Everyone was friendly, professional, organized, and overall fantastic! This was my first time to…read morethis clinic since moving here from Minnesota, and I was thoroughly impressed by each person I interacted with and the overall culture. I feel very lucky to have found such a great clinic and I already made two more appointments.

Dr. Notis is an exceptional doctor, very caring and knowledgeable. I highly recommend him.read more

Went to Cranford Eye Care. Over the phone, I was told they take Aetna insurance. After the exam,…read morethey asked me to pay I think $80.00. I said I was that you took Aetna. Well, this was about a year ago. I am still so upset because I had vision coverage, and would never have gone to this place if they told me the truth over the phone.

I have seen the eye doctor a few times over the last few years and about 2 years ago I got a stye…read morein my left eye and went in and was told due to dust at my job this could be a problem going forward then I got one in my right eye and when I called I was told I had to come in because it was a different eye so I did and now I have another stye and I am leaving for vacation and when I called yesterday the doctor was not and my file could not be found and today I got a return call that first said I have not been there in years and when I said I had and that I leave for Christmas vacation in the morning I was told the only appointment available was Saturday after I'm gone and I should just go to urgent care because won't refill script without seeing me and was really rude to me as a bonus so if your looking for an eye doctor look elsewhere

Went to I to Eye today because unfortunately I am getting older and I have been noticing some…read morevision changes recently. A few weeks ago I went to my primary care physician and explained to him some of the things i was experiencing and he recommended i go to an ophthalmologist. Dont have the time to get into the difference between an optometrist and ophthalmologist, but a Google search will explain that for you. The ophthalmologist I saw diagnosed me with intermittent extropia...which had me concerned but I was told "dont worry about it for now" and was given a new prescription that i could take to get frames/lenses. I wont mentioned the opthalmologist's name (he is a highly rated Dr with a good reputation from what i know, I hold nothing against him, I just was looking for something more out of the visit personally)...Which brings me back to today...I went to see Dr Madeline Fernandez who was able to give me a follow up exam and consultation and talk to me further about the intermittent extropia diagnosis. I have been going to I to Eye since I was about 15 or so, from when the shop was at its prior location just down Broad St (the current office is in the old Lucky Jeans location if you are from the area and remember). I am in my early 40s now...so the office being in Town so long tells you that this business has the support and trust of the community...Primary reason i went to another doctor was based on the recommendation i got from my primary but going to Dr Fernandez to talk to her...i walked away feeling relieved, educated, and confident that my corrective lenses are going to address my problems. She took the time to explain prism lenses to me and progressives which I will be using going forward. The office and optical boutique has plenty of brands and styles to choose from. Arnell and another gentleman (I dont remember his name) helped me pick out my new frames. Arnell was sitting behind a desk and told the other associate "Why dont you show him the Tom Ford glasses with the clip"...Arnell has a great sense of style and knows what I like based off the frames I have now and historically have purchased...he even commented "these frames are very engineer like" which made me chuckle because it was cool that even though I havent been to the office in a few yrs, he still remembers my profession. I absolutely love my new frames and i am excited to get them. Dr Fernandez and Arnell are not only professional but great, kind people/human beings. They just have a calming/relaxed temperament. If you are originally from the area/Westfield you know how often businesses open and close in a short period of time...I am happy that I to Eye has stood the test of time and that I have place I can trust. Having great doctors (such as Dr Fernandez), a great mechanic, a great tailor, and a great go-to local restaurant...just give you a feeling that cant be taken for granted. This review for I to Eye is well overdue. If you need an eye exam or just want to get some stylish frames this is the place to visit!

Steer clear of this place! People with no human decency, phone etiquette or manners don't deserve…read morepatients time of day in my eyes! A poor first impression and front desk who treat you based off their mood of the day don't deserve jobs! Hopefully the doctors catch on to the staff they do have and make changes. It will only continue to drive practice down. Low review count for a reason! Schedule with anyone else!

We have been Dr. Hilke's patients for almost a decade and prescribed the best eye care, not only in…read moreour contact and eyeglass prescriptions, but in the monitoring of retina degeneration and in reference to a top quality eye surgeon for cataracts.

Getting an appointment was easy, which is always appreciated. The appointment itself went perfectly…read morefine. The optometrist was knowledgeable and slowly worked her way through the eye exam. For years I've been devoted to a particular eyeglass frame from Warby Parker. While the optometrist was writing my prescription at the front desk, the receptionist discovered I wouldn't be ordering glasses through the office. Her previously pleasant demeanor turned cold and although I received a copy of my prescription, it was with an air of "you're doing something wrong." I ordered my Warby Parker glasses and needed adjustments. I called the office to inquire and received the same cold shoulder - the office will not serve patients who don't order their glasses. I didn't expect adjustments to be free, but nor did I expect to be turned away so brusquely. For a small town optometrist office, I expected professional behavior, which I did not receive. A patient buying glasses elsewhere hurts their bottom line, I understand that, but I am the one wearing the glasses and need to feel comfortable with my choice. I don't believe it's right for patients to be treated like that, so I will search for a new optometrist.

Expert help with glasses from female associate. She helped me find what I liked and looked good on…read moreme!

I saw Dr. Alboher back in November (I didn't think about writing a review until now) and had an…read moreabsolutely wonderful experience. Dr. Alboher is friendly, knowledgeable, and an expert in his craft. He performed IPL and meibomian gland probing on me, both of which have helped me immensely in my dry eye journey. His staff was also wonderful and welcoming. I highly recommend Dr. Alboher and plan on seeing him yearly for maintenance.

I had a 4 pm appointment to remove skin tags .They called and asked if I could come earlier as they…read morewere slow. I rushed there only to have to wait 45 minutes for Boozan, When I complained he got an attitude and only removed some of the skin tags saying that was enough. I still have skin tags on my eyelids and I am really pissed off.

Would you like to be treated as if you were a nobody?…read more Would you like to be yelled at in front of your child? (by his staff, not him) Would you like to wait in an office for over an hour, then in a small exam room for another hour, and not get an explanation or an apology? Would you like a eye exam that takes all of 5 minutes, and not a single one of your questions be answered? Would you enjoy getting a prescription that seems slightly off, but that no one will listen to you about? Would you like the subsequent headaches from such a prescription? Would you like to be prescribed with new lenses, to have them be so different from all your old ones that they never seem to fit, and be told you have no options- but to buy large quantities and just try each pair out... forking out about 50-100 every time (they don't do samples)? Would you subject yourself to being yelled at by the office staff- Ann- and be told you had no common sense- in front of your child? Would you prefer to not see the doctor for any of your questions to be answered, but only have to have non-answers from the horribly unfriendly and unhelpful office staff? Would you like to play an eternal guessing game for this Doctors hours, calling numerous times to only get through to the answering service? Then I think Dr Boozan and his practice are PERFECT for you! The only thing I can say that was good about this doctor, was that he called me back twice last year when I was having problems. So that's nice, he did call me back. However, with everything else, I would strongly recommend that unless you could honestly answer any of the questions above with a 'yes' , then you should not go to him. I have never in my life been treated so poorly.

just needed my lenses changed the staff was pleasant,…read moreprofessional, and very helpful.

Dr. Latorre is fantastic. Incredibly friendly, very knowledgeable. Great personality and willing to…read moreanswer any and all questions about your eyes. And above all she loves true crime. How can that not be awesome!!