Cameron was so helpful, polite and very patient. Its people such as herself that are the primary reason I will be back. Thank you so much and your very knowledgeable! Respectfully, PaulMichael M read more

the chillest customer service ever. whatever trio was working and helped me, deserve a tv show at this store

I was charged $4.98 for one size 2032 battery at Batteries Plus. You can get a Duracell 4-pk of the same size for $5.00 on Amazon. I was trying to support a local business, but I won't try anymore, not when they cheat me like that. read more

Brennan was so helpful and so quick and so polite! Will be coming back for all my battery and bulb needs!

Cameron was super helpful!!! Went to a few different places trying to get my key fob to work and just as I was about to give up and buy a new fob, they were able to give it a fix!!! Incredible customer service!!! read more

Had a great first visit to this location after Auto Zone didn't have the part for my car battery I was searching for. So glad I googled and found Batteries Plus Bulbs! I needed a battery hold down strap to replace the corroded factory stock one I had that was also missing a screw. Entered Batteries Plus Bulbs first thing in the morning and was greeted with friendly service and interaction. Chris even went above and beyond to stand in the rain and help me install my new strap. They do so much here from watches to car fobs! I got a new battery for my fob while I was at it and it has lifetime warranty. Wish I knew about this place before I had purchased my car battery elsewhere, but I will definitely be back on the future. Based off my first impression, I'll be recommending them to everyone I know! read more

Great service and very friendly customer service! Got what I needed and got out smartly

They do have lots of different batteries for sure. But I went in for a battery for my car key fob, purchased it and asked the guy if they had a screwdriver so I could change it there. He said no but offered me some pay subscription option where they will change it and change it whenever it needs..... all I needed was a small screwdriver, turn screw 1/4 take out battery and replace myself. How bizarre they won't accommodate that. I understand they have a plan they want to sell. So offer it and if the customer declines give them the screwdriver! I went home and did it myself. read more

This place continues to expand their offerings - the 'Plus Bulbs' part now includes LED replacements for every different type of oddball halogen bulb that I've ever owned. They were also able to get me a new exterior case for a car key fob, saving me an enormous amount compared to what I had been quoted at a dealer. Let's not forget the first word in their name, either. I used to be able to visit the watch counter at a department store downtown to keep my timepieces running, but all those words now represent something from a different century. Batteries Plus Bulbs helps keep everything working, no matter how old or new. You may experience a bit of a wait, but from what I've seen it's because every customer gets the attention and the time that they need. read more

Whenever I've needed help replacing, recharging, or recycling a battery - the staff here has always come through. Walk in, let the people know what you need, walk out happy that it's taken care of. No complaints. read more

My Android phone had a problem - the "C" end of my USB cable wouldn't stay in the port. This was annoying because I had to hold it in to charge the phone. It made it impossible to use GPS in my car - it has to hook up via USB cable. I took it in to Chris at Batteries Plus at 4812 SE 82nd Ave in Portland. He had the port cleaned out of pocket lint and now the cable seats fully and I'm a happy camper once again! Anything battery and/or phone they can help you with it in a short time, with minimal expense. I won't go anywhere else! read more

I've had really good luck with this place!!! Purchased a new used car back in 2016. Needed a batter for the key fob. On a whim I purchased the lifetime battery I was offered. I have been stopping by since to get my batter checked, and replaced when needed (at no charge). Everyone is always really friendly. I went in there today because I've had some batteries and an old cell phone in my glove box I've been meaning to recycle. They took them!! No charge!!! And friendly service as always. read more

These folks are always helpful and knowledgeable. I should remember to check here first rather than a big box store or ordering online. Parking is easy and the staff are friendly. I usually end up purchasing things I need but forgot to put on my list. read more

I spent 20 minutes waiting in line behind two other people just to purchase batteries that I already had in my hand with my debit card out although there were five salespeople that I was aware of it still took 25 minutes one person just kept saying we will be with you when we can The gentleman in front of me was just waiting to pick up a battery that he had already paid for he had to tell the cashier that it was already paid for I will not go back read more

Came in to get my laptop battery replaced always quick and easy service and I can trust their handiwork. Plus the prices are good as well.

I have been shopping at Batteries Plus on 82nd Avenue for years. Great store! Lots of different products. Good value and service.

COME HERE IF YOU WANT TO WASTE $110 ON USELESS IPHONE SCREENS. I had my iPhone 7's screen replaced here and it worked correctly for about 3 months. Then the bottom of my screen started to overlay the top portion of my screen on the bottom. Basically rendering the bottom of my phone useless as it was very blurry (unless you turned down the brightness to 0). I went in for my warranty claim and they "fixed" it but told me that if this happened again they couldn't help me. Another 3.5 months later THE SAME THING HAPPENED. They told me the warranty of 6 months, of initial purchase, was over so they couldn't do anything. They told me it was an issue with my phone. Mind you, they checked my phone EACH TIME I WENT THERE. Before initial repair and 3 months after. They then had the audacity to tell me there was no refunds and they could change the screen for $110. Waster of time and horrible products. If the issue was with my iPhone then they should have told me from the beginning that their product wouldn't work. OR AT LEAST THE SECOND DAMN TIME THEY CHECKED IT. The 6 month warranty is a joke since the original "repair" last only half the time of the warranty. Called the 800 number and have been waiting on a response for 2 weeks now. read more

If you would like to be treated like a criminal, simply for shopping, this is the place to stop. Walking in I knew exactly what I wanted, MR11 blind, I have bought here for the last 3 years. Manager Jim Bernard, approached me I told him I did not need help, and that I don't like to be talked to, thank you. He proceeded to hover over me staring at me in a very uncomfortable way. When I said "so are you just going to stare at me the whole time" he replied. "That's my job" No sir, that's not your job, making people feel intimidated and uncomfortable is not your job. I do my best to shop locally but I will never visit this store again and will take my business to amazon. I would rather deal with a giant faceless corporation than be watched by a creepy old man. read more

Do not go to this garbage heap. I took my iPhone in to have the screen repaired and I got a call less than an hour later saying that they broke my face recognition wire and that it was in replaceable. That they would get me a used iPhone to keep but I still had to pay for the screen replacement. Wtf? I never got the new phone because they are completely untrustworthy. I had a great powerful battery it used to take 5 hours fir the battery to be down to charging time. Now it's less than an hour, the battery gets so hot the phone freezes up frequently to where it has to run out of battery on its on to get it to restart and be "usable" again. My phone constantly jumps around and does it's own thing frustrating the absolute f@ out of me. I believe they not only purposefully messed my face recognition up but replaced my good battery for a garbage one. They could even be hacking the phone. I had to hook it up to their computer at the beginning according to them. I'm going to take the phone to apple and see what they did. If it's f with then this business is going to have issues a number of ways. I'm writing this review to absolutely WARN you to not go there. Because you will probably get faulty product, work ( if you want to call it that) done to your device. They owe me a brand NEW iPhone not used and probably unlocked, hacked and not even a real apple iPhone. Shady untrustworthy garbage business. Do not go to them. Zero stars. The one is to get it published read more

First time to purchase batteries here. All I needed was a pack of AA and AAA. The clerk was so nice and helpful and from my home state! The price was vey reasonable. I love the fact that you can park behind the store and go in the back door. This is now my battery and bulb store!! read more

I was surprised to find there were only a couple of available parking spots on a weekday afternoon. When I walked in there were about 5 customers in the store, three of which were scattered but appeared to be waiting in line. The three employees I saw behind the counter were engrossed in work, yet progress was slow. I didn't know batteries were such a time consuming product to sell. I approached the counter and asked an employee if they recycled batteries. The response was yes, but with a fee of $1/lb and $1 per light bulb. I was determined to recycle the batteries I've accumulated over the last 10 years, along with an old cfl bulb, so I waited patiently for someone to help me. After about 10 minutes, the gentleman I had spoken to walked up, grabbed the box of batteries and light, and said he'd recycle them for free. Uncommon customer service deserves recognition. I have no idea why they're so backed up, or why each customer appears to take so much time and research to deal with, but they look like they could use another 3 employees. Even still they went above and beyond and I appreciate it. Next time I'll go in the early morning to avoid the rush. read more

Tried them for my truck battery. Alberto checked to insure the correct one, installed with no data loss in record time! Highly recommend.

They changed my battery and now all the dash lights are flashing and the response I got was "I'm not a mechanic" when I asked what was going on... no flashing before... read more

When you bring what you want in for them to check and make sure they have they always deliver.

Called ahead, discussed price, they told me they had what I needed in stock over the phone. I said great, be right over. Drove over, salesperson says they don't have the part in stock, that can order one, and it was ten bucks more than I was quoted over the phone. Never wasting my time with them again read more

I went to Batteries Plus Bulbs yesterday and I just cannot say enough about these guys. I needed a key fob serviced for my car. They were fast, friendly, and got the job done. Even gave me a good price. I highly recommend Batteries Plus Bulbs. read more

My husband and my daughter were both having issues with their cellphones dying when it still showed 50 + percent left. Looked on and then called and talked to Michael who said come on in. There is a special that if you book your appointment on line you can save $10- Michael said since I called don't bother and he would still give me the discount. $59.99 per phone with the discount and a 6 month guarantee. So far so good! Took about 30 minutes per phone to get then installed. Would recommend! read more

I took my phone here to get the screen replaced because it was cracked. When i got my phone back there was new cracks on the back, and they somehow broke my speaker on the top section of the phone, so i could only use it on speakerphone after that. Just save your money because after they break your shit they try to gaslight you saying 'thats how they got it' ‍ read more

So I busted my iPhone 6s Plus screen AND LCD, right? And I mean like seriously busted. I was almost positive it was a lost cause! BUT I called anyway expecting a crazy price (bcus Im thrifty af) if a fix even was possible... When I tell you they are THE BEST - I am not even slightly exaggerating. I advised him I needed my phone fixed within an hour to make my flight (yes this was a pretty unreasonable request as he had other customers and my phone was literally a blaring cracked up mess) I didnt expect much. But babbbbbyyyy I was there in 20 mins, phone fixed in about 35-40mins and I am now on my flight to California using my iPhone with a happy heart and a silly grin as I write this totally necessary review! Mike is amaze balls and the rest of the guys there are totally reliable! Price was a fraction of what I imagined and I even got quite a decent discount as well! Thank you! Thank you! Thank you! read more

I needed a screen repaired on my phone. I called ahead and the person who answered was helpful, but when I arrived that person was gone. The employee there was hardly helpful. As I tried to explain the problem he just challenged and corrected me (terms I used, information I had, etc.) I took the phone and left. I ended up going to Comprite on 122nd and Sunnyside. They were exactly the opposite. Very helpful and very fast! Maybe he was just having a bad day, but those first impressions are very important. read more

I walk in and ask if they change watch batteries. "Sure. It'll take about four or five minutes, though." Well, crud. I think I can handle that. I had time to look at their small but interesting selection of tools and stuff. They had a (I poop you not) a Swiss army flashlight and a "bat light" that helpfully informed prospective buyers it was impact resistant. Hmmm. They also have a good selection of fluorescent lamps, compact and tube, as well as ballasts. Awesome. read more

I'm a fan because sometimes you have to dance with the Devil to find what you need. Batteries Plus is known for being spendy, but they often have what is needed. In my case, that was true. I needed an external smartphone battery charger because the micro usp on my Samsung G3 went bad after a year and a half us use. Online I had discovered that this was a flaw in the phone, and that for under $7 plus shipping, I could order an external battery charger just for the battery I had in my phone. The staff was helpful with a dry sense of humor, which was a bit to take at first. But they did have a universal battery charger that would work, at $25. I asked how much an additional battery would cost and was told that it was $39.99 but bought with the charger it was $10 off. Way to push sales, right?! I opted out of the add-on because I knew I would be able to buy online for a lot less and because I was half a year from getting an upgrade phone. The universal charger will work on all sorts of flat batteries. Despite reading the instructions over, it is a little awkward to use, but it has been working to charge me smartphone's battery. Would I be back? Yes, if I need a specialty item in a hurry, sure. read more

Very honest and helpful staff! I called to get a quote to fix the charging port on my phone and I was told it would be $60 and that I'd have to leave my phone there for a couple hours. I take it in and the guy ran a quick diagnostic, cleaned it and it worked good as new! I wasn't charge anything!! He could've kept my phone, cleaned it, called me to pick it up and charged me $60...I never would've known. I will recommend this place to everyone I know! read more

I am usually loathe to post reviews like this one, but here goes. I went to the SE 82nd Batteries+Bulbs to get my S8 cracked screen replaced. I confirmed the price(249.99 after a$10 off coupon from their website). I called to confirm availability & turn-around time. I went to their store. One guy was on the phone chatting with a customer. From out of the back came a tall, gray-haired gentleman who asked what I want. Not in a very friendly way, mind you, more in an almost...annoyed...way? I told him I called about the S8 screen replacement and handed him my phone. From here on out, things went downhill. As is not uncommon, I had a funny, weird story of how the screen got cracked. But this guy was having none of it. He ignored me. He interrupted me. He tersely asked me questions about the phone while he fiddled with it. He looked annoyed when he did deign to make eye contact, and interrupted me when I was talking. He was, imho, disrespectful and rude. You know what I'm saying...that rudeness you occasionally run into that makes you question "Why is this person ignoring me and treating me so rudely? Why am I doing business with this person?" The kicker for me is this.... I go back in the next day to pick up my S8. The Gray-haired gentleman, again, greets me tersely. He retrieves my phone and rings me up. Not very friendly...still. THEN...my Credit Card Authorization clears and SUDDENLY...I am a person. "Here ya go...Thank you...Have a nice day!" Unbelievable. The repair appears to be well done. The Customer Service was non-existent. Look, I get that we ALL have bad days. This guy apparently had two in a row. I hope his days get better. Mine that day eventually did. Ah...well...he ruined a few hours of my day but still. He simply could not act friendly for a few minutes? I am not looking for anyone to get fired. Just maybe treat people spending 100's of dollars like people? Maybe try and pretend to be friendly? No more. I'm done. I suspect I will never use a Batteries+Bulbs location again...EVER. read more

Great service. I needed a new battery for my iPhone. They checked out the phone for other issues, explained what they would do be doing, and installed a new battery (which must be working, because I'm leaving a review on Yelp). The store was very well staffed, and the people were friendly and professional. I felt a high level of confidence about their expertise. read more

Worst customer service experience I've ever had in my life, by far. Do not trust this place with your devices or to provide decent service of any kind. This place is rude and untrustworthy. The store manager should not be managing employees or a store, nor should he be in a customer service position of any kind. Store employees generally are lackadaisical, unapologetic, and unhelpful. I was misquoted price and timeline, showed up to pick up my phone after the quoted timeline, and when I showed up to pick up my phone, they hadn't even begun the repair, so it was rushed and done badly. The first screen replacement malfunctioned far more than it did prior to the fix (it was only broken but functioning perfectly fine before being replaced). The new screen itself was extremely poor quality. Upon second replacement, the phone works again but the screen quality and sensitivity are still poor and inconsistent. read more

Employee Gabriel was very knowledgeable explaining how much life was left in my car battery using his tester. I would highly recommend visiting him at this location if you need to have your battery checked or are in need of a new one. The price was great to begin with and then he included a rebate! Thank you very much Batteries and Bulbs and a special Thank You to Gabriel! read more

Love a place that stands by the "Promise" Was in Portland about a year ago and had a battery issue with my old Samsung Note 4, Called Batteries Plus to find out if they had a replacement battery- they did- fair price so I had the my battery replaced. one thing the salesman told me at the end was "our batteries have a lifetime warranty" it's been a little bit over 1 year my battery was not holding a charge so I stopped by the store to ask if the battery could be checked - the person working said ( VERY PLEASANTLY) we can tell if its our battery - opened the back case, without a hesitation - he says let's just replace it. Did not ask for any explination - just says this is what we do.... I was in and out of the store in less than 10 minutes with a new battery and no questions asked. Ive used batteries plus in the past for this replacement battery and to fix my cracked phone screen. This business is five stars, they have earned my trust. Reading other reviews, "in life" not everthing is perfect....so bumps along the way can happen....as long as you do your best and your word is good..youll always keep my business. Thanks for everything. read more

Lots of batteries and bulbs. Staff sort of suck. Non attentive to customers. Lack informed opinions, As in they no little more than is printed on the box. They don't value young customers. My son stood at the counter to purchase batteries and was literally ignored until i stepped in. He and i have decided not to go back for a while. I shall buy my rv battery from walmart. I shall purchase my fancy light bulbs from home depot. At least with those two i have no expectation of decent treatment so i wont be disappointed. If they don't value my sons 8.10 why should i give them my 217.00? read more

I wouldn't recommend bringing in an iPhone XR to this place. I spent $200 to get my screen fixed the first time then I had to go again because my screen started to develop issues. The problem is that not even one month later and my screen is not working. so much for that 6-month warranty smh. my screen wouldn't need to be replaced twice if they had the proper tools. read more