This local spa is sooo underrated! I was shocked to see they only had 8 reviews on Yelp. I came here because my mom got me a gift card to Papillon for my birthday, and I booked my first ever facial with them (I also got her a gift card here a while back before because she's been here before and really liked it). When trying to make an appointment for myself, I called 3x within a 30 minute span and had no answer. Months back when I called for more info about gift cards for my mom, they also didn't pick up. Nonetheless, both times they called back a little while later and left a voicemail, so I appreciated the reach out! They answered both times when I called them back afterwards and everything was set. Booking via phone was super easy, and they also have an online booking system as well. The spa is super clean, cute, and modern. Halina is who took care of me the entire time and I absolutely adored her! So down-to-earth, friendly, and absolutely great at her job. I got a 90-minute signature facial ($120) and it was worth every penny. I didn't even know this came with it but she also massaged my arms, shoulders, and feet! I felt so relaxed and my skin was flawlessly hydrated after. I loved every part of the facial, even the extraction (she made it as painless as possible). I will definitely be coming here again and recommend it to anyone looking for a facial, massage, wax, laser, etc. (they have tons of services!) Thank you Halina and Papillon staff for a great first facial experience! read more

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I just moved to Mount Prospect & was looking for an esthetician & got SO lucky to find Maria G! She is so kind, knowledgeable, & honest. I had the best facial that includes an amazing mini massage!! After a full day, my skin feels so hydrated and I'm still glowing. I can't wait to continue my treatment here. 10000% recommend! read more

Love love love Papillon! I come here about once a month for a facial and it is always the most blissful, relaxing, and rejuvenating 75 minutes of my month! I have only had facials but I would trust any and all of the services provided by Papillon. Their estheticians provide A+ service (shout out to Maria G) and are respectful, kind, and knowledgeable. They use high-quality equipment and products. A+++++. The BEST spa in Mount P and the surrounding area. read more

Trust me when i say they have the best staff.. as soon i came in they were so smiling and friendly.Patrycja did my facial and she was so gentle and sweet . All the staff were so good . I would definitely come back again with my mom.This is gonna be my go to place from now on. read more

I had a detox facial with Halina today. She had a warm welcome and addressed all my concerns before my facial. During the steam process, she massaged my hands and arms. It was so relaxing! I usually tear up during the extraction process but I did not with her. She was gentle and thorough. She even gave me a foot massage while I had a mask on! What a relaxing experience! I would recommend and return again. read more

I've been feeling real icky, since being cooped up. Slowly becoming a barbaric cave woman. Thus, today. It's been a while since I've felt fresh... and satisfied ‍. The location is very convenient, with many other businesses around for refreshments, and my favorite- Central Continental Bakery! The whole area of "downtown Mount Prospect" sure has a very "friendly neighborhood", definitely a place I do like to reset and soak the vibe. (Metra Rail right in front too!!) The suburb, hussle and bustle mini escape. Very clean, minimalist space. Friendly, as well as patient. I'm grateful for the service I had received. (Hopefully, they weren't judging me as I wasn't at my best condition.) Overall, I feel fresh and relieved. I had discovered this amenity via Groupon, whereas for either "1 Brazilian waxing", or for the "3 Brazilian waxing". Definitely recommend their business, surefire clean and kempt (as well myself, finally!!) They offer many other services, so be sure to check out their whole given menu of relaxation and whatnot! read more

I tried this salon for the first time a few weeks ago and I'm glad I did. It's a very nice and clean spa and offers many services. My waxing experience had a few mishaps so it wasn't completely painless, however, Monica made me feel comfortable even when I felt a bit shy at times. Overall, I'd recommend Papillon and I would love to go back to try their laser hair removal services, if they ever offer reasonable specials or packages in the future. read more

Great experience!! I definitely recommend this place for a Brazilian. Staff and service was great and I will be coming back soon to try their other services. read more

The facial was amazing! I got the facial with vitamin c and i literally glowed for a week after. At the time i got the facial, i also got an 1hr massage which my whole experience was heavenly. I highly recommend Papillon. read more

Amazing! I've been coming here for a couple of years now. I have challenging skin and was initially skeptical due to bad experiences at other places. This has been by far the best place to get treatments and I receive compliments on my skin often. They are wonderful and easy to book. I love this place and the team! read more

I tried Papillon for the first time this week, and it was great! I had a facial and brow tinting with Halina, and she was awesome. She listened to my concerns and suggested a facial that I loved and my skin feels and looks so much better afterwards. She also listened to my feedback on my brows and really worked to make them look how I wanted and I'm really happy with how they turned out. She also massaged my hands, shoulders, and feet during the facial, which was an unexpected treat! I will definitely be back and highly recommend! read more

I've tried this salon since I moved to the suburbs and is a very nice and clean place, the staff is very friendly. I'm happy every time I come here. read more

Just came back from the 2h facial. So pumped and relaxed. Very nice service. Girls are very professional, knowledgeable and up to date with latest cosmetics and treatments, well ahead the market here. I've got also hand and foot massage not mentioning amazing face next and décolleté massage together with facial. The spa is very clean and cosy. Prices very reasonable. Worth spending Saturday afternoon there. Thank you again and see you soon read more

Great salon!!! Had few facials there along with a body treatment and few waxing services. The staff is very professional. They always add extra personal touch to any service. Just give this salon a try and you won't regret it. You will leave their door feeling relaxed, refreshed ,less stressed out and younger:) Very reasonable pricing too! read more

I had never been to this spa before but I decided to take a change and it definitely paid off! I had Halina and she did an excellent job on treating all my skin needs and walked through every step with me. The multiple face masks were very soothing and each had a different sensation. The hand and foot massage during the facial was also very nice. There was some pop/country music playing in the background (instead of calming spa music) but I didn't mind it at all. For the quality of the facial, I would say that this place is well worth the cost of the services and I will definitely be going back in the future! read more

Absolutely best Salon I have ever been to. I am extremely picking but here I can leave everything on both the girls . They are just amazing. They know how to please their clients and treat them well. I highly recommend this place for an Indian skin treatment. read more