As others have written, if you wish to have your skin cared for, see Maria...skilled, experienced,…read morewarm, able to advise without upsell. Easy parking. Lovely staff. Comfortable, quiet . May I add a star?

They need to improve there communication and service. They are not compassionate to your needs…read more. and do not acknowledge any of their mistakes so I do give zero review very unprofessional need more customer service and more sympathy towards customer service! I

I can't say enough good things about Cami, the doctor's assistant at the Skokie office. From the…read moremoment I met her, she made me feel comfortable and cared for. She is incredibly knowledgeable, and patient. What meant a lot to me is that she speaks Arabic, which made communication so much easier and helped me feel even more at ease. It's rare to find someone who is caring, like Cami.

The receptionists are very welcoming, helpful, kind, and effective…read more Dr. Christina is very knowledgable. Anna knows how to give the best shots! Everyone works together as a team nicely. Thanks to all. Kathy in Skokie

Poor customer service. They screwed up my appointment (scheduled it for a shorter time slot than it…read moreneeded) and didn't figure it out until 2 hours before the appointment time. They charge patients a $50 cancellation fee if made less than 24 hours in advance. They denied my request for a $50 discount because they violated their own policy. Why is their time worth more than mine? I cleared my schedule for the appointment and now have to rearrange for the rescheduled appointment.

I'm going to preface my review with this - as someone with asthma, long covid and other health…read moreissues, I have been to many many doctor's appointments throughout my life, and feel like I have a good idea of what's normal and what's not. I was not happy with my experience here today. When I made this appointment a week ago as a new patient, I was *not* told to arrive 10-15 min early like many other offices request (I know this because I specifically write this down in my calendar when it's the case).  I parked 5 min before my appointment - so yes, cutting it closer than I usually do, but considering it was a suburban office with a large parking lot, I thought it'd be fine. Turns out, the entrance to the office is not what is said on Google maps, which is right next to the Petco. The entrance is actually to the left of the HomeGoods on the strip. This would've been a nice-to-know when making the appointment over the phone, but it didn't really bother me until later.  I checked my watch when I got into the elevator, and it was my appointment time of 1pm. Since I was only going up one floor, I can't have gotten to the front desk any later than 1:01pm. During check-in, there were issues with the computer while scanning my license and insurance card that the person at reception apologized for - again, this itself did not bother me at all until I was sat down in the exam room. As soon as I was sitting in the exam room (1:07pm), I was told that I would only have one of the two exams I requested when I booked the appointment, and that I had to choose between an annual skin check OR acne issues. The doctor's assistant said it was because I was late and the appointments are only slotted for 10 min. I told her that I was in the elevator at 1pm sharp, and she shook her head at me and said that couldn't be. Was she counting the time it took to check me in? I have no idea.  At the end of my appointment, I repeated my frustrations about the appointment to the doctor, and: - The doctor said that there's a 15 min grace period but they can't accommodate more than that. So even if I was 15 minutes late, shouldn't I have been able to have the full exam I booked in the first place? - Next time they would slot my appointment for 20 min so that we can address both acne and the skin check - why wasn't my appointment this time scheduled for 20 when it was known that I wanted both exams to begin with? TLDR: I'm frustrated because something really doesn't add up. I was also never made aware before my appointment that if I got to the desk at 1:01pm instead of 1pm, I would be penalized. I honestly can't even comment on the appointment or prescribed treatment itself because I feel like I was gaslit on their policies. But the few minutes with the doctor seemed fine itself, which is the only reason I'm leaving more than 1 star.

Dr Levy has been treating me for skin cancer for years since I am very fair skinned and love…read more outdoor activities resulting in skin lesions .Dr Levy has been professional and quite pleasant . He has explained the process and always puts me at ease If you need a good surgeon with a staff that is quick to help, I vote for Dr. Levy

Referred here due to two different types of cancer on my face in 2012 : melanoma and carcinoma. His…read morepractice is so well run, it is (almost) a pleasure to be a patient. The administrative details are handled smoothly (scheduling, insurance, etc). The information provided by the nurse and the doctor made the whole process clear and less stressful. Tho they are busy, no one seemed rushed. Dr. Levy actually looks at you and listens to you and communicates in a kind manner that is understandable. And the procedures (two of them) went just as they predicted. I was anxious about any scarring on my face. Levy heard me and instead of getting defensive, referred me to a colleague (more of a plastic surgeon) who closed up the larger cut. I am cancer free with barely any visible scar. Going back (two years later) for some elective facial laser treatments.

By far the best dermatologist I ever had. 100% satisfied and I've already recomended him to friends.read more

Great at finding solutions that work. My daughter had an issue that two previous doctors couldn't…read moresolve (they made it worse) and Dr. Mann figured it out and solved the problem quickly and completely! He is also careful and thorough at cancer screenings. Excellent bedside manner. Cares about his patients/clients. Smart and capable!

I am astonished at the amazing experience ! Lauren Bernardi was fantastic at assisting me with my…read moreskin concerns. Alex their medical assistant was also super friendly and helpful. The office itself is located right off of Skokie Rd with ample parking and parking garage. The building is CLEAN and reminds me of that movie with Ethan Hawk where he goes to space -Galatica (?) It's very spacious and just all around very professional, helpful and friendly. Also knowledgeable and offers an array of services also including cosmetic procedures like tattoo removal and botox.

Excellent service. Professional care…read more Outstanding facility. Highly Recommended!

Dr Damstetter is an amazing human! She's honest and will get you to your goal in a way that is…read morebetter than expected for aesthetics. On top of yearly skin screening with her patients. Kind & beautiful!

Friendly, courteous and knowledgeable staff. My visit was pleasant, and I'd definitely recommend…read moreReserve Dermatology and Aesthetics! I appreciated that they took their time to answer all my questions! It was a quick and comfortable experience and I was able to complete my consult and procedure in the same appointment.

This review is solely based upon my experience with PA Karen Smith. I don't disagree with others…read morewho posted that the staff at the front desk could be on the friendlier side, but when I'm going to have a service done that could potentially save me from developing skin cancer, or cause any kind of disfigurement to my face, I would happily overlook these small inconveniences when it comes to the quality of the work being performed. I am a new patient at this practice and make well over a 40 minute commute for one reason : Karen Smith. With three kids under 5, the thing I'm lacking most is time; therefore, the fact that I go so far out of my way when I'm surrounded by other dermatologists much closer to home speaks volumes when it comes to Karen's credentials. Years ago I made the decision to begin preventative Botox. I am incredibly neurotic when it comes to two things: my hair and my skin. Once I made the decision to get Botox, I spent countless hours reading reviews and looking at pictures to find the person I trusted enough to have the knowledge and experience to perform this procedure. I wasn't going to just let anyone inject a needle full of Botox into my face. I met Karen when she was working at another practice and instantly knew I had made the right decision. Karen was patient, intelligent, and honest when it came to my expectations. Unlike many in her profession, Karen took the time to talk to me about the procedure and answered the plethora of questions I threw at her. She never pressured me to do more and even encouraged me to go for a more natural look. She never tried to sell me on additional products or services. It also didn't hurt that she is flawlessly beautiful. I have never been disappointed with any work that Karen has performed on me. I was so impressed with her that I decided to switch from my old dermatologist to use her. My skin has never never looked better. I always make sure to have her look at my moles as well. She is extremely thorough in her inspections and I feel confident that I'm in good hands each time I leave her. In today's society where places to Botox have become pretty much the equivalent of your local Starbucks, it's refreshing to have someone who is so passionate and professional. Karen genuinely cares about each and every one of her patients. You don't just have to take my word for it. These days it's difficult to know who to trust when it comes to your health and well-being. I challenge you to go see Karen and experience her services for yourself. I can promise you that she will not disappoint. I'm so confident in her services that you know where to find me if you feel that any part of this review isn't 100 percent accurate and honest. Good people deserve positive recognition and Karen is one of those people. They say beauty is only skin deep. I say that it doesn't hurt if that skin just happens to look good too.

This is in reference to office experience. Helen was exceptional about assisting me with a…read morescheduling issue I had at another location, and ensured I received the help I needed, despite me never even having visited this location prior. I've had a lot of negative experiences dealing with the office staff at other locations and was pleasantly surprised by my interaction with Helen. Thank you for taking the extra time to provide quality care, it truly helped me so much!

I've been seeing Michelle for Hydrafacials and laser hair removal, and she has been wonderful. She…read moreis always professional, knowledgeable, and incredibly attentive. What I appreciate most is that she truly listens to my concerns and takes the time to explain everything without ever making me feel rushed. She makes every appointment comfortable and personalized, and it's clear that she genuinely cares about her clients and their results. The quality of care and attention she provides is exceptional. I highly recommend Michelle to anyone looking for skincare treatments, you'll be in great hands.

Thought my BBL & Moxie was good but have been breaking out for a month with deep sore zits. Now a…read morepainful Cold sore on my lip. Every day a new spot. My brown spots are more pronounced & red not gone. Went for eye check up & my dr asked what happened to my corneas- think I got burned. Called salon & they said email the technician w pictures. I did & no response! Not the outcome I expected. CAUTION