I had the best customer service experience, very competitive pricing and the sense of urgency to…read moremake things right was amazing. Highly recommend!

I called him to see if they carried a battery for my motorcycle and they were quick and helpful on…read morethe phone. I drove down and exchanged my dead battery for a brand new one with no problems. The price was much less than the Harley Davidson brand and yet appears to be made by the same battery company.

Yesterday, an issue with my car's battery turned into a problem with the alternator. The car…read morestopped in front of a garage- which quoted almost $700 to fix the alternator. This is leaving out the $85 additional fee to figure out whether it was the alternator- pushed back on that one. Also, I would not get the car before Thanksgiving. I thought the price was a little high and started calling other garages. I've been in Portland for a while and remembered seeing this place - I called them- and they quoted me around $500 and the car would be ready the next day. I left my car there yesterday around 2 pm and it was ready before 11 am the next day. Awesome folks- kind, professional, and quick. If you need any electrical services for your vehicle check them out.

These guys have bailed me out on a van build twice in two weeks now. They're just fantastic. Parker…read moreis a whiz and Ken is an honest, straight up, bo nullshit good guy. Would give 6 stars f I could. Cute dog works there, too.

*I live in Oregon, not Cali* I highly do NOT recommend this…read moreplace. I got my battery last year in June, and just recently found out my alternator is dead and so is the battery. It would not hold a charge and I had 3 mechanics tell me the battery was toast (and leaking) and that I needed a new one. I figured the warranty would still be an option so I brought it back to them only for them to say it just needed a 24 hour charge. They also told us that alternators don't charge the battery, which was one of the most stupid things I think I have ever heard. Honestly, I don't think you should be working at a battery shop if you don't know what the alternator does. Ultimately, I ended up having to buy a new battery from Costco because my car needed to be moved and they would not honor my warranty to give me a new one. I am now down $160 because of my new battery, have my toasted battery that supposedly charged "just fine" and "isn't leaking at all!" and shit out of luck. Again, I would not recommend getting a battery from a place that doesn't even know what an alternator does for your battery/car.

My vehicle has a 7 year old battery. I pulled the terminals to do some cleaning and then noticed…read morethe charging system seemed to be having an issue keeping it running at idle. The technicians ran a charging test as well as three load tests on the battery and determined that it did not need to be replaced. They also tested fluids in every cel and cleaned and reset the terminals. Since time and breakdowns are a concern of mine, I was very willing to purchase a new battery. HOWEVER, I deferred to the professionals who, after fully testing it stated that the battery was fully functional. I have purchased several batteries as well as a battery tender from Battery X-Change. They provide excellent service, advice and are very competitive on pricing. I will tell anyone that listens to support Battery X-Change!

Went in today to have a new battery installed. I received amazing service that was professional,…read moreeducational and amazingly quick. Thank you for taking such great care of my car and me! Highly recommend!

Past reviews led me to believe this might be a good shop, but maybe I caught them on a bad day. One…read moreguy working alone. No greeting /acknowledgement or explanations by the employee as he walked by me several times & began working on a car nearby. When I realized no one else was there, I asked if they SOLD batteries separately (what I wanted) or only as installed product. He said they did and went back to working/said he'd 'be with me when he was finished'. There were no prices on the batteries & he seemed pretty intent on not making eye content so I left after 5 minutes. Went up the street to Napa, self served from their battery section and walked out with 2 batteries for my Ford diesel in about 5 minutes.

This place used to be a lot better, now all you get are batteries with the long warranty that you…read morehave to keep replacing. I came in to figure out why I keep getting bad batteries that now killed my alternator, and they said the battery isn't the problem and wanted to just give me another refurbished battery to send me on my way. I originally bought the battery new, and to replace them it's been refurbished. Also Turns out they've been giving me the wrong battery each time I've replaced it

These guys saved me such a headache. I was quoted anywhere from $189-$400 for a replacement…read morebattery. $125, installed in about 10 min. these guys are fantastic and much better price. will be recommending to everyone.

I stopped by Battery X-Change, at 20th and Belmont to have them diagnose a minor issue. A sign said…read morethey're closed (possibly for renovation, possibly for good?), and directed me to their sister location, Northwest Battery Supply, a few blocks east. The staff at NW Battery couldn't have been more helpful. They ran tests to see how much of a charge my battery would take, and ultimately gave me a loaner while they put my battery on a more industrial strength charger overnight. I'm happy to say that they fixed my problem, and that they stand behind their products. I got great advice for maintaining the life of my battery, and I'm happy to have these folks serving SE Portland.

Went in via good reports online. Went in got service right away. I said I have battery that is…read moreover six years old and failing us. Told service tech just wanted a reconditioned battery as do not know how long we will keep car. He said let's check condition of battery first. He ran a battery test, and confirmed our need of new battery. We ended up with a sis month guaranteed battery. For a more than reasonable price for all the work they did. Mgr. was more helpful answering all our questions. We will be back and recommending to all that are asking about a straight shooter battery Company.

Joshua, was great to work with, service was fast and he checked my battery and showed me the issue…read morewith it. The price of the new battery was very reasonable. I was very pleased with the with the quick and friendly service.

Service was very fast, checked old battery and alternator, replaced battery, in 15 minutes…read more Friendly customer service at price quoted over the phone. I'm extremely pleased and would recommend this for anyone who needs a new battery. Note, Yelp still has me located in New Jersey but I moved to Hillsboro a year ago.

They saved me from having to replace my favorite phone My screen was shattered and my battery was…read moredead frequently I almost gave up and began shopping for new phones. I spent a couple hundred dollars and have my favorite phone back to normal. ( Ipone 13 pro) the staff was super nice offered suggestions and even sold me triple and double A batteries on sale. Great light bulbs led of course I've been buying them for ten years now best lights ever. I use their led lights inside and out in our patio. My spouse has extremely low vision ( less than 10%) so the higher lumens are hugely helpful. Highly recommend this location and You'd be surprised how much they do it's not just batteries it's a lot of (+)

Had a great experience earlier today with a battery replacement. Cameron walked me through the…read moreintricacies of replacing my AMG battery, answered my questions and explained the options. The experience was very enjoyable, people can still care and be professional. My battery is in an awkward spot to get to and they swapped it out no problem. Cam was careful to keep a power supply connected for the instrument panel while the battery was being removed, this protects again various electrical systems becoming scrambled due to a complete loss of power. Friendly, up front, treated very well, fair cost. A+