I would give them 10 out of 5 stars if I could…read more The staff are friendly, knowledgeable, and genuinely care about the animals. The animals are clearly well cared for, and the adoption fee includes a lot, such as microchipping and keeping the animals up to date on their medical care. They are also happy to answer questions and provide advice, both before and after adoption. If you're considering a special-needs pet or aren't sure what type of pet would be the best fit, they'll take the time to explain the responsibilities involved and help you make an informed decision. What really sets this shelter apart is that they take the time to get to know potential adopters and make sure each adoption is a good fit for both the animal and the family. Their focus is on responsible placement and the well-being of the pets, not superficial factors. I especially appreciate that they don't judge a person's ability to provide a loving home based on their social media presence. Too often, some organizations seem to equate online popularity with being a good pet owner, but those things have little to do with one another. In fact, the amount of time someone spends building a social media following says nothing about the care, attention, and commitment they'll give a pet. This shelter evaluates people based on what truly matters: their ability and willingness to provide a safe, stable, and loving home. I adopted two kittens from them about a year and a half ago. One grew into a gentle giant, while the other stayed petite. A few weeks ago, I returned and adopted a large 3-year-old cat as a companion for my gentle giant. The adoption process was just as positive the second time around. I highly recommend this shelter to anyone considering adopting, donating, or volunteering. They are doing great work and truly have the animals' best interests at heart.

Very dedicated and loving volunteers…read more pets have all medical issues. Neutering and shots

I've been a volunteer and donor for years with Shelter, Inc. They are an amazing organization…read morehelping children and families every year. I've really enjoyed volunteering with them making an impact on the local community and helping children in need.

It's scary to review Shelter Inc. When you have to be nice to them in hopes they will do the right…read morething but after 4 months I'm realizing they are going to do whatever they want to do regardless of anything I say or do. Don't get involved with their Foster Care Program, they are destroying families and the kids are the ones that suffer the trauma and long term effects. They claim to keep families together, what a joke. Do some research, other people are saying the same things I'm saying.

Great organization. They do good work in Arlington Heights. Great fundraisers!! This is a good…read morecause and helps lots of people.

From the owner: We raise funds to supplement the Village of Arlington Heights, IL Emergency Assistance Fund (EAF)…read more The EAF helps Arlington Heights residents in crisis with stop gap measures to assist in getting their lives back on track. The money could go toward anything from rent assistance to car repairs. Arlington Cares offers fun events to raise money for this purpose.

There are two Goodwill retail stores in Arlington Heights, IL, and this was the first one my wife…read moreand I hit. She found a lot of things that she liked, and ended up using the nice dressing rooms in the back to choose the clothes that she wanted to buy. She also noted the large selection of backpacks for me (I passed), but did end up buying a nice Gucci-like hobo bag for under twenty dollars. The checkout lanes are well organized with one queue feeding a bank of registers. This is also where a few shelves of books are stored, and Mystery 1/2 dozen deals where you buy the bag knowing how many of a certain clothing item are in it, but not the actual style. Noted that her Goodwill membership from out-of-state does not apply in Illinois stores.

Final rating: 3.5/5…read more This is not a bad location per se, just not a very big one. It is organized as well as one can be and is easy enough to navigate. Ok selection/variety. Things are priced decently from my experience. Have gotten a couple of good finds through my stops.

Greedy garbage place. Manager wouldn't consider lowering the price of an overpriced BROKEN item…read more Delusional

Close this store!!! You won't see anything here except corruption, high prices and rude sellers!…read moreThroughout the year, the same product is marked as if on a conveyor belt. If something good appears, management leaves it for its own enrichment! don't give anything here!!!

We love that WINGS supports women and children. So, when we have things to donate, this is usually…read moreour first choice. I don't think I've ever been in their retail store before, but have dropped off goods many times over the years. We're purging our house of 20 years of accumulated stuff. When you arrive, they have a door for dropping off donations. We've given them clothes, nick-nacks, paintings, glassware, and more. They take everything with a smile. We'll continue to drop off merchandise as we have it. And, perhaps next time we go I'll stop into their store. The reviews are certainly good.

WINGS Resale is my favorite donation center in the area. They take all types of donations from…read moreclothes, shoes, handbags, accessories, home decor, furniture, and more. It's easy to drop off donations at their back door which is separate from the store entrance. All items are organized, priced, and resold in the store. Walking around, resale items are very fairly priced and in good condition. Their profits from the store go toward supporting families fleeing domestic violence. What a great way to give back and help those in need! Donation Hours Daily: 10am - 5pm* Tip: They have locations in Schaumburg, Arlington Heights, and Niles. Pro Tip: Check out their daily discount specials before heading over to browse their great selections.

I volunteered here with a group from work, and somehow they managed to trick a room full of adults…read moreinto happily working an assembly line for an hour. The secret? A great cause, awesome people, and a playlist of absolute throwbacks. At one point, there were 30 grown adults singing way too confidently to songs none of us had any business knowing every word to. Productivity remained surprisingly high. In all seriousness, it was incredibly rewarding knowing the meals we packed will help feed children around the world. It's one of those rare volunteer opportunities where the hour absolutely flies by, and you leave feeling like you genuinely made a difference. The staff keeps everything moving, everyone is welcoming, and the atmosphere is upbeat without ever losing sight of why you're there. Highly recommend it. Come for the volunteering, stay because apparently you're the lead singer of a 2000s cover band whenever a throwback comes on.

This was a great opportunity to join the Yelp Cares event and support starving children across the…read moreglobe. The facility is very clean and well organized. The staff members are very welcoming and informative about their philosophy and processes to help those in need of food. They make the packing process a lot of fun with music and encouragement for the volunteers to make up their own cheers. This costs nothing, except maybe a possible couple hours of your time. They also except monetary donations to keep the supplies in stock or you can buy products in their Marketplace to help artisans from around the world. It's not a long commitment in your day for an opportunity to volunteer.

I had Clearbrook work with my son twice in the past few years-2018 and 2021. The assigned coaches…read morewould meet with us each time. We would do applications during the hour meeting. I even helped suggesting places that I knew were hiring, which they said was fine if I applied but just let them know the information. Each time when my son had a job interview, the job coach came along with him, since he has lower functioning autism and hard to understand him speaking sometimes. When he got the jobs each time, the coach would come and assist in his training. Then the visits would be be a little less until he can do the job without assistance. The same procedure was followed with my daughter, with autism spectrum disorder, but when she was hired, the coach didn't have to be at training with her because she caught on faster. I returned to because I was satisfied from each time. But I am not happy with the job coach he is assigned to, She isn't doing her job. She insists that I need to clarify myself as to where do I want her to play a role in this. I told her about all my experiences with Clearbrook and how the coaches handled things. She approached me with that same question more than one time. I get the impression that she doesn't know what she is supposed to do. The online meetings only lasted not more than 15 minutes. She gave me 1 job list email with jobs far away to travel when I specifically gave her location areas of where we'd like to find work at. I had an interview which she set up with a Culvers in Rosemont, 30 minutes away. She never showed up. I had another one at a nearby Culver's in Harwood Heights, only 10 minutes away, but the time and day didn't work out with the coach. She told me her availability and days she has meetings on. I went online to change the time to a time that would fit her schedule. But she can't come once again because she has a meeting. She now says her meetings change every week as opposed to just Wednesdays and Fridays. She made up a script for him to practice interviewing.which is fine. But she wants me to go with him and interview alone and bring the script. She said that we discussed in his staffing, it is in Nick's interest to attend all available interviews to help him practice his interview skills and have the opportunity to network. It is ok if Nick interviews alone, as he has a script that I was able to put together with the information I had that can help him on the interview. If you would like me to add more to the script, please reply to the email where I am requesting the information needed. Nick's goal is to work independently, so he can interview independently at times. We had a staffing with DRS and the coach said she would go to his interviews and trainings. Now she is going against what she said at the DRS staffing. She doesn't understand how to work with people who have an intellectual disability. The things she's doing are appropriate at a regular employment agency. Maybe she'll have to show him how to use LinkedIn as the next step? She's working for the wrong type of job agency. I know it's difficult with job searching right now the way the economy is going, but she needs to know that these clients need extra help. I don't think she knows what she's doing. I am very disappointed. Now I'm stuck taking Nick for this interview. How do I explain that the job coach isn't available today and if I tell him that a coach will be there to help train him if he is going to consider hiring him. Then there's no coach. Another incident that doesn't make sense. Nick had an interview with Burlington Thursday 7/17/25. I got a reminder text in the afternoon of the 16th and at 9 pm received a very disturbing email from them, closing with a rejection: "Hi Nicholas. Due to unforeseen circumstances, your upcoming interview was cancelled and we are therefore no longer able to move you forward in the recruiting process. Please reach out to your recruiter for additional details." I emailed the department with a screenshot copy of this text and still waiting for a response. If you're working with DRS there's other reliable agencies available to help.

I've been working with Clearbrook for two years now, and love it. From what I've heard there is a…read morehuge turnover rate in the positions higher than mines, but I'm guessing that stems from personal life experiences outside of the job itself. I will never know, but me, myself loves working with Clearbrook, because it's very flexible as a full-time student + it is very rewarding working with adults with disabilities. Rewarding as in learning more about them, and what makes them unique! My client in particular has autism, and I work with him inside of his own home as an SLA (Supported Living Assistant). Working as an SLA, you get a chance to become part of their normal lives, and fully understand about that client in particular, as far as learning fully about them good and bad. Working in this field you have to have patience, and understanding. If you do not then I would advise you to work elsewhere. I enjoy it, and I'm very open to working as a full-time employee with this company once I graduate; even though my degree is something totally different from what opportunities this company offers.