I can happily and categorically give Keller Williams not one but two Five Star ratings this…read morefine-fine day, and can do so from my new home, after having sold mine old home. In selling mine old house, I worked with Troy Marsh. He and a partner showed up to my house, did a professional and polite walkthrough, set the tone and expectations for what was to come, what I should do and what I could do. They gave me contact information for recommendations to improve the current conditions should I decide to do so, ideas as to what I could and what I should do to help improve the value of my house in an admitted sellers market, and prepared me for what I was in store for. We went through some wild rides, with the first seller failing to obtain funds (no fault of theirs), and for the next steps beyond which was no easy feat as I was out of the country at the time (Honeymoon in Ireland). Even with obvious issues, they worked with me and helped to obtain a solid offer for my house upon my return to the States. Even with my outrageous demands (:sigh: I never did get that briefcase filled with cash, exchanged at an empty parking lot) they did a helluva job helping me sell my house. Now, for the second of their 5 stars... Sarah Woodyard Miller was on point to perfection in helping us buy the house I am currently writing this from. She patiently took us from potential house to potential house, always happy, helpful and honest (the three "H"s?). Although it took some time to circle in on exactly what we wanted, she never flagged nor failed to stay on point. One day, I received a text from her that a house had just gone on the market exactly where we were looking, in our range, but we had to act. We checked it out, my wife met her there later to verify that we were together in our desire to make it so, and we pushed forward. She gave us excellent advice on how to pursue said house, move forward with our offer and make it stronger. Now, I get to call it home. Thank you, Troy, for helping me move onwards. And thank you, Sarah, for bringing us home. Thank you both for helping my family be just that.

My husband and I worked with Stephen Jones to purchase our first home. Stephen worked very hard to…read moregive us everything we needed through a very complicated long distance process. We are thrilled to be settled into our home and would like to recognize Stephen and the Keller Williams team for their dedication and job well done.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

We decided to sell our home in Clintonville " For Sale By Owner". It was wintertime and we had an…read moreopen house and a couple of inquiries, but after two months we decided we needed some professional help. We contacted Kurt and he immediately took control of the process. He made recommendations on things we could do to better prepare the house for showing, he worked with our schedule to set up open houses, and at all times was responsive to any questions or concerns that we had ( selling a home that we had lived in for 26 years was to say the least stressful). After two open houses we received an offer that we accepted. We addressed the requested remedies that we deemed valid and hesitated on the ones that were not. Out of the blue Kurt received an offer that was $25,000 over the asking price. Kurt then proceeded to successfully represent us for the purchase of the condo in which we presently reside. A few years later the landlord of the property that I ran my business out of informed me that our rent would double or not be renewed at all. After the panic subsided I called Kurt and asked him to give top priority to finding my company a suitable new location. Within 24 hours he found the perfect building. I looked at it that day and immediately signed a purchase agreement. Because it was vacant we closed on it within a few days. Problem solved and we have been there ever since. Kurt Lehmkuhl at Sterling Integrated Realty Services is the person to call for any real estate needs: from buying and selling to property management. He is the most dedicated, hardworking, honest, accommodating and trustworthy person that I have encountered in the industry. I have and will continue to recommend him to friends and family.

From the owner: Sterling Integrated Realty Services is a full service real estate company based in Columbus with…read moreover 11 years of experience thay actually cares about building long term relationships and helping owners rent their home and provide a steady monthly income stream, taking on the resposibilities and headaches associated with being a landlord so owners can relax and enjoy life! We tailor our services to your needs and are adept problem solvers that work hard to solve whatever problems come our way. With over 11 years of experience, we provide every owner with: A local licensed Realtor/ Property manager who is familiar with your home and can answer any questions regarding the property within 24 hours. 24-hour online access to your property management portfolio. 24-hour tenant maintenance hotline. Online tenant payment portal. And more!

Mike Marshall is the best buyer's agent that anyone could ever meet. His knowledge of the real…read moreestate market is amazing. He is able to look at any home and let you know the pros and cons of each one. He is able to give you a solid resources for other parts of the buying process and help save you money. He's very patient and kind and he puts no pressure on you at any part of the process. Mike is very organized and efficient and effective with your time. I would recommend him to anybody.

From the owner: I am an Exclusive Buyer Agent (EBA) with Buyer's Resource Realty Services. I have been representing…read moreresidential & investor homebuyers since 1996. We only represent buyers. Helping people buy homes is our SPECIALTY. We are the OLDEST Exclusive Buyer Broker Agency in central Ohio! I am a true Buyer's Agent that only represents home buyers all the time. An Exclusive Buyer Agent (EBA) is the only true ADVOCATE and ADVISOR for a Buyer trying to purchase a home. I help my clients LOCATE their new home, EVALUATE the condition of the home and NEGOTIATE the BEST price and terms for the Buyer. I advise my clients on financing options, assist locating their home, determine a home's value or worth, negotiate the contract and help with all inspections. An Exclusive Buyer Broker is the PROVEN best representation possible for a home buyer. I represent People, NOT Property!

I've been with Wallace Ackley since 2018. I first lived on Kenwick by the leasing office ( loved my…read moreplace!) Pricing is always reasonable and although some unites aren't fully updated ( such as dish washers lol) it doesn't take away from the area and safe place you call home. I never had any major issues while living there. And any repairs were always done in a timely manner. The staff has always been amazing. Julie and Kiyata are typically who I speak with when calling and they jump on whatever is needed. I moved to another location in 2021 and am still with the company! I don't plan on moving anytime soon! ( I know everyone has their own experience, but as for me and mine, this management team has been great) -G

I've been with Wallace Ackley since 2020 and I have nothing but great things to say. First and…read moreforemost the rent has been exceptionally priced. Their customer service is nothing short of amazing. They have always taken care of me and my family's service needs. I highly recommend!

I am property owner and they managed 4 doors for us. I would give them a negative review if I…read morecould. While touted as a higher end service, they do not meet this criteria. Very poor communication between the team and investors or tenants. See honest feedback on Yelp and believe the tenant feedback on google reviews! All of the positives come from investors who are pushed to share feedback within weeks of signing a contract. I refused to do that and I am glad I waited. It is like pulling teeth trying to get information regarding your property. Now try getting your earned rental income deposited in your account. The team spends in the excess of the allowed limit without communication. Very understaffed, do not have enough people to do the job needed. Poor weather winterization services for vacant properties. Will just try to sell you their renovation services to make money. Stay away if you can!

Very unsatisfied. Have been renting through them from a private owner a little over a year. They…read moreclosed their local office citing it was due to 'structural damage' (a real estate office that can't maintain their own office?). They didn't notify the owner the way they did us. They then insist we pay solely through an online portal but that portal previously tried to bill us twice the rent due to an accounting error (thankfully we never set up auto pay or we would've been over drafted and wiped out for the following month's bills). They charge a 'convenience fee' for using the portal even though there'a no other way to pay. After just one year they've raised our rent with no apparent change in 'services' rendered. They have charged us an additional "researched noise" fee because we reported a noisy air duct in the living room but their service contractor came out, did nothing, and left. Our lease agreement says nothing about being responsible for any such fees nor were we notified in advance there would be any. We have texted them over a week ago about this with no response. We notified the owner who is trying to address it for us. Every maintenance or bill issue, we have to contact the owner directly--so what exactly is this company doing other than ignoring tenants, using an online site to process payments and taking a cut for doing apparently nothing?! Very shady to just maintain a PO Box and website but do no real managing or maintenance of the property, just hand everything over to the owner who may as well be getting paid directly.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

Charlene and the team are amazing! This is the second time we've asked for their help to buy or…read moresell a home. They are responsive, set real-life expectations, are extremely knowledgeable, and always advocate for their client! Buying and selling is stressful and we've experienced many in the industry who are ignorant or lazy. Not this team!

I worked with Charlene Fairman as a seller in 2013 and as a buyer in 2019 when I returned to the…read moreColumbus area. When we began looking for a house in Central Ohio, I had no desire to call anyone but her to be my realtor. She is a tireless communicator, strong advocate and diligent negotiator. She will make sure you receive all of the best information in your decision and then will work to make sure you receive the best deal. I highly recommend her and her team at The Realty Firm.