Customer Service is exceptional, I took out a temporary loan, of course to pay off a bill and will…read morebe paying that off when I get my SSN, thank you All-Star!!!

My husband and i had a great experience with Drew and marisol! ( i think that was her name) my…read morehusband pawned his firearm there and because of his schedule had to keep extending it until he was able to pick it up! When coming in with my husband we brought a few more items to sell and with that were able to buy an Nintendo switch with a game and case. We've been playing it for over a week now and I'm glad we were able to stop in. Very nice people. Great prices. We'll be back again to sell or buy items

These people are nothing but scam artists. I use the word artist very loosely. To make this clear…read moresince there are two stores in the Fort Worth area this review is for the store on W. Berry. They took advantage of a young girl right in front of me. They sold her a tv and wanted her to buy their "protection plan. She declined and asked about the remote. Guy went to the back of the store and brought out a remote. After her purchase she left and the guy turns and says, " I guess she should have bought the protection because she's not getting anything from that tv." (As he laughs at his on joke.) After I heard that, after them already being rude I left without purchasing anything. Now jump ahead 2 days. I'm at the hospital and run into this young lady. She actually works there. We start talking and come to find out the tv did not work and when she took it up there to return, they denied her return and blamed her for the tv not working. That's some super shady shit but since she can't do anything about it and she's out 200.00, I thought more people should know how these people do business. Deplorable behavior.

Great customer service. Friendly staff, works well with customers, and very helpful with questions…read more I'lll return.

One star drove from Dallas to see an item listed on ebay for sale a gas water pump. Pawn shop…read morerefused to allow me to test it before shelling out 400$ and flat out refused my business. Waist of time. Horrible attitude if I could give less then one star I would

We hit a few pawn shops on our trip to Arlington, and this was by far the best. A good selection…read moreof items at fair prices, but what put this place over the top was the friendliness of the workers. We got some great recommendations of places to eat in the area from them.

Great place for speedy cash. No BS, friendly, and fair. Reasonable rates and terms. Highly…read morerecommend.

The associates of purple heart pawn shop are hard working and they are very nice.... I enjoy doing…read morebusiness with the purple heart team and I'm hopefully looking forward to be doing more business with them... If there's anything you need feel free to call purple heart pawn or come to a location near you...

This location has one of the greatest instrument and Blueray selection of any pawn shop I've ever…read morebeen to. The only downside is that it's sorta in a sketchy neighborhood so beware, you might get hassled by bums.

Jesse and Tawna are AMAZING!! They are both so helpful and informative and will do dang near almost…read moreanything to make the customer happy!!

Best Pawn shop ever!! Will keep coming here everyone there is so helpful! Grateful customer…read moreservice! Always fine what I'm looking for.

I've been coming to this pawn shop 8 yrs. It has changed a lot and for the better. They have…read morestepped up on their inventory and customer service. Angel and Jimmy has made it coming in so much more pleasant. For all the negative reviews, have a blessed one. Pawn shops get negative stigma but this pawn shop is by far better than the others. I always get the best value.

Great place, I highly recommend them. They are there to help you and not to get over on you..read more

After getting my first bid on my necklace I went in to sell my 14kt gold necklace the older lady…read morewhich I assumed was the owner said the acid test started to smoke and she said it was also doubled stamped so she wouldn't take it. Strange situation considering the reviews and knowing the authenticity of the item. Just thought I should let it be known

This place took my wedding ring as a pawn. I went in several times to try and get it in my name to…read moreno avail. My husband initially went in to pawn for a measly $800 loan. Now, almost a year later because of our continued circumstances we are told that they cannot find the ring (we've been paying on it for almost a year). 1) I'm pissed I trusted my husband to take care of; 2) this pawn shop better make it right.

They have done it again, the staff literally attempted to arrange the situation of paying for my…read moreiPad back so that we would have to wait on the money to get refunded back yet we carry more cash than a hundo to do business with so that we would be able to pay after the staff "mistakenly" charged my husband's debit card when they know fully well that charges to a card is not necessary to get an item that was pawned back so therefore he had to process a refund that's going to take an actual 24 hours from today. Plus they made my husband give them my code and I found that they invaded my privacy of my device because they never successfully cleared my recently used apps from my iPad after they rummaged through it. My accounts are locked with fingerprint but yes that was very naughty Cash America Pawn so don't do it again.

Great customer service, new management, always willing to try and help in every way. Offer layaway,…read morebuy merchandise, pawn and sale merchandise! competitive pricing! new and used guns! Short staffed right now, but worth the wait! New inventory daily, and a variet!