Fast and friendly. Great value. Able to do short notice same day domestic partnership.read more

Fast, friendly, fairly priced! What more can you say? Oh yeah - CONVENIENT! Don't hesitate to use…read moreCali for your notary needs.

Amazing service. Very prompt in replying and arriving for the appointment. She helped to get…read morethrough the notarizing quickly.

Carol was friendly, professional, helpful and kind throughout all our communications. She met me…read moreat different locations and made the process simple and smooth. All for such a reasonable price. I recommend Carol for all notary needs and would definitely call if needed again. Thank you, Carol!

Thank you, Abe and Gemma!…read more I've been a customer of PostalAnnx through PostScanMail for over a year, and every time I come into this place, I'm always greeted with a warm and welcoming hello! The employees here are so friendly and upbeat and always willing to help out! I remember one time I came in, and one of my envelopes that contained some VERY SENSITIVE INFORMATION came up missing from my pick up request. Abe must have spent about 20 minutes looking up and down and around for my envelope. He ended up finding it in the similarly numbered box then mine, whomever put it away must have just jumbled the numbers around but I was SO RELIEVED that not only did he find it but he was so empathic even after. I'm a happy and satisfied customer after being in business with them for over a year, and I don't plan on stopping any time soon! 5/5, highly recommended!

It was very unfortunate. I tried to call to get something notarized, calling twice without any…read moreanswer. Since I thought they might be busy, I decided to go in person. I entered with a teenager ahead of me and wasn't greeted. The employee might have thought I was with the teen, not sure. He opened the door to the back and didn't return for about five minutes. He looked in and then came back inside. A few more minutes went by before he and another person, who I now assume was a father and son, came out from the back talking about gas specifically about overfilling and not to worry about reimbursement. After they left, the store clerk finally noticed me, even though I had been standing in the same area the entire time. His look was a mix of annoyance and surprise. I asked if there was a notary; he simply shook his head no and continued to look down at his computer.

Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

Yesterday I had the WORST customer service experience at A1 Mail in Mission Viejo. On Wednesday I…read moreneeded to ship a very important item to my son who had moved out of state. I went to A1 mail to see what the best/quickest options were to get it to him by the weekend. A woman helped me, showed me all the options and we agreed on a FedEx option that would arrive on Friday. Late yesterday (Friday) I pulled up the tracking information expecting to see the item was delivered or out for delivery but the tracking showed the item had not moved from Mission Viejo. The status was showing "shipment information sent to Fedex" and "we"II add a delivery date as soon as we get your package". I immediately called A1 mail to see what happened. I explained my situation to the man who answered the phone who abruptly said "yes, it shipped" without getting any information from me. I asked him how he knew this since he hadn't asked for a tracking number, my name or any details. He told me that "Fedex picks everything up every day" and that "it was gone". I asked him to at least take my tracking info and look up the item which he did (hesitantly). After checking the tracking number he claimed that Fedex takes "2-3 days" to update their website. I explained to him that I was "stressed out" because this was a bank card and my son needed it for his rent this weekend. He asked if the card had been activated and when I said it had not, in a very snarky/sarcastic tone he replied "well if it hasn't been activated then why are you stressed out". Not liking his attitude, I asked to speak with the woman who helped me or a manager. He said to describe the woman so I gave him some specifics and his response was that they have two women who work here that look like that. I could hear another person in the background and I again asked to speak with her or a manager. He then told me he was one of the managers and had been there longer than anyone. Since I could tell he wasn't going to help me any further I decided to drive over to see if I could speak to someone who actually wanted to figure out what happened. When I got to the store I asked him if I could speak to the woman (turns out her name was Diana) who had helped me ship the item. She came out and we pulled up the tracking info which CLEARLY showed the item had not shipped. They both tried to convince me that Fedex had not updated their system. I have experience with Fedex and I could tell that the item had never moved from A1 Mail. Since I was getting no help from them I went out to my car and did a customer service chat with Fedex support. They told me unequivocally that Fedex never received my item. I went back into A1 and showed them the reponse from Fedex support. They stood firm with their explanation that the item had shipped and Fedex just had not updated their system. I continued to argue with them about it and they said their Fedex driver would be there in a half hour and they would discuss with him and call me back. I went home and called Fedex directly and spoke with a representative. They again told me the item was never received and there was no way their system just wasn't showing an update. Shortly before A1 was closing for the evening I received a call back from Diana. She said their "regular" Fedex driver did not come by today and said I could call the driver's supervisor on Monday and see if I could get an answer as to what happened. I told her I had just gotten off the phone with Fedex and they again confirmed the item had never been picked up. Her response was "and you beleive them over us". I told her this whole situation was unacceptable and at this point I wanted a refund for my shipping fees ($22). She said she couldn't do that and I would have to come back in on Monday after 2pm when the owner was there. This whole situation is completely unacceptable. My son's bank card is now lost. The two people who work at A1 seemed to be blaming me for everything and not wanting 1) do their job, 2) assist with a problem for the service paid for, 3) were completely rude and unapologetic and, 4) made very little effort to help figure out what happened. I have used A1 mail for many many years, but after this experience I will never use them again and will definitely be sharing what happened to me with anyone who asks for a recommendation for a local mailing establishment.

very friendly staff! they distribute the mail out very fast and with no mistakes! defiantly worth…read moreit if you are looking for a new mail box!

Not as advertised- we walked in and it's called Mail ZiB and has a narrow row of post office boxes…read moreand a connecting kitchen in the back? No notary services at all.

I called lisa and she was able to show up at our house that same day and get signatures done for…read moreus! she is extremely professional and shows up on time ! i highly recommend her for any services she provides!

I have had the pleasure of working with Lisa who's by far an excellent notary. I'm in constant need…read moreof a notary & can confidently say that her services have exceeded my expectations. She's prompt, professional & when she's unavailable she goes out of her way to recommend fellow colleague/s to assist me with the task at hand. Her level of professionalism and expertise has made what could be a stressful process run smooth, fast & manageable.

I am one of many notaries who have not been paid for work completed. Seems she quit the business…read morewithout paying out anyone. She also is not responding to calls or emails.

Horrible business they I am a contracted notary that did a sighing for them. They have not paid me…read moreand no one reply's when I contact them. It was only $65. Beware if you work for them they will not honor their end of the business transaction.

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)