I've tried to call 7 times and no one ever answers. So frustrating. I'll take my money elsewhere.

This Northwest YMCA branch is a place I go to regularly to workout. The staff is very friendly; I almost always say hi to people at the front desk and even chat with some of staff inside the gym at times. The gym itself is a little small. I wish they could expand the size of the gym and add a few more stair master machines and bench presses, or maybe I just spoiled myself using the new ones at 24 hour fitness. They only have one old step machine and it looks like it could use an upgrade! The weights itself are nearly brand new and clean. I often see the mirrors and exercise balls being wiped down. The place itself is always being cleaned and everytime i walk in, I see the staff folding towels and placing them on the counter or inside the weight room. What I like about this place more about 24 hour fitness are the treadmills. About 10 treadmills have their own TV screen that can be watched and listened to if you bring your own set of headphones. The reason this place isn't perfect for me is because the hours of operation isn't always convenient for me. They close at around 8 on weekends, but I guess I can understand because this is a family place and most families don't go to the gym after 8 on weekends and 10 on the weekdays. read more

Northwest YMCA - Gyms Near Me - Cupertino, California

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Wonderful location that has friendly staff and a great community feel! The aquatics program is mainly taught by high schoolers/college students and is great for beginner levels of swimming. The aquatics managers and director always do a great job with leadership. There are many rooms and equipment available for members to use and I often see interesting classes being advertised. read more

My kids and I have enjoyed participating in the Adventure Guides program for the past 10 years. It's an excellent Father-Daughter and Father-Son program that has created wonderful memories for our family. The motto of the program is "Friends Forever with My Dad" and it delivers on that promise. It's also a great way for Dads to bond with Dads. The day trips and camping trips foster friendships that last for years. I highly recommend the YMCA Adventure Guides! read more

Joshua Meza, at the front counter, has provided me with an outstanding customer service- from helping me register my kids for swimming classes, supporting me with my membership changes, to following up (multiple times) to ensure that my needs were met. I am impressed by his professionalism and impeccable customer service that I felt compelled to share. Thank you, Joshua!!!! read more

Great place with very friendly staff and members. If your looking for a safe community to join with great programs especially their swimming lessons. They have great lessons for all ages and skill levels with dedicated teachers who are probably some of the hardest working young adults. Brandon Jetson, Janelle Bamb, Emily Chong, and Fabiola Lasagna are only part of this great staff who are so helpful. read more

My child has been going to summer camp with the YMCA for the last four years. The Y has provided lots of opportunities to explore and learn things. My child has Gone to LEGO camp, fine arts, ice skating, ceramics, chemistry, pizza making and more. My child has made friends and gone on many field trips. We are so grateful for the caring and friendly staff. They provide a safe place for my child when I can't be there. read more

Terrific instructors and welcoming staff. Love the indoor pool, cycling classes, cardio and weight room. They are starting a community garden as well. They offer so much with my membership with no added fees. read more

This Gym used to be great at Northwest YMCA in all aspects, including best in class Gym equipment. The trainers running classed and trainers are mostly great, but equipment quality and maintenance deteriorated recently. The Gym decided to replace all the top-of-the line treadmills from Precore with inferior and poorly served Matrix. The Matrix treadmill software is buggy and does not function as expected. None of the staff or even managers in charge managed to get intervals to function correctly. The machine ignores your requests for the alternate settings resetting elevation and ignoring the "rest" interval speed setting. Furthermore, the TV screen has a gap of 1-2 seconds between the audio and video. All these issues have been reported up and to Matrix over couple of months, but nothing was solved. If it wasn't for the trainer and class leader, I would have left this Gym as there equipment and maintenance are no longer in par with the high premiums. read more

We LOVE the ELR program at Lakewood elementary school! The program is nice combination of academics, arts & crafts, socialization and play. Ms. Sabrina and Ms. Desiree are very caring, kind & sincere. They always welcome the children with warm hello and make them feel at home. They are willing to help you when you need it. Here everyone is family! read more

went to this gym only twice but I'm already in love with it! the pool is great and I had so much fun in the LabLast dancing class (you should definitely check it out, it on Tuesdays at 10:15 and the instructor is the best - Lynn) read more

YMCA increased the fee again. When for profit gyms charge much lower fee, why is a non profit like YMCA keeps on increasing the fee every year? And they close the facilities twice every year for one week, not for replacing the equipments but for cleaning the facility. The letter notifying the fee increase says, the member can approach YMCA if they are unable to pay the new fee and avail low income assistance. I can afford it but I am questioning whether the high membership fee is justifiable. YMCA is no Bay Club but acts like one when it comes to membership fee. Unless YMCA reduces the fee for all members, I see little or no membership growth. I understand the cost of living is increasing every year but not at the rate the membership fee increase. Time to bid goodbye to YMCA. read more

The front desk is always friendly and makes everyone feel welcome. The kids staff is so attentive, nurturing, and relational with my kids that they have become like family. Binoo, Sunjida, Sok, Emily, Cheryl, and Anna, are an incredible childcare team who are dedicated to seeing the kids thrive. They work hard to give attention to my kids and relate to them rather than just watch them. My kids love the playground too! I really enjoy the classes that are offered for both my children and myself. The swim lessons they offer have many different levels of ability which makes for small classes and close attention from the excellent teachers. My kids have all gotten so much better at swimming from their program! read more

What a great place! Wonderful facility for all kinds of fitness activities, a kind and caring staff, enthusiastic teachers, and many friendly members. I most appreciate the positive atmosphere where everyone of all ages feels welcome, safe, and included. This Y is an excellent community asset! read more

I love this place! I joined the Y about 18 months ago and split my time between the Northwest Y in Cupertino and El Camino Y in Mountain View. This morning while at Northwest, I was happy to see that they added a set of 12 lb. hand weights, after inquiring about possibly getting these for the gym. They listen to our needs! This week they added the LaBlast dance class to their class schedule. If you haven't tried it, DO IT! Lynn is such an enthusiastic instructor, and the dance routines are so fun. read more

There may be newer facilities out there but I think this gym is still hands down the best around. The daycare is phenomenal. Not only do the leaders seem to really care for the kids but they also provide a myriad of fun activities for them. The staff is great as well! I started out completely intimidated by the weights and the staff has always been willing to answer questions and help me out. I love that they post new weight training circuits daily for us. I've also used this gym for private weight training and boxing lessons and was very impressed. This 'Y' turned this non-gym rat into someone who loves attending. The people make all the difference here. read more

Pretty decent family gym, the pool has a slide for the kids. They also do saftey classes here like cpr/aed first aid.

A amazing family oriented facility. The front desk people are extremely friendly and the center is always very clean. I especially like the group fitness program where all the classes are great with a large variety of programs. read more

I'm reviewing the Y after being a member here for many years. I left the area for a couple of years, traveling for work, and using YMCA branches in other places. Now I see things different and suddenly aware of the fact that YMCA members in other places get more for their money and time. Its been a while and I've been too lazy to do something about it. I was just complaining to myself. But no more. I think the Northwest branch is greedy and the management care only about collecting as much money as they can with the smallest possible effort. They do not in think about promoting health in the community or promoting people's growth like they claim to do. It is okay if it's a business that does not claim to "move people and communities forward"... This place is all in all a huge daycare. They cater for families/mothers who are in need of a childcare in order to be available doing something for themselves. They count on these moms with their need for childcare to take anything as long as they have the childcare. That is why the place is always full with kids. That is why mothers ignore the hot gym with small variety of machines in such a little space. What do these mothers do once their kids grow up a little? They get out of the Y and signup in a better gym. I now understand why I hared women in the past saying my kids grew up it's time to leave the YMCA. This place went through many remodeling phases without changing anything that actually benefits the members. Unless they honestly think that changing wall colors every now and than is for the best interest of the members. It does not matter if they move the gyms walls around - its still the same small space divided differently. The place is always hot and too crowded, the lockers/showers/restrooms are ugly and unfriendly, finding clean towel is an issue every time, and their classes/instructors are the same as in any other area gym. Nothing changes for years but the membership dues which go up. After visiting many other YMCA facilities, and experiencing places that truly serve their communities with warm and care - seeing the way a YMCA should be, I now understand better. I must add that this review is regarding the gym not the swim classes which are truly good and recommended, but you don't have to be a facility member in order to register to swim class. read more

Northwest YMCA is my second home ! I have grown to like ... more like love the Y in Cupertino! It isn't just a destination to go exercise but a place which is super convenient for my entire family. BTW, I'am a member of the Apple Gym at Bandley too but I have to absolutely come to the Y :) 1. Love the variety of classes offered. 2. The classes are offered at times keeping in mind kids school schedule so there's no excuse for working parents not to find at least one hour throughout the day to come workout ! 3. Can't even begin to list the name of instructors who make your workout so personal. They know your name, they will acknowledge your presence, motivate you, get in touch with you after the class or when they bump into you at the target or a restaurant :) 4. You can walk into the Y with your kids ! They can work on their H.W while you get your workout... life is hectic and with growing children this facility is a blessing! 5. The kids get motivated to exercise too... added bonus! 6. The staff is friendly and Co-operative. 7. My kids have done the swim classes and basketball seasons at the Y ... they love it ! 8. It's amazing how many friends I have made at the Y! It's wonderful to walk into the facility with familiar faces and workout with friends ! Complete stress buster ! So overall I would say Y is a great community! And absolutely thrilled to be part of it ! read more

Note: This is a review for the gym facility, not for the programs or other services offered. I had I been using my 24-Hour membership for a while, before getting membership at this Y location and I must say how vastly different the two gyms are, and might I add, for the better! I love, love, love this gym facility! I have yet to try the classes, but my experience with the staff and everything else has been superb! I love that they provide towels, both hand and body. I love their FitLinxx program which helps me track my progress and it's especially useful for all the weight machines that I use. I get to work with a wonderful Wellness staff member who will help me set up the program and all of the machines. The staff is very knowledgeable, friendly, and helpful. Even when I don't have an appointment to see them, they're almost always willing to lend a hand or provide quick assistance. (I can't say the same for 24!) I have fallen in love with the Precor AMT (which is not offered at 24, at least not at the Active or Sport locations I've visited) and they almost always have them working. They provide a nice whiteboard system for us to check out the cardio machines and the patrons are usually really good at using them, especially when the AMT's get full. The main fitness room is always temp controlled, which is great for me because 1) I don't need to profusely sweat everywhere and 2) a lack of BO! The machines are routinely wiped so I never feel completely dirty and everything just seems so clean and tidy. The personal trainers, although I haven't signed up for a session, are really friendly when they're on the floor and they're not trying to sell you anything! There's no pressure for them to get a certain number of sessions booked, so you can gladly have a conversation with one and know that there's no ulterior motive. Overall, this place is awesome. I don't know what I will do when my membership ends, but the great thing about the Y is that it's a non-profit and you can definitely feel a sense of community when you come. (but that also means they need donations, so please donate if you can!) Aaaaaaand of my best loved perks? FREE COFFEE. Like, almost all the time. AWWWWEEEESOME. :D read more

This place used to be 3 stars and now I say 5. I have seen HUGE facility changes and upgrades by the new manager Joseph. He's attentive, friendly, and gives great customer service when I asked a few questions!!!! :) Great pricing on memberships in our area. Highly recommend to go to this location. Thanks Joseph you work is much appreciated every time I workout and swim! read more

As a mom of 2, my life gets happier and of course much healthier after I joined YMCA. The kids club helps keep an eye on my little one so I can go to my group class freely. Especially thanks to Cheryl, Binoo, Ana, Sok, and Emily, they are all very patient and friendly with kids. I can see my child also have a good time while I work out. The gym venture class in the morning is great for toddlers which gives them space to run around and learn something new. read more

I would recommend this gym to people who go to gyms to workout. :) If you go to the gym to stand around, I recommend 24 Hour Fitness. Just kidding just kidding. I'd recommend 24 also if you play sports and have access to one of their gyms that offer those services but the YMCA is great for the basics and then some. You really don't need all that much to get a balanced workout and the atmosphere is condusive to sweating and looking gross. ^_^ Four stars because it is a bit pricey at 55/month. :) read more

Friendly staff. Clean premises and equipments. Great collection of classes for all levels. Bollywood Zumba, Hatha yoga and Feldenkrais are so different combinations to be offered at one place. Their personal training is flexible than other places. Melissa is super fun coach who understands your limitations and abilities to come up with a progressive training plan. She helps you to come back to follow a healthy and consistent lifestyle and achieve your goals . read more

My boyfriend and I have been members here for over a year now and it really has everything you need, and it doesnt have all that other stuff that you hate about other gyms. The sign up is really easy, no preasure, no contracts and the staff is really freindly. If they could have only taken a more flattering picture of me on my gym ID card. My boyfriend and I go at 6am Monday, Wednesday and Friday and we have found of all the times we have tried to work the gym into our schedule the early mornings are the best. The gym is not that crowded and the machines are all available. I like that there is a spin class at 6:05 am M,W,F. The teachers are all really motivating and make me want to keep coming back. The only down falls would be the lack of parking sometimes and that sometimes there are LOTS of kids running around. But I think it is a fair trade off for not having to be a member at one of those coporate gyms which I have grown to hate so much! read more

This is for the group swim lessons. There are few instructors that work just for fun. Especially my son's instructor was very sarcastic during the lesson time. I told the in-charge and asked to change the class but I was told there is no space in any other days. It is a nice environment for kids to learn swimming. But it really depends onthe instructor. read more

This is a VERY friendly YMCA... more so than other branches I've been to. I walked in here last weekend to look for my sister who I knew was there, and before I could get 5 steps in the door, I was helped. Within 5 minutes, I had like 3 workers lookin for my sis like a bunch of bloodhounds. I noticed the place is very clean, and there were LOTS of classes going on. Private classes, huge aerobics classes, and some other specialty ones. I even walked into the weight room, and the first person I saw was a staff member asking how he could help. They must be bored, or just doing a good job. Either way, it's way better than getting no help. Nice indoor pool too. read more

This is a review for the pool only. I joined YMCA only for my kids to use the indoor pool, but unfortunately, our experience here has been very bad. The pool lifeguards (or rather, "pool-guards") are the rudest people I have ever met. They roar and shout at swimmers all the time, adults and children alike. If you walk any faster than a limp, they roar "WALK!" at you (in such a fierce voice that it scared my little one). When my son touched my back one time, the pool-guard immediately snorted, "He can't be on your back!" OK, they don't only own the pool, they own your back too. I have been taking pictures of my kids in the pool for about 2 months and suddenly last week one pool-guard marched up to me and threatened, "No videography or photography or I am SENDING YOU TO THE FRONT DESK!" That was the first warning I ever got, and it was a threat. There was one pool-guard who is extremely rude, but unfortunately most of the other ones weren't much better. It just seems like that's the kind of people YMCA likes to hire. read more

There's an episode of Sex and the City where Miranda is really annoyed at the 'family hour' at her gym. That describes my experience with the Cupertino YMCA a few years ago to a tee. The gym is not a meat market, it's very family friendly and you will see people of all ages and sizes which is cool. However, there so many kids there, being so loud that you can hear them over your headphones. I tried going early afternoons thinking the kids will be in school, but alas, they bring a bus full of kids from some school and they get on the machines and talk to each other. Then they jump on the machines next to you and all I'm trying to do is just get a workout and leave. Then there's the older people who think that sitting on a machine for 30 minutes and not using it, will somehow get them into shape. Again, annoyance. The staff is friendly and that's why I'm giving this place a higher rating. They assign you a trainer who will come up with a program for you free of charge. Mine was super nice and supportive and would adjust my routines when they'd get boring. The best time to go is probably 9ish but by then you're probably too tired. After dinner it gets pretty crowded. Another good thing about this gym is people actually wipe the machines after themselves with the towels YMCA provides. They have a pool and classes, but the best reason to go is Fitlinx which memorizes your weight machines and tells you how many reps of each you need to do and what weights to put on them. This is great, I don't think I could've ever remembered that without the reminders. You also enter your cardio in and it keeps track of all your workouts. This is a good place to go for those getting back into shape or new to exercise. Just be prepared to see lots of screaming children, oh and don't even bother trying to use the dressing rooms after they have swim classes, everything is wet and crowded. Their prices aren't cheap. It was like $52/month about a year and a half ago. read more

This Y has really friendly staff. My favorite part is the classes. I've taken a yoga and body pump class and wish I had time for more! They're welcoming and dont require you to attend every single class. (At least the ones I've taken so far.) One issue at this ymca is that there isn't much equipment around as needed. I always have to wait to use the squat rack. Another complaint, which is by no means attacking anyone or the YMCA, but I've noticed that this particular YMCA location has a fowl odor. It seems to be coming from YMCA members and hope the company can promote cleanliness and hygiene at the gym. I get that people will sweat at the gym but can they wear deodorant please? Once they fix that, this place will be closer to 5 stars! read more

This review is specifically regarding Sunjida from the Kids Club. I brought in a toddler I was nannying for into the kids club area around 11:15am last Thursday and Sunjida did a great job, especially since she was working by herself. She was very patient with the kids, and managed to maintain a calm environment for everyone. Keep up your hard work, Sunjida! read more

I've been going here since January and have really enjoyed the quality/price ratio. First off, you can set-up appointments to get the lay of the place...the Fitlinx system is really great. It will keep track on your machines/weights/range of motion, and will also keep track of all the exercising you do. Great motivator for those who want to watch calories burn! Second, the staff are all friendly and helpful that I've run into. I've really enjoyed "almost" all the classes I've taken. My favorites are Bosu Bootcamp, TRX, and another Bootcamp on Wed. mornings. I think the instructors are all very engaged and go-around the class to ensure proper posture which is important not only to make sure you won't get hurt but to ensure you're working the right muscles! Overall the facility (likely built in 60's or 70's) is a bit dated but everything inside is up-to-date and well-maintained. In one instance when I noted a machine was "sticking" it was fixed when I was back 2 days later. The pool isn't that great for lap swimmers. I think they use quite a bit of chlorine and it gets pretty busy when I've gone. Exception being when I've headed there after the kids are in bed before they close. Finally, the main reason I REALLY like the place is child-watch. You get 90minutes of free childcare while you work out. Since I work part-time this is great for me and my girls (ages 2 and 5). Childwatch hours are listed on YMCA Website. The caretakers are very attentive, and gentle with the kids. We've mainly only been in the infant/toddler room since my older child is usually in school or camp. read more

I love this gym. I've been to a few (Club One, 24HR) and this one is the best in terms of value and consistency. The classes are fun (and you can go to any other area YMCA for $3 a visit if you find there's another class somewhere else you'd rather take), the machines pretty much always work, and I've never seen it so crowded where you'd have to wait long for a machine -- though I usually go around off-hours. There's no judgement here and no pressure to already look, run, or lift perfect, which I find is the #1 reason why I stop going to the gym. It's truly a community gym and fingers crossed everything stays that way -- or improves. read more

Came here for ujam class today. Called ahead of time to confirm. After waiting for 10 minutes in a full exercise room, we are told class is canceled because instructor broke his ankle. Other people in the class said the instructor told them last week that he was going to be gone and would find a sub. Complete lack of organization and lying to members makes me give this Y a one star review. Even if there were no ujam instructor subs available, get someone else who does a dance class so at least we get SOMETHING. Terrible waste of time. read more

A long overdue review. I have been a member for about 7 years. It was a struggle for me to get back to exercising after having 2 kids. I took personal training sessions with Matt Motelongo for a year. He was so patient and helped me get into a routine. He helped with my Inital success of losing weight and getting motivated. I supplemented the personal training sessions with the classes the y has to offer. This is where I met Seema . She teaches boot camp and spinning classes. No matter how big the classes are she will make sure that each one in class is doing it right and gets attention ( I yet have to figure out how she does that). I look forward to my classes with Seema and taking her classes has equipped me to workout a few days on my own (because she teaches only 3 days) The Y has a huge variety of classes and timings to suit everyone's needs. The staff is so warm, friendly and always has a smile. read more

I've been going to this Y since August of 2010. I really enjoy the location and convenience. The staff is really friendly. I volunteered for the Annual Giving Campaign this year to raise money for lower income families in their subsidized programs. It's great to see how much the Y Organization cares about it's members, and members of the community. I love the machines, and the option to watch your own TV while working out. It makes the workout go by quicker if you need it. I usually go first thing when they open, and there's usually not many people in there. If you go between 6-7pm, it's pretty packed. I once had a member erase my name from the cardio board as I was putting my jacket in a cubbie. So rude! Not the Y's fault though. I like the extensive options for weight lifting machines, and areas. I love the stretch room. I don't like that there's not a place to leave your towels (in the stretch room) since that's the last area most people hit. They also don't have a clock or a drinking fountain near there, which is a little inconvenient. I love to swim, but I'm not a huge fan of indoor pools (read: I hate them) so I haven't even stepped foot in there. Other than that, I really enjoy this place. read more

This review is only for the weight room. My only complaint is that there is only 1 squat rack. I understand this is a YMCA, and weightlifters aren't the main group that is being catered to, but 1 squat rack is laughable at any gym. However, there was new equipment that was added, notably the Rogue 2.0 Barbells, so that was nice. read more

I dropped my brother off at basketball practice and decided to stay till our parents got there and what I saw was really amazing. Each age had their own coach while everybody remain engaged. I met christina and she was so helpful in pointing me in the right direction. Over all I am glad my brother is in good hands at the Y! read more

I love you northwest YMCA. you are the best gym ever. Since I moved to sac I have missed you so. The gyms in sacramento suck. Even 24 hour because who cares if its open 24 hours if im not going to go between 10pm and 4am? I know you are a smaller facility, but with all the new renovations i still love you. I feel like i can actually get a good workout here without feeling like i am at a meat market. I love the fitlinx program because you remember all my weights and settings on the weight machines and tell me when im doing a good job or when im just being a lazy slacker. Yes, there are a lot of families running around and changing in the locker room can sometimes suck because there's no space or too many little kids and not enough showers.. but in the end, i cant wait to move back here so we can pick up our relationship again. read more