Such a great little neighborhood find. The owner always manages to squeeze my mom into her…read moreschedule, which we truly appreciate. Mom walks out every time with a fantastic haircut, great styling, and an even better conversation. It's the kind of place where you feel taken care of, not rushed. Highly recommend this salon for excellent cuts, thoughtful styling, and truly personalized service.

T'soma is absolutely the best of the best! I have been going to her for years. I trust her…read morecompletely with my hair.I always leave with beautiful color and always get compliments on it from people. She has a great personality and knows her stuff!

This is my spot for my hair!!! I come to get my digital term with Ms. Ahn and she is the best. I'm…read moreone of those that won't let others touch my hair... ya know what I mean? I get the digital perm where they do magic straight perm on the top and curls on the bottom. I like my hair to look like it's been curl ironed so she picks out the perfect curl size for me. I've tried several styles and Ms. Ahn perfects the styles every time. Now I stick to the one I like, since I've going to Ms. Ahn for many years (10+). This is premium Korean hair care. There's always a saying "you get what you pay for". I've tried other spot in Chicagoland and it's not what you would get at Kim Sun Young. Sure, I can pay cheaper but the quality I got was not the same, so I always return to Ms. Ahn to take care of my hair. With my digital perm, she explains to me how to care for my curls, and also let me know how the condition of my hair/scalp is and what I need to do to get improve my hair health. I made an appointment about 3 weeks in advance for a Friday morning digital perm. It typically takes 3-4 hours for the perm. With my iPad and AirPod, time flies by while I'm watching the show. They also have a small "earcap" that looks like a shower cap so your ears are protected & my AirPod. I get a cut first, then a perm. Friday afternoon with 3 hair professionals and 2 assistants. They are busy because they are able to work simultaneous while the perm client is waiting for perm chemical to settle into the hair, they can do a hair cut.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

1 Star Extremely rude customer service. I walked in, stood…read moreat the desk, and the staff blatantly ignored my presence instead of just telling me if they had time for a walk-in or make appointment. Annoyed and will not be back.

It's nice to visit a place where professionals work. I am…read morevery satisfied with everything and recommend it to everyone.

Linda worked magic in reviving my hair after it had been damaged following a series of highlight…read moreand cut appointments at a highly-credentialed salon downtown. She curated a plan for the repair, and the results from a texture and look standpoint are amazing. She is an artist and expert technician who listens to your needs and offers solutions that are customized to you. She is meticulous in her work. Her genuinely kind and fun style make it a joy to be in her chair.

Linda is a master of color! She transformed my almost black hair to beautiful platinum, knowing…read moreexactly how to tone it to look natural. So natural, many people were surprised to learn it wasn't! After years as a blonde, she came up with a great plan to help me slowly transition back to having dark hair again. She really knows how to cut hair too! Somehow, she managed a style that looks great wavy, when I let my hair air dry but also sleek and chic when blown day.

I go to Mariah here, and she is just amazing. I've had hair cuts, deep conditioning treatments, and…read morebalayage done at this salon. They do brow tinting, too! Mariah is super thorough and attentive, and makes sure I always leave completely happy with my hair. She also has helped me figure out which hair products are best for my specific hair and has given me lots of hair care advice that has helped me keep my bleached hair soft and healthy. The salon itself is gorgeous. It has a super friendly environment, all the stylists are so kind and welcoming, and when I've been with Mariah getting my hair done, I've seen them do awesome work as well. I cannot recommend this place enough!

Mariah is spectacular!! I've been going to her for years. She is absolute perfection. You want…read moreto look your best go to her. If you want to settle for less go elsewhere. It's that simple.......

I cannot say enough good things about Kinga. She is truly the best--especially if you're blonde and…read morepicky about it (like me). She absolutely nails my color every single time: bright, natural, healthy blonde with zero brassiness. I get compliments constantly after seeing her, and people always ask who does my hair. Beyond her talent, Kinga is just the sweetest human. She's so warm, thoughtful, and genuinely cares about making sure you love your hair before you leave. She listens, explains what she's doing, and somehow always gives me exactly what I want--even when I can't fully describe it. If you're looking for someone you can trust with your blonde (or honestly any hair), Kinga is it. I wouldn't let anyone else touch my hair. Highly, highly recommend!

NISA is amazing! She's been doing my hair for three years and my hair has never looked or felt…read morebetter. I get so many compliments on my hair color. Nisa has also changed my color a few times because I wanted to try different shades of blonde. Nisa has also done my makeup for pictures and events. I have even started taking my kids to her, as well! I love going to Nisa! She is THE BEST!

Marla is consistently consistent! I have recommended her to friends and family. We Love her!read more

Have been getting my hair cut and colored with Marla and Gail for many years. They're always able…read moreto keep up with modern styles and book appointments quickly. They were able to lift my hair to white platinum blonde without damaging at all. Highly recommend!

You will get what you want, even impossible for that ladies over there everything is possible,…read morewonderful place to fell like at home with professionalism and experience, fell free to book appointment and look like a star !! lovely ladies Mara Nela and Stela !!!

Nela is truly the best hair stylist. I wear her hair extensions for up to 5-6 and sometimes…read more7months, The quality, the technique, everything. I trust her completely and wouldn't go to anyone else.