Very responsive and great to work with. Franz is a great guy and very accommodating…read more Highly recommend!

Their service is absolutely great. I needed propane because the power was out and my emergency…read moregenerator was running for so long. I called and they came within a matter of hours. I can highly recommend Valley Propane.

I have been using Broedel Energy for my fuel oil and propane needs since they went into business…read more Their prices have always been good and fair and their service is the best at all times. I strongly recommend Broedel Energy to everyone!.

From the owner: Broedel Fuel Group is your locally owned energy provider. Each day we strive to uphold our motto…read morewhich is, "From Our Family to Yours." Headquartered in Hubbardsville, NY, we provide delivery of Propane Gas, Fuel Oil, Kerosene, Diesel Fuels, and Gasoline to the local communities in Madison, Oneida, Chenango, and parts of Herkimer and Otsego Counties. We pride ourselves in offering unparalleled customer service, timeliness, skill, and affordable pricing. We keep both homes and businesses warm with our heating fuels. No matter the size of your family, whether it is at home, business, or on the farm, let our family assist you with your energy needs.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

Customer Care in frigid weather in Otsego County: Monday at 8:00 AM we ordered oil to be delivered…read morein "3 business days - the day of order doesn't count." But Tuesday we ran out of oil @ 8:00 AM. So we swore a little and paid an extra $199 to have a "special delivery" After a full day of freezing, Blue Ox drove 1 mile down East River Road from Weavers Farm Market, where they regularly deliver oil every Tuesday. It was 6:00 PM. The "special delivery" was a 1 mile detour of their route at the end of the day. I feel Blue Ox took advantage of us - I feel that the Blue Ox schedulers don't give a f*ck about customers (Weaver's is 1 mile away and gets oil every Tuesday - how much effort to add our address to the delivery) Blue Ox didn't do anything "special". And that said -- $199 for delivery at 10:00 AM would have been acceptable. Paying $199 for 10 hours of misery is not acceptable. When complaining -- Blue Ox said "All we guarantee is same day delivery." -- I would like to SWEAR at them mightily -- but I need their oil to get through these horrible winters/

Im not giving them a star. I had to, to make this post...My friends who are disabled called them…read morefor a tech to come out and just light her furnace from being shut off during the summer months. NOPE!!! They want $400. for their service fee. $400 bucks!!! She even asked if she would get the money back if nothing happened to her furnace (which she bought from them 3 yrs ago and doing monthly payments) during winter months. Nope, dont get that back. WOW, she even said being with them for 10 years never had such a hassle from these money grabbing company. Leaving these people in the cold!!! What a great company ...smh...Illegal also leaving them cold :( Dont buy from them. Let them drown from their money grubbing hands!!!

the worst company to deal with all hidden charges in contracts, when I signed on with Paraco they…read moreused the regulators from the previous tanks which were NOT theirs the were leased from Smith and Sons, when Smith and Sons picked up their tanks their regulators were missing , they picked up their tanks at NO charge but wanted their regulators the Paraco used,..Paraco would make good for them so I as the customer had to pay for them to Smith and Sons...I changed over to Blue Ox in November for better pricing , This is now April and Paraco tanks are still here we called many times asking for them to pick up the tanks, they are charging us 750.00 to pick up the tanks , they said because there is 20%gas they have to drain it, when I asked BLUE OX theirb policy they DONT charge for pick up now matter what gas is left, stay away from Paraco they are terrible

Thank you Paraco for coming to save my furnace and heat. A part broke in my furnace and luckily…read moreyour emergency worker Gordon came with a truck filled with parts and my heat was restored. I appreciate your emergency service and sending such a nice and competent repair person.

Very poor customer service. They are rude on the telephone…read moreconsistently, even when trying to schedule service or with questions about a bill.

Terrible service. Left me without heat after I called them for months to make a delivery. They give…read moreyou every excuse in the book. Customer service fails to record requests for deliveries, and they drop your calls when on hold. Try another company.

Technician Pete was wonderful! Quick, consise, looked at all aspects of my furnace and diagnosed…read morethe problem quickly after 2 handymen and a furnace technician - Paul from oneonta office didn't. Thank god!

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!

i made a service request to repair my furnace because of no-heat in my home when it was 5 degrees…read moreoutside. I didn't receive a response.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!