Good small family business, owner is 2nd generation. Jon is a great guy and a good mechanic. Highly…read morerecommended

I sent this "business" a message on Facebook, inquiring about a specific vehicle. I asked for a…read moreCarfax report, and they did not send it for over 4 days. I simply decided to buy a car elsewhere and I left a review of my experience on their Facebook page. Their online salesperson, Jacqueline Nelson, then sent me multiple personal messages and tried to friend request me. She then used the information I gave their business to have everyone online harass me. They literally posted my name, Facebook page, phone number, and even my home address online and told people to harass me. They then asked for people to find out where I work so they could harass me there. The business page even admitted to posting my information, because it's "freedom of speech." Not only is this business unprofessional, but they simply have no morals and will use your personal information to harass you, and even post it online for the world to use.

After having months worth of issues with a warranty option I purchased through the dealership for…read moremy Cadillac, my frustration got the best of me. The warranty covers as follows: Tire damage due to road hazards FOB replacement no questions asked (highly doubtful, but cannot confirm nor deny because I never used this option) Dent repair on door dings, shopping cart collisions, etc.. As long as the paint wasn't chipped, or the sheet metal wasn't creased. Return to present: I have been waiting for over six weeks for 3 dings the size of dimes to be repaired by a representative from the warranty company. Over sixteen text messages a week for the last six weeks stating a repair technician would be calling me within 24 hours later, no repairs were made. During my last call to company, I was told a dent tech would come to my place of employment and fix it right there. I received a text stating to call a number. I called the number and a gentleman answered the phone. When I stated why I was calling, he proceeded to tell me "I was out of my mind if I thought he would drive to me for $80.00 and refused to do it. Now on to dealership: I walked in angry at the world.!! I went into the managers cubicle and proceeded to give him an earful because his company originally sold me the contract. After a few choice words by me, the manager implemented the follow solutions: Took care of all dings in my car at their expense. Cancelled the warranty contract for me and said I would be receiving a reimbursement check in the mail. Washed and waxed my vehicle Washed the entire interior Shook my hand and apologized for the inconvenience (don't know if I would have shook my hand after my temper tantrum) This is how customers should be treated, especially when purchasing a product such as a vehicle. No questions asked, no run around, no attitude. Thank you Northwest Hills for being a stand up company. I have recommended this dealership to everyone who asks about purchasing a new or used vehicle, and I will continue to do so with the utmost confidence. This is the way to do business. Thanks again.

I purchased an extended warrenty for my 22 ram . My truck had 83k miles. It was brought in 4 times…read morefor the same issue. Every time I had to rent a vehicle. And the issue wasn't fixed. The option they gave me was that they would return my money back at a prorated amount. They never contacted me back. I asked for a bumper to bumper plan. They claimed to have replaced a ground cable. The trucks has a code for an exhaust regen issue and def. I had a mechanic look at every ground cable on the truck and none were replaced. Only sprayed with WD-40 . I was told that there master mechanic has quit and they are unable to fix it. I spent 4,200 on the warranty. The truck is un drive able . I will write another review after everything is solved. Very unhappy.

Being from Litchfield county, we weren't familiar with Ingersoll. My husband had been on the…read moresearch for a lightly used truck. After several online searches he found numerous trucks that fit his requirements at Ingersoll. Once we arrived, we were amazed at their selection, 15 acres of new & used vehicles. Lisa P was assigned to us as our sales associate & she was very professional, knowledgeable and easy to work with. Their prices are extremely competitive and offer great value. The entire buying process was pleasant. We will definitely return when it's time to buy another vehicle & we've already recommended Ingersoll to friends & family.

Trying to reach or talk to anybody about the warranty I bought on my pre owned vehicle from them…read morehas been a disaster. Does anybody answer the phone at this place? I've called them 6 times. 5 different days. Nobody can help me

They take jobs they can not complete. Took my car as a tow job and then said they could not do itread more

I sent this "business" a message on Facebook, inquiring about a specific vehicle. I asked for a…read moreCarfax report, and they did not send it for over 4 days. I simply decided to buy a car elsewhere and I left a review of my experience on their Facebook page. Their online salesperson, Jacqueline Nelson, then sent me multiple personal messages and tried to friend request me. I simply deleted her messages and friend request and did not reply. She then used the information I gave their business to have everyone online harass me. They literally posted my name, Facebook page, phone number, and even my home address online and told people to harass me. They then asked for people to find out where I work so they could harass me there. Little did they know, I am a Staff Sergeant in the U.S. military, and they decided to harass me, on 9/11 of all days. Not only is this business unprofessional, but they simply have no morals and will use your personal information to harass you, and even post it online for the world to use.

It's funny how a "free oil change" turns into a $1,500 service. Every time I've dropped my truck…read moreoff for a free oil change, something expensive was wrong with it. They talk to me like I'm a child too.

Best auto service in Dutchess County. These guys are super skilled, quick and good hearted. We…read morereally lucked out dealing with these guys. This is the place to go.

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Autobahn has been my go-to shop for maintaining and repairing my BMW for several years now. Each…read moretime I deal with them I become more and more impressed. They are dedicated to top-notch service, friendly, helpful, knowledgable, fast, always happy to give in-depth explanations of what's going on. Anytime I call to check on my vehicle, they take the call and give me the info I need. I never have to question their billing, because I recognize that they provide great value at fair prices. They also stand behind their work in a way I've never experienced from any other shop. I just can't say enough good things about them. I can't imagine bringing my car anywhere else.

Owner has a bad attitude and doesn't want to do real mechanic work because he knows he over charges…read morefor everything and doesn't want people coming back calling him an a hole because it isn't fixed right. Just wants to service the upper class demographic so prices are hardly questioned. If you want to pay $150 for a $15 dollar part that takes literally 3 minutes to install, then this is the place for you.