I stopped by Battery X-Change, at 20th and Belmont to have them diagnose a minor issue. A sign said they're closed (possibly for renovation, possibly for good?), and directed me to their sister location, Northwest Battery Supply, a few blocks east. The staff at NW Battery couldn't have been more helpful. They ran tests to see how much of a charge my battery would take, and ultimately gave me a loaner while they put my battery on a more industrial strength charger overnight. I'm happy to say that they fixed my problem, and that they stand behind their products. I got great advice for maintaining the life of my battery, and I'm happy to have these folks serving SE Portland. read more

Went in via good reports online. Went in got service right away. I said I have battery that is over six years old and failing us. Told service tech just wanted a reconditioned battery as do not know how long we will keep car. He said let's check condition of battery first. He ran a battery test, and confirmed our need of new battery. We ended up with a sis month guaranteed battery. For a more than reasonable price for all the work they did. Mgr. was more helpful answering all our questions. We will be back and recommending to all that are asking about a straight shooter battery Company. read more

Kyle did an excellent job of fixing me up with a new battery at a very reasonable price. The one I've gotten a few years ago was getting a little weak so he did a warranty exchange for a small price and now I've got an 84 month battery and I got to say the service was excellent, Kyle is a good communicator really knows his stuff and his focused on taking care of the customer. Don't hesitate if you're having trouble go there and get it fixed. read more

Northwest is top notch. I had them get two Lithium batteries for my RV. They took pictures before removing the existing batteries and did a superb job of installing the replacements. They double checked the wiring several times during the install. If you have battery needs for your car, truck or RV and are in the Pacific Northwest, they're my "Go to" recommended battery place. **** 5 Stars ***** read more

Northwest Battery Supply - After install - Battery Stores Near Me - Portland, Oregon

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I've been coming here for 20+ years and they've always treated me right. They sell quality products at reasonable prices, and stand behind their products. I much prefer to do business with a local company instead of a national chain in order to help the local economy. read more

Took my battery in for a check after getting a thumbs down at AutoZone. NW Battery said the battery was serviceable with no latent defects. They said their standard replacement was well below the cranking amps of the one I had. That is enough information to save $140, thoroughly clean the battery terminals and reinstall. Thanks NW Battery, Les Schwab and AutoZone will no longer see my business. Quick, efficient, and courteous. read more

I have an excellent selection of batteries for UPS systems and they have them all in stock

Good knowledge base about batteries and willing to share that information. Feel confident I'm not getting ripped off.

I must agree with the other glowing reviews of Northwest Battery Supply. I had not read any of them prior to deciding to submit this review after an excellent encounter with the owner and/or manager, (Keith) and staff. I came in with a 2014 Sonata hybrid that was not starting occasionally and needed a diagnostician that could determine if the problem was in the alternator, battery or other issues. Keith attended to me personally and in a very caring manner explained his analysis and suggested we charge the battery to investigate further. When the battery was fully charged and driven for a few days I returned to see if it held the full charge. Long story short he quoted me a very fair price for a new battery installed and did all of the diagnositics for free, charging only five bucks for an all day charge. If you want a fair price and staff that really focus on your problem and take time to make sure it's done right, this is the place to go! read more

This place and the employees are amazing! We came by late in the afternoon, and were given complete attention, no rushing us through, given such friendly service, and we left with not only all new RV batteries, but amazing directions on how to safely get back on the freeway. We felt we were treated like family! And the staff is extremely knowledgeable, so we got the best products for our needs. We can't give this business a higher recommendation. Wish we could. Thanks, Larry! read more

Im not typically a Yelper and am usually not a fan of this platform. But today I feel compelled to do so because I had a truly wonderful experience at Northwest Battery Supply. I pulled in and within minutes was greeted. I usually go here for battery purchases but coincidently my current one didn't come from them. Regardless, the staff was happy to help and right away. James took the time to not only access the issue but immediately started correcting it. He didn't act annoyed or seem inconvenienced. He showed me what was wrong and had a great sense of humor. All in all, I was out in an hour with what I needed and the peace of mind that I would get home safe. I come from a customer service background and cant appreciate enough the amazing attitude these guys had toward me and the situation. THANK YOU THANK YOU for your help today. You will always have my business. read more

Needed a battery for my lawn mower, of all things. The problem was, we had bought it 10 years ago in Vermont and the company that makes them is in....Vermont. Shipping a 20 pound battery that already cost $100 was not the best option. When I realized the one 'special mower battery' was actually two generic 12v batteries I started hunting around. Long story short, called NWBS and described what I needed. The guy on the phone knew exactly what I needed and had them in stock. I headed down there and got a higher amp/hour battery than the original and the guy even told me how to hook the leads back up so I didn't blow myself up. Got them home, stuck them in the machine and cut the entire yard without any loss of power. For about the same price as batteries online and 1/3 less than if I'd bought them from the mower place, I got to talk to a human in person and actually check the batteries to make sure they fit. Great deal all around. read more

The staff here are absolutely wonderful. All of them were extremely polite, friendly, and kind to me during my visit today. I got a new car battery which they installed for me very quickly. My car is up and running again, and I'm so thankful for all of their help. If you ever have any battery issues, or need to buy new batteries, this place won't let you down! read more

I came in with a small request - to replace the battery in my FOB car key and despite how small the purchase was I had help from not one, but two, of the employees - who gave me their full attention to figure out how to open my key device without breaking anything; I found them to be kind, attentive, and professional - overall I had a great experience here - they really go out of their way to give excellent service! read more

I called prior to me going and whoever answered the phone and spoke with me was super friendly. When I got there I was helped right away and received the same friendly treatment that I had on the phone. Dorian was very informative and helpful with everything I was asking. They were able to change my battery quickly and for a good price. I would highly recommend them to anyone who is looking for excellent friendly service and good prices. read more

They were extremely helpful and took care of my car battery needs. Jeffrey was kind and courteous and made me feel at ease in an environment I'm not used to (I know nothing about cars) He took time to explain things to me in detail and went above and beyond! I will definitely tell my friends to shop here, shop local!! read more

Great options and friendly service. Free installation, and when there was an issue with a refurbished battery (which they mentioned can happen when I bought it), they gave me a refund and put in another one! Customer service at its best. read more

Awesome, professional service. They were able to provide me with the battery I needed (and at a cheaper price than the nearby Autozone) and installed it for free. Best decision I made all day! read more

Had a long phone conversation with an employee about a battery set-up for a camper van I'm converting. Very knowledgable and he really took the time to talk to me, didn't feel rushed. Got a great price on a couple V6 batteries. Would recommend. read more

I am so happy I went here! I needed a new battery for my car and after calling around they were the cheapest by far. Kelly diagnosed the problem to make sure it was the battery and not the alternator and took out the battery and tested it for me. As expected I needed a new battery (he even showed me that was what the computer said). He installed my new battery in my car for free and cleaned up all the corrosion. I was in and out very quickly and now my car is running great! Definitely go here if you need a new car battery! read more

Great service and good prices. If you have any battery needs these are the guys to go to.

I worked with Larry on a special battery project for my RV. He took the time to answer all my questions prior to the purchase. When I had everything figured out and bought the batteries they were the best price in town. read more

Awesome customer service! I stopped by the other day to get my car battery checked, and found out that the battery was shot, as I suspected. The nice gentleman, Kelly, installed a new battery in my car and took the old battery for a great deal! They even replaced the battery in my key-less alarm remote free of charge! They were very helpful, accommodating and quick! Thanks guys! read more

I called Northwest Battery Supply to ask questions about a trolling motor boat battery and employee Cole was very helpful in explaining the details of each battery. He made recommendations and he answered all my questions. As a result of this good experience I went to their location on Belmont and had the same great customer service. Cole and the other employees were helpful, friendly, and allowed me to take my time to select the right battery. They have a huge selection on site. I would definitely recommend them. read more

Dropped in to inquire if they sell battery options to support CPaP machines. They had everything I needed and provided good advice. Their staff person even set it all up for me so that the charger and adapter for my machine is a user friendly experience. Good service and a great price. read more

I made a yelp account just so that I could review these guys. I had no idea what I was doing, and Kelly talked me through the steps, offered to be on call to help if I ran into problems, and lent me the tool I would need to change my battery. Incredible customer service, friendly and welcoming staff, and the cheapest prices. Please get all your battery needs taken care of here. They are amazing. read more

These guys are fantastic! We had the battery stolen right out of our car. They came to us and replaced the battery for a very fair price. They were professional, knowledgeable, thorough and friendly. read more

I have a small motorcycle shop and have had a number of very positive experiences with Northwest Battery Supply. They are very knowledgeable about their products; they have outstanding customer service; and they stand behind their products. They make me feel like they genuinely want my business...I appreciate working with businesses like NWBS. read more

Bought a battery here and it died one week later. Would no longer take a charge. Gaynor's Salmon Creek in Vancs (where I took my truck when my "new" battery from Northwest died) explained that it was a no-brand remanufactured piece of crap and that you should always go with top name brand batteries. Lesson learned and will never go to Northwest again! read more