My daughter had a good experience. She did get a bit sick after her appointment and had some pain…read morefor a few days after where they had pulled too hard on her mouth stretching it a bit too much. She's ok but still very sore from that.

Went in for an MRI, the check in staff was great and friendly as well as the . The MRI technician…read morewas also very friendly, professional and explained everything that was going to take place. Made sure I was comfortable prior to start. I was in and out as quickly as an MRI can be. Pay attention how you get down there, as it's in the basement of the hospital with a few turns on your way to imaging department!

I think I missed the Louisville YELP Elite Event of the year. Why? I was otherwise occupied with a…read morevisit at this establishment. The outcome good, the review a definite 5 star experience. Some healthcare settings are an automatic blood pressure raising experience from the start with the registration experience. This place is not so. I had a gentleman call me the day before my scheduled procedure and handle the majority of the preregistration over the phone. He politely advised me all that was left to do was show up at the correct time with my picture id, my insurance card, and my designated driver. DONE, 5 stars for admissions/registration After finishing with registration I walked into the next private office where the tech completed my day of procedure blood work. I can be difficult for a tech to find a vein to draw blood from so I always warn them not to worry if it takes several tries. WOW, this tech actually got it on the first try and within 5 minutes I was totally finished with labs. DONE, 5 stars for lab work I was then escorted to the correct side of the large waiting room to be called back for Prep. Two - three minutes and the nurse arrived to escort me back for surgical prep. She told my husband after I was prepped someone would come out to get him. The Prep nurses were polite, efficient, friendly and calming. One nurse recapped all my medications and allergies to make sure paperwork was complete and correct. The other nurse took all my vitals (blood pressure, temperature, etc.) They advised me I was next up for the doctor but that they would bring my husband back until it was my turn. DONE, 5 stars again It's my turn for the Cardiac Cath lab. The nurse walks me over and at the same time walks my husband to the waiting room. The nurses in the Cath lab all knew their jobs and were efficient yet friendly. My cardiologist arrived on the scene and the cath was done. After the procedure my husband was escorted into the room so the doctor could review the results with both of us together. DONE, PLUS GOOD NEWS, a definite 5 star experience. Then it was off to recovery. The nursing staff In this area obviously all like their jobs. In the hours it took to go through the recovery process they were caring, social and distinguished professionals. The three hours that require different stages in recovery all breezed past. I was given clear written discharge papers, my husband was sent to the garage for our car and I was wheeled out to meet him in front of the Rudd Heart & Lung Center. 5 stars Not that I want to frequent medical facilities, I would be treated here without hesitation if there was a need .

This review is for the Emergency Room at Jewish Hospital. I tripped late at night and hit my face…read moreon a sharp edge. I didn't want to go in at the time, it didn't look that bad. The next morning, I decided to have it evaluated. I heard Jewish had plastic surgeons on standby, so we drove down on a Saturday morning around 10 am. We were greeted and given papers to fill out while they copied insurance information. No more than 5 minutes later, I was called into triage. I hadn't even finished paperwork! From there, I was led back to a room where I saw a nurse immediately. Followed behind her was a very personable ER doctor who explained why lacerations are best treated earlier, but he went right to work on my injury. He talked thoroughly about wound care and after care for scarring. The nurses then fashioned a less than obvious cover for it. My husband and I could not believe how quick and thorough the process was. I'm healing well and still am amazed how thorough they run the ER at Jewish. I don't look forward to a future visit, but it will definitely be here!

When I tell you the care is immaculate... I really thought my dad was deader than a doornail. God…read moreblessed him with an Angel named Pam as a caregiver at Kindred in the Jewish building. This woman is god sent. All of the staff are god sent but PAM- you are a blessing to society my friend. Thank you to Pam and all of the Kindred staff for bringing him back to life. My father would be 6 feet under if it wasn't for this facility.

Phenomenal hospital. Attentive & caring staff. Would highly recommend to anyone needing this type…read moreof hospital.

While no one ever wants a loved one to have to spend time in the hospital -- especially when it's…read moreone of your kids -- I am glad that we were at Norton Children's Hospital for care. My son's heart and lung issue worsened quickly, which landed us in the ER last week. And immediately, the nurses and docs that we encountered gave my son their full attention to find out what was wrong. Along with the ER, we spent time in the med surge area, the operating area and the cardiac ICU. And at each stop the nurses, docs, techs, volunteers and other staff were helpful and understanding to work with, even during the tougher moments, of which there were several. (A special shout out to nurse Kelie in the CICU and cardiologists Dr. Kim, Dr. McOmber and Dr. Black!) I was also impressed in the CICU with how well the nursing staff worked together to cover all their patients and how any nurse would help out even if they weren't the nurse assigned to you. The staff were all great with kids and with making space for parents and other caregivers. Some other quick things I learned: * There is no main entrance from the street. You have to enter the hospital via the parking garage. * If you visit anyone or have to stay, ask for a parking voucher from any desk to park free. * This hospital is way easier to find your way around, compared to others in the area. * Subway is the only restaurant or food area on site, but you can find more in Norton Hospital, accessible via the pedway. * The vending machines are located on the first, fourth and eighth floors. * If you use MyChart, the app changes if you are admitted, showing you your assigned nurse and care team members at any time. Six days later, we're now home and hopefully on a better track for him to feel better. I feel like we're going to land in the hospital again in the future, and this is definitely where we'll go for our kids.

The nurses/ doctors have NO sense of urgency here, they would tell us one thing, and then 2 hours…read morelater it'd be something else. We had asked a nurse for some help, after 5-6 minutes nobody showed up, we opened our door, and she was on her phone. The careness for their patients is limited to nothing. Will not be coming back to this place. and not to mention, their floors are constantly dirty.

The heart surgeons are excellent, their teams are excellent, but the care AFTER surgery (or the…read moreemergency room) HORRIBLE! What is going on up there? Several visits, procedures, several different ppl, all experienced major decline in patient care since 2024.

This is my family's favorite place to vacation. At least once a year one of my parents or a…read moresibling checks in for a week-long experience of being poked, prodded, and hopefully shamed for their bad choices when it comes to their health and wellness. When my heart gives out (I do have one) please have them take me here. I most recently visited my sister here when she was incarcerated in October with a lung infection. They took good care of her and she recovered well. She'll be back, they'll all be back and I think they like going there because everyone is so friendly and professional.

My Mom died Christmas week 2024 and I'm a little late posting this, but hats off to Anna, ICU nurse…read moreon the 4th floor of the old hospital, she was an amazing and caring nurse and it means a lot that she was there when Mom passed. Nikkie, Rob and much of the staff were also wonderful, but Anna was with me for the final hours. Gods blessing to all of you that work in such a taxing career and still have a smile on your face and a kind word, especially to your patient. Thank you, Vickie Pusateri

I don't know what happened to Jewish hosp downtown. It use to be one of the best hospitals ever …read more But now I wouldn't go there at all. The ER was a joke. No one in there could get an iv in me without blowing out my veins . After 3 nurses tried none of them could get it . They had to call the lab guy to do it. Thank God it hot it on the first try. My experience there in the past in 2016 was great . But in 2025 it was terrible. They did not even try to find out what was causing me so much pain . Sent me home with fexarill. That didn't even help. Staff needs more training on taking card of patients. In stead of sending me home no better when I came in . Was very upset and disappointed . Will never go back there again...

My Cardiologist sent me to U of L Jewish to have a series of tests run. During one of the tests I…read morehad a major reaction to the drugs I was given. Because of this they admitted me to the hospital. I was sent to the Angioplasty ward since it was the only place where there was a be available. This is a fantastic ward and the care is above and beyond. The nurses, especially Liesa, took very good care of me did everything they could to make sure I had what I needed during my stay. My Doctor, Adam Leigh was just completing his Fellowship and in fact completed it on the day he admitted me. His bedside manner was very good and spent extra time with me to explain everything that happened to me. The entire staff went above and beyond. I highly recommend this hospital if you need Cardiac Care.

This is where my sister - despite all odds - did NOT die from COVID19 complications. This is where…read moreshe received excellent care from people trying to heal others while learning about the disease as they went along. A nurse called us three times a day to give us updates on her progress and well-being while she was on the ventilator and in a medically-induced coma. They didn't just take care of my sister at this hospital, they took care of us as well with calls from the people caring for her and the chaplain's office. EVERYTHING sucks right now but for those of us who had it worse for month I can tell you that it isn't their job to check in on the family it was appreciated. These people are tired, they're working hard, and too many of y'all are rude, ungrateful, and going out of your way to make their job harder. They could have been jaded or looked to self-care first but they didn't. I appreciate it and so does my whole family. Not being able to see my sister would have been so much harder in the dark. ***My sister gave the appropriate HIPA release for them to do all this.

Really wish I could give a 0 stars, been sitting in the ER for 2 hrs told them I had shortness of…read morebreath and trouble breathing and it was painful when I would try to take in a deep breath. They said and I quote "we don't choose who goes back it depends on severity of sickness" I completely understand that but when I walked in I was THE ONLY ONE in here and told her It hurts when I breathe and I can't catch my breath. I've been sitting in waiting room every since for 2 hrs almost... this place is a joke. 3 people came in after and was seen before me and one of them had a sprained wrist?? Since when is that more emergent than shortness of breath and pain in your chest? I will be going elsewhere and they better pray it isn't something serious or I might just call a lawyer! .

This is an excellent facility and very well run. Brought my wife here to get a CT Scan. They give…read moreyou a beeper when you check in so you know when to go to registration. Ours went off in a short time and the registration process was fast and easy. Within minutes the nurse came and took my wife back to Radiology and shortly after she was out and ready to go. The staff here are all very friendly and helpful. So glad our doctor is part of the University of Louisville system.