Fast, high-quality service, no appointment needed. Very reasonable pricing. I usually have to…read moredirect them a bit on the preventive maintenance but appreciate they let me bring my own parts for them to install.

Went to get my side mirror replaced. Quick service, reasonably priced, friendly - I was very happy…read morewith their work.

Dropped by after a hit-and-run to get a quote on how much repairs would cost (got an estimate from…read moreinsurance but wanted to get a second opinion). I called Mr. Lee on a Thursday afternoon to see if they could check out my car since I was close by. He said to come by, and when he saw my car he assured me the damage was just cosmetic. He recommended I just keep the money from insurance rather than go through repairs and I really appreciated his honesty and how quickly I got to see him. Recommend!

Extremely quick, communicative, and upon my request they thoroughly diagnosed the other issues I…read morebrought up. Needed a throttle body and coolant temp sensor, and I got my car back the next day. Final price was slightly higher than I anticipated because the initial quote only mentioned parts, but when parts exceeded the anticipated price, he still honored my initial quote on the parts. I'm used to cheap mechanics so the cost was slightly higher than I hoped, but the quality, speed, and thorough work is well worth it. Will return next time I'm in the city.

Eric is amazing. He was timely, communicative and explained exactly what the issue was and how he…read morewas going to fix it for me, no BS. He has incredibly fair pricing, especially for DC, and was a super pleasant mechanic to work with. He'll take care of you, would highly recommend!

From the owner: Mobile Mechanic we come to your location and repair your business read more

I had my headlight and door handle replaced. Very responsive and quick service. Communication in…read moreperson was sometimes unclear but overall it was a good experience and seemed fairly priced.

I had two dents in my BMW, one being further damaged by another vendor, that were repaired by…read moreDick's Auto Body. The repair was perfect and done on time. The price was very reasonable and according to the estimate. I highly recommend this body shop. Another bonus was that the shop is near the Red Line metro station and did not need a ride home back to N Virginia.

I have been coming here for 14 years. I won't let any other mechanic work on my cars. You can…read moretrust them! They are the most honest auto shop around. And they don't gouge their prices. Easter Automotive is the BEST!!!!!

The company was recommended to me by one of its customers. I have used them three times since being…read moreintroduced. The service was great and very professionally done. My automobile is just seven years old and I have saved quite a bit of money from oil change to under hood work that was not under warranty. Their schedule is your schedule. I have also recommended them to others.

My experience at AutoZone Auto Parts was outstanding. All the necessary car parts are easily…read moreavailable here, and everything is neatly organized. The staff were very knowledgeable and helpful; thet assisted me in fininding the right parts. The service was fast, and the environment was clean.

This autozone, in Northwest Washington is a good store.They give you good prices and they also will…read morealso put lights back in your car or they supposed to be the right way of just overall good customer service love this store

I have a Hyundai Elantra that was originally painted with a defective paint that started peeling…read moreoff. Hyundai knew of the problem and gave an extended warranty. It referred me to a local dealership to exercise the warranty, and the dealership referred me to Crash Champions. But the dealership actually didn't want to do the work and tried everything it could to avoid acting on the warranty, but Mark at Crash Champions was my champion. He pushed the dealership to set up the financing arrangements, and although the dealership resisted for months, Mark stayed with it all the way to make the work got done and make sure everything came out right. It was the kind of service you hardly ever find these days. He's a good guy, the kind you want to deal with. Next time I need car work I will definitely go to Mark, and I recommend you do too.

TLDR: Go elsewhere…read more I dropped my car off two weeks ago, was told it would be ready last Friday, was getting multiple emails a week saying it will be ready Monday August 31. On that day I called to check the status, first it took forever to have someone respond back, then they told me not only is it not ready, that I shouldn't have trusted their emails. OK, when will it be ready? Oh, we don't know, we're missing a part and it might not get here till October 14. TWO MONTHS. Apparently there's no way to know when parts are available till after they take your car and disassemble it? I don't have rental coverage (lesson learned), I'm screwed trying to get my son to school and practice. And apparently I cannot even get my car back because it's taken apart. WHY WOULD YOU TAKE APART A CAR THAT DOESN'T HAVE PARTS READY? And why wouldn't you communicate where things are with the customer? I don't know how this all works, I find it appalling that women in particular have to worry about being taken advantage of when dealing with cars. I went through my insurance company to protect myself. At the very least if it's true one cannot find out the status of the part till after they take apart the car, they owed me a phone call to explain the situation. I'm beyond enraged. If I can spare one more person the ordeal of dealing with this shop, then this review and bad experience is worth it. I'm shaking from how upset I am. Please please go elsewhere. I'll update when I get my car, but now I have zero faith the repairs will even be done properly and I'm regretting this experience.

I dropped my car off here after an accident that damaged my rear bumper. I have USAA and they made…read morethe claims process super easy and time saving. I was excited when they told me I could drop the car off almost walking distance from my house. Reviews were so-so, but I figured a simple repair wouldn't take too much time or energy. I came to the shop and a guy yelled at me for parking in the wrong spot. Okay? I figured he was just having a shitty day and wrote it off. Happens to the best of us. I go in and the office is rowdy, but the enterprise rental lady was super sweet. I decide to deal with the noise and stay. It's a body shop, not an office after all. I wish I wouldn't have dealt. A week later my car is ready to get picked up. My girlfriend dropped off my rental car and picked up my actual car. Two things to note here A- Her father owns a body shop, but I was too lazy to drive all the way to SE to get my car looked at. B- USAA waived my deductible because they're awesome. I informed the receptionist when I dropped the car off and showed her the paperwork proving that I was free and clear and that USAA waived everything. Cherner Collision refuses to give her the car because they insist I owe them $500. She tells them to call USAA because I do not. They argue with her. She tells them again to call USAA because they waived my deductible. Cherner Collision makes her sit their for an hour while they verified information I'd given them previously. Night begins to fall and they finally clear her todo a walk through and take the car. At dusk. In the dark. None of the mechanics could be bothered to walk her around the car and point everything they fixed out, however. Thankfully she has a background with cars and could evaluate everything and determine the car was good to go. Everything's perfect until she gets home and realize they didn't put my damn license plate on my damn car. I call Cherner Collision Center in a panic and ask them where the hell my plates are. He tells me they're DEFINITELY in the drivers side door. Or the glove compartment. Or the trunk. Or the rear window. Or the back seat. They then tell me to just put the front plate in the back; I have GA plates so I only have one plate. The one back plate is gone. I again call today and sit on hold for 20 minutes while the guys calls the mechanic who works on my car. They both have a million excuses and agree to "look around I guess." I guess? I want my damn plates! To add insult to injury, they replaced the bottom lip of my the bumper on my shiny ass dark gray car with a dull matte black part. The paint job is also off and my bumper is now a darker color then the rest of my car. My car has been a garage kept 2013 with absolutely no fading. Now it has 1/8th of a terrible paint job. When I brought this up I was offered a half hearted "well bring it back then." Dude. You've got to be kidding me. I am pissed at Cherner Collision and could possibly have been appeased if their customer service wasn't so "your problem not mine" about everything. But now I'm pissed that I have to send my car back to a shitty shop to have what shouldve been an easy fix fixed again. UPDATE- They never found my plates. My car sat in a lot for a MONTH AND A HALF while I waited for replacement tags from the GA DMV. They also scratched the hell out of my paint job. I have chips everywhere that no one noticed at dusk and now have to pay out of pocket to get my car repainted. I try to support neighborhood businesses, but never again in hell. I'll youtube it before I ever let them touch my baby again .

An insurance company instructed me to bring my car here for repairs after I was rear-ended…read more -They kept the car for a month and did not communicate with me about why or how long it would take. They kept pushing back the date I would have it back, to the detriment of my plans. -When I got the car back the driver-side door had several dents. The shop manager said they had been there when I brought the car in originally. They were not. If I had a choice, I wouldn't bring my car here.

I took son 2010 wheel chair van for repairs because it would not go into gear. I went to cashier…read morepaid the $1500 bill, got the key, started car, it still would no go into gear. Mechanic dhop Owner Jin, pretends not to speak English well, but clearly stated he would not return my money. I am a retired senior citizen, that bill was same as million dollars to me and my son. BEWARE!?

The service here is quick and easy to fix, but every car has issues that require additional repairs…read moreafter the estimate. Customer dissatisfaction is a constant, no matter where you look.