We were referred to Happy Harry's by our new neighbours. We are thankful they pointed us to Happy…read moreHarry's as we were very happy with what we found there for our new home. The help/service from Matt was terrific! We were able to purchased some excellent laminate flooring for my new sewing/craft room at an outstanding price. The people who helped load the new flooring into our vehicle were equally terrific. It is clear the people who work at Happy Harry's are happy to be there and to help their customers find just what they need at a great price.

I got to say im very impressed with happy harrys.they stand by there name.my husband grab a 5…read moregallon bucket of paint for ceiling.when we got home .it was grey opps wrong bucket..i phone he said bring it back.ill have ceiling paint all ready for you.and that he did with a smile and brang it out to the truck.wow

We decided to chose Jade Stone Ltd. to provide all our countertop surfaces after viewing their…read morewarehouse. They installed our soapstone counters expertly with impressive results. They returned for our new home defect follow up, as per normal there were a few issues. The few times we called them post follow-up were met with resistance, or our call was not returned. It's discouraging when a company does not provide their valued customer with a few simple answers regarding their product. I actually called another countertop company from different province to answer my inquiry. Really disappointed in their lack of customer service loyalty.

From the owner: Local fabricators of Granite, Quartz, Marble and Soapstone countertops.read more

This company provides very poor services as it concerns its delivery as its employees do not carry…read morethe material into the homes of its customers due to insurance purposes. This is a major problem for multiple reasons, especially if you are not 20 years old. How can they expect us to lift a 250-pound counter by ourself. After bringing up the original order, we realized that the quartz counter top was the wrong color. We called them and without any problem they order a new one. To do the swap they were expecting us to bring down the wrong counter top in order to do the swap at the front door. So, if you place a big order at Bird Stairs, you should be made aware of the delivery policies prior to purchase. I will not purchase from them again since I will not encourage bad customer services.

They sold us the wrong parts for our shower, not once but three times. Then the service rep stopped…read morereturning calls. Then they ignored emails asking for help. I was patient to a fault with them. Six months later, no solution, no follow up. They don't care, and are happy to take your money without any service afterwards. Disappointed to have to leave this review. Go support other local retailers.

My experience with Payzant Home Hardware Building Centre was, by far, the best ever. They renovated…read morea condo for me and I can honestly say they went the extra mile for us. Their professional approach, kind and courteous service and patience with us will always be remembered and appreciated. The workmanship was absolutely fantastic and no detail was too small, they looked after everything for us.

If you are looking for a company to hire for home installations, do yourself a favour, and go…read moreelsewhere! My Husband and I had bought a new home (first and last new home I will ever own), and we were SO excited to have some renovations done to make it a little more inviting for us. We hired Payzant's Home Hardware in Lower Sackville to put in cupboards in our kitchen including a lazy susan garbage area and a dishwasher. We also had them rip out carpeting and install laminate flooring throughout the top floor of our home and install a hot water tank. There were so very many issues, it would be an extremely long read for anyone, so I will sum it up in bullet point. - I scheduled the movers for several days after the flooring was supposed to be completed. The day before the movers were due to arrive, the work was still not completed, and they did not even come to work that day. On the morning of the move, I called to ensure the workers had masks on as we were going to be there (I am immune compromised). I was assured they would have masks, but when we arrived, there was only one person working, with no mask, and he ended up being underfoot when the movers where trying to bring stuff into the house. - When they removed the carpet upstairs there was a very sticky substance all over the floors. The installation crew did not bother to try and protect the other floors in our home. They walked all through the main level of our home and the carpeted stairs. They did have a steam cleaning company in to clean the stairs, but we are still trying to get the stuff off the laminate flooring. - We were not asked to pick out a dishwasher, so we asked what dishwasher we were getting in advance and were told a Frigidaire. We like that brand so we never said anything further about it. When the installation was complete, imagine our surprise to discover it was a GE they installed. They came back and switched to a better model. - When installing the new flooring they discovered a hole in the floor where the railing was and told us the railing had to go and they could not use it again. We paid close to $2000.00 for a new section of railing. When they installed it, they drilled holes in the wrong spots for each spindle and neglected to nail in some of the pieces of wood in the top rail (and used the wrong nails when they did). They came back and nailed in the pieces of wood on the top. - They drilled two holes in the wrong spot in our new cupboards for our lazy susan. So right out in front there are two obvious holes. They did try to fill them and hide them, but you can still see it. - On our very first visit we were told we would need handles for the door cupboards, but the person we worked with was in a hurry so it was going to have to wait for another day. That day never came, and we were not asked again. When they installed the cupboards, they came and asked us where the handles were, and we didn't have any. They had to come back and do that too. Which was okay because one of the people installing took home a piece of our cupboard in his pocket, so they had to come back anyway. I could go on, there was more. The customer service was very much lacking. We were made to feel as though they were doing us a favour. We had to have people in our home so many times when it should not have been necessary. In the end, we have expensive new railing with holes in between every spindle, we have holes in our new cupboards, and some sort of a substance all over our floors. After weeks of trying to get things settled with the general manager, he offered us $250.00 off of the total invoice, which was over $20,000.00. I told him he was missing a zero, and he could either provide proper compensation for the damaged items in our home; or, come install new railing and a new cupboard. He responded by telling me if we didn't pay in 15 days, they would put a lien on our new home. I went to the BBB and they tried to get a response but had no luck. We paid, but I would never EVER recommend anyone use their services!

Different prices on the same items from store to store in the same areas. Change stores and shop…read morefor the same item, Antigonish and New Glasgow are up to 20% more expensive on some items then Port Hawkesbury, Sydney or Halifax. I mentioned this and they price matched Kent in Halifax, but come on, the gouging was so surprising.

So I was here a few days ago getting some paint for my shed. And the girl working in the paint…read moredepartment told me that I need to go to the customer service desk to pay. SO I say ok no problem. I walk ALLLLLL the way to the desk just to be told "you can't pay here this is returns only" I was so pissed so I said yeah whatever just let me pay. The young female who was holding a PINK PHONE pissed me off so bad. Never will I be back. And how am I supposed to pay at the cash when you have no one working there. F@#$ THAT!!!!!!!

Excellent group of people to deal with. There's no question they want to help with your kitchen…read moreproject.

From the owner: East Coast Countertops Ltd. is a family owned and operated business located in Dartmouth, Nova…read moreScotia, specializing in countertop installation and design. We have a passion for design and innovation, and we strive to provide the best advice, service, products, and installation to give you the perfect countertop. Specializing in: Postform | Laminate | Granite | Quartz | Solid Surface | Butchers Block | Stainless Steel | Concrete | Sinks | Faucets | Cabinet Doors | Kitchen Hardware | Tile Backsplash | Installation | Excellent Customer Service