Slowest urgent care ever. No one cares that works here and the ceilings have mold and look like they're dripping it's awful read more

StatMD - Disgusting ceilings - Urgent Care Near Me - New Hyde Park, New York

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Horrible. Stay away. Don't waste your time. Don't even get greeted and when you ask a question, staff acts like you are interrupting thier day. read more

Went for a pcr covid test for my wife and I related to travel. The day before I pre registered for a 30 minute time slot and emailed my info. Instructions said call from parking lot upon arrival. First problem: no one picks up the phone. I tried for 5 minutes and then walked in and waited 10 more for a receptionist who informed me there's no such thing as pre registering for a time slot despite their web site. I could have just showed up and been seen as quickly. Then I went back to the parking lot. And waited. The time slot I allegedly pre registered was 10-1030 am. We arrived at 10. By the time we were done it was an hour later. The place is clean and my wife has had good experiences here but the process for a covid test needs improvement. read more

Assistant was very nice throughout my visit. I had a horrible experience and I will never be back. The doctor mixed up the vaccine I had to get and gave me the wrong one. I got a call 10 minutes AFTER I left. Who I think is the practice manager did not even apologize once and tried to convince me to not get the write up paper I was requesting for my own records. She instead wanted to be petty. Come here if you want to add an immense amount stress to your day and ruin your plans for the week. I have already told all my friends and family and I will NEVER be back. read more

Came in with a UTI, was seen By a doctor that I could not understand. Had to have him repeat everything. As his hand was on the doorknob leaving the room he asked "I presume you don't bleed anymore". Huh? I'm 61 and I think it's called post menapause. The next day I received test results for a COVID test. I did not have a COVID test. I called 3 times looking to speak to a manger. No one available. I was told I could call the next day. Next day, spoke to the manager; she said "I'd like to hear your side of the story". That stuck me as an odd statement considering they sent me results for a test they didn't administer. Still have not received test results. Keep driving. There are plenty of walk-in facilities available. read more

I haven't been to a doctor in quite a while, but this gave me faith in healthcare. It was an all around pleasant, efficient, and effective visit. I woke up on the July 3rd completely unable to hear out of my left ear - I tried drops and q-tips and had no success. When I woke up on the 4th of July, with a big day ahead of me, I only imagined the miserable process it would be to go to the doctor; however, when I got there I was immediately sought to, right away, had nice conversation with the assistants there and then was treated by the doctor. In and out within 45 minutes and completely fixed up with no hassle. It's what health clinics should be. read more

this place used to be good, now the doctor is nothing but useless. i explain my problem to the nurses and the first words that come out of the doctors mouth was, "what do you think we are, you need to go to a hospital" i had told him i had had 2 beers saturday afternoon and from then it went down hill. he started question me insanely asking if i was on drugs or drank more then what i said, then procceded to say "alcoholica tend to lie about how much they really had" and laughed. told me i was shaking and that im going through withdrawals when i really wasn't. i barley drink. he constantly kept asking if i did coke or drugs. i never did drugs once. not once did he run a single test. i decided to go somewhere else turned out i have the flu. and i explained the same story and the doctors and nurse were very mature and respectful about the situatio. just bad timing with the alcohol. don't go here. the doctor is completely useless and so it the facility itself read more

This urgent care is overall nice and clean, and staff is pleasant enough. I usually do feel that I am in good care when I am there. But I cannot trust them to be seen or receive test results in a timely manner, as past experiences have proven. ("Timely" is subjective - but, several times, I was literally assured test results by a certain day yet did not receive them until a few days to a week later...and getting them was pretty time-sensitive. I was also once told the wait time in the waiting room would be "30 to 35 minutes"...yet was not seen until an hour and a half later.) For those reading this: Yes, you will get good care (why else would I return?); just please be aware that you shouldn't go here when you're on a time crunch or actually need URGENT care. (Oh, the irony of the name "Stat" MD...) read more

The staff and doctors at StatMD are caring, responsive, and knowledgeable. Grateful to have this service in our neighborhood.

I frequented this Urgent Care while my mom was in the hospital for 53 days last summer and I had to present a negative COVID test every 3 days in order to visit her. Most often Tamana was the one to administer my test. She was extremely gentle and made the test as painless as possible(as painless as possible for a long swab going up your nose can be lol). Every time she would see me, she would ask how my mom was doing and always sent her best. I ended up getting a COVID antibody test because through the hospitalization my mom found out at some point she had had COVID. I explained why I needed the test and would be called when the results were in. I got the call and to my shock(since my mom and I live together) it was negative. The next time I saw Tamana, she said she was just as surprised that the test was negative(I was the only one with a pending antibody test so she knew it was mine). She also made sure I knew of the results. If you're being treated at StatMD by Tamana, you are beyond in good hands. read more

I had gone to State MD a couple of weeks ago for a sinus infection. I usually get them and I know exactly what it feels like. Dr. Augustin Enaw had examined me. I told him how I was feeling and could not stop coughing. As he examined me all he did was talk and didn't ask me any questions. He even touched the flashlight to my tongue when he was looking down my throat. I have seen many doctors in my life and this one seemed to be a quack, I could just feel it. While I was there he just wanted to give me cough medicine and no antibiotics. He told me if my cough doesn't get better in 3 days to come back, I had already been coughing non stop for 2 days. Then I started having an episode where I was nauseous and started sweating. He asked if I was having chest pains and I was not. He was so convinced I was having a heart attack he didn't explore any other possibilities. Had he asked me what medication I had taken he would have realized I was having a reaction to all the over the counter medicine I took. He told me I was having a heart attack so I called me wife to inform her and of course she was very upset. Immediately they had called for an ambulance and I had told them to call the New Hyde Park fire dept. I am a resident of New Hyde Park and I know the fire dept is very efficient but they ignored my request. When the Nassau County EMT arrived they took my vitals and said I was not having a heart attack but they still had to take me to the hospital. I went to the ER and they also told me I was not having a heart attack. After they examined me they sent me home with antibiotics which I should have been given in the first place. Then I discovered the EMT informed my wife that they have had many false alarms from this Stat MD and this Dr, was a quack. I have been to this Medical Center many times in the last 10 years and has always been very good until now. Every time I had visited I would get a call in a couple of days to see how I was feeling, no one had called to follow up and it took 2 weeks to get a report we had requested. To sum it up, another 10 minutes after my episode which was only a few minutes I would have been fine. All the nurses and staff were excellent, they knew exactly what they had to do, but the doctor was not. This Doctor wasted valuable county and hospital resources for a false alarm when they could have been assisting others who really needed it. I would give them no stars but one is the minimum. Hopefully they will realize this office has issues and they will address them and be good again like they use to be. read more

StatMD - Urgent Care Near Me - New Hyde Park, New York

The staff at Stat MD were very helpful in navigating immigration process in an efficient way. They were very friendly and it was a good experience - would recommend to anyone needing their services. read more

Seriously?!? This place has gone down hill.. hours wait and then a simple procedure/ visit referring it out instead of doing the work.

Horrible horrible experience. I do not recommend going here. This office is located on Jericho turnpike in Long Island. I have written past reviews about their business. Someone really needs to look into their practice. I keep getting bills from them yet I paid in full before I leave their office. On top of billing issues, you can make an appointment and still not be seen for over an hour. On top of that, you hear doctors yelling at the admins. Needless to say, I am no longer A client. If I can save someone the trip by writing this review then I know I did my good deed for the day ! Good luck read more

Very efficient. Staff and doctor. Good place for minor medical treatment. Very clean.

Terrible customer service. Long wait. Rude staff especially front desk staff. Go to a prohealth, or any other urgent care center!!

Been here a few time for random mishaps. The wait was never too long, and most of the staff are really nice and you never feel rushed when you're in the exam room. I also liked that they are concerned with your healing for whatever your ailment is. The first time I went here was due to a bite from my cat. My cat is normally a biter, but I had no clue that if they bite you hard enough, the bit can get affected because there's a lot of bacteria in a cat bite. I forget who I had but they listened to my explanation and cleaned my bite up really well. I had a prescription and they checked up almost every day to make sure I was healing well. The second time I went here was because of my 21st birthday. At the end of the night I ended up taking off my heels in the city and putting on flats. As I was using the bathroom before leaving the bar, I stepped on some broken glass that cut into my foot. The bar did a pretty good job on cleaning me up but I went here in the morning to get x-rays done to see if there was any glass still in my foot and to prevent infection. They really helped me out in this situation, gave me a note that allotted me a few much needed days off work, a copy of my x-rays on a CD and some medication. They called up in a few days to make sure I was feeling better. Parking can be a little tough and the waiting area is small, but it is really nice in there. read more

I can't agree with the negative ratings for this place. I badly injured my foot running, so bad that my first thought was to go to the ER. However, once I found out this Stat MD had x-rays on premises, I decided to let my first positive experience lead me here. Just as before, the front desk staff was nice, the facility was clean and I wasn't forced to wait long. The only negative was that I dislocated my toe, however Dr. Koslow was able to reset it. Very happy with my decision to go here rather than the ER. read more

I have been here prior but only when my sister was a patient. This time it was my turn. Had very little paperwork to fill out. They took me in within 15 minutes. had a few xrays done, the doctor went over the prescriptions and what to do until i see a specialist. The doctor also recommended an orthopedic to see for my injury. They gave me a doctors note for work, information regarding the Rx that i will have to take and called in my Rx to CVS, Staff was very friendly. I did not feel rushed in the operatory either. Even when i had to go take the xray it was difficult to get on and off the table the xray tech was very patient and even offered to help. highly recommend this place if you need some quick TLC! Keep up the great work Stat MD! read more

Great place, extremely friendly and nice staff. Great service. Highly recommend . Maleeha is great as is all the personnel and the front desk is also extremely efficient! read more

This place used to be very good.Not sure what happened.The intake staff and technician in room were great but the so called doctor was off putting,rude and negligent! He did not listen to my concerns and talked down to me. Insisting since I had no fever I was fine. Nobody EVER called me back to tell me I had the FLU . I was called back by a PA who apologized and sent w cough medicine over and told me the office manager would call me the next day! Nobody ever called me back and I wound up seeking care somewhere else as it turned in to bronchitis! Exactly what I told this doctor I was afraid of happening .A real physician got me chest xrays, steroids and antibiotics but the negligence of this place- it extended an illness making it last and turn in to more because someone with an ego trip thought he knew better and I was interrupting the holiday party they had going on. How many weeks later and still no call back from staff manager. read more

What a wonderful experience!! I had to take my children to get Covid tested after recent travel. I was pleasantly greeted by the receptionist. The office manager Safia also greeted us to make sure we're having a pleasant experience. Sam took my children's vitals and thoroughly explained the Covid test to my children without intimidating them. The office is extremely clean and the equipment is very up-to-date. We are very happy to have a excellent urgent care in our neighborhood. I recommend it to anyone needing medical care as I am a healthcare provider as well. read more

Pleasant and Professional staff. Rapid COVID testing was Rapid after see Dr. Highly Recommend. read more

Not to say that I enjoy having a reason to visit a medical professional, I have to say that this is by far my favorite urgent care. Starting with the receptionist, Sophia. My experience is always a positive one. For an urgent care of this size, I still get the care and attention I would expect from my PCP. My most recent visit (an infected stitching) I was seen nearly in minutes and was given the appropriate amount of attention. Great work everyone. read more

Very bad experience. Will be going to ProHealth and Northwell Health in the future. I was bitten by a tick and had the tick still in my arm. I decided the best thing would be to go to urgent care. I went in very quickly within minutes. The nurses aid took my vitals then the nurse came in who was very nice. She was concerned about the wound. The doctor then came in and proceed to look at the bite. He said he would remove it. The nurse gives him the surgical kit which she open for him. He started to touch the instruments without putting gloves on. Now he starts pulling at the tick and the pain is excruciating. I asked him if I could have a local anesthetic so I would not feel him getting it out. He now goes to get the needle with the anesthetic. When he comes in he finally put on surgical gloves. He gives me the anesthetic and then proceeds for 25 minutes to get the tick out. He finally tells me he thinks he got most of it but there is some he can't get out. He said he will put me on antibiotics and my body should push the rest out. He then gives me a tetanus shot and tells me to come back in two days. I returned in two days and was told by someone in the facility you don't really want to see that doctor again. It would be better to go to the emergency room. I did as I was having joint and muscle pain, had a 102 degree fever the night before and had tightness in my chest and felt flushed. At the ER they took blood test and put me on a stronger antibiotic. They are concerned about a tick born illness and an waiting for the results. They checked the wound for parts of the tick. $30 for Stat MD and $200 for ER. Should have just gone to ER in the first place. Great experience at North Shore University Hospital Manhasset. This doctor is a quack. Don't go there. read more

Ran in here on a Wednesday evening after work so my son could get a COVID test for camp. I was informed by the front test that they were closed. However according to the website it says open 365 days, 7 days a week from 9-9pm. I told the front desk worker that and they said they stop seeing patients at 8:30. I walked in at 8:34. 4 minutes late and they could not accommodate me. This used to be my go to for COVID testing. But I will take my money else where after this. If the policy is they "stop taking patients" at 8:30 pm then it should say it on the website. Highly upset. Don't go here! They are not nice or accommodating at all! read more

The physicians are kind and sympathetic. I went in for an illness and was treated on time and with respect by them. What I didn't care for was the front staff who when taking my personal information shouted out my responses loud enough that McDonald's across the street could hear. I didn't need to have everyone in the waiting area know my full name/date of birth and my insurance information. I showed them my identification along with my insurance card and if they requested anything more such as a copayment, they could ask, not scream everything out. read more

Sadly my experience here was a bad one. I brought my wife in for a severe throat infection. She came in we did all the paperwork and we waited like normal people. 30 min passed by and no patients were being called. I asked the front desk girl what happened and she said the dr will be right back. Meanwhile in the waiting room, we had a patient next to us was burping up a storm and another patient next to us was farting all over the place. The front desk girl payed no mind while she was on her phone. My wife starts getting fed up and asks whats going and as soon as she asks the front desk girl, the dr comes strolling in with subways..... Apparently dr was on lunch for 1 hour and nobody was being seen. My wife and i got fed up and left. This is sad because i have been to and worked at various urgent cares and never seen one so disorganized. Will not be coming back at all. read more

StatMD - Horrible service! - Urgent Care Near Me - New Hyde Park, New York

I went to StatMD on Thursday the care I received was excellent. The physician was very kind and informative, the X-ray technician was very thorough and explained everything to me. I received my results in 3 days. I would definitely recommend. read more

When you call be prepared to be put on hold for at least six minutes. There is nothing quick about this urgent care in comparison to others. Even when I went and there was no one there, it took 20 minutes for someone to even walk in the room. I waited 3 days for lab results and they're lucky that I had not become septic at that point. Lack of urgency, lack of consideration and complete lack of care. Go to your own doctor unless you want to wait 3 days to figure out what's wrong with you. Lab results take way longer than they should. read more

Went here this morning for a covid test one hour after opening only to be told they are not seeing anymore patients for the day. it's almost 2 years into the pandemic and you haven't figured out a way to handle the volume of patients! On my way to Citi MD. I was warned about Stat MD but thought I would give it a try. DON'T WASTE YOUR TIME!!! read more

I came in for a checkup since I wasn't feeling well. The scribes Sandeep and Zainab helped so quick. The entire check in process and checkup was so efficient. The doctor that saw us Dr. Byalik checked everything and explained to me exactly what I was feeling giving me prescriptions and treating it options. Appreciate the stat md team. read more

Wow, What a disappointment! I've used StatMD many times in the past at their old location. Always fast and professional service. This weekend I had a minor emergency pop up with my 90-yaer old mom. I figured based on past experiences at StatMD that would be the quickest route to go. I took my mom, in her wheelchair, to StatMD around 2 o'clock on a Sunday afternoon. As we enter I see one other couple in the waiting area so I'm hoping the doctor can see her relatively quickly. The front desk staff are very friendly and assist us with the paperwork. In the meantime another patient walks in, speaks with the front desk and explains her situation, she is immediately escorted to an exam room. Wait, what? How did that happen? After waiting 15 minutes in the lobby, one of the receptionists eventually escorts us to an exam room. After about 5 minutes another staff member came over and took my mom's vital signs. At this point 20 minutes went by. Not really that unreasonable. The staff member turned on the TV in the exam room for us and told us we would have two more visitors, a nurse who would ask a medical history and finally the doctor. Well, we sat in the exam room for another 40 minutes, opening the door for ventilation occasionally just so we wouldn't feel so isolated. It was now OVER AN HOUR since we walked in the door. My 90-year old mom was completely frustrated. She felt this was a wasted trip and kept asking me why we didn't just go to the emergency room, it would have been faster than StatMD. Bottom line, we ended up walking out the door without seeing a physician. They let us sit in the room for 45 minutes without even updating us on how much longer we would be waiting. Not professional in my book. There are other urgent care providers in the area. I'll be heading elsewhere next time. read more

This is the most unorganized dysfunctional urgent care I have been too I have been here since 1250pm I have seen people come in after me and leave Before me I was told to come back at 3pm and when I came back they said they were not seeing no one else so I asked to speak to a manager when the manager arrived she did not say anything to me just handed me a form I filled it out and handed it back now I have been sitting here waiting for hours just went inside at 550pm and was told they are 10 more people infront of me how!? I just came here for a rapid and pcr maybe you need to start taking appointments or answering your phones or emails so things like this wouldn't happen read more

I needed to see a doctor and didn't have time to wait a month or more (standard waiting time to see a new physician) so I visited Stat MD this morning. I arrived ten minutes before opening time, there were already two people in front of me, but they were seen quickly, as was I. The doctors and PA's that I spoke with were intelligent, efficient and kind, and the front desk handled everything efficiently as well. I would definitely recommend Stat MD to anybody in need of a doctor, with or without insurance (yes they take insurance!) Also, be careful parking in the small lot, you may get parked in! read more

I had a terrible experience at this facility with my doctor. Not only did he have me help him take my blood, but he wore his mask around his chin the entire time. The elderly doctor appeared dirty and disheveled. Unfortunately I had to return and the experience was exactly the same. The nurses were kind and did their job, but the doctor was terrible. I will not be returning. read more

Okay so I think I reviewed this place before and gave it pretty high marks but I have to come back and provide another review. I took my 4 year old son here because he was complaining of an earache. This generally means he has an ear infection and we just need some antibiotics to clear it up. We saw a doc (Aronbayev? Perhaps faulty on the spelling) who told me his inner ear looked red. He did not confirm there was an ear infection. However, he gave us amoxicillin and told us to come back if it still persists. So we take the meds for the required 7 days and my son didn't complain anymore so we thought it was done. Two weeks after our visit he wakes up at 4am screaming and crying about his ear so I take him to his ped. He tells us that he has an outer ear infection, not a middle ear infection, and that oral antibiotics would not work and he needed ear drops. So the StatMD doc misdiagnosed his ear infection and prescribed the wrong medication. I am very disappointed in this and feel like I should definitely warn people that they may misdiagnose you. I don't know if this doc wasn't familiar with kids, or he's never seen an ear infection before, or what?! Either way a little alarming and I will have to be very careful in the future about coming here. read more

I came in to get a rapid test for covid an hour and a half before closing time at 5 on a Sunday . When arriving and checking in the lady made a nasty comment about how another MA (medical assistant) Had "invited " people to come in to the office before 5 pm. She is obviously miserable with her job and should not be the face of a medical business . My two stars go to the Ma who assisted me he was very courteous and walked me through the whole process which made it easy . Dr also came in to see me but felt like i was rushed at the end . Will definitely not be returning I prefer to drive 10 minutes more and go somewhere where i will be treated with the respect and time that every individual needs . read more

One word...MISDIAGNOSIS! My 19 year old son went in with a complaint of back pain on Aug 12th. Dr Tang and Dr Intravadan Dave examined my son ,ordered a chest x-ray. His oxygenation level was 66% according to my son. They administered O2.After the chest x-ray (only 2 views) Dr Intravadan Dave claimed he had the lungs of a 55 year old working in a coal mine. On 3 seperate times yelled at my wife and son for him to stop smoking and he fluid around his lungs. The doctor ordered an ambulance to goto emergency room because he had a punctured lung. At this point my wife and son were afraid that he was dying.I went with my son to the hospital( durning a pandemic). My son walked in and out of the ambulance was examined be hospital doctors. Chest X-rays were taken( 8 views). His Oxygen level was 99%. No punctured lung, no fluid around the lungs and lungs were health normal lungs of a 19 year old. All he had was a muscle strain.I will never go back to STAT MD again. They scared my family,Misdiagnosis the injury and waisted precious resources of a hospital durning a pandemic.I DO NOT AND CAN NOT RECOMMEND STAT MD! ZERO STARS read more

Stopped in to get my physical completed and the MAs&doctors took care of everything. I was in and out in under 30minutes and the friendly staff helped me with all the paperwork. I've been coming here for a few years now and they always provide friendly&professional service. The new location is super clean and the parking lot is much bigger and very convenient, will definitely continue coming here. read more