Upon entering Skinovatio I was pleasantly greeted by my esthetician Vanessa. She's absolutely…read moreamazing and knows skin care! I had a hydra facial done and my daughter had the red carpet go and glow. The hydra facial left my face clean and hydrated. Vanessa is through and through professional, friendly, and knowledgeable. My daughter loved the glow and go. We will be coming back for services with Vanessa; she is highly recommended. The facility itself is spotless. A big thing for me is the bathrooms, their bathroom is VERY clean. The receiving room is very classy with its decor and welcoming; love the ambiance at Skinovatio.

All the ladies upfront are really nice and very accommodating. I've gotten my renewing done here, I…read morerecommend it, the downtime is low. Clean establishment and I will definitely be back.

Returning phone calls takes 2 days. You make an appointment at a certain location, they schedule…read moreyou at a different location. You cannot call the pharmacy direct to ask questions or obtain a refill. You call leave a message, they call back, then they have the pharmacy call you. Thats ridiculous. Too many excuses. I use the Lindenhurst, IL. location. Frustrating!

A few weeks ago, I was laughing while reading all of these 1 star reviews. Now I am writing one…read more And for a very good reason. So before I saw all of the "great" reviews this place has, i decided to make an appointment. I made my appointment, and as soon as I finished- the Yelp reviews popped up. Yup. Over 100 1 star reviews. I read quite a few and instantly decided that I needed to save myself a headache and cancel my appointment. I called this place and left a very detailed voicemail of all my information, stating I just made an online appointment 5 minutes ago and would like to cancel because of how poor the reviews are. Nobody called me back, so I assumed they cancelled my appointment. A few days later I received a reminder text about my upcoming appointment...I responded right away and left another voicemail (does anyone pick up phones at this place lol) explaining that I have already cancelled this appointment. No response. Again. A few weeks later...I received a $50 bill for not showing up to my appointment!!! Hahahaha oh my. Now I see what all of these yelp reviews are talking about. Horrible experience. I never set foot in this office or talked to one person and they have the audacity to try and charge me $50?? Even after I left 2 very clear and detailed voicemails explaining that I want to cancel and stated my reason for cancelling. I even texted their text system every time they tried telling me I have an appointment. They do not use a DONOTREPLY texting system, they can absolutely see the texts. So 4 attempts to cancel an appointment and they still try to charge me $50 for a no show. I already called their service number and was met with an interesting conversation. The lady on the other end told me that the appointment I made was for the very next day and since I cancelled the appointment, it was within 24 hour notice so I was charged. She also said since this is my first time, they will clear the charge. Cool. I accepted what she said and they got rid of the charge. ...but what she said was not true at all. My appointment was for 5 days after I set the appointment. I got a text confirming that I made an appointment. I also got another text reminding me about my appointment a day before the scheduled date. I didn't bother telling the lady this on the phone because she said she was getting rid of the charge. I'm confused as to why she lied about my appointment being made for the very next day and that my cancellation violated their 24 hour rule. I first cancelled the appointment 4 days before the actual appointment. Oh well. This "business" if you can even call them that - is an embarrassment. I truly believe every single one star review I see for this place. I have experienced it myself. They are not organized, they clearly don't listen to voicemails or take the time to cancel someone's appointment so they can try and snake you for $50. Im convinced they didn't even bother to look up the fact that I did call them and text them multiple times. They just gave me some BS they give to everyone "you canceled within the 24 hr period you owe us $50". I can imagine a lot of people just accept this and pay. What a horrible business practice. I'm sure that's how they get most of their money. No way they have many repeat customers.

After moving to Illinois I had searched high and low for the perfect place for mini "touchups"…read more After trying out three different places closer to home, and even one AN HOUR AND A HALF AWAY, I was left extremely disappointed. And then, I found AMA and Keeley (this was when they still had their Gurnee location). It has now been two amazing years of Botox and Juvederm injections and I have happily followed the team to their Deer Park location. I have never been met with anything but politeness every time I have entered the doors of AMA, and I've never been pushed to "upgrade" as do most places. Keeley is able to pickup the convo from six months and is always extremely personable. I must note, I have never met Dr. Gulcher, but I honestly don't mind. As long as the job is done correctly the first time, and for a reasonable price, who cares who is injecting/lasering your face? AMA has the most reasonable prices for Botox and Juverderm in the area, and are constantly offering monthly specials for different treatments. Bonus is that they will help you set up an account with Brilliant Distinctions to save even more money with qualifying treatments (think loyalty points for cosmetic procedures). I highly recommend AMA, you guys are the best of the best! COVID UPDATE: AMA cares about their clients and getting them in and out as soon as possible. For starters, they request that you email them any promos, coupons or gift cards prior to your appointment to minimize your time inside. You also are no longer allowed to bring a guest/friend/hand squeezing partner. For check in, you remain in your vehicle and call to let them know when you have arrived. Once the waiting room is clear, a receptionist will call and tell you to come in with a mask. Then you are immediately asked to sanitize your hands upon entering, and they check your temperature. There is plexiglass between you and the receptionists, and the pens for the card readers are disinfected after each use. You then answer a quick questionnaire. You then sit in one of the 3 plastic chairs that are appropriately distanced from the others. An assistant then takes you back to a room that is sanitized with state of the art sanitizing machines and finalizes any questions prior to your nurse coming in. Once you are finished, your nurse will call the front to make sure you're not bumping into any other clients. Minimal contact, super easy and extra clean. As for in-store shopping, I am pretty sure they are requesting that you call ahead for your products so that they can pull them for you.

Great spa! Had face injected with botox for wrinkles age 70. Cost around 500 dollars. Didn't hurt…read morelittle pricks on skin. Looked great and 20 years younger in 5 days!!! Will continue to go there! Try it you'll love it and the staff are so knowledgeable and kind. Have a happy snappy healthy day Truly Gby Lizabeth Liza Johnson

As far as plastic surgeons go, they are not all created equal. I have been doing cosmetic…read moreprocedures for years now with different doctors and have never met a doctor who cared as much and took the time to explain procedures to me making sure I understood and felt comfortable. I went to Dr Bazzel for a tummy tuck and I am just amazed by how much he cares for his patients before and after the procedure. I am thrilled with my results and can no longer imagine going to any other doctor for any procedure. It was such a good experience having the procedure done at their office instead of a hospital and I felt that Dr Bazzel has more expertise and level of expertise then other plastic surgeons. I would recommend this office to anyone looking to have a procedure done. I am an aesthetician so I have a basic knowledge of cosmetic procedures and doctors in the area. This is the top doctor I have come into contact with as well as the most caring staff. Just absolutely above and beyond any expectations I could have had.

Skipped town leaving patients without care No back up and…read morebreaks contracts Left an 18 year old without final check up And no refunds Just a bad man in general

Positive. Clean and friendly Negatives. I have laser hair…read moreremoval to my underarms and Brazilian. I am fair skinned with dark hair. I did the underarms and Brazilian 9 times and only had 60% hair removal. I spoke with a dermatologist and this should be closer to 90-100% hair removal. The first women I had did it every 4 weeks and the second woman who did it was every 6 weeks. The techniques were also very different. Save your money and get it done right the first time. I'm very disappointed.

Watered down Botox-Buyer beware…read more The worst experience I have ever had. I received 55units of Botox and 2 weeks later no results. Mind you I have never gotten that much, so I expected great results. So, I called and they asked that I come in so the tech could see the work and touch up. When I arrived I had to wait 45 mins (no problem, I was patient) and when I get in the room the tech said I should go where I went before if I wasn't happy. She was extremely rude! I walked out. There was no way she was going to stick me with that attitude And the salon would not give me a refund. Horrible! Watered down Botox BEWARE this is why they offer cheap prices.

I love how Kristin transformed my skin care with her knowledge & experience. She really enjoys…read morehelping people be their most beautiful self inside and out. I have always enjoyed the spa feel for every procedure geared to my skin typeCan't wait to see her again!

Terrah is the best injection artist when it comes to Botox and lip filler! She knows what looks…read moregood, she executes it flawlessly, and she does a fantastic job at making sure I am comfortable and not about to faint throughout my procedures(which is always a huge probability for me!) Thanks again, Terrah! You are amazing. Never going anywhere else!

Terrible place ,,,answering service sucks when you get office they dont know thier doing They…read moreneed office skills and no more Ai Answering service sucks when you get left hanging for days on lab results and is nothing serious just leave a message if its negative Hello!!

I would not go here. They have you come back multiple times and they do not evaluate you the first…read moretime so then that means that they are submitting to the insurance company multiple times and then charging you every single visit instead of taking care of you the very first time. They also are not on time with your visits. If you have one time to be there, you are there. But it takes them 45 minutes or longer to see you. That is unacceptable.

Fiona is insanely talented and careful. I particularly enjoy how she uses the vein finder before…read moreshe toxes which helps with bruising. Very happy with the service!

This was my first time seeing Fiona, and I can honestly say it was the best experience I've had in…read moreall my years of going to plastic surgeons and med spas. I came in with several concerns about my face, and she took the time to really listen and explain what would give me the best results without overwhelming me. In the end, she recommended a filler to address my most pressing issue, and I'm so happy with the outcome. What really impressed me was how comfortable she made me feel. I've seen many injectors before, but with Fiona I felt completely at ease, like I was in the hands of someone who genuinely cares. She's pleasant, articulate, and has the eye and precision of an artist. Even more importantly, she wasn't pushy at all--she never suggested things out of my price range or tried to sell me on extras I didn't need. That kind of honesty is rare and refreshing. I left my appointment not only feeling better about my appearance, but also so grateful to have finally found someone I can trust. Fiona is definitely a keeper, and I'm already excited for my next visit!

Updated May 2021…read more Found a new place to go for electrolysis. Actually 10 minutes closer to my house. She is slightly more in cost but will work with you. I was shocked at her process when compared to Marie's. I do not feel any hair removal once current is applied. She told me I shouldn't have been feeling it if done properly. There were times it felt like Marie was pulling out a tree! What a pleasant change! Also get very extensive skin relief treatment when she is done opposed to Marie just wiping a quick lotion on. The new place I go is set up like a complete tranquil spa with a beautiful view of her backyard And calming music being played. Thanks Janet!!!!! Glad I made the change!!!

Marie is efficient, effective and so nice! She kept me…read moreentertained with stories while she worked on me. Very impressed with her communication and easy going attitude.