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    NOVA Patient Care

    2.5 (8 reviews)

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    9 months ago

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    8 months ago

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    8 months ago

    I had a appointment today with Dr Kim Soojin that was my second time with her she is great doctor

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    1 year ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Hey! Tamika H. at the Richmond location was very welcoming and helpful! She always make me feel welcomed. She is very professional!

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    AllCare Primary & Immediate Care

    AllCare Primary & Immediate Care

    3.0(160 reviews)
    2.5 mi

    Updated review: Unless you choose to deliberately spend time chasing down this practice for poor…read morebilling practices, I'd find another place for urgent care. I have been chasing down their billing office for a Lab Corp bill that I received that is covered by insurance. Allcare billed the wrong insurance company, and I continue to receive delinquent bill payment notices from Labcorp. Despite filing two tickets with Allcare, the issue has t been resolved in five months. Absolutely ridiculous. Allcare is seeking to be your primary care physician. We bought into that and gave it a chance. Now, I regret it. Absolutely clueless folks working in the billing and payments section. I wouldn't send my enemies here.

    The two stars are only for the two pediatric drs there we have seen. Dr kazmi and Dr Robinette are…read more10 star doctors, however the office staff and high turn over as well as all the hoops are the reason this place deserves zero stars. This office is hard to reach and reception at the "main location" is terrible. Most of the time no one picks up. I have noticed that unlike other dr offices you can only be seen with an appointment. Which is fine and dandy for wellness visits but when sickness happens sporadically you are basically forced to go elsewhere. My little girl has been sick (negative covid) for 4 days. They won't see her because of the symptoms without a covid test they preform. Before that test can even be done you need a televisit. Once that's done then you can wait in the covid line and then schedule an appointment. The hoops are ridiculous and as others have said a disgrace on the medical profession. Because of the service, despite the amazing drs we may need to look elsewhere. I see now why the turnover is so high here. As an adult I've had to switch drs about 4 times. It's the same for my husband. As a professional I would not want to be associated with the clerical staff...

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    AllCare Primary & Immediate Care - Victor zakaryan pa-c

    Victor zakaryan pa-c

    AllCare Primary & Immediate Care - Emily sullivan pa-c

    Emily sullivan pa-c

    AllCare Primary & Immediate Care - Dr laura robinette (internal medicine and pediatrics)

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    Dr laura robinette (internal medicine and pediatrics)

    PM Pediatrics

    PM Pediatrics

    4.0(67 reviews)
    6.1 mi

    I came in with a child that had a suspected fracture and was told that if radiology confirmed a…read morefracture, I would receive a call within two hours. During the visit, an emergency situation arose, and I was quickly discharged without any aftercare instructions or documentation. While I completely understand that emergencies take priority, I expected follow-up communication as promised. The next morning, having received no call and seeing no updates to my records, I contacted the office. I was told a provider would call me within two hours. Four hours later, after hearing nothing, I called again and was told I would receive a call at 4:00 PM when the provider arrived. Again, no call came. At 5:04 PM--approximately 19 hours after my appointment--I finally received the radiology report confirming a fracture. By that point, I had already been on hold for 20 minutes trying to get answers. When I finally reached someone, I was told the provider was too busy and would call me back. I refused the call back and told them I wasn't going off hold till I spoke to someone. I was on hold for nearly an hour. After which the doctor was shocked that I was sent home without the taping she told me he would get (I argued with the assistant that night and she told me it wasn't necessary), no follow up instructions, and no orthopedic referrals. She also told me that they should have never promised me a call back during the day since she wasn't there. I said, Well these are YOUR colleagues and I'm very unhappy with the services provided. I didn't get any visit summary/after care until 3 days after the visit. To top it off, the business leaves a bland, Thank you for your feedback comment on my Google review instead of actually reaching out to me as a client/patient. This was an absolutely awful patient experience from the x-rays forward.

    What's the point of an appointment time when you wait 90 mins and were never seen? We ended up…read moreleaving and won't be back.

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    PM Pediatrics
    PM Pediatrics
    PM Pediatrics

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    NOVA Patient Care - familydr - Updated August 2026

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