I was supposed to see Dr. Rooney but I was deeply disappointed by the lack of professionalism and flexibility when my pre-surgery clearance appointment was abruptly canceled for being **18 minutes late**. The Doctor was fully aware that my surgery was scheduled in just **5 days**, yet she denied to see me and no accommodation was offered despite the urgent circumstances.
Canceling a critical medical appointment over a minor delay--without attempting to provide alternatives, or acknowledge the time-sensitive nature of my surgery--demonstrates a severe disregard for patient care. This not only caused significant stress but also jeopardized my ability to proceed with planned medical treatment.
A truly professional practice would prioritize patient well-being over rigid punctuality, especially in high-stakes situations. I hope this feedback prompts reflection on policies and doctor professional training to prevent others from facing similar setbacks.
I hope, I never have to see this doctor, again.
Sukhbir Singh read more