It was an amazing experience. Bradley was so kind and helpful. It was quick and simple.read more

This business lists 2 addresses in the Ft Worth area. I went to both when it says they are open…read moreand neither locations multi story building has a listing for the business. Find another legitimate business to do your business with.

We needed a jeweler to fix our watches, this place has a 5 star review with over 500 reviewers!…read moreStopped in to see they were celebrating their anniversary in their new location! They have a good selection of jewelry and my watch repair was quick. I can see why they have a 5 star rating on Google.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

They were able to get my husbands nice watch working again at an affordable price Thankyou so muchread more

Who charges for an estimate to replace a watch crystal??? Quote: "leave the watch with me. It…read morewill take a month for my watch guy to look at it and it will be $15 for an estimate". I was a repeat customer having been there in the last few weeks to replace a watch battery and have a piece of trim reaffixed to the inside of the watch. I was charged for them to reaffix the trim piece, which subsequently fell back off. Hopefully they have more business than they need. I will not be returning. ITS NOT A HIGH END WATCH.

Very friendly and helpful. Knows his information on gold silver and coins. Very welcoming and…read morefriendly. Prices are fair

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Very nice folks and patient. Was able to do some cash for gold for some low sentiment pieces and…read morethey weren't pushy or anything.

I've been here a couple of times and the staff are friendly and knowledgeable about their products…read more I've collected beautiful silver coins from this local shop and enjoy looking through their silver coins collection. The silver coins are affordable and I've heard the sell-back process is reasonable as well. One of the staff, Matt answers any questions you have about the silver/gold market. As this is a gold and silver shop, photography is prohibited. I look forward to returning to CR Coins.

I just went in because my cousin and I was gonna get lunch around there and he had recently bought…read morea chain there . I remember my boyfriend said he never had a gold chain and I asked to see there selection. One lady was super nice but immediately showed me the most expensive chains but then the other lady I did forget her name was super helpful and help me decide on a more affordable chain this is my bf first chain and I didnt feel like it was necessary to drop 1800 dollars on a chain but they have great discounts 20 percent off and I found my boyfriend his perfect chain and I got it for 85 dollars and add the insurance just in case it breaks they will fix it for free . The chain is so nice and my boyfriend loved it .

SO SO DISAPPOINTED. The "diamonds" were never ever disclosed as lab created diamonds. Be sure and…read moreask if you want to buy natural diamonds. What a deal and what clarity and color. Yes, because they are lab created. If the are lab created why not create them perfectly and sell them for less? Why create them in different colors and clarity? I was just so saddened that none of the sales agents could even tell me they were lab created stones. I was told well the tags are orange as if I work there and should have known what the tag colors mean. I told them they could have been orange because they were on clearance. None of the numerous rings I tried were ever disclosed as natural or lab created. BEWARE OF HELZBERG! You have to ask lots of questions or be prepared to be lied to. How embarrassing and disappointing.

While I have personally only been in to browse a few years ago.. my husband has spent quite a bit…read moreof time there and his experience has been nothing short of amazing. All three of my wedding sets mean so much to me! : 1. My original set... while not purchased at collections they did resize it for me and the exact gold and color was absolutely perfect! I was so nervous to let someone else have my rings in their care, but collections made me feel confident and trustworthy as opposed to weary and nervous like I would have at any big box retail store. 2. My birthday present in 2025.. after this surprise my husband went in to detail about the process he went through to make sure every detail was perfect, and it sure is perfect! From approving the mold to the final product on my finger, they truly and obviously put in a lot of work and attention to detail! 3. My "20 year" gift.. while I'm only 33, my husband and I met when I was 13 and he was 15. He wanted a piece to commemorate the journey we've been through, and my has he and Collections did an incredible job! I will always recommend collections, they care for your jewelry as it is their own, and the custom pieces I have are incredible. You can tell they have years of experience and a great team to work with!

Sad to see negative reviews relating to customer service as this is certainly not the experience we…read morehave ever had. Yes, they are busy, yes you might have to wait but the attention to details and service you will receive is the reason and worth it.

This is the only place I'll go to sell jewelry anymore. I received almost double what I expected to…read moreget. It's a family owned shop that gives fair and honest prices.

My exchange with Dean was quick, easy, comfortable and transparent. I used the Yelp Quote system…read moreand sent out a request at 3:30. I received a price for a gold coin within a few minutes and was walking out the door within an hour. The only hold up was me driving down there! I spent about 5 minutes in the store and was immediately attended to and had my request processed in a flash. At no point was I hassled, or pressured into anything I didn't want. This was an ideal experience and I'd recommend it to anyone else looking to sell gold or jewelry.