Not sure how this place has 5 star reviews. I messaged his site about my mower that ran, but the…read moreblade didn't spin. He showed up to our first appointment over 2 hours late and did a 4-6 minute diagnosis on it and said he'd contact me in the next day or two to let me know when he could fix it. I said it ran last time I used it, the transmission ran, the blade just wouldn't spin and that's all I knew. A week went by and nothing, I was about to move on then, but he called and we set up an appointment the next week. He was 2 and a half hours late to that appointment too. Before he came the day before, I asked if he had any idea how much it would be and all he would say was "Cheap as possible" I know service can't give you a direct quote because things pop up, but he could at least say the cable is x dollars, my hourly rate is x, it will take x time so anything more will be above that. This is where I started to get the scammy vibes. It's a 10 year old mover so he suggested I change the belt so I said go ahead. He asked if I had a covered area, I have a completely covered patio in the back so I said yeah. Never asked if it was in the front or the back. He starts replacing the broken cable and realizes he has the wrong cable so he needs to go get a new one. Comes back, puts the cable on, then says, oh that's not the right blade so I got a new one for you. I knew the blade that I put on it was the exact same blade that came off it, I bought the mower new from Home Depot, got the new blade from Home Depot, The blade literally says that it's for my model lawnmower in the title on their website. It was the right blade. His was a totally different shape. He said it would be $25 more so I just said whatever. Then some time goes by and I see him taking the carbs off and pulling the air filter, messing with the oil so I start wondering is this going to cost me so I went out and asked him why he was doing all this extra work? He just assumed he was going to do whatever he wanted. Yes my air filter is dirty as hell, it's a 10 year old mower. But it ran. So we have a disagreement there, he says "I just like to do thorough work." I said I didn't ask for any of this, I just wanted the blade to spin. So he seems pretty butthurt at that point, comes to the door and says how about $200? At that point I just wanted it to be done so I agreed that I would pay him $200. He works some more, He says he's done. I go out to pay him, give him cash as he's writing my invoice. He's about to send it and says "Why don't you try to start it up" so I do and I couldn't even pull the cord it was so tight. He flips it over and is like oh damn, theres another belt in there that's all twisted up and destroyed I didn't see. At that point he calls Toro and reserves another belt and says he'll be back next Monday to fix it. Later that day he calls me and says he's sorry and that he'll fix it to make it right but I'm going to have to pay $30 for the new belt. I agreed to pay $30. Monday comes and goes, he doesn't show. No call, nothing. More time goes by and he calls me later in the week or the next week asking if I will be around on Wednesday. I tell him I'm only around on Mondays unless it's after 5, so he says can you leave it out. I tell him it's always out and that he can get to it in my backyard anytime. He says he'll be there Wednesday to fix it. Doesn't show. Doesn't call. I call him on Monday and he says he got the part on Saturday (What happened to the next day when he fixed it or last Wednesday when he was supposed to be there) and he would be here later Monday or first thing on Tuesday. Didn't show, didn't call. Wednesday I was about to call him and he calls and says I'll be there in a little while to get it done. Doesn't show. I was writing him a text to ask for a partial refund and to go our separate ways if he doesn't want to do it when he calls. This time I'm questioning why he would treat a customer like this. He's coming up with all the times and dates he guarantees he's going to be there and flaking out. He says it's raining and I don't have a covered area. A mobile lawnmower repairman in Vanouver, WA that doesn't have a plan for rain. I said I have a fully covered back patio which is 15 feet from my driveway and he says he would be too far away from his tools. I tell him this is the last time I'm giving him a chance to show up or I'm just calling it off. He agrees. He calls me at 6:45 this morning and tells me after reflecting on our conversation last night, he's gonna have to charge me more to put the belt on. I say how much again, he says as cheap as possible. I told him that wasn't good enough and he says $60. So I again let him know how I felt about him flaking 5 or 6 times, which he says he didn't flake. That this is a terrible way to run a business and forget it, I'll just buy a new mower. He then says I'll just refund you all your money, He'll send me a check in the mail cause I'm a piece of sh*t and hung up on me.

David did a great job servicing my John Deere ride on mower. Upon completion he gave me…read morerecommendations for service items I may need in the near future. The mower works great again. You may need to send reminder texts to prompt communication but his service is worth it.

I used to use Roy Boys when I lived in Tigard... after moving to Vancouver I was trying to find a…read moreplace to service my equipment. Found Harry's... love this place. Great service, great selection of mowers, blowers and edgers... happy I found it. Just bought a new mower and had old blower serviced:)

Stopped in for a new edger blade for our Stihl edger ($4.80). The (older) woman at the counter…read morewasn't too friendly at first, but warmed up by the end of our transaction. We were also looking for attachments for our edger, namely a weed eater because our old one needs upgrading. Like most places, they were out if stock and unsure when they would get any in. Kind of a bummer, but seems to be common nowadays. We ended up purchasing a tune-up kit for the edger too. It's been a few years since we've used it and thought it was about time. Overall a decent experience. Not sure it will be our go-to place as there's another Stihl dealer closer to our house. We originally picked this location because of the positive reviews on Google, but we didn't get the same feeling.

I've never had a bad experience at an REI, and this location was no different. But what stood out…read moretoday was an associate named Kay in the shoe section. She wasn't helping me specifically, but we were there quite a while so I got to see her interact with a lot of customers and she was amazing! She had a customer who was older, hard of hearing, and English was their second language. She dealt so compassionately and patiently with them. She mirrored the terms they used to make sure they felt understood, and spoke slowly and carefully so they could hear and follow her. She managed a crowded shoe section with ease, keeping track of who arrived when, and giving everyone the attention she needed. She never acted rushed or stressed. I didn't even interact with her, yet she contributed to my good experience!

If you're interested in saying no to a credit card 50 times this is the place for you jeez. Like…read morethe folks are helpful until it's 10 minutes of credit card talk and you're guilted into listening to the pitch no matter how many times you interrupt to say no I'm not gonna get it. I was hoping they'd have chilled by now but no

My saga. I have a Husky w/Honda engine. It had been used for about 1.5 years and then rolled into…read morea shed for the last 7 years. It was put away as in rolled in and left to sit as is, no draining of gas, no wipe down, nothing. It had been replaced by a riding lawnmower. Today I have a son that just purchased his second home and needed a lawn mower for the new lawn. I thought of the Husky, but it was a poor sight at this moment. Dust, dirt, little oil, and plugged up fuel system. Started looking for a good repair shop, found reviews for Darling. It was located almost an hour & 1/2 from me. Decided to go anyway. Glad I did. Mike was on a service call at a customers home, so called him. He answered, we talked, I left my mower at his shop. I gathered that I should have called beforehand and also missed an online msg that he was semi-closed for a week or so. Despite all of this, he worked with me as if none of this happened or was important. Said no problem fixing the mower and gave me a very fast turnaround time, but I received an incredible turn around time with everything needing repair or replacement being done including a thorough cleaning on the outside. He is as all others have described. He helped me as if I had called first to make an appointment, and had waited until he was officially back to work, and was first in line. I wasn't any of these. Mike came across as an expert mechanic, friendly, concerned, and as what just about every reviewer describes him. Honest, reasonable, helpful, friendly etc.. I live in the Gaston, Oregon area, quite a way from Mike's shop! It was worth it- Thank you Mike. DC

Our old Toro lawnmower chugged its last chug and gasped its last gasp, completely kaput. Great, I…read morethought, now we have to go lawnmower shopping. But wait! Let's check Yelp first. I read the glowing reviews for Darling, including one about a Toro just like ours that had been brought back from the dead. We called, dropped it off, got it back, and OMG, it looks and runs like a brand-new machine! (I wish I had a "before" photo, honestly, we had neglected it so badly it was ready for the scrap heap.) On top of that, Darling didn't charge an arm and a leg like most places do these days. This experience felt like stepping back into the 1950s, when people had what they called a work ethic. He's fair, honest, highly skilled, and personable. (and usually, only a 5-7 day turnaround). How does he do it?

Took a chain saw I inherited to Stark Street service department I could not get it to start …read more I was going to leave it but them jumped right on it to see what the issue was checked the plug, emptied out the gas blew it out, put fresh gas in tweaked on it a bit and got it running strong , did not charge me for the services!! I'll be back ! Thank you

Worst service I have ever dealt with. Do your self a favor and buy from anyone else. Bought a new…read moregenerator didn't make it a month before it started mixing fuel and oil then they told me it would be weeks to look at it, tried talked to the branch manager Leo who did not give a shit super short and told me to go back to service. I own a local business and try to buy local but would never purchase from this store again.

My experience was great! Came to my rural home (a big plus) Fixed a fuel problem quickly. He was…read morevery personable and efficient. I would definitely call him again :-)

Don't bring your tractor here. We should have known better when we pulled up and the business had…read moreold tarps on the roof. When we asked for a work order TJ was offended but at that point our tractor was unloaded and we felt obligate.We needed a water pump and arrived with a bottle of coolant. In the end, a month later, we got back a damaged tractor, no new water pump (a patched one) and a bill. I am not one to write a review but I feel it's necessary to warn others to beware. Poor communication, not professional and above all not trustworthy.

Exceptional work, professional, knowledgeable, trustworthy & reasonably priced. He provides written…read moreestimates & provided me with pickup and delivery.

Brought in frozen hedge trimmer that others recommended I just pitch, but he got it working within…read morehours after a teardown of the engine. No smoke. Runs like a champ. He fee was VERY reasonable considering what he did.