We've had a great experience at the YMCA. As soon as you walk in, you're greeted by friendly staff. My husband and I use the gym regularly, and it's always clean. If something needs to be fixed, it's taken care of quickly. The gym has everything you need: machines, a few squat racks, free weights, a Smith machine, and a decent-sized cardio area with a good variety of equipment. The only thing I wish they had is a chest fly machine. There are classes going on all the time, and there's a turf area where your child can play while you work out. The turf has outdoor toys, ride-on vehicles, and large Legos, which is a great setup. We use the kids club for our daughter, and she loves it and always has fun. Childcare was the main reason we chose this gym since no other gyms in Cupertino offer it, and it ended up being an amazing decision. Our daughter also does swim lessons here. Brian is very patient and makes her feel comfortable in the water. She has learned how to float, hold her breath underwater, and is beginning to swim. She used to hate swimming, and now she looks forward to going every week. read more

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I've had a great experience at the Northwest YMCA. The staff is always friendly, welcoming, and helpful, and the facility is clean and well maintained. One thing I especially appreciate is how they treat Nationwide members the same as their own members. They provide towels without any issues, making it convenient to work out without having to bring one from home. It's clear they value all YMCA members equally, regardless of where their home branch is. I always enjoy coming here and highly recommend this location! read more

The Northwest Y is an excellent value for those looking for a well-rounded fitness center. Membership includes access to a heated pool, a wide variety of quality fitness equipment, free coffee and tea in the mornings, extensive group exercise classes, onsite childcare, outdoor workout space, and a ping pong room! The facility offers something for all ages and fitness levels in a welcoming community environment. Additional services like personal training and swim lessons are available at rates that are often more affordable than comparable programs in the area. A great choice for both individual fitness and family activities! read more

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I've been going to the Northwest YMCA since 2023. It's nestled away in the heart of Cupertino, being less than 5 minutes away from De Anza College. Positives: Weight room has two squat racks that double as deadlift platforms! You can always find a treadmill open and the views of the parking lot, sky, and YMCA lobby are pretty peaceful to look at as you're running or biking. Free coffee every morning. I've never tried it myself, but that is a unique perk only this YMCA has. Chess club meets on Sunday mornings. I had to stop going last year, but when I went it was a ton of fun and open to everyone. Negatives: The men's locker room floor is almost always wet from kids not properly drying off after swimming. It's pretty annoying for gym goers because we are wearing socks that can get wet; that just ruins our day. Weight room has no ventilation and the fan is broken; it can get stuffy in there. Parking lot has shade from like one tiny tree in the very back. If you don't get that spot, your car is going to be under the sun during your entire workout. Overall, I do love this YMCA. I love seeing families and people of all ages, ethnicities, and cultures enjoying their time off work or school. There's always a good vibe here. read more

Great classes. Awesome people who work here. Close to Apple and target.( but who shops there in 2026) indoor swimming pool for aerobic classes or just swimming laps. Variety of rooms including day care. Almost always coffee. In coffee machine. read more

I had the membership before through the medical insurance, but a clerk from there screwed up and ended my insurance and by connection the membership to the Y. If you call the different phone numbers for the different locations you get the central office and a ridiculously rude clerk. She kept talking over me over and over and then said, "Why are you angry?' Because you keep talking over me. I finally had to hang up on her. I couldn't call back because the same rude clerk was going to answer. Ridiculous system when you can't avoid a rude clerk. read more

worst experience, they closed entire swimming pool access between 4 PM to 8 PM entire summer just because they have scheduled swimming classes. The whole reason I took membership is for access to swimming pool and they closed the pool during the time when everyone is off the work since they have scheduled swim classes. When i cancel the membership, they did not pro rate membersihp fees ! Earlier they used to have some pool area for free swim for kids even when they had swim classes, but now they changed tat without intimation and entire pool is closed for free swim during prime time of 4-8 PM. When we pay the membership fees to use the pool, they cannot close it during prime time on daily basis. If they are doing tat, users should be notified so that they can cancel membership ahead of time read more

Never too crowded. Nice location and clean, well-functioning locker room. Lots of nice employees

The showers were freezing cold. I asked how long they were going to remain cold. I asked the pool how long they have been cold. They said two weeks. I didn't want to drive all the way to you, so I called the main office because ridiculous you can't call each location directly. I called first thing Monday morning. Your automated phone kept hanging up on me. The RUDE woman that I spoke to said that Cupertino didn't tell them that the showers were cold. She said that she could have someone call me. I said yes. I waited ALL DAY for someone to call back and nobody did. I finally called again. The woman I spoke to said that there was nothing wrong with the temperature of the water and there had been nothing wrong with the temperature of the water for the past two weeks. I said that was a lie because I was there the other day and it was cold. I said I don't want to drive all the way when the water is freezing. You don't have much to do but fold towels, of which there were only two when I was there the other day and waste time on your cell phones which I see all the time. But lying to me is something I won't tolerate. Get off your lazy *sses and at the very least tell the truth. Not taking this down. read more

Just started going to the YMCA. This one is in Cupertino, and is imo the best, compared with the SJ, Mountain View, and even Palo Alto west locations. The gym has lots of great equipment, both cardio and anaerobic. There are two power lifting stations for those who got work to do on the olympic bar. However, by far the best PERK at the Northwest YMCA is the pool. Super clean, space for lap swimmers (please mind the etiquette of either splitting the lane, or swimming in counter clockwise fashion) and a separate section for kids/kids classes. The memberships are quite affordable, and you can go to any of the YMCA-SV locations. Highly recommended to anyone who is getting started or returning to the fitness journey. read more

Northwest YMCA - Gyms Near Me - Cupertino, California

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Northwest YMCA this location is located in Cupertino ,CA. I do have a YMCA membership as I utilized the fitness location to check sometimes to use the locker rooms and showers for daily routine care needs. I normally come to YMCA location traveling of self using own personal transporation, not being accompanied of any other person. If had brought someone along I would have them check in as well. This location is kept well maintain as I have not used any fitness equipment but mostly the stretch room for yoga and locker rooms mainly. There is a children care located at this location. Onsite staff is friendly, attentive, and caring towards guest members needs. Once there had been an incident recently when I had used the lockers finding up getting ready blow drying straightening my hair. An Asian female unknown of person name she started staring at me in locker room coming walking towards me closer and closer while I had not yet fully dressed and still blow drying my hair. She try to unplug my blow dryer which had belong to me. There had been another set of outlets and a blow dryer for usage next to me but she didn't see i suppose. I mentioned to her kindly nicely to not do that. She didn't hear listen to me so I snapped a little raise my voice to yell back. She grab a staff to come speak to me. I had made report about this as nothing else.other then this on site has a coffee machine maker which all members can use. All interactions with staff is primarily in English only. -Christina updated on (6/4/2025) read more

Great gym, classes, and great community . I really enjoyed being a member for 5-6 years

I have been a member of the Y for about 5 years. It has a wonderful community feel and is always clean. Autumn's and Theut's Body Pump classes are great. And my husband has enjoyed every class he has taken there. As far as the employees go-if you ever have a problem or a question you can always go to Janelle or Sarah. Glad I switched over from my former club. read more

The YMCA staff here is amazing. However, I feel obliged to let my fellow gym-goers know that this Y is on the smaller side. Particularly during swim lesson hours, families come in droves making locker rooms, shower stalls, parking, and machines harder to come by. Overall, it has what you need - could be worse, could be better! read more

I wanted to update my review from years ago because I still love the Y and it's still my go-to gym even post-pandemic. I have been going to the Y since mid-2017 but due to the pandemic, gyms shut down 2020-2021. I then returned in 2022 and can safely say that the facility is still amazing. I love how they have made sure to still provide extra spray bottles and fresh towels so you feel safe and can wipe down any machines or equipment before use. The Y has helped me gain confidence, and has made me physically and mentally stronger. It's shown me that hard work, consistency, patience, and discipline are equally important, which has crossed over to other aspects of my life. Over the years I have met some of the kindest members as well as the amazing staff. Joonee, Petar, Josh, Matt, and all the staff are all extremely helpful, down-to-earth, very knowledgeable, and go above and beyond to make everyone who steps foot into the facility feel welcome. The staff at other gyms just show you the basics and make you go through the motions without educating you on what muscles are being utilized. Here, they really help you to understand what muscles you should be targeting and the "why" behind each exercises while taking into account any injuries you dealt with in the past and how much time you have at the gym. I couldn't imagine myself at any other gym - the environment, the sense of community, the way we all uplift each other. The Northwest YMCA truly is the best. read more

One of the best YMCA locations in the Bay Area, it's new and clean. I particularly appreciate the locker rooms and the pool. While I haven't explored the machines, weights, and workout areas yet, they seem to offer a good variety of equipment. My only complaint would be the low and weak water pressure in the showers. I understand this is likely due to water conservation efforts, but it results in longer showers, negating the intended savings. read more

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This YMCA has the most friendly atmosphere. You feel right at home the moment you walk in the door, the staff at the desk say welcoming words to you, calling you by name. The environment is so friendly that makes you feel so relaxed and just focused on your exercise. The machines are modern, well maintained and clean and the recently added coffee machine is great too. I would recommend this YMCA to all my friends and families. read more

I was appalled by the disrespectful customer service. Many workers seem to act like customers are "employees of the employees." Some workers seem to act like they're doing customers a favor. Some workers seemed hostile/threatening. Managers typically require workers to wear Proper ID Nametags...it promotes responsible work and accountability. Maybe they could hire a manager with more respect for the members. read more

Wonderful staff, fitness classes, swim lessons, youth programming, and top of the line equipment. And affordable!

We tried the swimming class here and it was too crowded. Class sizes are big and not much one on one attention. Cleanliness of the facility is an issue too. We ended up going to another swim school. The gym is nice though and has great equipment. read more

Northwest YMCA - Weights to use at gym - Gyms Near Me - Cupertino, California

A warm space with a friendly vibe. If you want a communal environment with a variety of offerings to explore in the health, wellness and fitness area this place definitely meets and exceeds those expectations. The staff are friendly and very helpful. They really take the time to answer questions. They are also constantly offering new types of classes including aqua yoga, RPM, GRIT (interval training) and BodyFlow. This specific YMCA has high quality yoga, taiji (tai chi), and qigong instructors. They are all extremely knowledgable and teach to the students; not just instruct a choreography. A steal in comparison to other gyms with what you pay for -- swimming pool, gym with functional strength equipment. read more

Northwest YMCA - Gyms Near Me - Cupertino, California

We have brought the kids for basketball and for swimming. The facility is crowded, and there aren't too many places to safely store our belongings while we play. The pool has a lot of gym members. The swim classes are above average, with experienced instructors. read more

Northwest YMCA - Weights at the gym - Gyms Near Me - Cupertino, California

This is regarding an "inappropriate touching" incident report that I filed with the Y in 2019. I have been a member of Northwest YMCA since year 2002. Over the years, I have supported the Y by participating in annual surveys and alerting the Y their safety issues. However in 2019, when I became a victim at the Y, there was no reciprocal support. As a result, I filed a report with the Cupertino police who confirmed the perpetrator's conduct was a misdemeanor. The incident occurred on 05/18/2019 between 5 pm to 6 pm during an after class Taichi practice. The perpetrator was a senior ranking student, a fellow classmate of 7 yrs. During those years, Taichi classmates performed and attended class/ family picnics together. After my bestie female classmate who I routinely practiced with left the Y, the perpetrator volunteered to practice after class with me in one of the Y's vacant rooms. He assaulted me during the 3rd practice session. Despite I shouted "NO" and gave him "elbow strikes" after he touched me inappropriately, the perpetrator would not give up advancing. I ended the session and immediately informed my husband, then my Taichi class instructor and the Y. According to California Penal Code 243.4 (e): (1) Any person who touches an intimate part of another person, if the touching is against the will of the person touched, and is for the specific purpose of sexual arousal, sexual gratification, or sexual abuse, is guilty of misdemeanor sexual battery, punishable by a fine not exceeding two thousand dollars ($2,000), or by imprisonment in a county jail not exceeding six months, or by both that fine and imprisonment. (2) As used in this subdivision, "touches" means physical contact with another person, whether accomplished directly, through the clothing of the person committing the offense, or through the clothing of the victim. **During the next few months, I got the following messages from the Y and my Taichi class instructor: 1. My instructor told me to temporarily stop coming to class and let things "cool down" and not to report to the Y. She said she was going to find a way BUT she never did. (I skipped a couple of classes. Immediately the same day I returned to class, the perpetrator "told" me we should practice again like we did "last time" on the coming Saturday-- I was left speechless and so disgusted by his blatant filth. While I was absent, the perpetrator also kept emailing me, inviting me to meet with him privately to help him with his house plans. My instructor then asked me to "ignore" his emails. I was also told he spread rumors in class that my husband is "controlling" by driving me to the Y. This perpetrator, who called himself a Christian is definitely shameless!) 2. I finally reported to the Y and spoke with Jon Ilyame, then Associate Executive Director of Northwest Y on the phone in July, 2019, who then passed the case to Elida (Lida) Xhindi (then group exercise manager) who was reluctant to get back to me for multiple weeks, during which she interviewed the perpetrator once. 3. Lida finally called me back and told me the perpetrator stated he only gave me a "HUG" and DENIED all other advances. She told me I am being "TOO SENSITIVE". When I asked her if she believed him, she said she found the perpetrator "SOFT SPOKEN" and believe he is "CREDIBLE". Please note as an employee of the Y, Lida Xhindi legally represents the Y, so are her actions and words. At this point, instead of taking charge to deal with a sexual predator, the Y is actually "GASLIGHTING" the victim. It was not until December, 2019 when the second victim spoke up with her evidence, notified the Y's CEO & gave me her unconditional support did the Y offered me an interview with Julie Griswold, Excecutive Director of the Y with the following promises: 1. new requirements that class volunteers shall go through background checks. 2. The perpetrator shall not act as a class volunteer to lead class exercises. 3. Lida Xhindi to give me an apology. 4. Julie shall interview the perpetrator and try to bring me back to class. ** Fast forward: 1. Lida Xhindi has left the Y and now practicing under the name Elida Xhindi and I still have not received an apology from her. 2. In the beginning of 2020, Julie offered me to split the class days with the perpetrator. This is unreasonable to me b/c while I am paying full Y membership, why am I only allowed to attend classes half time? Why should I pay the price b/c the perpetrator wants to break the law? 3. The Y never explains why it is so willing to accommodate the behaviors of the sexual predator at the expense of its victims? If the victim was a minor, would the Y treats the case differently or the same? What about the good old Judeo Christian principles which I was sold when I joined the Y in 2002? ** I will not return to the Y until my safety is guaranteed. In the meantime, expect to find about 498,000 results when you google "YMCA, sexual harassment". read more

A shout out to the Northwest YMCA for the beautiful tribute to "Black History Month". I really appreciated effort made to make that happen. I also enjoyed reading about some real heros in History !!!! thank you so much! Paula Delgado read more

I just recalled that the Aquatics director called me when I threatened to stop asking Exec. Director for response to my concerns and go directly to the County Public Health dept. That apparently got attention. read more

I joined my kid in swimming class. Once my kid got severe cold and I requested in advance to move the scheduled class to some other day on which similar group class happens. On week days the group classes are not crowded and they can accommodate if they want. Still they did not allow the reschedule. I felt they are risking the health of all the individuals by not allowing reschedules. read more

I want to give them a higher score as their swim classes are decent and the young college kids do a great job to keep it fun for the kids, however, when it comes to administration's specifically pertaining to their systems - financial and communications between the layers, it's the most frustrating customer experience. There have been different changes of costs and the transition was both unclear and not addressed directly but passed around. I get that financial processing takes a while but to be told "it will be taken care of", "our directors are on break", lots of silence etc etc... Front desk and managers are powerless to tell their directors for help. It took 3 months of pestering (every week) to get refunds and adjustments, face to face, calls and emails. My take away: idea of ymca and actual activities decent. Customer experience and management not so great and I dare say very frustrating if you unfortunately get caught up in it. I share this not be "that guy" with baseless negativity but genuine feedback cause my kids still loved the program and the swim coaches. Systems, management and customer experience improvements are needed! Want to return but... GG P.s. Ask the manager if you need financial adjustments... If there's a delay ask for the directors email - she's usually powerless to help you. read more

Great place and my mom made a lot of great friends here which makes her look forward to exercise each day. The place is on a quiet street, and parking is pretty easy. read more

A family member has taken the Senior Fitness Class run by Diane Fitzpatrick. At the time of this review, it is held at 11 AM on Thursdays. It is good for increasing your core muscle strength. It comes highly recommended. Diane knows her stuff. read more

I did a trial pass here on Christmas. +1 for being the only gym open on Christmas. I am a member of 24 hr and have been for years - basically since I was a wee young thing, but I have checked out the other Y location in Mtn View. Let's start with the good 1. Front desk staff was friendly. Did not try to sell AT ALL. (When you get trial passes anywhere else, they insist on giving you a tour and talking about your goals..bla bla. Nope. Nothing here. Great for me, maybe not the best sales tactic?) 2. Lots of weights. They have a decent number of free weights (but hold on, this is compared to the quality and # of weight machines.) 3. A number of cardio machines - also with tvs. 4. Lots of TRXs against the wall. 5. They have supervision in the fitness room. I've seen guys at 24 flipping off boxes and no one says a thing. The guy here gave someone a spot on bench (not heavy bench, mind you). 6. People do very short sets on machines (1 set of leg presses, 1 set on rows...more machine for me) 7. Near a lot of Applelandia (Apple hq) and other eateries and grocery stories #postworkoutnoms 8. Lots of group exercise classes. The not so good: 1. OMG where are your cables? They just had dinky little cable machine (none with real seats for seated rows). Definitely missing a number of my favorite weight machines. This is certainly more a cardio gym. Only four benches. One squat rack. No deadlifting area. This is NOT your bro gym. I was the only female in the weights section...I was also lifting heavier than everyone else in the weights section. This is also not your Lululemon-clad Equinox (in fact, I got a couple weird looks in my Nike pros). Definitely a FAMILY gym (more kids in the younger age range than I have ever seen at 24). I also felt uncomfortable being loud (lifting heavy on machine that might clang when I dropped it)..the gym seemed quite quiet with no background music. Anyway, honestly no reason for me to join a gym that is smaller and farther away with less machines than 24. If you work at Apple though it is super convenient for you. So 1 'not so good,' but it outweighs the 8 good things. Lift heavy! Be a bro. read more

I have been a member of the Northwest YMCA for a little over 3 years. I have learned that this Y is so much more than a great place to exercise and make friends! It is also a truly generous source of Community Benefits and Education. I have been very impressed with the breadth and scope of the exercise classes offered here. I especially have been impressed with the quality of the cycling instructors. Their teaching ability is unsurpassed and their conviviality is most enjoyable. A truly great group of dedicated professionals! In addition, their gym equipment has been updated recently and their indoor pool is always well staffed. Their social, educational, and charitable activities are also worth mention. This Y has regular lunch and learn sessions on many topics, including health, diet, and financial planning. I have also enjoyed several social gatherings. I learned much about the Indian holiday of Diwali by attending a yearly celebration elegantly put on by one of my favorite volunteers there (Seema, you go girl!). The food is always enjoyable! Last, but not least, this NW YMCA provides incredible funding for many Community Benefits, all funding provided by their Annual Fund Raising Campaign. For example, they provide 60% of the funding for a summer educational program for disadvantaged students needing extra tutoring at Lakewood Elementary School in Sunnyvale. They also provide safety instructions for new swimmers and physical therapy help to stroke and cancer survivors. Please consider joining this YMCA. It will open your eyes to wonderful things! read more

Decided not to return because of their ridiculous hours, and aging equipment !! Mon-Thu: 7 am - Noon, 5-8 pm Friday: 7 am - Noon Saturday: 8 am - Noon Sun: CLOSED **They charge full rate $90 Join fee + $84 monthly, but CLOSE half the time!! It's the end of June all business have started to open, they're definitely turning long time members away. read more

This YMCA caters to families, especially little kids. If you don't have kids, or this isn't your speed, this YMCA is not a good place to be. The women's locker room is always filled with mothers frantically changing their kids, including boys, blocking walkways, completely unaware of the world around them. Sharing the road doesn't seem to be part of their vocabulary. I suppose this is the YMCA's response to the demographics of the area, but it's not my cup of tea. People should know the general environment of the gym before they go. read more

The Northwest YMCA has been a great place, for many people. There have been lots of changes since the COVID closures, but some things have not changed..... Janell S. is still at the Y !! Janell is a real asset to the YMCA, in many ways. She always welcomes people in, and says good bye when they leave. She knows how to work all the exercise equipment at the Y, and readily answers questions about the equipment or anything else at the Y. Janell is very helpful and appreciated by all who have met her. Special thanks to Matt as well. He has gone the extra mile to make our NW YMCA that "great place" again....... and always has a smile to share. Janell and Matt, you are a great team and thank you for a job well done. read more

Update: Someone from the Y called and asked me to reconsider the review as one star gives a bad impression. I refused so looks like they had some paid or in-house reviews posted right after that. They don't seem to care about the situation but just the reviews. ------------------- I was a member for about 10 years or so. Usually no problem but recently they've hired really rude and cheap behaving staff. They don't know their members, chase after to sign in. Some mannerless heavy lady.. instructor I assume (she's cozy with staff) rudely interrupted my workout several times and being very loud in the room. They had some issue with theft and absolutely have no idea how to handle it. Besides putting on barricade like I'm in some ghetto. Finally, after a decade of patronage, I decided to terminate it. It was just that cheap feeling when you enter and that's not what I'm paying for. read more

I can't say enough GREAT things about this Y.M.C.A. Even though I am a little scared to rave on and on about them and let my little secret out... But, I guess I will share my hidden treasure. This is my son's second year at Northwest YMCA. He attends the summer program at Lakewood Elementary School. The staff is ABSOLUTELY AMAZING!!! Not just a couple of them, but ALL of them. They really care about your child and work hard to make them feel empowered, important, and included. They take excellent care of your child and make sure they have a great summer. Included in the tuition: Breakfast, Lunch, Snacks and a weekly field trip. This is a very enriching summer experience. A great place for your child when you are at work. Ms. Lily, Ms. Selina and Ms. Nikita you guys are amazing. We look forward to seeing you next year!!! THANK YOU FOR TAKING EXCELLENT CARE OF MY CHILD!!! read more

I love this place! I like it better than any other gym because it's the perfect size (not too big, not too small), and a lot of different and fun group exercise classes are offered!! I love the personal TVs on the treadmills and ellipticals (remember to bring earphones!). It gets kinda embarrassing sometimes when I watch a funny TV show and burst out laughing all of a sudden by myself. Before I left for college, I used to go to Zumba every week because Lisa, the instructor, has so much energy and leads very well. I got a great workout while having fun. It was weird at first because most of the people in the class were much older than me, but you get used to it! I went to a Zumba class at Berkeley, but it wasn't half as good as Lisa's Zumba class! I came here recently, and over the past two years, the Zumba class has truly turned into a... big deal. Parking is a pain on Zumba nights, so I suggest you come before 6pm or park elsewhere (such as Target). This class has become so popular that people stand in line for it an hour before it even starts. The usuals are very devoted, and some are not nice about saving spots. Be sure to get a number from a YMCA worker because that'll guarantee your entry into the class. Once the doors open for the class, people will flood the room, so expect to be standing near the back. The closest you can probably get to the front will be the fourth row if you're lucky and fast. read more

I recently started going to this YMCA location and found it to be very pleasant to come to. Since Alex K. has a membership, I decided to tag along for runs plus it's always more motivating going with another. The staff here is very welcoming and friendly, most of the time they leave me to be since we just sign in and start our runs on the treadmill. I can't really comment to much on the other facilities at this place other than the treadmills, stair master or weights, since that's all we pretty much use. Only thing that's preventing me from 5 starring the place is that sometimes all the treadmills are taken, which isn't so bad sometimes cause' I can always opt for something else to wait in the mean time. All in all, great staff, great machines and very clean. I LOVE how workers here come in with sanitary spray after they notice users leaving machines when finished. I'll be coming here as often as I can. P.S. Be sure to refresh yourself with coffee or tea at the front desk. read more

This Ymca is great for me...I am a full time mother. This Ymca has many group class schedule during the daytime, what I mean I can join the group classes when my kids are at school....zumba, yoga, trx, etc... As a mother with 2 energetic boys...I can't exercise after 5pm..helping the kids with homework, fixing dinner, fold the laundry and 100 more things to do. So I love this place so muchhh :)) read more

Wonderful location that has friendly staff and a great community feel! The aquatics program is mainly taught by high schoolers/college students and is great for beginner levels of swimming. The aquatics managers and director always do a great job with leadership. There are many rooms and equipment available for members to use and I often see interesting classes being advertised. read more