Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

Stopped by on the chance they could help me out with a tire. They were all busy but stopped and…read moretook care of me in short manner. It was a small job and interrupted their morning but it didn't seem to matter. Will recommend in the future.

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

He just wants to help with your vehicle anyway he can and give you the best possible value.read more

Really nice guys. They helped my boyfriend in a bind and did everything to help us. They made sure…read morethe car was safe. Even though our issue could only be resolved by the dealer, they didn't charge us for anything. I'd definitely recommend them.

You know that feeling you get in the pit of your stomach when you have to take your car in for…read morerepairs? Well, say goodbye to that feeling forever. These guys are honest, straight forward, doing what they want to do, and they're brilliant! We've taken cars here for years, and the level of dedication, service & value is as high as ever. They are utterly trustworthy & treat everyone with respect. Do yourself a favor & pull into this garage with a smile on your face!

HIGHLY RECOMMEND!!!! Our vehicle broke down while traveling,…read morewe coasted into another repair shop's lot thinking we couldnt believe our luck, only to have Ralph of Ralph & Sons refuse to help us! We called Master Auto Repair and they were more than accomodating and empathetic to our emergency! AAA had us towed from Ralphs to Master Auto and because they are certified through AAA, we received a 10% discount and they even double checked all of our fluids and tire pressure before pickup, just knowing we were traveling! Communication was excellant every step of the way and the price was more than reasonable with 2 year guaranteed parts! 2 Thumbs for this shop!!

I've had repair work done to the front end of my truck prior to coming here by other places, no one…read morecould seem to do the job properly. They took the time to guarantee the parts they were putting in would fit properly this time. It hasn't drove this good since I've owned it, very professional staff and a very clean job overall. They have my business going forward.

The only way to sum them up is Fast service…read moreFair price Friendly employees Got me in with no appointment 10-20% less than anywhere else in the area. Great accurate job, highly recommend.

WORST PLACE EVER. DONT GO HERE. I witnessed a employee yelling at a new employee. The workers are…read moreworked like dogs. They look miserable. It's so hot in there. They only have small fans. No customer service skills. All of them are rude.

My truck showed a check engine light and was leaking fluid. I dropped it off on Saturday and called…read moreMonday with info... I was told that it'll be a day or two before they could look at it. I called on Friday ( 5 days now) I was told that they checked it and was told the same issues I originally told him. I called back in one week (11days now) and was told that the same but with a quote finally. On day 13, I walked there (I live close) and took it to another shop. It was fixed in one day and a half for $680 less than Mike's would have charged. I'm convinced that Mike' automotive is taking advantage of Collinsville. Be Aware!

I wouldn't recommend them to anyone not even my worst enemy. I went in for an engine replacement…read moreand left with issues that I never had before with 4,000 repairs needed. I spent over $8,000 and still can't drive the car. I never had any of the issues they mentioned until now. This is the worst decision I've ever made was trusting them with my vehicle. I pray they're blessed on their business journey because when you wrong people you'll reap what you sow because they know they caused this damag.

This is without a doubt the best repair shop I have used in over 20 years. There is no guesswork…read moreor extra charges like some of the highly advertised places charge. Rick is one of th most trustwirthy mechanics I have ever met. His practices and prices are very reasonable compared with the big shops as well. John Wilshire