As with any large landscaping project, there were a couple of minor issues that popped up along the way, but Jake was incredibly responsive and made sure everything was taken care of very quickly without any hassle. Overall, I am extremely happy with how the yard turned out. If you're looking for a reliable team in the Irvine area that does high-quality work and stands behind it, I highly recommend Jake and Echo Family Landscaping.

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

My check was lost in the mail, and Ron helped me efficiently work through the situation with…read moregenerosity and respect. He was able to remove the late penalty, and teach me how to setup Autopay so this type of problem doesn't happen in the future. Great customer service!

The management at Royal Palms HOA is outstanding, and Larry is the person behind the scenes making…read moreit all happen. I had the pleasure of working with Larry during an escrow transaction, and he was incredibly responsive, knowledgeable, and proactive every step of the way. He helped us quickly identify and coordinate the resolution of a maintenance issue, kept everyone informed, and was always willing to answer questions and provide guidance. As a Realtor, I truly appreciate professionals who understand the importance of communication and teamwork. It's reassuring to know my buyer will have someone so knowledgeable and dependable managing the community.

First, he provided speedy service. Based on the diagnosis, he provided us with optional…read morerecommendations. He then installed a new water heater in a short time and hall away the old one. All in a very nice manner. So far the new water heater is working well. I Hope we can enjoy the new water heater for a long time. I will surely recommend your company to our neighborhood.

I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

Jamaica is very helpful and patient. She helped me to setup autopay smoothly…read more Thanks, Jamaica

Leira was very pleasent and helpful in guiding me through my account over the phone. Thank you,…read moreLeira!

Huge thanks to Robert and his team at Trek Movers! They helped us move from LA to Orange County and…read moremade the whole process so much easier than we expected. The crew was efficient, careful, and super professional, but also friendly and fun to be around. They worked fast, handled everything with care, and got us settled into our new place without any issues. Nothing was damaged, and everything arrived exactly as it left. We couldn't have asked for a better moving experience and would definitely recommend them to anyone looking for reliable movers

Best movers ever! We've used them three times now and they handle everything with care, are…read moreefficient, and they unpack and build furniture for you. Love trek movers!

I just wanted to take a moment and send a shout out to Alyssa Martinez from PMP Management! She is…read moredoing a wonderful speedy job at bringing our Homeowners Association Community up to speed, best start to a Home Owners Manager I've seen in over 10 years! Awesome

This HOA management company demonstrated an unacceptable level of unprofessionalism during a recent…read moremaintenance issue involving my tenant's balcony railing. My tenant received less than 12 hours' notice, delivered as nothing more than a handwritten note left the night before -- no official communication, no timeline, and no clarification about whether anyone intended to enter her unit. As a landlord, I am legally required to provide proper written notice before anyone enters or disrupts a tenant's home. Instead of acknowledging this basic legal reality, the HOA responded to my request for clarification with a passive-aggressive message implying that I should be "more compliant" and "grateful." To be clear: I did not object to the maintenance. I objected to the complete lack of proper notice. I objected to being expected to guess whether interior access was required. I objected to being lectured for asking for the information I am legally obligated to provide. A competent management company should understand notice requirements, communicate clearly, and provide accurate information so owners can comply with the law. Instead, this company chose to deflect responsibility and blame the homeowner for their own failure to follow basic procedure. If you expect professionalism, transparency, or even the bare minimum of organized communication, this is not the management company you want overseeing your community. I have had nothing but problems with this group since they signed on. I just got done fighting late charges because their accounting system couldn't seem to process my payment on time and now I have unprofessional maintenance emails being sent to me. Avoid.

We have been fans of BENPRO for several years now, and their latest work is an excellent reason…read morewhy. Previously, they removed our incandescent landscape lights and replaced them with all new fixtures and LED lighting. The difference was spectacular. Recently, Felipe reimagined our entire front yard landscape, and transformed it into a true work of art. All new ground cover, drought tolerant/resistant plants, block wall extension, some additional lighting, and new (realistic) synthetic grass. No more sprinklers as all plants are now watered via "drip irrigation. Truly a work of art by Felipe, whose creativity and imagination has no limits. It's always a pleasure speaking with Angie in their office, as she is a great listener and quick to provide her support. The BENPRO team worked diligently to transform our landscape into a picture-perfect thing of beauty! A number of my neighbors have also utilized this company for their landscaping and/or lighting needs and are very pleased with their outcome as well. If you're looking for a Landscaper/Designer, you should call Felipe first as he and BENPRO will not disappoint.

Great service!!! Easy to schedule, easy to communicate, and also the tech is very nice and…read moreprofessional! Highly recommended.