All the ladies upfront are really nice and very accommodating. I've gotten my renewing done here, I…read morerecommend it, the downtime is low. Clean establishment and I will definitely be back.

I've been coming here for well over a year now for Jeaveau treatments. Ashley is great and always…read moredoes a great job. I finally signed up for a membership because I figured why not? I consistently come in every 3-4 months so a membership would definitely benefit me. Two weeks after I signed up they raised the per unit price. I had a major issue with this because the whole reason why I started a membership was for the per unit lower price. I called after my appointment (there were several other issues) and spoke with the front desk assistant and the call ended with no resolution. I told myself that would be the last time I would go there because I felt their business practices were misleading. About 10 days later the office manager called me and we talked about my issues. She was sweet and understanding and made me feel like my feelings mattered. She offered a resolution to the issues and I couldn't have been happier. Most places could give a crap less, but I was truly wow'd not only by her just calling to talk about my issues, but how she treated me. I'll definitely continue going here. Thank you guys for the wonderful treatment!

Returning phone calls takes 2 days. You make an appointment at a certain location, they schedule…read moreyou at a different location. You cannot call the pharmacy direct to ask questions or obtain a refill. You call leave a message, they call back, then they have the pharmacy call you. Thats ridiculous. Too many excuses. I use the Lindenhurst, IL. location. Frustrating!

Misdiagnose, overprice service, they will remove not necessarily skin tags than charge you…read morethousands of dollars.

Great spa! Had face injected with botox for wrinkles age 70. Cost around 500 dollars. Didn't hurt…read morelittle pricks on skin. Looked great and 20 years younger in 5 days!!! Will continue to go there! Try it you'll love it and the staff are so knowledgeable and kind. Have a happy snappy healthy day Truly Gby Lizabeth Liza Johnson

After moving to Illinois I had searched high and low for the perfect place for mini "touchups"…read more After trying out three different places closer to home, and even one AN HOUR AND A HALF AWAY, I was left extremely disappointed. And then, I found AMA and Keeley (this was when they still had their Gurnee location). It has now been two amazing years of Botox and Juvederm injections and I have happily followed the team to their Deer Park location. I have never been met with anything but politeness every time I have entered the doors of AMA, and I've never been pushed to "upgrade" as do most places. Keeley is able to pickup the convo from six months and is always extremely personable. I must note, I have never met Dr. Gulcher, but I honestly don't mind. As long as the job is done correctly the first time, and for a reasonable price, who cares who is injecting/lasering your face? AMA has the most reasonable prices for Botox and Juverderm in the area, and are constantly offering monthly specials for different treatments. Bonus is that they will help you set up an account with Brilliant Distinctions to save even more money with qualifying treatments (think loyalty points for cosmetic procedures). I highly recommend AMA, you guys are the best of the best! COVID UPDATE: AMA cares about their clients and getting them in and out as soon as possible. For starters, they request that you email them any promos, coupons or gift cards prior to your appointment to minimize your time inside. You also are no longer allowed to bring a guest/friend/hand squeezing partner. For check in, you remain in your vehicle and call to let them know when you have arrived. Once the waiting room is clear, a receptionist will call and tell you to come in with a mask. Then you are immediately asked to sanitize your hands upon entering, and they check your temperature. There is plexiglass between you and the receptionists, and the pens for the card readers are disinfected after each use. You then answer a quick questionnaire. You then sit in one of the 3 plastic chairs that are appropriately distanced from the others. An assistant then takes you back to a room that is sanitized with state of the art sanitizing machines and finalizes any questions prior to your nurse coming in. Once you are finished, your nurse will call the front to make sure you're not bumping into any other clients. Minimal contact, super easy and extra clean. As for in-store shopping, I am pretty sure they are requesting that you call ahead for your products so that they can pull them for you.

Skipped town leaving patients without care No back up and…read morebreaks contracts Left an 18 year old without final check up And no refunds Just a bad man in general

I made an appointment for a consultation for a little jaw refining given my upcoming wedding. When…read moreI called the woman who answered the phone was completely clueless and could barely understand anything - I had to repeat and spell my name about 5+ times. Then she told me that consultations were done via zoom which I had no problem with. But she told me she was not sure how to set up the virtual consultation. I couldn't understand how they could offer virtual consultations if they didn't know how to set them up? Then she kept telling me that there was a "girl" who sets them up. Clearly there were language barriers. I was emailed from an undetermined email a number of days later, with no heading from the email, no practice insignia, address and not even the person who emailed me signed. She asked me if I was still interested in the consultation and said yes. I was told I would be sent a zoom link the DAY of my appointment in the afternoon. I was also told that even though the appt is made at 5:30pm the doctor may not show up a tithe time and he might be late. The day of my appointment I received a TEXT with another person's name confirming the appointment. I texted them back letting them know it was the wrong person. The person who texted apologized, misspelled my name, and had spelling mistakes in the text. She then told me I would receive a zoom link later on. This is starting to sound like a horror story. Then I get texted saying that the doctor wants ME to email HIM with a zoom link. What kind of practice/doctor would ask a patient to email them a zoom link for a virtual consultation? This is of course contradictory to what I was told would be done. What a complete joke. I cancelled my appointment as if they can't even get a simple consultation right, who knows what kind of results can be obtained from a surgical procedure. No thanks. The woman who texted me told me how they were "too busy" to set up virtual consultations. What a joke. Clearly not up to medical and adequate surgical standards in my opinion. As a physician myself, your staff can make or break you. While I have never met the physician himself nor do I know what his abilities are, his staff is clearly an atrocity. Rude, inept, unprofessional. No thanks. I guess you get what you pay for. Found the deal on Groupon. Things now make sense.

Positive. Clean and friendly Negatives. I have laser hair…read moreremoval to my underarms and Brazilian. I am fair skinned with dark hair. I did the underarms and Brazilian 9 times and only had 60% hair removal. I spoke with a dermatologist and this should be closer to 90-100% hair removal. The first women I had did it every 4 weeks and the second woman who did it was every 6 weeks. The techniques were also very different. Save your money and get it done right the first time. I'm very disappointed.

I had the J Lo hydrofacial done and my face is still glowing (3 days and counting). Loved it! Very…read moreclean, friendly and pleasant facility and detail oriented aestheticians. Highly recommended!

I love how Kristin transformed my skin care with her knowledge & experience. She really enjoys…read morehelping people be their most beautiful self inside and out. I have always enjoyed the spa feel for every procedure geared to my skin typeCan't wait to see her again!

Terrah is the best injection artist when it comes to Botox and lip filler! She knows what looks…read moregood, she executes it flawlessly, and she does a fantastic job at making sure I am comfortable and not about to faint throughout my procedures(which is always a huge probability for me!) Thanks again, Terrah! You are amazing. Never going anywhere else!

Terrible place ,,,answering service sucks when you get office they dont know thier doing They…read moreneed office skills and no more Ai Answering service sucks when you get left hanging for days on lab results and is nothing serious just leave a message if its negative Hello!!

I would not go here. They have you come back multiple times and they do not evaluate you the first…read moretime so then that means that they are submitting to the insurance company multiple times and then charging you every single visit instead of taking care of you the very first time. They also are not on time with your visits. If you have one time to be there, you are there. But it takes them 45 minutes or longer to see you. That is unacceptable.

Fiona is insanely talented and careful. I particularly enjoy how she uses the vein finder before…read moreshe toxes which helps with bruising. Very happy with the service!

This was my first time seeing Fiona, and I can honestly say it was the best experience I've had in…read moreall my years of going to plastic surgeons and med spas. I came in with several concerns about my face, and she took the time to really listen and explain what would give me the best results without overwhelming me. In the end, she recommended a filler to address my most pressing issue, and I'm so happy with the outcome. What really impressed me was how comfortable she made me feel. I've seen many injectors before, but with Fiona I felt completely at ease, like I was in the hands of someone who genuinely cares. She's pleasant, articulate, and has the eye and precision of an artist. Even more importantly, she wasn't pushy at all--she never suggested things out of my price range or tried to sell me on extras I didn't need. That kind of honesty is rare and refreshing. I left my appointment not only feeling better about my appearance, but also so grateful to have finally found someone I can trust. Fiona is definitely a keeper, and I'm already excited for my next visit!

Updated May 2021…read more Found a new place to go for electrolysis. Actually 10 minutes closer to my house. She is slightly more in cost but will work with you. I was shocked at her process when compared to Marie's. I do not feel any hair removal once current is applied. She told me I shouldn't have been feeling it if done properly. There were times it felt like Marie was pulling out a tree! What a pleasant change! Also get very extensive skin relief treatment when she is done opposed to Marie just wiping a quick lotion on. The new place I go is set up like a complete tranquil spa with a beautiful view of her backyard And calming music being played. Thanks Janet!!!!! Glad I made the change!!!

Marie is efficient, effective and so nice! She kept me…read moreentertained with stories while she worked on me. Very impressed with her communication and easy going attitude.