USA Water Heaters

(1.9k reviews)

Olson Superior Plumbing removed our 75 gallon hot H2O heater and replaced it with a Navian…read moretank-less system. The professionalism, knowledge and courteousness (something sorely lacking these days) from Zachariah and Brandon each deserve 5 stars. I recommend Olson for all of your plumbing needs!

10/10 would recommend. If you can, do yourself a favor and ask for Joshua Z. He was knowledgeable,…read morefriendly, and transparent with how to solve the issue.

Rocky Rooter

(224 reviews)

I don't know if this even qualifies as a satisfied 'customer' but I had some rudimentary plumbing…read moreissues. On a Saturday morning, instead of coming out and charging me, Jeff spent about 15 mins on the phone with me and talked me through potential solutions that ended up being about $4 and 30 mins of work myself. He even followed up one of the issues via text after I showed him some pictures. I love that kind of integrity; I've now found my new plumber for any future needs!

This is my go-to plumber, he's great! He diagnosed a clogged sewer output line problem we had that…read morewas re-occurring a few years ago. he ended up running a camera and saw the pipe was shattered and roots had infiltrated. The house was 8 years old at that time, and he advised me the pipe under the driveway was likely broken in construction and suggested I contact the builder. I did, and thanks to rocky rooter it was dug up and fixed for free by the builder. Saved me $10k at least! I Have been loyal to him since, and he's done great for us, at a reasonable price, on several other minor jobs too since then. Can't beat Rocky Rooter for your plumbing or pipe routing needs!

Rasco Plumbing & Rooter

(346 reviews)

I had an excellent experience with Jose at Rasco Plumbing & Rooter. He was professional, honest,…read moreand very knowledgeable from start to finish. If you're looking for a dependable plumbing company, I highly recommend Jose and Rasco Plumbing & Rooter. I will definitely be using them again for any future plumbing needs!

Rasco plumbing came through again. Same day appointment, in and out in 15 minutes. Fair price…read more Highly recommend

JustinTime Plumbing Heating and Air

4.6

(1.1k reviews)

on time. did great work. no issues at all. I will be placing their phone number in my contact list.read more

We had a plumber out for our regular tankless water heater flush. That was fine…read more I had the plumber check out an issue with my upstairs toilet and his first recommendation? A $1300 new toilet installation. His cheapest? We buy a new toilet and he installs it for $400. I did a little poking around and fixed the issue for a $11 flush tank ring. I posted a comment on JIT's webpage and no one bothered to reach out. I wonder how many people that plumber has scammed out of significant money. Add another - as he was leaving, he remarked that we didn't have a pressure regulator on our incoming water line - I told him we did have one but we had it removed - and then he started low-key arguing with me saying he didn't see any evidence one ever existed. I remember when Justin had a small business and he was awesome. Be wary now, their plumber appear to have a reason to upsell as much as they can. Not the kind of plumber I want to deal with.

Olson's Plumbing and Rooter

(676 reviews)

Paul and Zack did a great job installing a MoenFlo Leak Detection Device and a GrindMaster Garage…read moreDisposal. Response time was fast, the work clean and very professional. I highly recommend Olson's Plumbing. PS - having a leak detection device gives real peace of mind when away from the house. Easy user interface and you may get a discount from your home insurance company.

Paul was great, he came within an hour of us calling and found that we didn't need much work done…read more It was the best news since calling for plumbing issues usually is such a big hassle but it was such a good experience with Olson's Plumbing. Thanks Paul!!

VIP Sewer & Drain Services

(499 reviews)

Bryce fixed our main sewer drain very quickly and did a great job. He was very professional and…read morecourteous. Thanks.

I had a clog in my bathroom sink…read more had VIP sewer come out to do a snake but the associates came in so hot right out the gate on blatant upsells and "issues" that could not be resolved with just a snake. even so far to point out that there's teflon tape on the pipes that can't be replaced / they don't the specialty tape... TEFLON tape?! hahaha i ain't stupid. once they snaked and was not able to get through, they said that the next step was to find the clog in the wall open the wall cut out the pipe and replace (a 1.5k+ job) i asked if there were any other options like hydro-jetting or such and they said hydro jetting would spew out everywhere not able to be done second floor i did my due diligence and called a few contractors that knew plumbers that werent on yelp a guy came in the next day, hydro-jetted the clog out in 30 minutes without needed to do any of the above, and only charged me $60 lol beware of the upsell! + though, since they did not get the clog out they did not charge me, just off putting on the blatant upsell. the owner seemed nice though.

C & C Plumbing

(1.1k reviews)

I've used C&C Plumbing twice now over a 3 year period. Excellent service both times. First time, I…read morehad a slab leak in a footing. They were professional and experienced, fixing it very quickly. This week I needed their help relocating a 25' main line due to a remodeling project. Again Cameron and his team were excellent and professional with a very quick response time. I will be calling them for all my plumbing needs.

Very grateful that we found Cameron and C & C Plumbing through Yelp! When we suspected something…read morewas wrong, he was one of the first people to respond. He came out promptly, quickly identified the issues, and helped us understand exactly what was going on. What started as two slab leaks turned into a full-house repipe and a tankless water heater installation, and Cameron was incredible every step of the way. He gave us a fair and reasonable estimate, explained all of our options without any pressure, and helped guide us through the entire process. He was honest, responsive, patient, and always made himself available whenever we had questions or concerns. It's hard to find a plumber you truly trust, but Cameron has definitely earned ours. We'll absolutely be using C & C Plumbing for any future plumbing needs and highly recommend Cameron to anyone looking for a knowledgeable, dependable, and trustworthy plumber.

Done-Rite Plumbing And Rooter

(791 reviews)

The team at Done-Rite arrived on time and resolved all of the issues we were having (shower valve…read moreand slow drain). Their pricing was very transparent, and Jon and Victor also did an amazing job explaining everything they were doing! When they were doing drain snaking, they also provided useful advice on preventative maintenance! Overall, our experience with Done-Rite Plumbing was very satisfactory compared to various other plumbers that we have hired in the past. I highly recommend Done-Rite Plumbing.

I called to schedule hydrojetting service, and while I wasn't in a rush, they were able to send…read moretechnicians out the very next day. After calling several other companies in the area, I found their pricing to be competitive. At the time of writing, they charged $850 to hydrojet both the main line and kitchen line. I also appreciated how fair they were with pricing. They realized that upon arrival the kitchen line clean out was inside the house, and noted that this would normally cost more due to the additional setup and cleaning involved. Despite this, they honored the original quote and did not increase the price. Our technicians, Logan and Bradley, were professional, respectful of our home, and careful not to damage anything or leave a mess while efficiently completing the job. What also stood out was the honesty. There were no high-pressure sales tactics or attempts to upsell additional work. Instead, Logan gave us a straightforward assessment of what to watch for in the future and walked us through potential options and their ballpark costs. This was a stark contrast to another plumbing company I had used previously, which told me I needed to replace the entire main line. Logan showed me the camera footage and confirmed the main line was actually in good condition and that he did not anticipate any significant work needed. Their honesty, professionalism, fair pricing, and respect for our home were much appreciated. I would highly recommend them to anyone looking for reliable plumbing services.

Simpex Repipe & Plumbing

(394 reviews)

I recommend Simpex for plumbing services. I wasn't looking into repiping, but needed a repair in…read morethe backyard. After researching plumbers, I called Simpex. True to their great reviews, Gonzalo came by within just 2-3 hours. He was knowledgeable, friendly and professional. Considering Gonzalo's house call and Phu Phan setting up the appointment, it all went so well that I highly recommend Simpex.

My tenant was experiencing issues with the main line water pipe within the garage making loud…read morevibration noises whenever certain water faucets inside were turned on. I reached out to several plumbers and this company provided the most prompt response. They came out quickly and were able to pinpoint and resolve the issue. Estimate seemed reasonable, and no further issues.

VIP Sewer & Drain Services

(499 reviews)

Bryce fixed our main sewer drain very quickly and did a great job. He was very professional and…read morecourteous. Thanks.

Titan Backflow Testing and Repair

(33 reviews)

This is our 3rd year of using Titan Backflow Testing. I just simply text Van when we get our…read morebackflow testing form from the water district and he just comes out and do the test whether you are home or not. It is so convenient. He returns your email or calls within a day. He charges $70 to do the test and if there is any repairs needed, he can do it. We would definitely recommend him.

Our backflow annual testing failed and was told that we need to replace our WATT 1.5" backflow…read moreunit. Decided to get another opinion and saw the great 5 star reviews for Titan Backflow Testing & Repair. Van responded right away and after he was done with a few jobs in HB, we met and talk for a bit and just from that I felt a good vibe. I had to step out and Van text me pictures of parts he took apart and did a thorough cleaning. The annual backflow testing passed. I'm glad I contacted Titan Backflow and super happy Van took care of business with the same price he quoted which was very very reasonable. He saved us from a costly replacement. He earned my trust and I will recommend to friends and families. Definitely going to him for our annual testing from now on. Much Thanks!

Backflow Test Pros

See more unrecommended reviews

(10 reviews)

Great service and competitive pricing…read more Thank you very much. I will call you again next year

Awesome services with quick responses and friendly/professional staffs!…read more We strongly recommend Backflow Testing Pros.

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521 reviews that are not currently recommended

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John H.

4 years ago

Our 9 year old water heater decided to stop working on Friday evening. I tried to get it going again with my general knowledge, but nothing worked. I checked new unit pricing at Lowe's and Home Depot, but their units are built in Mexico, and have more problems than USA built water heaters. As usual, my go-to is YELP for reviews of possible experts that do work in the Irvine area. As I searched several water heater repair companies, I noticed that "USA WATER HEATERS" had 932 reviews, along with a 5 star rating. This definitely peaked my interest, as the other companies I checked into, had 90 reviews, 3.5 star ratings, 60 reviews, 3 star ratings, and so on. As I began reading the reviews for USA WATER HEATERS, I noticed that every single review, had nothing but positive comments, so I messaged them through YELP, and within 10 minutes, Dennis A, the owner, replied. After several questions and answers, along with the age of my current RHEEM water heater, I decided to have them install a new one, at a price I thought was fair. I know how much work is involved, as I installed the failed unit 9 years ago. Dennis said he could come by on Monday, to install a new Bradford White, 50 gallon unit, and I asked if a sooner time would be possible, and he said Saturday at 2. He arrived precisely a 2pm on Saturday, and said it would be about a 2.5 hour job ... One hour and 45 minutes later, he was done, paid and on his way. Dennis was personable, and very meticulous in his approach. I would definitely recommend USA WATER HEATERS to anyone needing a repair or new installation. After this experience, it is very easy to see why USA WATER HEATERS gets a 5 star rating ... Thank you Dennis, my first hot shower with the new unit was awesome. read more

Daniel G.

5 years ago

I will highly recommend USA Water Heaters to anyone in need of water heater services. As a landlord who lives out of state, my tenant notified me at 5pm on a Monday evening that the water heater was having issues. How was I to get someone out to the condo for a repair or a replacement ASAP? I turned to Yelp, to look for the best. I found a few highly rated companies and made some calls: the first, no response; the second had an after-hours person who was polite, took my information, and to this day, I have not received a call back. Then I called USA Water Heaters! I was almost shocked when Dennis answered the phone after the first ring. He listened to my issue and my desire to replace the whole unit. I said I wanted a great price and his best person. He gave me what I felt was a decent price, and Nick came out the next afternoon. As I had asked, he called me just before he arrived, as I wanted to make sure the handoff to my tenant went smoothly. It sure did! My tenant is a mechanic and maintains the condo with great care and detail. As such, he wanted to make sure Nick was providing a high-quality job. My tenant just called me, saying "Nick was the best. Very detailed, and did great quality work." The new water heater is in, working perfectly, and the job appears to be high quality (and even visually impressive, which makes this landlord very happy). Thanks Dennis for your professionalism and availability, and Nick for your attention to detail and a job well done. It's not often that quick turnaround time results in excellent work. For that, it's my pleasure to give USA Water Heaters a 5 star review, as my first ever Yelp review! read more

Bristol Q.

4 years ago

Rheem: 50 Gal 40K BTU Water Heater with Top T&P Everbuilt: 2 gal Thermal expansion tank Technoflex: 24 inch water heater base cushion KMG: The Square Water Heater Pan with detachable front (24" x 24" x 2-1/2") Misc: Brass piping and fitting for expansion tank and gas line sediment trap Remove existing wood base and replace termite damage plywood base After hours of searching several water heater installer companies I only made the one call, USA Water Heaters. I did so simply because they have the best Yelp reviews. That's how I work; save time, hire the best. After speaking with technician at their office Dennis came out to my home, same day, gave me a competitive price. I asked for next day, "Tomorrow please; can you get it done tomorrow?" Dennis made some call and said, "OK tomorrow at 1:00 pm". The next day, Plamen Y arrived on time and got to work immediately. He was very kind, professional, to the point, made suggestions on how he would simplify the T&P piping, clean up before he left, awesome. By the time he was about finished the new water heater was already fired up. The piping work was so clean and professionally installed. He even made the flue pipe look better than before. I was very pleased. Thank you USA Water Heater for a beautiful/professional water heater installation and most of all, getting the work done next day 'AS I requested." Also thank you for fixing the termite damaged wooden base stand. It was extra work yet Plamen got it done, fast and clean. The reviews from others stated here tell the truth. The before and after photos shows a lot more. I'm very happy and satisfied I made the one call. read more

Wije W.

8 years ago

My old 75-gallon Rheem Water Heater was 13 years old, and I was looking for a suitable replacement as it may fail at any time. So I started shopping for 75-gallon water heaters at Home Depot and Lowes with Ultra Low NOX (requirement of Orange County). Home Depot carries Rheem and Lowes carries AO Smith but both had bad reviews. So I expanded my search and found USA Water Heater with good Yelp reviews. It's also listed as Factory Authorized dealers in Rheem website. My installation is not basic as there is a re-circulation pump on a dedicated hot water return pipe. I contacted Dennis, the owner, and he sent Chris T to estimate my installation. Chris addressed all my concerns and gave me a detail estimate, which was very reasonable for a Factory Authorized installation. A Rheem Professional model with 8-year limited warranty was installed by Chris on May 18th, 2018 and finished the job as promised. He was very meticulous and the installation looks amazing as shown in the picture. I extended my warranty to 12-years by adding another anode. I believe this option is only available for professional models and for 75- or 100-gallon water heaters. There is no labor warranty for professional models by the manufacturer, Rheem but Dennis promised 1-year labor warranty and I hope he will stand by his warranty. I highly recommend USA Water Heaters for any Water Heater replacements. read more

Tom B.

8 years ago

I live in orange county california along the coast in a 3 bathroom house. My tankless water heater broke after 12 years of use. I found usa water heaters through yelps and they came the next day. I explained that I was worried about many of the tankless water heater companies because some have abnormally high negative reviews on amazon.com. They were able to offer me a wide choice of water heaters from many companies and helped me find one that was appropriate for my house size and that had the best reviews possible to find on amazon.com. Some companies had 11% 1 star reviews on the models appropriate for my house. Some companies had 40% 1 star reviews on their models appropriate for my house. They got me the best possible given what is available today. They gave it to me brand new at a competitive price and charged a very reasonable fee for the installation compared to what many other plumbers were asking me for. The owner of the company came along with his employee. Everything about them was very professional. Even their van was very clean and pretty. I recommend this company for water heaters before anyone else. Just do your homework on amazon.com and make sure you like the reviews on the unit you are going to buy before you have it installed. They also warranted the work for 1 year. read more

Cheri D.

9 years ago

Dennis and his team went ABOVE AND BEYOND to meet my service needs! Our hot water heater blew very late on a Sunday night. Trying to get in touch with our Home Warranty company proved impossible until the next morning. When we finally made contact the next morning, they were unable to find any contractor who was able to come out the same day. So frustrating! They finally agreed to let us find our own contractor. Dennis had a technician to our house in less than an hour. I was on the phone with home warranty at the time and they were then telling me I had to give them an additional 4 hours to find a company to service, so the technician had to leave. We had to turn the main off the night before so water wasn't spewing out all over our home, so we had had no water in the house at this point for over 12 hours. It took me a half hour to get that problem solved. As soon as I called Dennis to say we were good to go, he sent his technician right back out, no complaints! The technician then spent a half hour on the phone with home warranty giving them all the pertinent information and getting the claim approved. Within 4 hours we had our new water heater! USA Water Heaters were a life saver! We would definitely recommend them to anyone! Thank you! read more

Heungsoo H.

6 months ago

I recently had an issue with my Rheem tankless water heater at my rental property in Irvine Great Park, Orange County -- it was not producing hot water at all. Before contacting USA Water Heaters , I had already hired two other plumbers for the same problem. Unfortunately, neither of them was able to fix it and both simply recommended replacing the entire unit. Then I called ABC Plumber, and the experience was completely different. Dennis arrived at my property within just four hours of my call. Instead of immediately suggesting an expensive replacement, he carefully diagnosed the issue, identified the root cause, and successfully repaired the water heater. Not only was Dennis knowledgeable and professional, but he also charged a very reasonable price. What impressed me most was his positive attitude, honesty, and genuine care for his client. It's rare to find someone who combines technical expertise with such excellent customer service. I truly appreciate Dennis and the outstanding service from ABC Plumber. I will absolutely call him again for any future water heater or plumbing needs and highly recommend him to anyone looking for reliable and trustworthy plumbing service. Han read more

Father Lazarus Y.

10 years ago

Water heater stopped working on a Saturday morning. If we didn't get it fixed we would have had to wait till Monday, with two young children that was not going to be an option. Called several places everybody was going to give me a higher cost for being on overtime on a Saturday or told me I had to wait till Monday. Then called Dennis and to save me money he said just to send a picture of the problem instead of him driving down and charging me. I showed him a picture he quoted me a very good price and was finished by the end of the day. I was looking to get a tankless water heater other places told me I'd have to change all of my connections which would have made the charges much higher, by a couple of thousand dollars. Those places weren't trying to scam me they just didn't know the latest technology! Dennis knew of the latest technology and what tankless water heater was fit for my situation and my budget and saved me over $2,000! This is the kind of guy you trust and you tell everybody about and he serves your family for all of your plumbing needs for years to come. God bless Dennis! Save yourself time and money by going with this honest plumber. read more

Lien N.

3 years ago

I don't normally have time to write reviews but sometimes I run into exceptional people and companies which I will make time to do so. There is a reason why this company gets over a thousand 5-star reviews. My parents are over 80 years old and disabled. Their water heater pilot went out and we were frantically trying to get it to work. I followed the instructions in the heater but could not get it to work. I called my contractor that installed the heater about a year ago and he was useless. That's when I called US Water Heaters and Dennis answered. I was desperate to get someone to come out to fix the problem so would have paid, but instead of focusing on taking my money, Dennis walked me through some troubleshooting procedures and got it to work without taking a dime. This entire experience has shown me that there are still some decent people in this money hungry world. These guys are not only the best in the business but they treat people with compassion and honesty. Don't waste time if you have a water heater problem, call these guys and you will not regret it! read more

Silvester L.

7 years ago

USA Water Heaters installed a water heater for me at my townhouse this past October. They did an awesome job from the beginning to end. The quote I got from Dennis on Yelp listed all the included items. He was patient as I decided on which company to go with which took me about 2 weeks to decide. Ultimately decided to go with USA because they were very accommodating to the specific water heater I wanted to have installed and was one of the lowest priced quotes. I opted for a more energy efficient Rheem 50 gal that had a Uniform Efficiency factor of 0.64 which they had in stock at their warehouse. This is just a traditional gas water heater but since it was the more energy efficient model, I was able to qualify the for the Southern California Gas company rebate of $175!!! Filip was the technician that installed the water heater. He was very polite and cleaned up everything neatly after the installation. If you need to have your water heater replaced, go with USA and ask for the energy efficient model to qualify for the SC Gas rebate before the it expires. read more

Veronica M.

6 years ago

Our experience with US Water Heaters was fantastic. Our water heater broke on Saturday and Dennis, the owner, had a repair person come to our house the next morning, on a Sunday! The installation was done in 2 hours and was the least expensive price that we found for a replacement water heater. The first company that gave us a quote for $2,200 for a 50 gallon water heater (they also seemed dishonest in other ways). By contrast, Dennis charged us $1,350, which is more in line with other companies though still approximately $200 dollars less expensive. Many water heater repair companies will tell you that they 'can't give you a quote' over the phone and they need to see the water heater, where it is, and other such BS. I wouldn't let any such company into your home. They certainly can give you an estimate over the phone, and this is clearly a way to make you pay whatever they want because you've waited to get an appointment and you're desperate for a repair. I can't recommend US Water Heaters highly enough! read more

Gerry M.

104

4 years ago

USA Water Heaters made getting our new water heater (a put off and dreaded event) unexpectedly easy and affordable. I called and spoke with Dennis. I told him what type and size of water heater we required. Dennis quoted me one price on the phone for a top rated Bradford-White water heater including delivery, installation, necessary installation parts, and haul away of my old heater. The quote provided was competitive, so I accepted, and Dennis gave me a prompt installation date. My technician, Plamen, arrived on time to our home, was courteous and installed our new water heater. After he finished, Plamen went above and beyond by educating me on the basics of setting the thermostat, what to do if our gas pilot light ever goes out, and instructed me how to register for the water heater 6 year warranty. The price charged was exactly as Dennis first quoted me on the phone. I look forward to referring my friends and family to USA Water Heaters. They are experienced, reliable and honest professionals. read more

Johnny C.

6 years ago

My 7 yr old water heater pilot light went out and would not light. Did some research online and narrowed it down to few potential issues. Decided to call USA Water Heaters based on the reviews on Yelp. Dennis answered early in the morning and said Val would be out in an hour. He arrived promptly on time (with mask). Val diagnosed the problem quickly and it matched what I read online narrowing it down to a few possibilities. He then priced out each of the solutions and said the cheapest one was likely the issue. Gave me estimates up front. After some inspection it turned out to be the most common problem (and most inexpensive). He had the parts, installed it for a VERY REASONABLE PRICE and told me what to watch out for as he sensed a potential slow roof leak based on what was happening below the water heater. Super professional the entire time and reasonably priced. I would highly recommend these guys as its hard to determin how honest some businesses are these days. Would use again in a heartbeat! read more

Eunice C.

6 years ago

This company is very professional and prompt in replacing my old water heater. At first I thought I found a local plumber who gave me the best price out of several calls I made, so wanted to cancel my appointment with USA water (btw they arranged a free same day appt right away) because how can a big company beat a local plumber? But Dennis reached out and said just give them a chance as they are local family buz as well. I was happy that they did give me basically the same quote. They have everything ready in his truck and installed it for me right away with a brand new water heater, with a great price. A week later there is some water pressure issue, called them and they send the technician over RIGHT AWAY, explaining a manufacturing part issue, but no worries as parts and labor are of course under warranty, they changed the part right away, promptly and professionally. Trustable, great price, quick in response, and very professional service! read more

Brian K.

8 years ago

I tried to call this company over the weekend to see if they could come and fix our water tank so that our family could get hot water. Although they were unavailable, Dennis was willing to try to give me some advice and suggested I look into either a recall or warranty. (Another highly rated tank repair company tried to get me to replace the tank and even misrepresented the manufacture date.) When I called the manufacturer to see whether the tank was under warranty or not, I soon found out that I still had a few months left. Good thing I listened to this company to check! That made it easy for me to go with this company for the actual repair. The best part about this company was how honest they were. When I asked about going tankless, Dennis gave me an honest answer: that my current tank still had several years of life left and if I waited, tankless technology will have improved by then. Will definitely do business with them again! read more

Frederick D.

6 years ago

Contacting USA Water Heaters was and still is one of the best experiences We have ever had. Dennis and Chris were very professional and responsive to my request for an estimate to replace our 10 year old water heater. Chris visited our home to evaluate the project and I had an estimate within 15 minutes of his visit. The estimate detailed all materials and and labor at a very fair price. When we called to accept the estimate Dennis promptly scheduled the date to remove our old water heater and install the new one with additional components which were part of the overall project. Chris showed up on time and was joined by Dennis to do the work. They were very polite, professional, worked in a very clean manner and cleaned up everything upon completion. I can with total confidence definitely recommend and refer USA Water Heaters to anyone who needs a water heater replacement. Thanks guys for an excellent job. Frederick D. read more

Najla D.

10 years ago

Where to begin. A regular day and then you notice water where it is not supposed to be. You panic at first and then run down the list of immediate actions to take, and then try to find out where the leak is coming from. Having a water heater that was over 20 years old I naturally thought this was the culprit. Calling friends to receive a reference was unsuccessful, so I used Yelp. I was lucky to choose USA Water Heaters & Plumbing Services. All was put at ease when we scheduled and as promised the technician showed up on time and ready to deal with the problem at hand. Here is the catch, Chris the technician was able to uncover that while my water heater was old, it was not the problem. He provided me a level of calm and direct recommendations of what my next step should be to help identify the main source. Bottom line, my experience with Chris left me with the confidence that I was making the right decisions. read more

Dana G.

169

147

9 years ago

Fernando arrived and was very kind, he told me our leaking water heater needed to be replaced, as we suspected! I don't think it was an inexpensive price, $1195 total, but he removed the old heater and installed a new one in about 3 hours. He cleaned up the mess and had a smile on his face, which was amazing as it was over 100* outside and he was sweating profusely! My ONLY recommendation for improvement would be, when I asked if he could look at my master shower plumbing, as it was ONLY dispensing HOT water and was unusable as the water could not be regulated, he completely declined! He stated that his company would charge at least $300 for that type of service as it was most likely a broken "cartridge" inside of the wall, and that I should try to do it myself! I asked if he would take a look, and he said he just focused on water heaters! SO NOW... I must call another plumber to come in and fix the shower! read more

Cindie Z.

5 years ago

After receiving a couple of estimates, we have reached out to USA Water Heaters and Val has showed up in the moring as promised. I guess they deserve all the middle name other reviewers had for this company, honest, caring, professional...We were not looking for the cheapeast price, but $2600 was way above what we have received from reseraches. When my husband asked about some items in other quotations, Val was very patient and explained each and we found out many of them were not necessary or not required. Val even asked if he could take off his mask when he was working with the heavy unit, since he needed more air when working but put it on every time he was not. I highly recommended USA Water Heaters to anyone who are seeking a professional and honest service. I usually do not write reviews much, but really think Val and USA Water Heaters deserve it and this is least I could do to thank them. read more

Phat P.

6 years ago

We had a slow leak in the downstairs bedroom. It turns out the leak came from the old water heater in the garage. I called 3 different companies from an advisory company, and was about to decide on one of them. However, my wife commented that USA Water Heaters was recommended by one of our neighbors on NextDoor neighborhood newsletter. I called USA Water Heaters and talked to the owner Dennis on Friday night. Mark came out on Monday morning and replace my leaky water heater with a brand new modern one. Mark was very detailed minded and did a wonderful job installing the new water heater. I could not be happier with Mark's installation job. To top it all, USA Water Heaters had the best price among all the companies I talked to. I don't know what else to contribute to this review, other than 'best price and best service'. USA Water Heaters has my highest and most sincere recommendation. Patrick P. read more

USA Water Heaters - plumbing - Updated August 2026

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Water Heater Warehouse

(872 reviews)

I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

THE Water Heater Company

(327 reviews)

We had a great experience with The Water Heater Company, and Zak, our service technician! A puddle…read moreappeared under our water heater, so we made an appointment that night, and Zak was here on time the next morning. He gave a straightforward and clear assessment of the issue (leaking tank), carefully explained the options (with no upsell pressure) and delivered within the price range that was advertised online. New water heater was up and running within hours. Zak's installation appears clean with some thoughtful customizations (at no extra charge) to help prevent future issues. Zak was friendly throughout, and a pleasure to work with. Highly recommend!

For start - they were very responsive. Spoke to a live person (not AI) the very first time we…read morespoke. The kept me posted about the time of arrival with regular updates. I had a leak from the release valve of my water heater. The work they performed was very good and they fixed the issues that the person who installed it left in place. I also had an issue with the water pressure in the house....they set it to the right level and saved me future hassle.

Sano Plumbing Heating AC

(419 reviews)

I had the Sano guys contacted over the weekend and their response speed was amazing. I got…read moresomething in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks!

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner…read moremyself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC.

Dial One Sonshine

3.2

(244 reviews)

We have a maintenance contract with Dial One Sonshine for our HVAC and water heater. They have…read morealways been good at calling for the regular maintenance and have been very thorough in their maintenance and noting any problems and letting us know. This time, inspecting the water heater (which is 11 years old), most things checked out as OK, but with their camera that goes into the tank, there was a lot of mineral deposits noted and those deposits are affecting the capacity and the ability to be effective. They said I should get a new water heater. It is still usable, but could go out anytime, and there could have problems in leaks. I was given the cost of replacing our heater. I had not planned on it, but in considering the likelihood of upcoming problems, decided to do so. They worked with me on the price, and it was installed the next day. The technicians who came out to check and do maintenance were James and Jesse. As I said, they were very thorough to check the heater, check the water flow throughout the house, and in their communications. I would have them come to my house again. The person who installed it was Allen and he installed it well, gave me all new needed attachments, and even after he was done, I asked him to do one more thing. Without hesitation he did that, which took another 20 minutes. He did everything right. I would have him come back if I needed something else installed. I am very pleased with Dial One Sunshine and with the people sent out to do their service calls and work. I recommend the company and those workers.

Weather with 90+ temps and aircon unit (only 5 yrs old) is not working. They sent a guy out and he…read morefound that the refrigerant in the system leaked out and had caused a frozen block to form. He turned it off and said he had to wait until it thawed. He cam back out the next day and said the unit they installed just 5 yrs ago obviously has a leak and could be diagnosed for leak, but that they suggest replacing the whole thing, cooler and heater for $18k!! Saying that even if diagnostics and repair of leak, there is no guarantee and may end up costing more. Another option, replace the cooling system only and not the heater, would be only $14k!! Upon further inquisition, and explaining, the unit they installed just 5 yrs ago is expected to last longer than 5 yrs, they tried explaining it's like a car, sometimes they last a long time and sometimes, they don't. But hello, they have lemon laws! They went on the further explain that they were under new ownership with new employees and all and that they had to replace the unit and at our cost, they would not keep warranty, saying that it was not under some California state regulations anymore. Then said they will talk with new owners and get back to us. We sent him on his way and got a second opinion first thing next day. With over 30 yrs experience, quickly identified the leak, and the problem was fixed in 10 minutes at a very minimal cost!! Turned on, working, blowing cold air! I will let you make your own assessment!

Wish Granted Plumbing

(137 reviews)

Great work from Ryan. Helpful, friendly, quick and efficient. And gave me a great deal. Highly…read morerecommend!

I am not a Yelper but felt that this was more than warranted. Today, Sunday, I began to do research…read moreplumber to reconfigure a pipe line. We have a washer and dryer that was not measured correct and needed to move a pipeline so they can fit. I googled and yelped and came across Wish Granted Plumbing and a few others. I got a few quotes and they all were about the same cost. I spoke with a gentleman first (I am sorry and do not recall his name) via text and then phone. He asked for a few things to determine how he could help. He quoted me the cost (it was exactly what I paid) and I never felt that I had to do anything. I was actually surprised that they were able to come out on a Sunday and where especially timely. Ryan was the tech. He was communicative, kind, knowledgeable and the final product was perfect! He reconfigured the pipes better than I thought could be done. The customer service experience was just great!

At House

(140 reviews)

Hiro was just at our home to clean and service my Rinnai tankless water heater…read more Very professional and the service is exceptional. And fairly priced too. Thanks, At House!

Great business... At House serviced our tankless and took care of a warranty repair. They were…read morequick and efficient and clean. And they are honest with fair pricing. Really appreciate Hiro and Ken!

Swift Water Heater

(580 reviews)

Zach and Jack were very professional and quick. They walked me through all the updates and changes…read moreand were beyond helpful.

Super fast & communicative. Was able to schedule and get a pricing within the hour with Jay for an…read moreinstallation of tankless water heater. Zach & Hayden came on time. They were very personable and explained the whole process. Helps to know what to expect and when. They removed the old tank & installed a new one. In the end, they sent me info about how to get a rebate along with the pictures. Thank you for making the whole process seamless and stress-free. Definitely worth the money for the professionalism and services provided.

The Rooter Company

4.6

(446 reviews)

Excellent response time, professional. Responded within minutes at 1am and was able to schedule a…read morevisit with a free slot the next morning. Tenant received call 30min prior and a picture of the technician to help build trust. Would use again!

there's obviously some performative negligence trained into the plumbers working for this company…read more called to get a bathroom sink unclogged / snaked omar came and actually is a cool guy but I could tell he was trained to upsell the moment a snake didn't work he did upsell that i needed a whole new system for 1.5k+ from his boss there was some obvious like, random technical talk to make it seem worse than it was + a system where a "boss" would approve/send a quote # so he wouldn't look bad. i had a guy come the next day (not on yelp) hydro-jetted it for $60 and was done within 30 min

Speedee Drains and Plumbing