Jen and her team at Asteria Skincare are truly the best in the business. From the moment you walk…read morein, you're welcomed by a friendly, professional staff and a really comfortable environment. I've seen Jen for Dysport, Eterna Eyes, and Sculptra, and every visit has been a great experience. She's incredibly knowledgeable and takes the time to explain everything in a way that feels reassuring and easy to understand. I never feel rushed, and she always answers my questions thoroughly. Her professionalism and attention to detail really stand out--and my results have been amazing. If you're looking for expert treatment and natural-looking results, I can't recommend Asteria Skincare enough. Hands down the best in the Chicagoland area.

Asteria is a super charming med spa located conveniently in Mount Prospect. Parking is easy, as…read moresoon as I approach Asteria on NW Hwy, I park directly on the main street right in front. The decor is very aesthetic and cute - gold, black, green velvet, grungy and glamorous. The staff is always so friendly and I never have to sit and wait. I get my Botox here and Jenn is the best. She is so personable, professional and honest. She tells me realistically what I need and doesn't try to upsell me which I appreciate. I feel really comfortable with her and trust that I will be happy with my results. The appointments are quick, and I'm in and out in no time. I like that they have monthly specials and deals and that they have a reward point system. Any savings help! Highly recommend Jennifer for injections. I believe there is a price list on the website as well!

Walked in for eyebrow threading. Alba was kind, did a great job and even recommended tinting. I was…read moreskeptical bc I've done it at another business and wasn't happy because it was too dark. She chose a color that fit me perfectly and wasn't drastic. I would recommend and will be back

Hidden gem if you need a quick and affordable Brazilian! My experience was very nice it took less…read morethan 30 minutes. I was in and out. Vasu did a great job. Made me feel comfortable and she was fast. They have other services for great price definitely check it out!

I bought a Groupon to this place for my mom and I. "90 minute Swedish or Deep tissue massage with…read moreAromatherapy and a steam shower with aromatherapy enhancements", that was what I bought. Original price per Groupon was $330 and I got it for $230. A little pricey - that's $1 per minute of massage. My mom and I arrived at 10 on the dot. We were greet a few minutes later by the front desk clerk and then a few minutes later 2 women greeted us and said they would do our massage. We were taken to a room and after set up our massage started about 10:15/10:20. The massage itself was great. I almost couldn't even get up after she was done. I was confused though because there was no aromatherapy there and it wasn't offered but it was part of the Groupon I purchased. When we were finished they asked if we wanted a shower, of course we did - I was looking forward to a steam shower with aromatherapy enhancements. We got to the showers and once again, no aromatherapy. She turned it on for me and showed me how to use the steam. It was nice, I stayed in there for about 20 min. Overall, the staff was nice. The massage was great, the shower felt good. I was slightly disappointed that I had no aromatherapy though because it was definitely part of the package I purchased. I'm also confused on why they asked if I even wanted a shower if it was also part of the package I purchased as well?

My partner booked a couples deep tissue massage at Heavenly Massage through Groupon, and…read moreunfortunately the experience was very disappointing. My partner paid almost $300, so we were expecting a relaxing and professional service. My massage therapist was Angie. At the beginning of the session I politely asked for an extra pillow for support while laying on my stomach, and she immediately seemed irritated by the request. The pillow she gave me did not have a hole for me to breathe through. From that point on, the massage itself did not feel like a deep tissue massage at all. It mostly felt like lotion being lightly rubbed on my back rather than any real muscle work. When I asked if she could apply more pressure, instead of adjusting the technique she repeatedly pressed her elbow into the same area, which became painful rather than helpful. It felt like the same spot was being worked over and over instead of a proper massage. Since this was a couples massage, my partner was in the room with me and even he could tell that I was uncomfortable during the session even his massage therapist Emma seen I was uncomfortable and she tried to lighten the mood. I still tried to be a good sport and finish the massage because he had spent so much money on the experience and I didn't want to ruin the moment. Afterward I shared my concerns with the manager. I was told that Angie has "never received a complaint before," which made my feedback feel dismissed. I was also offered a coupon, which I declined because I wasn't looking for a discount or a free service. I simply wanted to share my experience as a customer. Overall, the interaction left me feeling uncomfortable and unheard. For the price paid and the reputation the place seemed to have, this experience did not meet expectations.

I got my eyebrows done here about three weeks ago and I am so happy I did, not only did they look…read moregreat it wasn't painful. I dread getting them done but I was so shocked during my threading that it didn't hurt I didn't sneeze and my eyes didn't water. Just booked my next appointment and I can't wait to take my daughters as well.

Great eyebrow treatment and very welcoming and friendly staff!. I had my eyebrows threaded and…read moretinted. She did an outstanding job!

I walk past by this place everyday from train station to my place. I live pretty close by and…read morethought I'd give it a shot. I wanted to get my arms (Full)waxed and t was in the last minute so I gave them a call asking if I could walk in. Luckily, given its a week day and at noon there's not much wait time and they said I could come in. Savvy was the person who is at the salon at that time and who attended me. She is very nice, welcoming and cheerful. She is very Thorough(Also quick) and also cared to double check if I was satisfied with the work. Few customers stopped by meanwhile she is attending me but she made sure not to keep me waiting. I give the place is small and isn't fancy as many other salons but you get the right kind of results(At least by far my experience says so). I had some questions about other service i might get in the future and she did take time to answer them very well. I'd probably go here more often and highly recommended.

Love it when Sharan does my eyebrows. The other times not so much. There was one girl who listened…read moreto my request and was able to do as asked. The other one, unfortunately didn't get her name but she took care of me Friday around 12 pm ... she tells me my eyebrows are crooked and then she proceeds to do them and make them crooked from the end. They look worse than they did when I came in when I only asked to get cleaned up. It's unfortunate that I can't come in here unless Sharan is in as I know she's got her own life. Hopefully you can hire others as skillful as you.

The membership here is easy to sign up for and nearly impossible to cancel, and after three months…read moreof this I do not believe that is an accident. My wife requested cancellation on May 7, 2026. She was told a manager had to call her back. One called on May 15 and she missed it, with no way to finish the request on her own and no email address offered. She called again June 14, got a callback around June 20, and the membership still was not cancelled. We were charged in May, June, and July (so far). The terms say cancellation happens upon receipt of your request. They say nothing about manager approval, and I could not find that requirement on the Hand & Stone website either. It was only explained verbally, after we had already been charged. In practice, the only person who can complete your cancellation is someone you cannot reach on demand, a missed call sends you back to the start, and billing never pauses. Other reviews here describe the same thing. One star is for the membership and billing process specifically. Signing up took five minutes and leaving has taken three months, and a door that only opens from the inside by someone who is never there is not a membership, it is a trap with nice lighting.

I rarely leave negative reviews, but my experience with this studio was disappointing from…read morebeginning to end. I requested that my membership be placed on hold for three months due to a shoulder injury back in 4/2026. Despite making that request, I was still charged the following month. I called a second time, explained the situation again, and was assured that the freeze would be taken care of. Months later, I discovered that the freeze had never actually been implemented! After calling three separate times in two days to speak with the manager, Jamie, she finally returned my call and told me that membership freezes are not effective until you speak directly with a manager. This was never explained to me during any of my previous calls. Had I been told that a manager's approval was required, I would have gladly waited for a callback or followed up immediately! Instead, I was told that she had left me one voicemail months earlier that I never received, and because I didn't return that call, nothing could be done. She refunded one month's charge but refused to backdate the freeze to when I originally requested it, despite the fact that I had contacted the studio multiple times and was never informed that any additional approval was needed. The most shocking part of the experience was how it ended. Rather than trying to resolve the issue or acknowledge the communication breakdown on their end, Jamie cancelled my membership and informed me that I was no longer welcome at the Northbrook studio because I continued to question the handling of my account. Customer service should involve listening, communicating policies clearly, and taking responsibility when mistakes are made. Instead, I was left paying for months of membership I can't use because of an injury, and then was essentially banned for asking that the situation be corrected. As for the services themselves, they were inconsistent. The quality of the massage therapists varied significantly from visit to visit, and I also had a facial that was underwhelming. Between the poor communication, lack of accountability, and how I was ultimately treated as a member, I would never recommend this studio or company!

Best place ever , but hidden . Great people and services . Very knowledgeable and helpful!…read moreReasonably priced. Feel like family when you leave. Definitely will refer friends and family

This people are great. Saw Pam, what a pro. Real, real pleased with results. I be back for sure…read more CW. Went back for cheek and lip fillers. Again great technician. Pam is the best

Indulge yourself at my favorite nail place! I have gone to other places for nails and have been…read moreleft disappointed with the quality of the service and the extended amount of time it took--not so at Coco Nail Bar! Tracy is a a pro at acrylic nails and design; I just love her creative suggestions. Lily is sweet and kind and gives incredible attention to ensuring you get pampered with her pedicures. Definitely splurge with a signature pedicure; the warm paraffin wax makes your feet feel baby soft. I always leave Coco Nail Bar feeling beautiful! Thank you, Ladies!!!

I surprised my girlfriend with a visit to Coco Nail Bar for Valentine's Day and she loved it!…read more She got the no chip manicure with gel and pedicure with eyebrow waxing - they did a great job with everything! Prices were reasonable for a nail spa, and the service was very good. I highly recommend you make a reservation in advance especially on weekends because they can get busy. I'd recommend if you want a nail spa in the area.