Honest opinions and very friendly! Took the time necessary to explain all options in detail…read more Highly recommended!

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

Quick, good communication, doesn't oversell or push. They take the time to explain problems and…read moresolution options.

My vehicle AC was blowing warm air while I was traveling from Texas to Alabama for a family trip. I…read morehad just been treated rudely and ignored at the local Hyundai dealership a few miles up the road. I pulled into this location and asked if they could look at my vehicle. The tech immediately said he would take a look at it. After a few minutes, he came back and explained that I had a Freon leak and needed to get it serviced for a long term repair. Then offered to fill it for the trip to keep cool in the car. We need more businesses like this in the world. If you need service at a fair price and you're in Covington, LA, go see the techs at Riverside.

Terrible. Dropped my car off payed an arm and a leg. get there to pick it up and they say my car…read morestill isn't running. i get in the car thinking it was at least a little fixed. nope everything still the exact same as when i dropped it off.

They did the oil change as requested but they pulled a quick one with the price. My husband called…read moreand asked for the price of an oil change and gave them vehicle year, make, and model. They gave him a price that was reasonable. After they did the work, they charged him a price that was double what they quoted on the phone. They stated that the quote was the starting price and they didn't include other factors because they, "weren't sure how he would react and that's just how they do business. "That's pretty crummy in my opinion.

Charged 175.00 to say you need a compressor for the a/c, not fix it but to say it needs to be…read morefixed!! Never, ever again

Brett is the owner of this business. We have been using his garage for over 10 years! He gets the…read morejob done right! His price is very competitive!

I was in Abita visiting my dad who had a medical scare. Dad's safety inspection expired December…read more2023, he was worried about a fine if he got stopped once he is cleared to drive. I drove to Abita Full Service to obtain a safety inspection for dad. Let me say my dad was not happy that he had to be a passenger in his truck. The service at Abita Full Service was fast & friendly. I was able to get my old dad home quicker so he'd stop complaining about his daughter driving him around in his truck. Haha. Thanks!

Great place!!!! Friendly, convenient and they take care of their customers!!!!! Fast and efficient!read more

David is the nicest mechanic/owner I know. He is professional, timely and reasonably priced. Check…read moreit out. Compare. Come back!!

Always the best service with knowledgeable techs and management . Been using them for years…read more Always pleased

Tye and Melissa are truly the only people I trust around here to be fair and honest and fix our…read morecars when we have issues. My family and I have probably brought 10 cars to Berard's over the past 19 years of our living in this area. If Tye can't do it, nobody can....and he will tell you if it's not worth doing, which is important to know and rare to have the full truth told when it could make him more money. Melissa is just awesome....so cool and down to earth and again, honest...they have been very kind to us and I wish I had thought to do this review before today.

Tye has been repairing my car for over 15 years. He always treated me fairly and I've never had to…read moreworry when I leave my car with him. I trust his judgement on what repairs need to be done. He's great at fixing only what needs to be repaired. I recommend his to all of my family members and neighbors and they have been really happy with him. I highly recommend him to everyone.

I had an issue after receiving service on my vehicle. Phil Meraux's went above and beyond to…read morecorrect the issue and ensure my vehicle was up and running ASAP. They had parts overnighted from across the country and covered all costs.

They were wonderful! I'll never go back to the dealership again. Their prices are reasonable. Great…read morequick service!

I'd like to thank Mr. Bill Chaucer, he was very friendly, upfront, and honest with helping me out…read moreduring the process of my purchase. Thanks to him I walked away very satisfied. Couldn't have thanked him more that I already did

I just want to start off by saying I have been buying cars from dealerships for over 25+ years and…read moreI had the worse buying experience at Bill Hood Chevy in Covington, LA. First I got stuck with a new salesman named Grant who didn't know anything about the used car I was looking to buy for my son. He brought the car from the back, I noticed the windshield was cracked in several places and asked if they were going to replace it and he said no because the car is priced to sell as is. I have never heard a dealership not replacing a windshield before selling it to the public. Anyways, I got in the car after I looked at it and proceeded to test drive it. Grant tells me he personally test drove the car and it was in excellent working order with no issues and it was fully inspected by the service department but then I noticed when I stepped on the brakes it made a rattling noise and I alerted him about it. He acknowledged that it was making a rattling noise and acted surprised. We get back to the dealership and we started doing the paperwork on it and he says good news..we are going to fix the windshield but the car hasn't been through our Service department for inspection..?? I ended up buying the car because my son need a "dependable" car and the used car market at this time was thin because of the results of the pandemic. I left the car there so that it could go through inspection and get the windshield fixed along with the brake tag. Well the next day comes and Grant tells me the car is ready to be picked up but the car wasn't ready because the windshield was still not replaced and the guy that does the replacement won't be there till Saturday. Saturday morning comes and I drop off the car at 8:30 am and I gave the keys to Grant and reminded him that they need to make sure they put the brake tag on the new windshield and he said they would do it. As the day went on I didn't get any status updates and it was 5pm already and they closed at 6pm so I texted Grant to see if the car was ready. He told me he would check and get back to me but he never did. My wife had to call up to the dealership to check the status and they told her it was ready. She drops me off at the front at around 5:45pm and I went inside to get the keys. They page Grant on the intercom and he comes out with the key and tells me the car should be parked somewhere on the side of the building and tells me to hit the panic button on the key to find it instead of going to get it and parking it in the front for me. I walked the parking lot until I find it and I noticed that they still didn't put the new brake tag on the windshield. I go back inside and I see Grant talking to another customer so I waited there until he was done. I was approached by another salesman (Brad Pitt) to see if I needed help I told him I needed a brake tag to be put on my car so I can leave because I had things to do. Grant comes and tells Brad the sticker is in the file on his desk. Brad just stood there with a confused look on his face and I tell him to hurry up and tells me that he didn't know anything about it and I didn't have to be an "idiot". I got upset and we exchanged words. UPDATE: A lil less than a year after my purchase the engine light starts to blink and the car starts to run poorly. Take it to a local repair shop and they tell me it needs a tune up: spark plugs, head gasket, timing belt, bad coil, etc.What kind of inspection did they do at Bill Hood? Oh and they also found silicon around holes in the front & rear engine valve covers..see pictures. DO NOT BUY OR TAKE YOUR VEHICLE FOR SERVICE @ BILL HOOD CHEVY IN COVINGTON!! YOU HAVE BEEN WARNED!!