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    I To Eye Inc

    4.5 (21 reviews)
    Closed Closed

    Services - I To Eye Inc

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    11 years ago

    My family has used them for many years, with zero issues. Very nice people, eager to help.

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    9 years ago

    Amazing care! They snuck me in for an immediate appointment due to an eye problem I was having, on a Saturday!

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    Review Highlights - I To Eye Inc

    Wolfe was very approachable and understanding.

    Mentioned in 3 reviews

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    Eye Care & Surgery Center - Dr. Roslyn Stahl

    Eye Care & Surgery Center

    2.3(23 reviews)
    2.2 mi

    My wife had cataract surgery with Dr. Joel Confino. First they removed the cataract from her left…read moreeye at the Elmwood Park surgical center. Total time in the center about 3 1/2 hours. She did have laser surgery to correct her astigmatism first, then a second procedure to remove the cataract and replace it with a new lens. Three weeks later back to have her right eye corrected. Total time in the center 4 hours. Again, she had two procedures, laser surgery then the cataract removal and new lens replacement. No pain at all for both procedures. I highly recommend Dr. Joel Confino for any eye problem or even just to get your eyes examined. My wife had prelim and post op appointments and never had to wait longer than 20 minutes. We always had 10:00 am appointments for the office visits, so we were probably one of the first patients of the day.

    I was given a very thorough eye exam by Dr. Dipal Shah who is an Ophthalmologist, Corneal…read moreSpecialist & Cataract Surgeon. Following the exam, she advised me that I have cataracts and we discussed whether I wanted IO lenses to correct my severe myopia (nearsightedness) or IO lenses to be able to see up close. IO stands for IntraOcular, meaning inside the eye. There are different lenses for the choices. Dr. Shah said she does the procedure in 2 locations, Union and Elmwood Park. This makes me wonder why the name of the business has the words "& Surgery Center". The website name comes up as newjerseyvision.com Dr. Shah said that her Surgical scheduler would call me the next day, but actually it was over a week later. As I was leaving, I stopped at the front desk and asked for a printed copy of my Rx for eyeglasses. I always carry a Rx for glasses in case I'm out of state and my glasses break or get lost. Also, I wasn't sure when I would have the cataract surgery & my glasses needed replacing. The person at the front desk said that the Rx hasn't been finalized yet. I asked her to mail it to me when it was. She said I would have to pick it up in person and sign for it. She didn't know when it would be ready. When the Surgical scheduler called me the next week, she told me that the Dr. had an opening in 2 weeks and explained that Original Medicare only covers the basic lenses and that the ones I need are more expensive and also the facility charge for the closer location to me in Union - 4 miles away charges a higher fee than the Elmwood Park facility 23 miles away from me. My Supplemental Insurance only covers the balance of what Medicare covers. The cost to me would be about $5,500. for both eyes. I asked her to repeat that. She said it's partly because I have an Astigmatism. I was in shock. Others who've had cataract surgery per lens for the "better" lenses. I said that I would have to think about it and completely forgot to ask for my Rx for glasses. This becomes detailed to show why I gave a 2 star rating. I called a few days later for it and after many rings (during normal business hours), it went to voicemail; I left a message with all the pertinent information. No one responded. I called again a few days later and again, had the same result ~ no one responded. Each time, I had pressed the option for the front desk. The next time I called, I pressed the option for Optical for glasses and someone answered. I gave her my name, the date of the exam & explained that I've been trying to get my written Rx for over a month and asked if she could help me. She asked when I would be coming in and I said around 12noon; she said it would be at the front desk. When I arrived (just before noon), no one at the front desk could find it. A nice woman at the front desk asked who I spoke with; I said I didn't ask for her name but it was whoever answered in Optical. I relayed the conversation from that morning and she looked me up in the computer & said that it hadn't been finalized yet. I said "that's unacceptable"; I then explained about leaving 2 prior messages and no one responded and that is just not right. I said that I wasn't leaving without the Rx. As far as I could tell, she did not check with the Optical Dept. but messaged the Dr. and told me to take a seat. The Dr. called her back about 10 minutes later; after another 10 minutes, she said it was printing out. Then she clearly explained that my eyes are only going to become worse without the cataract surgery. I said I understood that. She gave me the paper to sign acknowledging receipt of the Rx. I never raised my voice. I feel that they caused all the delays to get me to sign to have the cataract surgery OR to use the Optical Dept. in their office for eyeglasses. I remembered from years prior that the latter is supposed to be a separate business from an eye Dr. and that's why she didn't contact them. My rating for Dr. Shah would be 5 stars for the exam and consultation and Zero for the BUSINESS. It's most likely that the Management has set protocol for the employees and associates. In my opinion this felt like deception. I will be going to a different ophthalmologist.

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    Eye Care & Surgery Center - Dr. Dipal Shah

    Dr. Dipal Shah

    Eye Care & Surgery Center - Dr. Joel Confino

    Dr. Joel Confino

    Eye Care & Surgery Center - Dr. Ivan Jacobs

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    Dr. Ivan Jacobs

    LensCrafters

    LensCrafters

    2.6(25 reviews)
    2.9 mi
    $$

    Processed a return of several frames at this LensCrafters location yesterday. The employee that…read morehandled the transaction was named Nelissa. I am very concerned for her well being. I think she may be ready to snap. LensCrafters- get Nelissa some help. She was so agitated and annoyed at what should have been a simple and routine process. Lots of heavy sighing. Aggressively slamming the glasses and cases on the table. Incredibly rude. Interrogating me on why I was returning the items. She was so very hostile and angry. Oh boy...She definitely wanted me to know she was not happy with me and wanted me to feel guilty for making a return, even though it was well within the company's return policy terms. Please get Nelissa the help she needs before it escalates. We don't want the term "going postal" to be replaced with "going LensCrafters". Nelissa- it's going to be ok. If LensCrafters doesn't help fix you, I can start a GoFundMe for your therapy. There are also support groups out there. Please reach out if you need.

    My experience was wonderful. I went in with a little time to speak to someone and make a purchase…read more I conveyed that to Lou, one of the opticians, and I explained to him what I needed and how I wanted to pay. He understood my time crunch, what I needed to purchase, and he answered my questions regarding the glasses and my method of payment. He even explained to me their discount connected to my health insurance. It was great, no fuss no muss. This is my second time using this Lenscrafters and I strongly recommend using them for your glasses needs.

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    LensCrafters
    LensCrafters
    LensCrafters

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    I To Eye Inc - optometrists - Updated June 2026

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