The eye exam itself is time consuming but I like my eye doctor in this practice. She's thorough and…read moreexplains how to maintain your eye health such as not wearing contact lenses in certain conditions, not wearing them too long, UV protection sunglasses, etc. The staff are professional and work with your schedule. My doctor has early morning and evening hours. All in all, a good place. Parking is limited but I do manage to get a spot.

I called the Springfield office to make an appointment, and I was on hold for 5 minutes, then the…read moregirl came on the phone and says can I put you on a brief hold and I was holding on for 5 minutes more. So I called the Union office, and I was on hold for 5 minutes too, so I hung up, and I drove to the Union office to make my appointment. When I got there, I saw one girl helping someone on the phone, and she ignored me, so the girl next to her was very nice. I told her what happened, and she gave me my appointment. The girl who ignored me when she got off the phone she picked up her cell phone and went to talk on her phone.

I was given a very thorough eye exam by Dr. Dipal Shah who is an Ophthalmologist, Corneal…read moreSpecialist & Cataract Surgeon. Following the exam, she advised me that I have cataracts and we discussed whether I wanted IO lenses to correct my severe myopia (nearsightedness) or IO lenses to be able to see up close. IO stands for IntraOcular, meaning inside the eye. There are different lenses for the choices. Dr. Shah said she does the procedure in 2 locations, Union and Elmwood Park. This makes me wonder why the name of the business has the words "& Surgery Center". The website name comes up as newjerseyvision.com Dr. Shah said that her Surgical scheduler would call me the next day, but actually it was over a week later. As I was leaving, I stopped at the front desk and asked for a printed copy of my Rx for eyeglasses. I always carry a Rx for glasses in case I'm out of state and my glasses break or get lost. Also, I wasn't sure when I would have the cataract surgery & my glasses needed replacing. The person at the front desk said that the Rx hasn't been finalized yet. I asked her to mail it to me when it was. She said I would have to pick it up in person and sign for it. She didn't know when it would be ready. When the Surgical scheduler called me the next week, she told me that the Dr. had an opening in 2 weeks and explained that Original Medicare only covers the basic lenses and that the ones I need are more expensive and also the facility charge for the closer location to me in Union - 4 miles away charges a higher fee than the Elmwood Park facility 23 miles away from me. My Supplemental Insurance only covers the balance of what Medicare covers. The cost to me would be about $5,500. for both eyes. I asked her to repeat that. She said it's partly because I have an Astigmatism. I was in shock. Others who've had cataract surgery per lens for the "better" lenses. I said that I would have to think about it and completely forgot to ask for my Rx for glasses. This becomes detailed to show why I gave a 2 star rating. I called a few days later for it and after many rings (during normal business hours), it went to voicemail; I left a message with all the pertinent information. No one responded. I called again a few days later and again, had the same result ~ no one responded. Each time, I had pressed the option for the front desk. The next time I called, I pressed the option for Optical for glasses and someone answered. I gave her my name, the date of the exam & explained that I've been trying to get my written Rx for over a month and asked if she could help me. She asked when I would be coming in and I said around 12noon; she said it would be at the front desk. When I arrived (just before noon), no one at the front desk could find it. A nice woman at the front desk asked who I spoke with; I said I didn't ask for her name but it was whoever answered in Optical. I relayed the conversation from that morning and she looked me up in the computer & said that it hadn't been finalized yet. I said "that's unacceptable"; I then explained about leaving 2 prior messages and no one responded and that is just not right. I said that I wasn't leaving without the Rx. As far as I could tell, she did not check with the Optical Dept. but messaged the Dr. and told me to take a seat. The Dr. called her back about 10 minutes later; after another 10 minutes, she said it was printing out. Then she clearly explained that my eyes are only going to become worse without the cataract surgery. I said I understood that. She gave me the paper to sign acknowledging receipt of the Rx. I never raised my voice. I feel that they caused all the delays to get me to sign to have the cataract surgery OR to use the Optical Dept. in their office for eyeglasses. I remembered from years prior that the latter is supposed to be a separate business from an eye Dr. and that's why she didn't contact them. My rating for Dr. Shah would be 5 stars for the exam and consultation and Zero for the BUSINESS. It's most likely that the Management has set protocol for the employees and associates. In my opinion this felt like deception. I will be going to a different ophthalmologist.

I've been a patient since 1980 - through 4 doctors and 4 offices. I think I'm done. The (medical)…read morework seems good (I've had cataracts and glaucoma treatments), their equipment always the latest, but the administrative support or infrastructure is abysmal. so much so that it is hard to get to the actual medical services. 1/2 of my appointments in the last 2 years have been cancelled (I go 4 times/year) . re-scheduling by telephone is nearly pointless (my last attempt involved 4 hangups and aggregate holding time over 45 minutes. In person experiences for clerical issues like checking in, scheduling followup, updating insurance forms, etc aren't much better (at least they can't hang up), waiting typically 10-15 in line (last 3 visits), even when there are only 2 or 3 patients present. It's a shame to judge medical services on clerical performance, but if you can't schedule an appointment or see the doctor without excessive hassle, the skill of the doctor becomes less and less relevant. I'm looking elsewhere.

From the eye test to the fitting of glasses, I like it here! I recently had an eye exam with Dr…read more Joel Confino, a wonderful and professional man, in Westfield and I am grateful for his thoroughness and attention to detail. He also has a knowledgeable staff who explain what they are looking for as you walk through the different exams. When it comes to picking out new frames and insurance questions, Amy Shabat, provides the best personalized service. She is a most qualified optician who has a warm personality along with fashion sense. She helped me select the frames that I love and that look good on me from their extensive frame selection. Thank you for a positive experience.

best eye dr ever!!…read more look no further , i've checked out all the rest. Dr Confino totally and completely saved my severely deteriorating vision and gave me my life back !!!! he is extremely experienced , thorough, knowledgeable ,.... but he's also kind, patient, funny, helpful, and very available ! But what's more important than any of his numerous wonderful attributes is the fact that he gave me nearly perfect vision when 14 other doctors said it's "not going to happen". thank you dr confino. you are truly THE BEST! (ps.... i went to my former eye doctor and my general physician and told them to throw away all of the other names they gave me and to start giving out only your card!!! )

Everyone was friendly, professional, organized, and overall fantastic! This was my first time to…read morethis clinic since moving here from Minnesota, and I was thoroughly impressed by each person I interacted with and the overall culture. I feel very lucky to have found such a great clinic and I already made two more appointments.

Dr. Notis is an exceptional doctor, very caring and knowledgeable. I highly recommend him.read more

I went in for a routine eye exam. Everything went smoothly. The only con I have is that the optical…read moreshop didn't take my insurance but the office did. I came with my own glasses. I'm waiting to get them back. I will update this review then.

I had an incredible experience and the staff is I'm super nice. I loved working with the doctor.read more

Excellent eye doctor, been going here for years, easy to schedule appointments, good locationread more

All medical issues surrounding my eyesight -- and there were some important ones -- were expertly…read moreand comfortably treated by Dr. Hoffman after I switched to him from another ophthalmologist who was unsatisfactory. I am so pleased with Dr. Hoffman and my current eye health that I come back to NJ annually (from Florida, where I now live) to see him -- YES, he is that good (as is everyone connected with this practice). Allow me to close this review with a little humor: I can see clearly now that Dr. Hoffman is the right choice in ophthalmology.

Amazing experience! Office is large, clean, friendly staff. Equipment is next level, quick intake…read moreand efficient. I saw Doctor Bardha Fejzo. She was lovely. Super helpful, patient, sweet and funny. I'll definitely return and highly recommend. Plus I love my new RX and picked out some great new glasses.

Very professional office. There was no wait for both times I went in so far. The front desk staff…read moreis super friendly and both Dr. Miller & Melanie did an excellent job at keeping me informed about the LASIK procedure & answering all of my questions. It's pretty obvious that Dr. Miller takes lots of pride in this office & cares so much about patient experience. After having done 3 different LASIK consultations I decided to go with him and after completing the procedure yesterday I can honestly say my life has changed with this. Don't hesitate to visit his office.

5 stars, Hands Down…read more I don't know what these negative reviewers are talking about. They're all 3-10 yrs old and since this practice has multiple locations, maybe they're talking about locations in Hudson County back in the day. I've always gone to the Millburn office and have never had any of these problems. Sometimes there's a bit of a wait, but these doctors spend a lot of time with their patients and it's reasonable they might get backed up especially at the end of the day. They absolutely do NOT take walk-ins at the Millburn office, and since the reviews here about walk-ins are so old, maybe they've since discontinued that practice at the other locations. I've been seeing Dr Walsman for years, and he is top-notch. Very well-credentialed and experienced, but can explain complicated things in a very accessible way. He is also a very nice person and genuinely cares about his patients. I lived and worked in NYC for 15 years and went to a highly rated ophthalmologist and had specialty care a cataract surgery at New York Eye & Ear Infirmary. Dr Walsman outshines them all. He's operated on my eyes twice already (cataract, and cataract correction of the eye I had done on NYC). The difference was night and day. For both medical and surgical eye care, I cannot recommend Dr Walsman highly enough.

Impressive: the retina camera -no more need to dilate!…read more Needs work- This 2-hour experience needs streamlining. No wonder tho kids are screaming. The receptionist had old information I never gave her -grandfathered from the new conglomerate that bought out the doctors? Rather than have me fill out 6 pages of forms, send me links to forms ahead of time please and let me fill them out on my computer. Get another doctor in here to help!!!

Office is fine. Doctors are very nice. Technicians are great. Front desk is fine. Billing however…read moreis horrendous. It is not done out of that office location and is done by a large optical group in Monmouth county somewhere. When you try to resolve a billing issue with them they refer you back to the office. Emails, faxes, phones get little response. Impossible to troubleshoot billing issues with them.

Excellent staff who were thorough and kind. Dr Doshi was wonderful. Excellent exam and answered all…read moremy questions.