It was an amazing experience. Bradley was so kind and helpful. It was quick and simple.read more

This business lists 2 addresses in the Ft Worth area. I went to both when it says they are open…read moreand neither locations multi story building has a listing for the business. Find another legitimate business to do your business with.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Very knowledgeable staff and owners. Treated like a valued customer and prices for the services…read morewere very reasonable. I will continue to use this vendor.

Friendly family custom jewelry makers. And a number of nice pre made jewelry…read more Learned about this business only recently, though I have been in the area since 1985. Nice local find.

Who charges for an estimate to replace a watch crystal??? Quote: "leave the watch with me. It…read morewill take a month for my watch guy to look at it and it will be $15 for an estimate". I was a repeat customer having been there in the last few weeks to replace a watch battery and have a piece of trim reaffixed to the inside of the watch. I was charged for them to reaffix the trim piece, which subsequently fell back off. Hopefully they have more business than they need. I will not be returning. ITS NOT A HIGH END WATCH.

Very friendly and helpful. Knows his information on gold silver and coins. Very welcoming and…read morefriendly. Prices are fair

5 stars isn't enough for how satisfied I am with Elite Jewelers. Excellent customer service,…read moreamazing varieties & selections to shop from. I recently bought a 21k gold customized name neckless of my newborns name and I'm absolutely in love with it. Thank you AJ and the entire staff for all your help! I've found my jeweler for life & you will too!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Very nice folks and patient. Was able to do some cash for gold for some low sentiment pieces and…read morethey weren't pushy or anything.

I've been here a couple of times and the staff are friendly and knowledgeable about their products…read more I've collected beautiful silver coins from this local shop and enjoy looking through their silver coins collection. The silver coins are affordable and I've heard the sell-back process is reasonable as well. One of the staff, Matt answers any questions you have about the silver/gold market. As this is a gold and silver shop, photography is prohibited. I look forward to returning to CR Coins.

I just went in because my cousin and I was gonna get lunch around there and he had recently bought…read morea chain there . I remember my boyfriend said he never had a gold chain and I asked to see there selection. One lady was super nice but immediately showed me the most expensive chains but then the other lady I did forget her name was super helpful and help me decide on a more affordable chain this is my bf first chain and I didnt feel like it was necessary to drop 1800 dollars on a chain but they have great discounts 20 percent off and I found my boyfriend his perfect chain and I got it for 85 dollars and add the insurance just in case it breaks they will fix it for free . The chain is so nice and my boyfriend loved it .

SO SO DISAPPOINTED. The "diamonds" were never ever disclosed as lab created diamonds. Be sure and…read moreask if you want to buy natural diamonds. What a deal and what clarity and color. Yes, because they are lab created. If the are lab created why not create them perfectly and sell them for less? Why create them in different colors and clarity? I was just so saddened that none of the sales agents could even tell me they were lab created stones. I was told well the tags are orange as if I work there and should have known what the tag colors mean. I told them they could have been orange because they were on clearance. None of the numerous rings I tried were ever disclosed as natural or lab created. BEWARE OF HELZBERG! You have to ask lots of questions or be prepared to be lied to. How embarrassing and disappointing.

Heart breaking ! I brought over my necklace that was gold plated with my name on it with a rope…read morechain on it. They did a horrible job. The clasp is sooooo tiny I can't even put on the necklace alone. And theres such a difference in thickness in the chain its self, they replaced it with a very thin chain and charged me sooo much $$$$$I would never ever recommend anyone there period.

A friend recommended this place years and years ago and we still go here because I trust them, they…read moreare professionals and there's a reason they are busy every time you go. It's nice to have a jewelry store you trust.

This is the only place I'll go to sell jewelry anymore. I received almost double what I expected to…read moreget. It's a family owned shop that gives fair and honest prices.

My exchange with Dean was quick, easy, comfortable and transparent. I used the Yelp Quote system…read moreand sent out a request at 3:30. I received a price for a gold coin within a few minutes and was walking out the door within an hour. The only hold up was me driving down there! I spent about 5 minutes in the store and was immediately attended to and had my request processed in a flash. At no point was I hassled, or pressured into anything I didn't want. This was an ideal experience and I'd recommend it to anyone else looking to sell gold or jewelry.

Service was unmatched here. I wouldn't go anywhere else after shopping at Duffs. Mike and Leila…read moreboth were very patient and helpful to me. They had a wide selection and even a custom sample box to look and try on any style of ring. They offer lifetime cleaning with purchases from what I understand. It's definitely worth a visit!

I brought my large three-stone diamond ring to Duff's Jewelers for an appraisal. I've owned this…read morering for over 20 years and know it very well, having had it appraised before with no issues. However, when I received it back, I immediately noticed that the diamonds were not sitting correctly in their settings. My diamonds are rated VS2, meaning they're nearly flawless and have exceptional clarity. When I looked at the ring from the side--as I always have--I could see that all three stones were no longer seated all the way down in the setting as it had been before. I raised my concerns several times, but the woman at the counter dismissed me repeatedly and insisted that nothing was wrong. She took me to the back to look at my ring but oddly insisted I only view it from the top, not the side, which made me uncomfortable. I tried to look at the ring myself using their alligator clip, but it was very difficult to handle such a large ring that way. I eventually took my ring back and stated that I would seek another opinion. I went immediately to another jeweler in Keller, who confirmed that my diamonds were not properly set and that one of the platinum prongs had been soldered. It was plainly visible and not consistent with the original craftsmanship. This experience left me very disappointed and concerned about how my ring was handled. I would strongly advise anyone seeking an appraisal or repair not to go to Duff's jewelry store. As Denise stated in her review below these people are shady and shouldn't be trusted. I should have never left my valuable ring in their care.