I took my friend here on our way to get some low-nicotine vape juice, and as always, the employees…read morewere very knowledgeable and gave us some amazing recommendations. They even provided a veterans' discount as well as other promotions. They have a very large cat that lounges around, which you can pet too!

Staff is really friendly, but stock management has plummeted in the last year. Impossible to step…read moredown nicotine levels here without being willing to use fluid that you don't like. Maybe one out of the last ten times I've visited have they had the flavors that i want in the nicotine levels that I need to decrease. Not sure what happened, but I have found an online service and will no longer be using this store.

Service selection and value! The gentleman are always fun and friendly, usually well informed on…read morethe products and always quick to answer questions

The staff is always extremely friendly and engaging! I never feel rushed if I'm indecisive about…read moreflavors. They are more than willing to answer questions or give feedback on a product.

I had the best customer service at USA Smoke Shop! I had a bad coil for my vape and they really…read morehelped me out and got it going! Super nice and helpful and knowledgeable! Also I have a bad knee and I was able to wait for my ride in the store out of the cold.

Nice selection of tobacco and smoking products and kratom. I am a regular here, used to be the…read morebest! But now there's a lady that gives all the customers sideways looks when they walk in.. making me feel unwelcome. And she's not even an employee, she's someone's friend who works here. She's here every day though so now I try to avoid coming in during the day so I don't have to see her. Visit after 3pm-Nick is very

So I came by yesterday, sat. June 8, 2025. I have been coming into this business for 8 years, and…read morethis us the 4th owner on that amount of time. They are located in such a changing environment that they seem to be inendated by many people begging for money, cigarettes . Etc.. so that is the first hurdle just to walk into the door. Is don't want to or need to go into specifics. This stores' days are numbered, I suggest they concentrate on being inclusive to customers and having a goal of selling products to people of age. When you say that you need to card someone that appears closer to 60 than 20... The need to 'card' them is to try to deny them their potential purchase. The girl I used to know there.( Weighed much less ), very laid back and helpful.. I suggest you look for other stores for your needs , the tobacco shop in Roseville, MN by Harmar Mall and Super Target is 30% lower than this raggity old shop. I hope this helps someone out to avoid what I experienced. Go to Roseville again up Snelling and cnty. Rd. B. Have a blessed day.

DON'T GO HERE. This place is awful. The two employees there are incredibly rude. I came in from…read moreChicago and wanted to purchase a number of items for some old friends I am visiting (I grew up, and lived in this area for 26 years). One of employees was incredibly confrontational with the gentleman before me in line, who was doing absolutely nothing wrong. It seemed as if the employee was trying to start a fight with the poor guy, who was just trying to make a small purchase. When I got to the counter myself I asked the other employee a very simple question about one of the products and he gave me a look like I was an absolute moron. I then asked the question in a different way and he did the same thing; just treated me with utter disrespect. What a terrible experience. Needless to say, I left without making any of the purchases I intended to, will never go back, and will tell all my friends in the area never to go there either.

I wouldn't buy anything from the store. They sell vapes they…read morebarely function. even though they promoted shirt vapes, which do not work and only produce electricity the minute you step out the door they refuse to refund or you buy anything else.

This is a great place 5/5. I have been coming for about 2 years…read more They have a huge selection and it's a much bigger store than it appears - they have everything you could think of here including a great selection of incense, hookah, vape stuff of all kinds, glass, and everything else your good head shop has. It's very clean and well organized, and in a safe area. The prices are better than any other shop in the area, based on what I've seen. My dealings with them have always been fair, honest, and they carry good quality products. Unlike your usual head shop, I don't feel like I'm overpaying here even when compared to online prices. The staff is friendly and helpful. There's usually a couple folks working so you never wait long. I've dealt with several different staff members (and the owner/manager I think?) over the years and they always know their stuff and can give quality recommendations. I think this place deserves a much better rating than it currently has, it's the best this side of the river.

First of all, it's called discount smoke shop. Well I came in with my friends to get a soda that…read morewas marked for "$.99", total was $1.07. Lady was being rude rushing me ,and my friends out the store. She kept yelling " who's next" and we weren't even in the store for 2 minutes.

I recently moved here and have been looking for a "home" Vape shop. This is my shop. I love this…read moreshop and I absolutely love the employees. They have competitive prices, a rewards point system, play good music, and the store is very clean. They also sell water pipes, hookahs, and other tobacco items. I love their house juice, too. Just overall I love this store.

Very nice customer service team, always helpful. Great location, great selection and their prices…read moreare good comparing them to other smoke shops. Can't wait for their reopening!

Nice store, good selection, I stop in a few times a week after work. But if you are a female be…read morewarned-- the main guy working there (short, slightly heavy set black man) is nasty. The type that looks you up and down inappropriately and won't stop staring at your body. He was doing this every time I came in, and one day started hitting on me and suggesting we get together. I was disgusted and avoid him now. I always go over to the second cash register on the side, even if I have to wait a little while for someone else to help me. The other guys there are nice, appropriate and helpful. I think the bad one might be a manager because as soon as he notices them talking to me he starts barking out orders for them to go do something else in a rude way. I would have given 5 stars, but that one employee is a nasty, rude jerk.