My experience with Julie the manager was,a nightmare. The lies and cover up of bugs, mold, fungus…read morenot to mention the downstairs person placed her dog poop in front of the back yard gate to "pick up later" this never happened. It was done to keep others others. Julie never took care of this matter. The lies and cover ups were endless. From bugs, to sewer issues and beyond . For my dog and i it was devastating. others.

Looks like I am just repeating what others have said. TAKE EXCESSIVE PHOTOS. MAKE SURE THEY DO A…read moreWALKTHRU BEFORE AND AFTER!! This management company's bread and butter is taking advantage of college students and taking not only your deposit but often suing for much more. They prefer to do this after you have moved back for the summer so they can get a default judgement. We were dumb though and hadn't saved our walkthru papers and didn't do a walkthru at the end. Cost us our deposit and about 2 grand each. Best advice would be to just go elsewhere. I rented from WelcomeHome properties for 4 years after college and never had any issues with them.

I would not recommend Kestrel if you are looking to buy or sell in Moscow. This is owned and…read moreoperated by realtors that have deceptive practices. There are other realtors in town that will give you exceptional service. I was shown several houses by a realtor at Kestrel named Brian Howard, and the things he told me about the homes were blatantly untrue. It was as if he were hiding something about the properties with me. I asked several questions about a code violation, and his story changed Every time he answered. I have never had business dealings with such a charlatan in all my life! Take my advice, and do real estate business with another company. I would give them Zero Stars if I could !!

My husband I recently purchased a piece of vacant land outside of Moscow, Idaho. As an owner of a…read morelocal real estate company in my home state and my husband's 27+ years in Real Estate, it would be an understatement to say that we have been involved in thousands of real estate transactions. In all that time, we have never had to deal with the level of intentional deception (or ineptness?) as we did in dealing with Kestrel Realty Group and Brian Howard. If you have the unfortunate experience of having to deal with them, keep you guard up and your eyes open. Be sure to read your contract backwards and forwards and watch every move until closing; if you don't, you stand to lose. For example: * The property was advertised at one acreage, then, after we signed the purchase contract, the acreage was changed and lowered. * Promises by the Brian (listing agent) for road improvements were misrepresented and never fulfilled. * After we were in contract, the sellers changed the easement which changed our driveway access and increased the cost of road improvement significantly, WITHOUT NOTIFYING US OR OUR AGENT, and just "hoping we wouldn't notice". Most professionals, realizing they've been caught, would rectify the problem. Not Kestrel; they simply didn't care. Had we not caught the changes prior to closing, we would have improved our road in the wrong place, violated the neighbor's property rights, and incurred enormous expense. Thank goodness we have some experience in these issues and were able to catch the undisclosed change. If you are willing to be sued for intentional nondisclosure of material fact, breach of contract, specific performance and incur financial losses, pick Kestrel Realty Group to represent you.

Does not care at all about tenets, and treats you like an inconvenience when you reach out with…read moreconcerns or issues. Absolutely horrible treatment. Here's my wife and I's experience (rented for 1.5 years): Maintenance entered our building without notifying us and then left our back door open and front door unlocked in the winter, jeopardizing our sense of safety. We reached out to Team Idaho because we were mortified and management would not take any responsibility for this and instead made excuses and would not acknowledge our concerns. When pressed further they offered to make it right, but then never responded to our request, which was an extension to resign our lease. Instead, they cancelled our lease renewal, kicking us out and never responded to any of our emails regarding this treatment. They took as much of our deposit as possible, massive fees for 'not keeping the utility bill under our name' when it actually was, and when I called the city to verify this and sent them proof they make new reasons for taking your money. I have NEVER been treated this horrible by any company let alone a property management company. All of this treatment was from the supervisor, Merida. I should also mention during this time that my wife was pregnant and they had absolutely no care for our well being, safety, and trust. This company only views tenets as an expendable monthly income, and not as people. I would not recommend them to anyone. They think all their renters are naive college students and they make a business out of taking advantage of them. Being a local, I highly advise anyone reading this to look at other options.

I want to be honest and say that I feel very taken advantage of by this company. I don't like…read morewriting negative reviews at all but this must be said. If they are going to charge me a full month's rent off my deposit and then not explain it in the documents how am I supposed to feel? They already charged me for rent then said it was for the last month after I asked. If you can avoid renting from them then do yourself a favor. SCAM.

Sean Wilson ! Was and is our realtor! He was the listing agent of the property we purchased…read more Sean is a pleasure to work with. He goes beyond what most people do. Sean made phone calls helping us set up survey. He made recommendations of companies to use and got us connected with the county highway inspector and the power company. When we were telling him what we needed from the survey company, he made sure they understood what we were asking for which helped save us some money. He personally delivered forms to the county, which expedited the process. Well after closing we still call asking for advice and recommendations! Highly recommended!! Dan S

I worked with Jessica Dahlinger to find a home...and she was AMAZING! She was professional,…read moreknowledgable...and extremely personable...everything a first time home buyer could ask for, and more! She made the process easy, and calmed all my crazy first time homebuyer nerves. She was able to walk me through the process with grace and ease...truly making me feel well taken care of. I would highly recommend anyone starting their search of new home ownership to begin with Jess...she won't disappoint!!! I couldn't be more impressed with a realtor! It was a FANTASTIC experience!

Generally rude customer service. They office doesn't seem to have things together, and they are…read morereally overpriced for the area. When I moved in (late because my apartment wasn't "ready yet" and I had to pay for additional storage) the apartment was filthy. They sent some teenagers to come clean it again, it was still filthy. I ended up having to mop/dust/clean it myself before unpacking. Completely unapologetic about the entire situation. Oh, and your rent will go up every year for absolutely no apparent reason. Refused to give me a copy of my lease upon renewal unless I paid for it. Any communication with them must be over email, they will deny anything said/agreed upon over the phone. They will also ignore your emails. Somehow they decided that the owner of the property would be the go-to for everything, even though I didn't have a lease signed with them. Having the owner come down and ask me if I am "f***ing retarded" was ridiculous. They also make up the need for paint-repairs when you move out. TAPE EVERYTHING. Take photos of everything. Do whatever you can to rent with another property company. This place is a nightmare. Even the professors in my program tell students to not rent here.

I hope i can save someone a LOT of heartache and a lot of money by advising anyone out there NOT to…read morerent any property from University City Property Management. They took our son's $2000 deposit PLUS sent him a bill for an additional $4804 for miscellaneous bogus items like a dirty sink, floor, and fridge. Look at their Goggle reviews. They all say the same terrible things. As we found out by talking to 2 lawyers, they are the only ones going to make any money, so sad, so the scamming will carry on by this company.

We bought our first home with the help of Key Properties, and Bill Church as our realtor. What a…read morepleasure! Bill helped us from start to finish, and gave us good advice. I highly recommend Key Properties! All the folks that work there are top-notch!

1.) We listed with Wayne for much, much, much too long before I reached a point in life where I…read morecould take more interest, and found out that the property was not even listed online or marked with a for-sale sign. 2.) We talked with Mike at length to find out his plans and interest level before listing our Palouse property with him. We loved his marketing plan and his promises to be upfront and communicative with us. The updates ended soon after listing. His promises went no farther. We gave him a chance... much longer than we should have! but ended up wasting a year before we listed with another realtor while he left our property untouched.

I have never left a review on yelp before, but I feel compelled to warn anyone who is considering…read morerenting a property managed by this company. . . Don't do it! Seriously. I'm still waiting for the return of my deposit, and I will probably have to take them to court. I am ready for that, however, as the crusted filth I encountered throughout the apartment when I moved in told me a lot about their standards. I have LOTS of pictures, as well as exhaustive documentation of every correspondence I had with them over the past year. Also, unless you think that "the plow broke down" is an adequate reason for failing to shovel the parking lot for the entire snowy winter, their maintenance standards are terrible. And that doesn't even mention the dog poop everywhere, or the only marginally functional laundry facilities. P. S. If I could have left them zero stars, I would have.

I recommend renting through Welcome Home; my roommates and I never got hassled and always had a…read moregood experience working with this company when filing work orders. Fair pricing and consistent, timely assistance.