Very responsive and great to work with. Franz is a great guy and very accommodating…read more Highly recommend!

Their service is absolutely great. I needed propane because the power was out and my emergency…read moregenerator was running for so long. I called and they came within a matter of hours. I can highly recommend Valley Propane.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Having a very poor experience with Suburban recently. They missed my oil delivery date and I ran…read moreout of oil. Now, they are unable to deliver oil until Morning. Tried to work with them but very difficult. Their prices are high but satisfaction is wanting. I would not recommend.

I've been dealing with Suburban Propane for 3 years now. When I first purchased my home the old…read moreowners used them so I continued. Since I was a new owner they came out and "check things out" told me a few things was broken but it wouldn't effect me and it'll be okay because they know what they are doing. I then started to deal with a boiler issue. Replaced my boiler twice from two different installers spent over 10k. My last plumber seen the issue with the tanks and told me exactly what to say to Suburban to get the issue fixed. Since I rent the tanks and it's a manufacturing issue they should cover it. So far they have given me the run around for weeks they will say they will send someone out and then cancel or the driver will call with an excuses as to why he cannot come out. I explain this to the company and not the local office and got an emergency service guy to come out as it's starting to drop to freezing temperatures and now my house will freeze over that I would have to pay $195 for because they refuse to go during business hours. That gets canceled by a "Manager" by the name of Chris who thinks he could diagnose an issue over the phone. Chris was by far the most ignorant condescending person I've ever listened to (my husband was talking to him over the phone) he jumped from blaming my plumber, to blaming my thermostats, and then to say someone had the same issue and it was whatever he believed. I've worked in Tech, customer service and retail for over 10 years and I know when I hear bullshit. Not to mention the multiple time's I've had to call out and get emergency refills because they haven't check my tanks in weeks, they will also charge you the $195 for something they should have been doing because I was on auto replenishment. This company as a whole has cause me to spend so much money and it's pulling teeth to get them to do their own job. If you are looking for propane RUN AWAY from this company.

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

I tried to buy propane from them, they refused to sell to me, because they claimed I have bad…read morecredit. 1. I didnt give them any of my information, so they have pulled my credit without my permission. 2. I offered to pay them in advance via credit card or cash and they still refused. FYI, my credit score is 740. I am glad that I began to look at reviews, and glad didnt do business with them.

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

Phone call on contract, Woman who answered stated there is nothing she would do. The manager had…read morefixed the contract and that was that. Hung Up. Have never on my many calls to John Ray been treated so poorly.

AAR Construction is truly great! I've used them for several different projects over the years, and…read moreevery job I've asked them to do has been completed beautifully. They are reliable, knowledgeable, and take real pride in their work. Their pricing has always been fair and reasonable, which is hard to find these days. They know what they're doing, they stand behind their work, and they're always willing to help. I honestly wouldn't think of calling anyone else for carpentry or contracting work. No matter how big or small the project, AAR Construction is always my first call. I highly recommend them to anyone looking for quality work, fair pricing, and people you can trust. They're the best around!

It's been a couple of years doing business with Glens Falls Heating and Propane. They have been…read moregreat. Their office staff is polite,friendly, accommodating when setting up deliveries. Their prices have been fair. As for their drivers they have been excellent. Especially since our driveway can be challenging in the winter months. I would highly recommend them if your in need for propane in the Adirondack area!

I have a 500' driveway, it's a hill. Their driver BACKS Up ALL the way!! Then pulls the heavy hose…read moreanother 100 feet to the 800 gallon tank! Even if it's cleared of snow, the wind is fierce and leaves drifts! I'm 77 and can't shovel it every time! The driver said, quote, " I'm a Mountain goat!" lol. He's Very dedicated !! I appreciate their dependability!!!!!

I am shocked by the reviews. We have been using Norton over 15 years. We had a pool installed and…read morefinally got our heater for it. They gave me a quote, a time frame, showed up, bent over backwards to assist us with all our questions, and went out of their way to make sure things were perfect. Thank you so much!!

Jennifer and Jessica are both absolutely amazing to work with as I set up service for my…read moreemployers!!! Kudos to them both!

Absolutely HORRIBLE company to do business with with!!!! DISGRACEFUL customer service &…read moreOUTRAGEOUSLY high prices!!! $6.90 a gallon for propane!!!!! Do yourself a favor and avoid this company at all costs!! They should be absolutely ashamed of themselves!!

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.